Features - NEC VERSA 4000 Manual

Features

Remote Support Session has the following features:
The remote screen (technician's screen) looks like your
computer's screen.
The technician can access data, run and control applica-
tions on your system, and print reports using the remote
keyboard and mouse. Or the technician can simply observe
your computer's operations.
You can simultaneously view what the technician sees
on the remote screen.
The technician can view your keystrokes and whatever
appears on your screen.
5-8 Solving Problems