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A program is designed for an earlier Windows operating system
A solid blue screen appears
Other software problems
46
So l vi n g Pro b l em s
R
P
C
U N T H E
R O G R A M
O M P A T I B I L I T Y
Windows XP provides a Program Compatibility Wizard that configures a
program so it runs in an environment similar to non-Windows XP operating
system environments.
Click the Start button, point to All Programs→ Accessories, and then click
1
Program Compatibility Wizard.
In the welcome screen, click Next.
2
Follow the instructions on the screen.
3
T
U R N T H E C O M P U T E R O F F
keystroke or a proper shutdown, press the power button for at least 8 to 10
seconds until the computer turns off. Press the power button again to restart the
computer. The chkdsk program automatically runs during the start-up process.
Follow the instructions on the screen.
C
H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E
M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N
B
A C K U P Y O U R F I L E S I M M E D I A T E L Y
drive installed, see the drive's documentation for instructions.
E
N S U R E T H A T Y O U H A V E N O T M A D E A N E R R O R W H I L E E N T E R I N G
— See the program documentation to ensure that the values or
D A T A
characters you are entering are valid.
C
— Use a virus-scanning program to check the hard
H E C K F O R V I R U S E S
drive, floppy disks, or CDs.
R
E S T A R T T H E C O M P U T E R
programs, and then shut down your computer through the Start menu instead of
by pressing the power button. Otherwise, you may lose data.
W
—
I Z A R D
— If the computer does not respond to a
— If your computer has a CD-RW
— Save and close any open files, exit any open
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