Appendix - Troubleshooting; Error Led Blinking Pattern - Samsung SRP-275 User Manual

11. Appendix - Troubleshooting

This chapter gives solutions to some printer problems you may have.

11-1 ERROR LED blinking pattern

The printer stops all printer operations for the selected paper section, goes off line, and the ERROR LED
blinks when an error is detected.
• Errors that automatically recover
Error
Rear cover open error
(When recoverable
Error is selected)(*1)
Print head
temperature error(*2)
NOTES
(*1) These conditions are selected by MSW8-5, 8-8. When MSW8-5 (mapping of the cover open status) is
off, the error hasn't occurred but there is a "paper end error" instead. If MSW8-8 is off, this error is
handled as an automatically recoverable error.
(*2) Print head temperature error is not abnormal.
• Recoverable errors
When a recoverable error occurs, after the cause of the error is removed, the printer can recover from the
error by receiving an error recovery command without turning off the power.
Error
Rear cover open error
(*1)
Auto cutter error
(Type C only)
Home position
detection error (This
is "Mechanical error")
NOTES
(*1) These conditions are selected by MSW8-5, 8-8. When MSW8-5 (mapping of the cover open status) is
off, the error hasn't occurred but there is a "paper end error" instead. If MSW8-8 is off, this error is
handled as an automatically recoverable error.
Rev. 1.03
Description
The rear cover is opened
when printing
The temperature of the
print head is extremely
high.
Description
The rear cover is opened
when printing.
The auto cutter does not
work correctly.
The home position
cannot be detected due
to a paper jam.
ERROR LED blinking pattern
200ms
ERROR LED blinking pattern
200ms
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SRP-275
Recovery
Recovers automatically
when the rear cover is
closed.
Recovers automatically
when the print head
cools.
Recovery
Recovers automatically
when the rear cover is
closed.
Recovers by error
recovery command.
Recovers by error
recovery command.