Toshiba STRATA CIX User Manual
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Toshiba STRATA CIX User Manual

Ipt/dkt telephone
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See also: Programming Manual , System Administrator Manual
Telecommunication Systems Department
Strata
IX
STRATA CIX & CTX
IPT/DKT Telephone

User Guide

December 2005

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Summary of Contents for Toshiba STRATA CIX

  • Page 1: User Guide

    Telecommunication Systems Department Strata STRATA CIX & CTX IPT/DKT Telephone User Guide December 2005...
  • Page 2 Further, TOSHIBA SINGAPORE PTE LTD, Telecommunication Systems Department, also reserve the right, without prior notice, Strata and SmartMedia are registered trademarks of Toshiba Corporation. to make such changes in equipment design or components as engineering or manufacturing methods may warrant.

  • Page 3: Table Of Contents

    Flexible Buttons........................3 Liquid Crystal Display......................4 SoftIPT..........................5 SoftIPT Icons ........................6 PDA ..........................6 DKT3000/3200-series Telephones ..................7 Fixed Buttons........................9 Flexible Buttons......................10 Liquid Crystal Display....................10 Chapter 2 – The Basics Important - Read First......................11 What’s My Line? ......................11 Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 4 Automatic Hold ......................24 Consultation Hold......................24 Volume Control .........................25 LCD Contrast Adjustments....................25 Basic SoftIPT Functions ....................26 Start the SoftIPT ......................26 Making a Call .........................26 Switching a Call to Your Headset ..................27 Creating a Directory .......................27 Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 5 Call History........................49 Call Park Orbits........................49 Call Pickup.........................51 Group Pickup ........................51 Ringing, Page or Held Call Pickup.................51 Call Recording........................53 Call Waiting ........................55 Direct Inward System Access (DISA) ................56 Direct Station Selection Buttons (Hotline) ................57 Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 6 Privacy ..........................69 Redial ..........................69 Speed Dial..........................70 Making a Call Using Speed Dial ..................70 Accessing System SD and Personal SD Directories............71 Storing a System/Station Speed Dial Number ..............71 Advanced Speed Dial Operation ..................72 Tone/Pulse Dialing......................73 Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 7 Chapter 5 – DKT3014C/3214C-SDL LCD Features Directory and Speed Dial Listings ..................99 Direct Station Selection ....................99 System Speed Dial and Personal Speed Dial..............101 Internal Directory and External Directory..............101 Storing Personal Speed Dial Names ................102 Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 8 Transferring to an Idle Station..................118 Call Transfer with Camp-on ..................119 Call Answering (Outside Line)..................119 Speed Dial........................119 Paging ...........................120 Call Forward Override (DSS Override)................120 Chapter 8 – My Phone Manager Users..........................121 Prerequisites........................122 Log In..........................123 Main Screen........................124 Program Menu......................125 Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 9 Directory Number and CO Line ..................149 Advisory Message Edit Screen ..................150 System Speed Dial ......................151 Account Code........................152 DISA Code........................154 Appendix A – Centrex Application Flexible Directory Numbering ..................155 Centrex Feature Buttons ....................155 Ringing Repeat.........................155 Delayed Ringing ......................156 Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 10 Contents Appendix B – Button Labels Appendix B – Button Labels ..................157 Index ............................161 viii Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 11: Introduction

    Introduction This user guide describes how to use the Toshiba Strata series telephone products with Strata CIX670 and CIX100 telephone systems: • Strata IP telephone (IPT2010-SD, IPT2020-SD and IPT2008-SDL) • Strata DKT3000/3200- and 2000-series digital telephones • Strata Digital Add-on Module (DADM) •...
  • Page 12 • Chapter 7 – ADM/DSS Console explains how to use these consoles with the available with your Strata CIX system. • Chapter 8 – My Phone Manager explains the usage of telephone administration by individual phone users.

  • Page 13: How To Use This Guide

    How to Use This Guide How to Use This Guide This guide provides in-depth instructions for the IPT1020-SD, IPT2000-series, DKT3000/3200- and DKT2000-series telephones and their features. Most telephone users can use the “Strata CIX/CTX DKT/IPT Quick Reference Guide” instead of this guide. Conventions Conventions Description Elaborates specific items or references other information.

  • Page 14: Related Documents/Media

    Publication Information on the back of the document’s title page. Refer to the following for more information: • Strata DKT3001/3201/2001 Digital Single Line Telephone User Guide • Strata DKT/IPT Telephone Quick Reference Guide Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 15: Chapter 1 - The Grand Tour

    The Grand Tour This chapter familiarizes you with the Digital Key Telephones (DKT) and Internet Protocol Telephones (IPTs) for the Strata CIX. This includes the IPT2000-series, and DKT3000/DKT3200-series telephones for the Strata CIX (model numbers appear on the bottom of your telephone).
  • Page 16 The Grand Tour IPT2000-series Telephones Toshiba LCD telephones provide easy access to frequently-used features. Prompts guide you through specific tasks. They also provide Outside Line Identification, User Name/Number, Call Duration, Date/Time of Day displays, and the ability to display names and telephone numbers of outside, incoming callers.

