Philips WelcomeEye Connect 3 User Manual

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WelcomeEye

Connect 3

Video Doorphone

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Summary of Contents for Philips WelcomeEye Connect 3

Page 1 WelcomeEye Connect 3 Video Doorphone User manual Register your product on www.philips.com/register...
Page 2 Fig. 1 100-240 V~ 50/60 Hz 1 Gate A Gate B 2 3 Lock A Lock B 4 5 Bus A Bus B 6 WelcomeEye Connect 3 / V2...
Page 3 Fig. 2 Each monitor needs to be configured for this type of wiring. Please refer to the configuration section of this manual. WelcomeEye Connect 3 / V2...
Page 4 WelcomeEye Connect 3 / V2...
Page 5 Contents SAFETY INSTRUCTIONS ................p.2 KIT CONTENTS .................... p.2 OVERVIEW ....................p.3 DETAILED DESCRIPTION ................. p.3 PRODUCT INSTALLATION ............... p.6 5.1. Wiring 5.2. Installing the monitor 5.3. Installing the intercom panel MONITOR INTERFACE ................p.11 6.1. Main menu 6.2. Monitoring function 6.3.
Page 6 • Specific warnings and warning symbols are given for items where necessary. 2. KIT CONTENTS 3. Family 2 name holder 1. 7’’ monitor 2. Intercom panel 4. RFID badges x3 6. EU Adaptor 8. Intercom panel 5. Plug-in power unlocking tool supply 7. UK Adaptor WelcomeEye Connect 3 / V2...
Page 7 3. OVERVIEW The Philips WelcomeEye Connect 3 videophone consists of an indoor touch-screen monitor and an outdoor unit with one or more call buttons and a microphone, loudspeaker and camera for viewing and communicating with the visitor who rings. The intercom panel also features a control output for controlling the opening of a gate motor drive and another powered output for controlling the opening of a side gate.
Page 8 The locking screw must not be removed. To remove the front of the intercom panel, unscrew the screw using the tool provided. The screw will go in instead of out when you unscrew it: this is normal. Do not force the screw once it has been retracted: risk of damage. WelcomeEye Connect 3 / V2...
Page 9 2, remove the front of the intercom panel and unclip from the top or bottom by gently prying with a flat-head screwdriver. 1 Gate A Gate B 2 3 Lock A Lock B 4 5 Bus A Bus B 6 WelcomeEye Connect 3 / V2...
Page 10 Important: the current of the electric strike plate or lock you are controlling must not exceed 1.1 A. - Connect the electric lock or strike plate directly to the Lock A and Lock B terminals. WelcomeEye Connect 3 / V2...
Page 11 To open your gate motor drive with an associated badge, hold your badge in front of the RFID reader for at least 3 seconds. Two short beeps indicate that the gate is opening. WelcomeEye Connect 3 / V2...
Page 12 5.2. Installing the monitor 100-240 V~ 50/60 Hz WelcomeEye Connect 3 / V2...
Page 13 - The locking screw must not be removed. To remove the front of the intercom panel, unscrew the screw using the tool provided. The screw will go in instead of out when you unscrew it: this is normal. 1m60 WelcomeEye Connect 3 / V2...
Page 14 7- Use pegs adapted to the type of bracket (the screws provided are suitable for solid walls). 8- Secure the panel with appropriate screws. 9- The connection cables must run through the central hole in the intercom panel and exit through the front. EN10 WelcomeEye Connect 3 / V2...
Page 15 13- Tighten the tamper-resistant screw underneath the intercom panel, using the tool provided. When screwed in, the screw comes out and locks the front panel. 14- You can now power on the system monitor(s). When the power is switched on, the Philips logo appears on the monitor(s).
Page 16 If two intercom panels are installed, switches to the view of the second intercom panel. If you have Philips WelcomeEye Look or WelcomeEye View cameras and they have been reported in your monitor’s settings menu, you can switch to their image.
Page 17 Philips WelcomeEye camera, etc.) as well as the date and time it was taken. - The red icon indicates that the photo or video has not been viewed. - Click on one of the recordings to display the photo or start playback.
Page 18 - By default, your videophone’s internal memory is used to store recordings. If an SD card is inserted in the monitor, it will be used first. - The photos and videos taken by your videophone can be accessed via the Philips Door Connect application.
