Chapter 4 - Voice Processing; User Agent(S) - Toshiba Strata CIX Programming Manual

Voice Processing
This chapter gives instructions on using the User Agent function for voice processing. It covers in
detail the Mailbox Editor Menu and how to create, modify and delete mailboxes (e.g., COS, user,
Distribution List, Direct Send Voice).

User Agent(s)

The Stratagy ES is a system capable of numerous applications. Most applications are performed by
software objects that hold properties and privileges for various functions. These objects are called
User Agents. Similar to the User ID concept in the DOS-based Stratagy ES systems, a User Agent
can be used to define a COS, a system distribution list, or a user mailbox. It is the properties of the
User Agent that determines it's identity.
Once a User Agent is created and defined as a mailbox, the system software, voice prompts, and
Administration screens refer to it as a mailbox and not a User Agent. To better understand this
concept, consider a User Agent to be a template that can be used to form numerous applications.
The following User Agents are available:
•
COS (see "Class of Service (COS)" on page 4-3
•
Mailbox (see "User Mailbox" on page 4-5
•
Distribution List (see
•
IVR
•
AMIS Gateway and AMIS Proxy (see
•
VPIM Gateway and VPIM Proxy (see
•
Direct Send Voice (see
•
Direct Send Fax (see
This feature is not currently supported.
Note
Strata CIX Voice Mail Programming
).
"Distribution List (System)" on page 4-48
"AMIS Networking" on page 10-5
"VPIM Networking" on page 10-13
"Direct Send Voice" on page 4-50
"Direct Send Fax" on page 4-51
01/07
).
).
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