  • Page 17: Fixed Buttons

    • Voice Mail Call Monitor lets you listen to a caller while the caller records a message in your voice mailbox. Table 24 on page 157 for a complete list of Feature Access Buttons and Note One Touch Buttons. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 18: Liquid Crystal Display

    Soft Key. • Pressing switches you from the Call Forward (CF) display to the User Name display. • Pressing advances you through information. • will be used in the future. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 19: Softipt

    (OS). The Windows XP version of the SoftIPT GUI is shown below. The Toshiba SoftIPT integrates the power of a PC with all of the features available on a IPT2010-SD and DKT3000/3200-series telephone, except background music. The main difference is that you use a mouse or stylus to select buttons.

  • Page 20: Softipt Icons

    The following PDAs have been tested with the SoftIPT: • TOSHIBA e750, e755, e800, e805 • HP iPAQ h5550, h5555, hx4700 • Headsets – Plantronics MX 100, MX 150. (see www.plantronics.com/ipaq) SoftIPT for Pocket PC Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 21: Dkt3000/3200-Series Telephones

    The Grand Tour DKT3000/3200-series Telephones DKT3000/3200-series Telephones The DKT3200-series models that can be connected to a Strata CIX include: • DKT3001C/3201C Single-line telephone. • DKT3010C/3210C-S 10-button with LCD/Speaker • DKT3010C/3210C-SD 10-button with LCD/Speaker • DKT3020C/3220C-S 20-button Speakerphone • DKT3020C/3220C-SD 20-button with LCD/Speaker •...
  • Page 22 Flexible Buttons Fixed Buttons DKT3210C-SD Telephone Voice Mail Speed Dial (envelope) (lightning buttons) Volume Control Mircrophone Speaker Redial (U-turn button) LEDs Hold (red button) Cnf/Trn - Conference/Transfer 7508 (3 people - 2 people) Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 23: Fixed Buttons

    7508 (3 people - 2 people) Fixed Buttons The fixed buttons on your telephone enable you to perform standard functions quickly and easily. These buttons are described in Chapter 2 – The Basics. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 24: Flexible Buttons

    “Using Your LCD” on page 31 for more information. • is generally used as a Soft Key. • Pressing switches you from the Call Forward (CF) display to the User Name display. • Pressing advances you through information. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 25: Chapter 2 - The Basics

    Line out requiring an access code - where you enter an outside line or line group access code (for example, dialing to get an outside line). Check mark which Line type you have, then use that selection when instructed to “select a Line.” Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 26: Which Outgoing/Incoming Call Features Do I Have

    Hot Dialing: If your telephone is programmed for “hot dialing,” you do not have Spkr to press or lift the handset before dialing internal or external speakerphone calls. When you dial a number, the speakerphone automatically turns on and the Spkr and Mic LEDs light. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 27: Making A Call

    Digits display as they are dialed. Call progress tones (Ringback Tone, Busy Tone, etc.) are heard through the handset. 2.When connected, you can continue to use the handset or switch to speakerphone by holding down and replacing the handset. Spkr Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 28: Dial Directory

    Making a Call Dial Directory This feature requires CIX R4.0 software and above for Toshiba DKT3000/3200 and IPT2000-series 10- and 20-button small LCD telephones. You can make a call by selecting a name from your telephone directory. Your telephone will display names (First Name, Last Name or vice versa) depending on the way they have been programmed in the telephone system.

  • Page 29: Answering A Call

    Switching Between Handset and Speakerphone Spkr Press and place the handset on-hook to switch from handset to speakerphone mode. Take the handset off-hook to switch from speakerphone to handset mode. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 30: Message Waiting

    Voice mail devices turn off the LED/LCD indications after a short delay, after you checked all messages. 5. To manually turn off your Msg LED, press your extension button, then press #409 . Do this step for each message received. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 31: Turning On/Off Mw Led On Another Extension

    • either On/Off at the start of handsfree dialing. To talk back to a Handset Off-hook Call Announce call, press and hold talk over your telephone handset/headset. The LED and microphone remain Off. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 32: Call Transfer

    To transfer a call directly to VM with a DSS button Cnf/Trn 1. While on a call, press 2. Press the DSS button. 3. Hang up and the caller is connected to the VM mailbox. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 33 If your telephone does not go idle, the destination may be located in a remote node, so you need to hang up to return to idle state. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 34: Conference Calls

    Music-on-hold is suppressed and your extension LED flashes green. You can rejoin the conference at any time by pressing your extension button. When you return, you retain Master status. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 35: Adding Voice Mail To A Conference

    LEDs turn Off and the connection is released. If your telephone company provides auto disconnect, the connection may release automatically when the parties hang up. If not, the lines must be supervised to be disconnected. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 36: Conference Add/Split/Join/Drop

