CHAPTER 5
III. PROBLEM, CAUSE AND CORRECTIVE ACTION
D1230U/D2400U may have the following five problems.
* Power LED not lighting
* Communication failure
* Scanning unit movement failure
* Poor image quality
* Acoustic noise
A. Power LED Not Lighting
Possible Cause
AC adapter is unplugged
from the outlet
AC Adapter cable is
disconnected from the scanner
AC adapter output voltage
failure
Main PCB failure
Main PCB connection failure
B. Communication Failure
Possible Cause
USB cable connection failure
Scanner communication failure
Scanning unit failure
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COPYRIGHT © 2001 CANON INC. CANOSCAN D1230U/D2400U REV.0 MARCH 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
Related Parts
Check Method
None
Visual check
Visual check
None
Output voltage
AC Adapter
(+12V) check
Tester check
Main PCB
(+12V, GND)
Visual check
None
Table 5-1
Related Parts
Check Method
Visual check
USB cable
Trial replacement
Main PCB
Scanning unit
Trial replacement
Table 5-2
Corrective Action
Plug the AC adapter into
the outlet
Connect the AC adapter cable
to the power connector on the
scanner
Replace the AC adapter
Replace the main PCB
Properly connect the main PCB
Corrective Action
Connect the USB cable
properly
Replace the main PCB
Replace the scanning unit