Name
Undefined Routing
Undefined Routing Intercept
Unscreened Transfer
Voice Mail Overflow
Voice Prompting Messages
Volume Control with Voice Mail
DSX Product Description
Description
A dialpad digit for which the Automated Attendant has no
routing defined. When an Automated Attendant caller
dials a digit for which there is no routing assigned, Intra-
Mail plays a brief error message and then repeats the dial-
ing options.
•
See Undefined Routing (page 134) for more.
•
See Undefined Routing in this glossary.
Similar to telephone system unscreened transfers in which
the transferring party immediately extends the call.
•
After an Automated Attendant caller dials an exten-
sion, IntraMail immediately transfers the call to the
destination and hangs up. Any recalls or additional
routing are handled by the telephone system – just as
with any other unscreened transfer.
•
See Unscreened Transfer (page 135) for more.
•
Also see Screened Transfer in this glossary.
Ensures that IntraMail will pick up calls that don't go
through.
•
See Voice Mail Overflow (page 136) for more.
IntraMail provides Voice Prompts that tell the extension
user the status or progress of their call.
•
See Voice Prompting Messages (page 137) for more.
A mailbox user can turn the volume up or down while lis-
tening to their messages.
•
See Volume Control with Voice Mail (page 137) for
more.
Usage
Automated Attendant
Automated Attendant
Automated Attendant
System
System
Voice Mail
IntraMail Features ◆ 95