    2. Answer the incoming ringing call. Cnf/Trn 3. While speaking to the incoming caller, press button. 4. Press the blinking DN where the first caller/Conference was placed on hold. Cnf/Trn 5. Press twice to join all parties together. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 37 If you are in a three-way conference and Split with one of the parties, the remaining party will essentially be “on hold” until you return to the conference. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 38: Hold

    Consultation Hold Cnf/Trn 1. While on a call, press . The call goes on hold. 2. Dial another line. Line 3. Transfer the call or return to the held call by pressing its button. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 39: Volume Control

    Each time you press , the contrast increases or decreases. There are eight steps in either direction. To return to the middle setting, repeat the above step. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 40: Basic Softipt Functions

    Redial Hold dial pad buttons Conf to call. Speaker 3. Click end the call. Do not use Note Click Speaker, BGM (#490) then dial on the SoftIPT. It conflicts with 7797 incoming calls. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 41: Switching A Call To Your Headset

    5. Click twice, click (Folder icon). The directory displays (see below). Click on a name, Strata CIX dials the number. Using the Directory to Call Click on the name. The SoftIPT calls the contact. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 42: Labeling Feature Buttons

    “programming mode.” Just wait a few seconds for the system to time out and the SoftIPT will return to idle. 3. To exit user programming mode, wait 15 seconds and programming mode will exit automatically. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 43 To change Feature Button Labels on the SoftIPT 1. Click the icon (wrench). Setup 2. From the Softphone Setting window (shown right), type in button labels (eight characters max.), click OK. Can enter labels to rename Lines 1~9 Feature Buttons. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 44 The Basics Basic SoftIPT Functions This page is intentionally left blank. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 45: Chapter 3 - Advanced Operation

    03:56 AUG 08 MON Press to advance through the information. LCD Control Buttons/Soft Keys 8119 Press to switch from the (Mode) (Page) (Scroll) (Feature) Call Forward (CF) display to the User Name display. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 46: Soft Keys

    Makes a voice announcement to a called station that is ringing. Initiates or completes a Transfer while on an outside call. Press once for an immediate TRNS or announced transfer, depending on system programming. Pressing TRNS again completes the transfer. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 47: Soft Key Example

    DIAL STATION return to the original caller without making a RTRN conference. 8115 (Mode) (Page) (Scroll) (Feature) Until the call is answered, you see the screen shown right. CALLING 8116 (Mode) (Page) (Scroll) (Feature) Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 48 = create a JOIN TRNS JOIN RTRN conference with you and both other parties. = drop the second party and return to a RTRN two-way conversation with the original party. 8117 (Mode) (Page) (Scroll) (Feature) Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 49: Advisory Messages

    To clear the registered message 1. Go off-hook or press your extension button or phantom directory number button to hear dial tone. #412 2. Press Spkr 3. Go on-hook or press to release the line. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 50: Account Code Calls

    You can bypass Forced Account Code requirements with three emergency numbers, including 911. See your System Administrator for these numbers: _______ _______ Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 51: Voluntary Account Codes (Verified/Non-Verified)

    3. Enter the account code digits. The prompt disappears upon entry of the first account code digit. After the account code is entered, the connection is restored and the LCD shows the time. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 52: Alarm Notification Button

    Call your System Administrator or Dealer. This button stops displaying when the alarm clears or when you press the flashing button. If the alarm has not been cleared the Alarm Notification Button starts flashing every 10 minutes. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 53: Automatic Busy Redial

    (five to 60 seconds) after a Spkr connection is made, you hear a muted ring for another 30 seconds, then the call disconnects. To cancel Automatic Busy Redial Press or extension + Auto Busy Redial #442 Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 54: Automatic Callback

    If you were attempting to make an outside call, the telephone number is automatically dialed, including the account code or override codes that were used. To cancel ACB Auto Callback #431 Press or extension button + Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 55: Background Music

    You can set background music over your telephone speaker or over external speakers. Up to 16 different music sources can be applied to the Strata CIX/CTX system: the first source is Quiet Tone, all others can be music or recorded information.

  • Page 56: Call Forward

    The following calls to your station can be forwarded: • Internal calls • Auto Attendant calls • Outside lines that ring only your station • Transferred internal or incoming line calls Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 57: Station Call Forward Categories

    • Call Forward - No Answer – Forwards all calls to your station whenever you do not answer the call within a designated time (set by you when you enable the feature). Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 58: Station Call Forward Procedures

    Users must enter the CF pass code for the station to be forwarded. Table 2, (tone) means that confirmation tone (three short tones) will play at Note that point in the sequence to confirm your input was accepted. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 59: Call Forward Examples

    No Answer to an ext. (tone) No Answer to outside Press ext. button + (tone) + outside line access code + dest. #6031 telephone no. telephone no. + (tone) + timer ( ) (tone) Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 60: Advanced Operation