Page 19 Warning: for obvious security reasons, in the event of prolonged absence, we urge you not to disclose the duration of your absence or the date of your return! EN15 WelcomeEye Connect 3 / V2...
Page 20 Entry panel 2: sound volume on intercom panel 2 (if any) during discussion with visitors Beep: allows you to activate or deactivate the sound emitted by the monitor when you click on the screen EN16 WelcomeEye Connect 3 / V2...
Page 21 Camera Check the installation Diagram Here you can set up the additional monitors in the installation and connect them to the Philips WelcomeEye View and WelcomeEye Look cameras on the same network and the same Philips Door Connect account as your monitor. You can use the “Check installation diagram” button to check that your monitor is correctly connected to your intercom panel.
Page 22 Camera Camera If Philips WelcomeEye View or Look cameras are present on the same network as your videophone, you can report them here. In addition to the cameras’ default functions, you will be able to display their image and sound directly from your videophone monitor. You can also switch between the image from your intercom panel and that of your camera with a single click using the Philips Door Connect application.
Page 23 Password Com rm In the “Key” box, enter your camera’s ONVIF password. If you have not changed it already, the default password is “admin”. Then click on the “Confirm” button to complete the operation. EN19 WelcomeEye Connect 3 / V2...
Page 24 After a few moments, the monitor shows that it is connected to the WiFi network and the Internet. A QR code appears at the bottom right of the screen: you can use it to set up your system using the Philips Door Connect application. EN20 WelcomeEye Connect 3 / V2...
Page 25 Internet. When you connect your videophone to the Internet and then to the Philips Door Connect application, your videophone will automatically update the time using your smartphone’s time zone. The date and time setting on the monitor is then greyed out.
Page 26 Internal memory reset: if there is no microSD memory card in the monitor, deletes all the photos and EN22 WelcomeEye Connect 3 / V2...
Page 27 (photo or video, the photo is activated by default), a screenshot of the visitor is automatically recorded for the user. You can use the Philips Door Connect application to remotely view recordings made by your monitor while you were away.
Page 28 8. SMARTPHONE APPLICATION 8.1. Connecting a monitor to the WiFi network Before using the Philips Door Connect application, you need to connect your monitor to the WiFi network. 11:19 10/04/2024 Tranfer to mobile Informations In your monitor’s WiFi menu, click on “Information”:...
Page 29 10/04/2024 Wi informations Network UID: xxxxxxxxxxxxxxx Download the Philips Door Connect application on your smartphone from the appstore or Play Store. Please note: your videophone is not compatible with the Philips WelcomeEye application. Choose the right Philips Door Connect application.
Page 30 Once your account has been created and validated, log onto the application: Enter a name, a valid email address and a password to log onto the application. Click on “+” to add your product to the application. EN26 WelcomeEye Connect 3 / V2...
Page 31 If your device has never been associated with your smartphone to the same WiFi network an account on the Philips Door Connect as that of your monitor. application, or it has been reset to factory settings, click on “No password? Scan the QR...
Page 32 2 consecutive identical digits, i.e. no “00”, “44”, etc. Name your device as you wish, then click on “Save”. Your videophone has now been associated. Calls: - The call notification will differ depending EN28 WelcomeEye Connect 3 / V2...
Page 33 (locked/ unlocked). If your smartphone is locked, a Philips Door Connect page will open A screenshot of the intercom panel will appear after a few seconds of ringing, allowing you to identify the visitor. If you wish to take the call, click on the green phone.
Page 34 Click on it to monitor from the application activate the microphone and start the conversation. Click on the image to enter monitoring mode. Take a photo Take a video Open the electric strike plate Open the gate EN30 WelcomeEye Connect 3 / V2...
