Troubleshooting; Customer Service - Bose Wave Radio CD Owner's Manual

Radio/cd
Hide thumbs Also See for Wave Radio CD:
Table of Contents

Advertisement

Troubleshooting

Problem
System does not function
No sound
Remote control
is inconsistent
or does not work
AM reception is weak
FM reception is weak
CD does not play
Display does not show the
expected information

Customer service

What to do
• Make sure the power cord is fully plugged into an operating AC wall outlet.
• Press On/Off to see if the display lights. The main display may be turned off (see page 15).
• Increase the volume.
• Press the Mute button on the remote control to unmute the sound.
• Be sure CD is loaded correctly.
• Check the connections for any auxiliary component.
• Select AUX to hear a source connected to the AUX IN jacks.
• Be sure that the component connected to AUX IN is turned on.
• Check remote control battery and its polarity (+ and –).
• Replace battery, if necessary (see page 8).
• Operate the remote control closer to the system.
• Check for interference from room lighting or sunlight, or for dust or dirt on the lens. Try the
system in a different location.
• Adjust the internal AM antenna by turning the Wave
the other.
• Move the radio farther from a TV, refrigerator, fluorescent lights, halogen lamps, dimmer
switches, or other electronic equipment that generates electrical noise.
• If neither suggestion works, you may be in an area of weak AM signal coverage.
• If you are using the supplied antenna, check the antenna connection.
• Straighten and extend the arms of the antenna as far away from the radio as possible.
• Try moving the FM antenna near a window.
• If you are using the supplied coaxial cable, be sure it is connected securely.
• Contact your cable radio company for further assistance.
• Check to see if the play/pause
• If the play/pause
is flashing, the disc is paused. Press CD Play
• Check to see if there is a disc in the player, label-side up.
• There may be dust or dirt on the CD. Clean the CD. See "Handling CDs" on page 22.
• The disc may be defective. Try another disc.
• Verify that disc is not a DVD.
• Check "Customizing the display" on page 15 or "Quick Reference..." on page 25 to change
the display settings (12 or 24 hour clock, display on or off, elapsed or remaining CD time).
• Unplug and reconnect the system to return to original settings.
For additional help in solving problems, contact Bose
cover for Bose Corporation offices and phone numbers.
Maintaining Your Wave
®
radio/CD slightly to one side or
in the display is lit.
®
Product Support. See the inside back
®
radio/CD
to play.
23

Hide quick links:

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Wave Radio CD and is the answer not in the manual?

Questions and answers

Nancy McDowell
February 19, 2025

I need the complete set of setup instructions for connecting my Bose Wave radio with 5-CD player to my Technics turntable and its preamp.

User image 67b5dc81c9ca0
2 comments:
Mr. Anderson
February 19, 2025

To connect a Bose Wave Radio/CD to a Technics turntable with a preamp:

1. Ensure Preamp is Required: Most turntables need a phono preamp. If your Technics turntable does not have a built-in preamp, you must use an external phono preamp.

2. Connect Turntable to Preamp:
- Plug the turntable’s audio output cables into the input jacks of the preamp.
- If needed, connect the ground wire from the turntable to the preamp to reduce hum.

3. Connect Preamp to Wave Radio/CD:
- Use an RCA-to-3.5mm stereo audio cable or an RCA-to-RCA cable (depending on available inputs).
- Plug the RCA output from the preamp into the AUX IN jacks of the Bose Wave Radio/CD.

4. Set Up and Test:
- Turn on the Bose Wave Radio/CD and select the AUX input.
- Play a record and adjust the volume as needed.

Keep the Wave Radio/CD at least 12 inches away from the turntable and other electronic devices to prevent interference.

This answer is automatically generated

Kelly Merrill
March 9, 2025

i would like a picture of the control panel on a wave stereo/radio. i cant find my remote, and i sure cant find the control panel

Carolyn
March 6, 2025

system displays CD not playable yet they play on another Bose and on all other cd devices

1 comments:
Mr. Anderson
March 6, 2025

The Bose Wave Radio/CD may display "CD not playable" due to several reasons:

1. Disc Condition – The CD could have dust, dirt, or defects. Try cleaning the CD or using a different one.
2. Disc Type – The player cannot play DVDs or non-standard CD formats.
3. CD Orientation – Ensure the disc is inserted label-side up.
4. Electrical Noise Interference – Nearby electronic devices may cause issues.
5. Servo Board Issues – Aging components, such as failing capacitors on the servo board, may affect CD tracking and playback.
6. FM Antenna Interference – Poor placement of the power cord (which functions as the FM antenna) may affect performance.

If the issue persists with multiple CDs that work on other devices, the problem may be with the internal components of the Bose Wave Radio/CD, requiring repair.

This answer is automatically generated

Cherrie Esther Keane
April 18, 2025

How to adjust the base sound on Wave Music System

This manual is also suitable for:

Wave

Table of Contents

Save PDF