    + (tone) Press ext. button + (tone) + dial the other telephone’s ext. no. + #6022 Busy to an ext. enter other telephone’s CF pass code + + dest. telephone no. (tone) Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 61 # (tone) dest. telephone no. + + timer ( ) (tone) #6052 Press ext. button + (tone) + dial the other telephone’s ext. no. + Cancel enter other telephone’s CF pass code + (tone) Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 62 Your telephone must be enabled in programming to have the ability to change pass codes. Press ext. button + (tone) + dial the dest. ext. no. (tone) + old pass #670 Change Pass Code code + # (tone) + new pass code (tone) + Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 63: Call History

    • If your station is busy, the parked call camps on. If you have an LCD telephone, you can let the system automatically select an available orbit number which displays on your LCD. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 64 2. Enter the Orbit Number where the call is parked or for the extension from which you are calling. You cannot use to retrieve a parked call. The extension LED flashes at the in-use rate when the call is retrieved. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 65: Call Pickup

    + Group No. Group A call ringing this Ext. No. only. Other lines #5#22 Ext. No. + Ext. No. ringing on the same phone are unaffected. #5#9 Outside Calls Any incoming outside line call. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 66 • If more than one call is on hold, the call on the telephone’s lowest button number is picked up. • Ringing calls are picked up over held calls as a priority. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 67: Call Recording

    (in extreme busy conditions, up to five seconds) before the recording starts and the Record LED changes to the in-use interval flash rate. You are now recording. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 68 To resume recording as part of the same message, press the button again. PS/RES You can pause and resume indefinitely throughout the conversation. The only limit may be a message length imposed by the voice mail system. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 69: Call Waiting

    (the Line LED flashes green - incoming call). This disconnects the current call and connects you to the transferred call. The extension or Line LED flashes green (in-use). Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 70: Direct Inward System Access (Disa)

    System Administrator. When you hear the tone, enter the security code. If accepted, the call will proceed. 4. If you receive busy tone and you want to dial another number while the station is still ringing, press and repeat Step 2. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 71: Direct Station Selection Buttons (Hotline)

    The original party is put on-hold. You can call a station even if the DSS LED shows busy (steady red). 2. Announce the call...or transfer the call by hanging up or pressing Release Note You can transfer the call to an idle or busy station. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 72: Distinctive Ringing

    1300/1780 Hz 1 sec. On, 3 sec. Off, repeat 1300/1780 Hz 1 sec. On, 1 sec. Off, repeat 860/1180 Hz 0.5 sec. On, 1300/1780 Hz 3 sec. Off, repeat 860/1180 Hz 0.5 sec. On, 1300/1780 Hz 1 sec. Off, repeat Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 73: Do Not Disturb

    Success Tone). The LED lights steady red and DND mode is activated for that extension on your telephone. To deactivate DND Do Not Disturb #6092 Press (hear Success Tone). The LED lights goes out and DND mode is de-activated. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 74: Setting Dnd For Another Extension

    Press the specific button or + the Door Lock Number (see above table). The door unlocks for three~30 seconds (set in system programming). The Unlock Door LED is lit while the door is unlocked. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 75: Door Phone(S)

    LCD telephones display the door phone name ID when calls are made to or from door phones. The number of possible door phones varies by Strata CIX system, 01~24 maximum for larger systems. Check with your System Administrator to find out the names and locations of your system’s door phones and record them below.

  • Page 76: Echo Cancellation

    If your telephone has this assignment, your line LED will flash green when someone makes a call. When you answer the call, you can listen in and participate in the conversation. See your System Administrator for more information on this feature. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 77: Emergency Ringdown

    When the feature is OFF, the Microphn Cut-off LED is not lit and your microphone Microphn Cut-off works. The functions on Handsfree Answerback and speaker OCA calls for privacy. To turn the microphone ON/OFF Microphn Cut-off Press to toggle between ON/OFF. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 78: Off-Hook Call Announce

    You can toggle as often as you choose. If you do not want the first caller to hear your conversation with the second caller, cover the mouthpiece of your handset. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 79: Override Calls

    On your station, the LCD shows the station number you have overridden. Your LCD displays if the station you called denies DND DND OVR DENY, Override. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 80: Executive Override

    To use Destination Restriction or Traveling Class Override 1. Press . Confirmation tone plays and the LCD shows “Enter OVR Code.” 2. Enter the trunk access code or LCR access code. 3. Dial the external telephone number. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 81: Class Of Service Override

    1. Lift the handset, press extension and enter a paging access code. 2. Make your announcement, then hang up. To make a Group Page Group Page Press and enter the Group number (01~16) ...or press extension + and enter the zone number. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 82: Answering A Page

    An Emergency Page overrides Group Pages or All Call Pages to telephone and external paging devices. To make an Emergency Page, lift the handset off-hook, dial To make an Emergency Page to a group, lift the handset off-hook, dial enter the Group number. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 83: Privacy

    Privacy on Line ...or press again to cancel the feature. The LED turns Off. Redial Use this button to redial the last number dialed from your telephone. Redial To redial the last number, press Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 84: Speed Dial