Page 35 Displays the product identifier (UID) and firmware version. Allows you to share the product with another account created in the Philips Door Connect application. This other account will then have access to the use of your videophone (calls, strike plate or gate...
Page 36 Click on “Next” to finish. Your QR code has been created. You can then download a copy to your smartphone, share it with the contact of your choice or delete it to stop it being used on the videophone. EN32 WelcomeEye Connect 3 / V2...
Page 37 .mp3 format from your From your iPhone’s file browser, share a chime or music in .mp3 format with the Philips Door phone’s memory. Connect application: Once the chime has been sent to your monitor, it can be selected on the monitor from the chimes menu.
Page 38 Allows you to change your videophone password in the application. Allows you to copy the date and time from the smartphone to the monitor in the event of a problem with the videophone’s automatic Internet time setting. EN34 WelcomeEye Connect 3 / V2...
Page 39 Alexa: Go to the Alexa application and install the “ Philips Door Connect ” skill. Then enter the email address of your Door Connect account and its password. Next, if necessary, run a new device detection on your voice assistant.
Page 40 This is the 6 to 16-digit secret code of your videophone that you configured when you paired your videophone with the Philips Door Connect application (see paragraph 8.1 of this manual). EN36...
Page 41 - For correct operation in two-family mode, the entire installation must be powered up. If there is a power cut in family 1, family 2 will no longer receive any calls either. EN37 WelcomeEye Connect 3 / V2...
Page 42 - The date and time settings for the additional monitors are not accessible: the installation’s main monitor transmits the date and time information to the additional monitors. - There is no need to connect the additional monitors to your home’s WiFi network or to your Philips Door Connect account.
Page 43 - Current consumption: 500 mA max - Power consumption: 12 W max (7 W max on standby) - 6 chimes + 2 additional customisable chimes from the Philips Door Connect application (85 dB) - Dimensions: 132 (h.) x 190 (w.) x 18 (d.) mm anchor plate included Intercom panel: Ref.
Page 44 - Talk to your visitor via Alexa: “Alexa, talk to [name given to monitor]”. - Open the gate or strike plate: “Alexa, unlock [name given to strike plate or gate opening]”. Google Assistant action: Philips Door Connect Controls available (depending on language): - If your connected speaker has a screen: launch the intercom panel display: “Ok Google,...
Page 45 Remove the micro SD card to access the accessed. takes priority over the content of the internal memory. Cannot retrieve the internal memory. photos from the internal memory on the micro SD card EN41 WelcomeEye Connect 3 / V2...
Page 46 The strike plate or lock to be controlled must be fail-secure, not fail-safe: it must open when the power is on and close when the power is off. EN42 WelcomeEye Connect 3 / V2...
Page 47 Important : veuillez conserver précieusement cette carte de garantie, ainsi que votre preuve d’achat. Philips and the Philips shield emblem are registered trademarks of Koninklijke Philips N.V. and are used under licence. This product was manufactured and is sold by Avidsen SAS, the sole guarantor of the product.
Page 48 • Increase the distance between the equipment and the receptor. • Connect the equipment to a socket belonging to a different circuit from the one to which the receptor is connected. EN44 WelcomeEye Connect 3 / V2...
Page 49 14. DECLARATION OF CONFORMITY AVIDSEN, undersigned, states that radio equipment such as the WelcomeEye Connect 3 is compliant with directive 2014/53/EU. The full text of the EU declaration of compliance is available at the following address: www.avidsen.com. La marque commerciale Philips est une marque déposée par Koninklijke Philips N.V.
Page 50 Philips and the Philips shield emblem are registered trademarks of Koninklijke Philips N.V. and are used under licence. This product was manufactured and is sold by Avidsen SAS, the sole guarantor of the product. EN46 WelcomeEye Connect 3 / V2...

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