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Avoid Service
Checklist
You may save the cost and inconvenience
of an unnecessary
service call by first reviewing
this
checklist
of commonly
encountered
problem
situations.
You will be charged for a service call while the appliance is in warranty if the problem is not
caused by defective product workmanship
or materials.
Your
new appliance
is a carefully
engineered
product.
Many
times,
what
appears
to be a
reason
to call service requires
nothing
more than
a simple
adjustment
you can easily make
in your own
home.
OCCURRENCE
Range
is not
level.
POSSIBLE CAUSE/SOLUTION
Poor installation.
Place oven rack in center
of oven.
Place a level on the oven rack.
Adjust
leveling
legs at base of range until the rack is level. When
range
is level,
cooktop
may appear
out of alignment
if countertop
is not level.
Weak, unstable
floor.
Be sure floor
is level and can adequately
support
range.
Contact
a carpenter
to correct
sagging
or sloping
floor.
Kitchen
cabinet
misalignment
may make range appear
to be unlevel.
Be sure cabinets
are square
and have sufficient
room for range clearance.
Cannot
move
appliance
easily.
Appliance
must
be accessible
for
service.
Cabinets
not square
or are built in too tight.
Contact
a cabinet
maker
to correct
the
problem.
Contact
builder
or installer
to make appliance
accessible.
Carpeting
interferes
with
range.
Provide
sufficient
space so range can be lifted over
carpet.
Entire
range
or oven
does
not
operate,
Make sure cord/plug
is tightly
into outlet.
Service wiring
is not complete.
Contact
your dealer,
installing
agent
or authorized
servicer.
Power
outage.
Check house
lights
to be sure. Call your
local electric
company
for
service.
* Oven
control
beeps
and
displays
F1, F3
Electronic
control
has detected
a faullt
condition.
Push CLEARto
clear thedisplayand
or F9
stop beeping.
Program
oven again.
If fault
recurs,
record
fault
number.
Push CLEAR
and contact
an authorized
servicer.
Oven
light
does
not
work.
Replace or tighten
bulb.
See Changing
Oven Light in this owner's
Guide for
instructions.
Surface
unit
does
not
heat.
No power
to the appliance.
Check steps under
"Entire
Range or Oven Does Not
Operate"
in this Avoid
Service Checklist.
Incorrect
control
setting.
Make sure the correct
control
is on for the surface
unit to be
used.
Scratches
or abrasions
on cooktop
surface.
Coarse
particles
such as salt or sand between
cooktop
and utensils
can cause
scratches.
Be sure cooktop
surface
and bottoms
of utensils
are clean before
usage.
Small scratches
do not affect
cooking
and will become
less visible
with
time.
Cleaning
materials
not recommended
for ceramic-glass
cooktop
have been used. See
"To Clean the Cooktop
Glass"
section
under
General
Cleaning.
Cookware
with
rough
bottom
has been used. Use smooth,
flat-bottomed
cookware.
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