    Administrator in Program 200-30 (System SD) and Program 200-35 (Station SD). 2. If your telephone does not have a Spdial button, press the button, then dial the three digit Speed Dial bin number (nnn). Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 85: Accessing System Sd And Personal Sd Directories

    1. Stations must be assigned/enabled Speed Dial capabilities in system programming by an Administrator in Program 200-30 (System SD) and Program 200-35 (Station SD). 2. Refer to Table 7 on page 70 to see how to enter into a speed dial phone number. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 86: Advanced Speed Dial Operation

    32. If that were Speed Dial Number 100, Number 101 would no longer be available. You are not prevented from storing a new Number 101 but, if you do, Number 100 will be shortened to 32 digits. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 87: Tone/Pulse Dialing

    The Tone LED lights steady red and you are able to send touchtones with your dial pad. The feature is cancelled when the call is completed. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 88: Uniform Call Distribution

    Login/Logout Login and Logout is controlled by the Login key assigned to the agent phone (see Strata CIX Programming Manual for details). The Log status is displayed on the Login key as shown below • Login - Key is On Steady •...
  • Page 89 Logout - from Agent Station #6161 Login - Agent Station (DN) from another station #6162 Logout — Agent Station (DN) from another station where DN = the Directory number of the agent station. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 90 Advanced Operation Uniform Call Distribution This page is intentionally left blank. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 91: Chapter 4 - Ipt2008-Sdl Lcd Features

    This chapter shows how to use the IPT2008-SDL (shown below) large screen display. LCD Display Soft Keys Soft Keys (SK) LCD Control Handset Buttons/Soft Keys Navigation Buttons Dial Pad Flexible Buttons Fixed Buttons 7535 IPT2008-SDL Telephone Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 92: Buttons

    You can navigate the Web screen using these buttons. Right The Navigation buttons are the Enter arrows to move up or down, the Down arrows to move left or right and the center button is the Enter button. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 93: Idle Display

    • Icon – The icon changes according to the Call status • Soft keys display (see “Soft Keys” on page • Text information (example: Calling from.) • Tabs (see Left and Right Tab Soft Keys below) Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 94: Left And Right Tab Soft Keys

    7539 7541 Going Off-hook/pressing Speaker Making an Out-going call 7538 7542 Phone Tab – Talk display Configuration display Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 95: Directory And Speed Dial Listings

    CUST SERV GRAY W PREVIOUS MORE EXIT 3. To select someone from the list, press the Soft Key next to their name. Press the Talk soft key. The system calls that 3200 number. TALK Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 96: System Speed Dial And Personal Speed Dial

    Soft Key to view the first screen. INPUT THE NAME? EXIT FIND 2. Begin by entering the name (see FRED Table 10 on page 86) and pressing the Soft Key. FIND LEFT RIGHT EXIT FIND Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 97: Storing Personal Speed Dial Names

    Program 1. Enter User Programming Mode by dialing or, press Spdial 2. Press . “SPEED DIAL MODE” displays on the LCD. 3. Enter a Speed Dial location number (100~199, depending on system programming). Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 98 7. Go off hook. The IPT exits User Programming Mode. 8. Test the Personal SD entry by pressing the Soft Key. Look for the Personal SD name in the entry and press the Soft Key associated with that name. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 99: Web Access

    For example, to type www as in world wide web, use w 9. Enter the web address, press Enter, the cursor disappears. 10.Use the to click OK, then press the OK soft key. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 100 > 0 (3rd) ‘ goto . 0 (4th) Press button to back space Press 0 for all punctuation marks Press # to toggle between Alpha and Numeric modes Press to enter a period. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 101: Info Manager

    You get logged out of the system when you select Logout by pressing the softkey on the right of it and the Login screen displays. Options Screen Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 102: Stocks

    From the Options screen, press the Stocks soft key to view a list of stock quotes. To add or remove stock quotes, see Note “Adding and Removing Stock Quotes, Company News and Weather” on page Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 103: Weather

    2. Select a city by using the corresponding softkeys. The weather for that city displays (shown below). To add or remove Weather, see “Adding Note and Removing Stock Quotes, Company News and Weather” on page Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 104: News

    (shown below). 3. Press the next or back soft keys to view other news items. To add or remove News items, see Note “Adding and Removing Stock Quotes, Company News and Weather” on page Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 105: Calendar

    4. Select the right softkey corresponding to Cache to check or uncheck Cache. Check Cache for the database to remember your Username and Password. Note 5. Select the Login softkey on the right. Your meetings screen displays (shown below). Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 106 5. Click the Enable softkey on the right. To Cancel/Update/change the time of a meeting 1. Select the meeting item from the Meetings screen. 2. Select the Cancel softkey..or just change the time, then select the Update softkey. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 107: Cycle

