Philips WelcomeEye Connect 2 User Manual
Video doorbell
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Table of Contents
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Summary of Contents for Philips WelcomeEye Connect 2
- Page 1 WelcomeEye Connect 2 WelcomeEye Touch Video doorbell User manual...
- Page 2 19 avenue Marcel Dassault 37200 TOURS FRANCE DES 9901 VDP 120 m max DES 9901 VDP 1 2 3 4 DES 9901 VDP Avidsen 19 avenue Marcel Dassault 37200 TOURS FRANCE 110mA RFID 125kHz IP44 WelcomeEye Connect 2 / Touch / V1...
- Page 3 Fig. 2 Made in P.R.C Made in P.R.C Made in P.R.C Made in P.R.C Made in P.R.C WelcomeEye Connect 2 / Touch / V1...
- Page 4 Fig. 3 Made in P.R.C Made in P.R.C Made in P.R.C Made in P.R.C Made in P.R.C Made in P.R.C Made in P.R.C Made in P.R.C WelcomeEye Connect 2 / Touch / V1...
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Page 5: Table Of Contents
TABLE OF CONTENTS SAFETY INSTRUCTIONS ..............p.2 CONTENT OF THE KIT ..............p.2 GENERAL INFORMATION ...............p.3 NOMENCLATURE ................p.3 PRODUCT INSTALLATION ...............p.5 1. Wiring 2. Configuring the intercom 3. Installing the main or additional monitor 4. Installing the main or additional intercom panel 5. -
Page 6: Safety Instructions
1. 7’’ monitor 2. Wall bracket 3. Intercom panel 4. 5 RFID badges: 2 user badges (grey) 1 admin badge (yellow) 6. UK Adaptor 1 - (red) 1 +(blue) 5. Plug-in power supply 3. GENERAL WelcomeEye Connect 2 / Touch / V1... -
Page 7: Nomenclature
Loudspeaker Microphone DES 9900 VDP Wifi 2.4GHz 550mA Avidsen 19 avenue Marcel Dassault 37200 TOURS FRANCE DES 9901 VDP Power supply terminal block Terminal block for connection to the intercom panel and accessories WelcomeEye Connect 2 / Touch / V1... - Page 8 - When someone presses the call button, the inside monitor rings and the video is displayed. 110mA - To change the nameplate label, remove the front cover and unclip the plastic cap behind RFID 125kHz the label. IP44 WelcomeEye Connect 2 / Touch / V1...
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Page 9: Product Installation
- Connect it directly to terminals 7 and 8 at the back of the intercom panel (no need to observe polarity). - The opening function is only possible if the video of the respective intercom panel is displayed. WelcomeEye Connect 2 / Touch / V1... -
Page 10: Configuring The Intercom
To open the gate motor, hold the badge in front of the RFID scan area for 3 seconds. Two short beeps indicate that the gate is opening. 6) Replacing a badge RFID badges do not have predefined functions. It is the programming step that sets the WelcomeEye Connect 2 / Touch / V1... -
Page 11: Installing The Main Or Additional Monitor
8 - Depending on the configuration selected, and when wiring is completed, the interface may have to be configured. Note: during this step, do not connect the power supply to the 230V AC. WelcomeEye Connect 2 / Touch / V1... - Page 12 (see section 2. Configuring the intercom). 8 – Insert the screws and refit the two caps concealing the retaining screws. Note: screw through the black covers on the back of the intercom panel without removing them. WelcomeEye Connect 2 / Touch / V1...
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Page 13: Installing A Camera (Optional)
A. Monitoring function and response to a call B. Intercom function C. Settings D. Photo album E. Video album : indicates that the automatic answering function is activated : indicates that silent mode is activated WelcomeEye Connect 2 / Touch / V1... -
Page 14: Monitoring Function And Response To A Call
The settings menu consists of three pages for WelcomeEye Connect and two pages for WelcomeEye Touch. To switch from one page to the next, simply slide the screen to the right or left. Click on to return to the previous menu. EN10 WelcomeEye Connect 2 / Touch / V1... - Page 15 Time when the ringtone will be deactivated. c: Time when the ringtone will be reactivated. 5. Answering system function (only on WelcomeEye Connect 2, valid if video mode has been selected) This function allows you to record a voice message which will be played if the call is not answered.
- Page 16 Volume settings for the monitor ringtone e: Volume settings for the monitor loudspeaker during communication. 8: Image settings Image brightness, contrast and colour settings. 9: WIFI network management (only on WelcomeEye Connect 2) EN12 WelcomeEye Connect 2 / Touch / V1...
