Supplement - NEC Express5800 320Fd-MR User Manual

5-14 Installing and Using Utilities

Supplement

When using NEC ESMPRO Agent, see "NAMES AND FUNCTIONS OF COMPONENTS" in
Chapter 2.
About restart of NEC ESMPRO Agent
NEC ESMPRO Agent uses the library which ft Server Control Software installs. By the restrictions
of the library, it use cron and have to restart the NEC ESMPRO Agent-related service every day.
When you performed the life and death monitor of the server, there is the case that a report of "No
response from the server" is performed during this restart. Therefore please change "Server Down
Detection Retry Count" in 5 times than 0 times of the existing set price.
But there is the thing that a report occurs by the operative situation 5 times of the server. In that case,
please change "Server Down Detection Retry Count" in an appropriate value.
About the change method, please refer to Users Guide of NEC ESMPRO Manager.
In addition, a report is again performed in the case of abnormality and the warning again when it
restarts NEC ESMPRO Agent even if finished with a report.
Please note so that restart processing by cron does not execute just after installation of NEC
ESMPRO Agent (before the system reboot).
It is set to restart by default at 4:02 a.m.
Notice on Operation of NEC ESMPRO Agent
- It may become unable to send report after recovering from hardware failure.
<Workaround>
Execute the following operation after hardware failure recovery.
After replacing the hardware, confirm the status LED 2 on both CPU/IO modules are green
(duplex mode) and log on as a user with root priviledge to execute the following command.
# /opt/nec/esmpro_sa/bin/ESMRestart
* For the status LED position, refer to "NAMES AND FUNCTIONS OF COMPONENTS" of
Chapter 2 "General Description" in User's Guide.
- It may become unable to execute operation on CPU/PCI module on ftServer Utility.
<Workaround>
Do not end ftServer Utility until commands such as MTBF information clear or starting up
CPU/PCI module complete.
You need to confirm the following status by using "Harvesting" that indicates command is
completed.
MTBF information clear < MTBF Clear > ... Status that is the same as before starting
CPU/PCI module < Start > ... DUPLEX