    • Properties – By pressing the Properties soft key, you can access the Auto cycle screen shown above. • Content – By pressing the Content soft key, you can access Stock Quotes, News and Weather. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 108 2. Select the appropriate softkey to add or remove a stock quote. Stock Quote When you select the add or remove buttons in the above screen, the following screens display depending on the selection. Add Stock Quote Remove Stock Quote Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 109 3. Press Enter (Oval Navigation center button). 4. Press the navigation arrow button to move to the Day/Year. 5. Use the navigation arrow button to select the day/year. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 110 2. Press the Content soft key. The first screen is Stock Quote. 3. Press the next soft key. The Add/Remove Company News and Weather screen displays. 4. Press the corresponding Add or Remove softkey. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 111 7. Select the city or location you wish to see by using the navigational buttons. 8. Press the Enter button on the selection. 9. Press the Add soft key to add the city for the weather you want displayed (shown right). Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 112 3. Press the next soft key. 4. Press the remove soft key. 5. Select the city or location by using the navigational buttons. 6. Press the Enter button on the selection. 7. Press the Remove soft key. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 113: Chapter 5 - Dkt3014C/3214C-Sdl Lcd Features

    This chapters how to use the DKT3214C-SDL ( shown below ) large screen directory display and individual name searches. FRED S NO. 3371 FEB 19 MONDAY 12:00 DIRECT SS SYSTEM SD PERSONAL SD EXTERNAL DIR INTERNAL DIR 5908 DKT3214C-SDLTelephone Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 114: Directory And Speed Dial Listings

    CAROL F FRED M CUST SERV GRAY W PREVIOUS MORE EXIT 3. To select someone from the list, press the CALLING Soft Key next to their name. The system 3200 calls that number. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 115: System Speed Dial And Personal Speed Dial

    NO. 3371 Soft Key to view the first screen. INPUT THE NAME? 2. Begin by entering the name (see FRED J NO. 3371 Table 11 on page 103) and pressing the FIND Soft Key. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 116: Storing Personal Speed Dial Names

    Program 1. Enter User Programming Mode by dialing or, press Spdial 2. Press . “SPEED DIAL MODE” displays on the LCD. 3. Enter a Speed Dial location number (100~199, depending on system programming). Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 117 7. Go off hook. The IPT exits User Programming Mode. Personal SD 8. Test the Personal SD entry by pressing the Soft Key. Look for the name in the entry and press the Soft Key associated with that name. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 118 DKT3014C/3214C-SDL LCD Features Directory and Speed Dial Listings This page is intentionally left blank. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 119: Programming Feature Buttons

    User Programming enables users to customize these features: • Flexible Buttons – Toshiba telephones have 10, 14, or 20 Flexible Buttons to which the user can assign any one of approximately 50 different features (DND, ACB, Release, etc.).

  • Page 120: User Programming Mode

    System Administrator. See pages 3 for the Flexible Button locations. The following steps enable you to program features onto Flexible Buttons for one- touch feature access. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 121: Setting/Changing A Flexible Button's Function

    On hold - Remote Retrieve Release Button On hold - Outside Line Retrieve Release/Answer On hold - Directed Extension Retrieve Split On hold and Incoming Speed Dial Incoming - Any External Call User Programming Mode Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 122: One Touch Buttons

    • Handset hooking (on-hook/off-hook) cannot be recorded. 4. Press the One Touch button to save the entry. We suggest writing the name or number of the One Touch button on your button strip. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 123: To Use A One Touch Button

    – code for All Call Page which allows the user to page the location of the orbited call. To Use a One Touch Button Press the One Touch button. Setting/Changing a Personal Speed Dial Code “Storing a System/Station Speed Dial Number” on page Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 124: Feature Codes

    #5#5 + Primary Ext. No to be picked up Incoming - Directed Group Pickup Ext. button + #5#32 + Group Number to be picked up Incoming - Directed Extension Pickup Ext. button + #5#22 + Ext. Number Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 125 Ext. button + Flash - Long #495 LCD Language (Change) Ext. button + + Language No. LCR (Outgoing Call) Ext. button + Message Waiting (MW) #409 Manually turn off MW LED Ext. button + Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 126 Emergency Page - Individual Group Ext. button + Emergency Page - All Groups Ext. button + #5#36 + Page Zone No. (01~08) Answer for External Group Page Ext. button + Repeat Last Number Dialed Ext. butt Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 127 Table 7 on page 70 to see how to enter 4. If your telephone does not have a Spdial button, press the button, then dial the three digit Speed Dial bin number (nnn). Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 128: Led Indicator Details

    4 pulses/second, 1/8 second 3/4 second on, 1/8 (outside call transferred to your busy On/Off second Off station from a designated station or AA) After disconnecting first call... 10 pulses/second 2 pulses/second Conference 10 pulses/second steady Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 129 • IP Direct Station Selection (IDSS) Console – operates alongside an IP telephone and has 60 line/feature buttons. Up to three consoles can operate with one IP telephone. The CIX can support up to two IADM2020, but it cannot support the Note IDSS2060. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 130: Chapter 7 - Adm/Dss Console Adm