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Page 17: Photo Album
WiFi, date and time). The photos and videos recorded are saved. D. Photo album To access the album of recorded photos. The figure in the red circle indicates the number of unread photos. EN13 WelcomeEye Connect 2 / Touch / V1... -
Page 18: Video Album
WelcomeEye Touch: Menu only accessible if a micro SD card is inserted. WelcomeEye Connect 2: Menu always accessible thanks to the internal video memory. Use to access recorded videos. The figure in the red circle indicates the number of unplayed videos. -
Page 19: Smartphone Application
- When there is a recorded message (visitor screenshot or message), a red circle with a figure indicates the number of unread messages on the home screen. - For the WelcomeEye Connect 2 version, an answering system function is available. If the answering system function is activated, the recorded message of the answering system is played on the intercom panel. - Page 20 4. From the WelcomeEye application, click on + to add a device. 5. Click on new device and then next The application tells you where to find the QR Code that you will need to scan. Click next. EN16 WelcomeEye Connect 2 / Touch / V1...
- Page 21 When the WiFi 2.4GHz network you want appears, enter the password. Your mobile phone emits a sound that allows it to connect to your videophone. Place your phone next to the monitor microphone. EN17 WelcomeEye Connect 2 / Touch / V1...
- Page 22 Note: you will be asked for the password every time you wish to open your electric strike plate or gate from the application. Add a smartphone to a connected videophone 1. Download the Philips WelcomeEye application to your smartphone from the Apple store or Play store Note: Disable the smartphone's WiFi smart network mode if it is activated.
- Page 23 If the videophone is not nearby, you can scan the barcode in the WelcomeEye Connect 2 owner's application. The barcode is available under the menu "Invite a friend" in the already connected application. 5. Your smartphone can now receive calls from your videophone. EN19 WelcomeEye Connect 2 / Touch / V1...
- Page 24 You can choose to display the video stream from the additional camera or the intercom panel. Full-screen mode Open the electric strike plate or the gate Press and hold to speak to the visitor. EN20 WelcomeEye Connect 2 / Touch / V1...
- Page 25 Connect 2 videophone. See Chapter "Add a smartphone to a connected videophone". Link: Share your Philips WelcomeEye Connect 2 videophone login details with friends and family. • Have your friends download the Philips WelcomeEye application • Share the link using the messaging service of your choice by pressing ‘Partager’...
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Page 26: Technical Characteristics
- Resolution: 800 x 480 - Class 10 micro SD card up to 32GB (not supplied) - IEEE 8111 b/g/n 2.4 GHz WiFi (WelcomeEye Connect 2 only) - Radio power emitted: 18 dB maximum - Current consumption: 550mA (Connect 2), 470mA (Touch) - Power consumption: 13.2W (Connect 2), 11.3W (Touch) - Page 27 - RFID (125kHz) - IP44 - Operating temperature: -20°C / +50°C - Dimensions: 168(h) x 82(l) x 38(d) mm WelcomeEye Application (for WelcomeEye Connect and WelcomeEye Connect 2 only): - Android v4.4 or above - iOS 7 or above - PUSH notification WelcomeEye AddComfort: (additional monitor) ref.: 531003...
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Page 28: Accessories
Refer complete WelcomeEye Comfort/Compact instructions available www.philips.com website for more information. ** Refer to the complete WelcomeEye Connect 2/Touch instructions available on the www.philips.com website for more information. 11. FAQ Failure Cause Solution • The monitor will not • The monitor is not •... - Page 29 • Re-enter the settings on the back intercom panel is too of the intercom panel • The volume from the • The microphone • Verify and rectify intercom panel is too hole of the intercom panel is blocked EN25 WelcomeEye Connect 2 / Touch / V1...
- Page 30 • Normal operation internal memory memory can no cannot be accessed longer be accessed • Cannot retrieve the photos from the internal memory on the micro SD card EN26 WelcomeEye Connect 2 / Touch / V1...
- Page 31 * WelcomeEye Connect 2 only Remember: Videos can only be recorded when there is a micro SD card in the monitor. The photos and videos launched by the application are recorded on the smartphone. EN27 WelcomeEye Connect 2 / Touch / V1...
- Page 32 Date d’achat : (JJ/MM/AAAA) Revendeur : Téléphone du revendeur : Adresse du revendeur : Numéro de série PHI/1031/ Important : veuillez conserver précieusement cette carte de garantie, ainsi que votre preuve d’achat. EN28 WelcomeEye Connect 2 / Touch / V1...
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Page 33: Fcc/Ce Warning
Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license. This product was manufactured and is sold by AVIDSEN SAS, the sole guarantor of the product. 13. SAFETY MEASURES Damage caused by failing to adhere to the manual nullifies the warranty. We will not accept... - Page 34 15. DECLARATION OF COMPLIANCE The undersigned, CFI-Extel, declares that the WelcomeEye radioelectric equipment complies with the 2014/53/EU directive. The full text of the EU declaration of compliance is available at the following address: www.avidsen.com. EN30 WelcomeEye Connect 2 / Touch / V1...