    DADM console user. It is red if it is in use by another telephone user. Button numbers in the figure to the right are Note examples only. First ADM Second ADM Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 131: Dss Console

    Buttons that may be programmed to call these destinations. The LED colors described in this section apply to the DADM3020/3220 and DDSS3060/3260. Described Flash conditions apply to all DSS console models and the DADM. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 132: Calling A Station

    When the called station answers the call, the DSS LED stays steady red, and the Line LED becomes steady red. 4. If the station does not answer before a period set in system programming, the call recalls your station. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 133: Call Transfer With Camp-On

    Your DADM or DSS console may be equipped with (Speed Dial) buttons that can be programmed to dial telephone numbers or to access features. buttons on either the DADM or DSS console function like buttons on digital telephones. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 134: Paging

    1. Press 2. Press the desired Mode number: • Press for Day Mode (LED remains off). • Press for Day2 Mode (LED flashes red). • Press for Night Mode (LED is solid red). Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 135: Chapter 8 - My Phone Manager

    Account Codes and DISA codes. A Super User will also have an additional parameter under Telephone Settings; two additional parameters in the Key Programming tab under Telephone Settings; and will have Edit access under Advisory Messages and System Speed Dial (see page 151). Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 136: Prerequisites

    Changing the password on My Phone Manager automatically changes the security code of your voice mailbox and vice versa. The Password depends on the ability to use the telephone system (Strata CIX) or voice mail or both. Your System Administrator assigns you a password.

  • Page 137: Log In

    5. Enter the new password and confirm it. 6. Click the appropriate radio button depending on whether you want to change the password of your telephone only or both your telephone and voice mailbox. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 138: Main Screen

    Main Screen After you log in to My Phone Manager, the main screen displays (shown below). Verify the information on this screen. It contains the System type and Software version. Software Versions Program Menu Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 139: Program Menu

    • Normal Telephone and Voice Mail options • Super User options (includes the Normal options plus Account Code and DISA Code). The figure below shows the various options. (Future) (Future) Telephone System Options Super Options Standard Options Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 140: Pop-Up Windows

    Entering information on all screens is made easy with the help of pop-up windows/ flyovers. You will be able to find parameter descriptions by placing the mouse cursor over the program or parameter. See the screen below as an example. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 141: Telephone System

    • DND Activating • Call Forward Setting • Display Dial Code (for display only) Super User Options • DISA Code (access limited to Super user) • Account Code (access limited to Super user) Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 142: About

    Important! sure you have logged into the My Phone Manager Program using the Log In steps found in the previous chapter. Also, use the previous chapter to understand the layout of the screens. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 143: Telephone Settings

    Basic Settings tab 1. From the Program Menu, select Telephone Settings. The Telephone Settings screen with all the Tabs displays (shown right). 2. Change the settings. Refer to Table 16 parameter details. 3. Click Submit. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 144 This field displays only when logged in as a Super User. Directory Enable: The telephone User Name will appear in the large display telephone Direct SS dial directory. Possible values: Enable (default) or Disable Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 145: Key/Button Programming

    Source Party, Destination Party, CLID or Night Transfer are available selections. • Call Forward – Set Call Forwarding assignments for this FB. Forward All Calls, Forward Busy, Forward No Answer, Forward Busy No Answer, Forward Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 146 Assign and Submit a button as a One Touch button. Once the One Touch button is created, double click the button to enter the programming dialog box. • Blank – Clear button assignment. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 147 The dialog box is dynamic and may Note vary depending on the feature button selected. 2. Make the change in the appropriate dialog box that displays. 3. Click OK. 4. Click Submit to apply the changes. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 148: Speed Dial Setting

    Advanced Settings From the Program Menu, click Telephone Settings > Advanced Setting tab. The Advanced Settings screen displays (shown right). Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 149 When you transfer a call, the call will recall your telephone if it is not Time answered within a specified number of seconds. Enter the number of seconds that transferred calls should ring the transferred-to-station before it recalls your telephone. Possible values: 1~600 (default = 32 seconds) Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 150: Dkt Phone Setting

    Possible values: Tone or Voice (default = Voice Announce). Service personnel only: For each iES32 PDN, set to 'Tone Ringing', if set to 'Voice Announce' iES32 will not answer. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 151 Automatic Line Hold. Allows a station to 'line hop' from one call to another automatically placing the first call on hold. Note: This feature only applies if you have line keys. Possible values: Enable or Disable (default) Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 152 Call waiting tones sent to your telephone can be set for two beep tones or continuous beep tones. Possible values: Two Cycles or Continuous (default) Also, to Enable or Disable Call Waiting beep tones, see Call Waiting Tones in the Telephone Settings Basic Settings screen. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 153: Call Forward/Dnd

    CF Internal and Line Calls This Call Forward option allows you to forward internal calls and outside line calls that come to your extension to another destination. The destination can be voice mail, Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 154 Private Network. 4. Your telephone may call forward even if you do not activate it; this is because your system administrator has activated System Call Forward on your telephone. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 155 If you telephone is not busy, this timer determines how long your Busy or No telephone will ring before it forwards to the CF Busy/No Answer destination. The timer value is in seconds. Answer to) Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 156: Activate Button

    Note: If Direct Line Call Forward is activated on you telephone, calls to your direct line telephone number will not forward to this destination; they will forward to the direct line CF destination - if activated. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 157 “Internal Call and Line Call” destinations. 2. Your telephone may forward even if you do not activate Call Forward; this is because your system administrator has activated System Call Forward on your telephone. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 158 “Internal Call and Line Call” destinations. 2. Your telephone may forward even if you do not activate Call Forward; this is because your system administrator has activated System Call Forward on your telephone. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 159: Dnd Activating

    To activate DND on your Telephone 1. From the Program Menu, click Call Forward/DND > DND Activating tab.The DND screen displays (shown right). The DND default is Note Off. 2. Click the Activate button. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 160: Display Dial Code

    From the Program Menu, select Display Dial Code. The Telephone Settings screen with all the Tabs displays (shown right). To change a Feature Access Code Assignment Double click on the row to make the change. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 161: Advisory Messages

    Advisory messaging enables you to store an informative message for LCD telephones that call your telephone. The messages can be up to 16 characters long. These messages will display on the calling telephone’s LCD. The Strata CIX/CTX telephone system provides a number of stored messages, shown in the table below. Message numbers 5~9 can be defined by your System Administrator.

  • Page 162: System Speed Dial

    The following screen displays. This is a view only screen for a Normal user and can be edited only by a Super user. Displays only on Super1 screen. Figure 1 System Speed Dial Screen Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 163: Super User

    129 for information on Telephone Settings. Directory Number and CO Line These options are available to a Super User under Telephone Settings > Key Programming tab. See “Key/Button Programming” page 131 for details. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 164: Advisory Message Edit Screen

    Enter the Advisory Message Number 0~9. Note: All messages (0~9) can be edited; the first five messages have commonly used default values. Possible values: 0~4 = Pre-programmed messages; 5~9 = custom messages (default = 0) Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 165: System Speed Dial

    To edit a system speed dial number (Super User only) 1. From the Program Menu, select System Speed Dial. 2. Click on the row to be changed. An editable screen displays (shown right). 3. Make the appropriate changes. 4. Click Submit. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 166: Account Code

    From the Program Menu, select Account Code. The Account Code screen displays (shown right). The Account code Note digit length is defined by your System Administrator. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 167 Prg 200/260 etc. will be overridden to the call. Network COS This Network COS will be applied to a call when this Verified Account Code is entered. Possible values: 0~32 (default = 0) Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 168: Disa Code

    Possible values: 0~60 (default = 10 Access To Tie Line Enable this feature to allow DISA callers to access Tie lines when they call into the system. Possible values: Enable or Disable (default) Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 169: Appendix A - Centrex Application

    See your Centrex or PBX operations manual for specific details. Ringing Repeat The distinctive ring patterns available in your Centrex system are automatically repeated with your digital telephone, enabling you to answer appropriately for either outside, inside or callback calls. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 170: Delayed Ringing

    Delayed Ringing Delayed Ringing Outside line or Centrex line(s) can be programmed for a 12-second and/or 24-second ring delay at stations to permit alternate answering conditions. Answer the line when your telephone is ringing. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 171 Do Not Disturb mode. Also forwards Busy NAns calls when your station is not answered after 8~60 seconds (set at your station). Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 172 Pooled Line — Press to access an available outside line from a group of lines appearing under one button. Privacy on Privacy — Press to block Privacy Override on common outside line buttons. This button Line does not block Busy Override or Executive Override. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 173 Tone — Press to change the outgoing dialing of the outside line in use from dial pulse to Select tone signaling. Unlock Door Door Unlock — Press to unlock a door lock mechanism. Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 174 Button Labels This page is intentionally left blank. Strata CIX and CTX IPT/DKT Telephone 12/05...

  • Page 175: Index

    39, 107, 157 internal and line calls, callback, override, callback cancel, 40,110 station, hold, system, Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 176 71, feature button, directory number, flash, direct station selection, 100, flexible buttons, 3, buttons, flexible directory numbering, DISA forced account codes (verified/non- security code, verified), distinctive ringing, DKT3200-series telephones, Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 177 (DSS), language code, class of service, do not disturb, (large screen), executive, 3200-series buttons, 8, privacy, LCD control buttons, travelling class, LED indicators, override calls, line Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 178 122,154 two (tandem) CO line connection, signaling tone, voice first, SoftIPT uniform call distribution (UCD), buttons user programming, 105, more features, setting, calling, voice announce, directory, voice first signaling, Strata CIX and CTX IPT/DKT Telephone 12/05...
  • Page 179 Index V ~ W volume control, voluntary account codes (verified/non- verified), accessing the web, alphanumeric dial pad, application Icons, Strata CIX and CTX IPT/DKT Telephone 12/05...

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