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Dell Vostro 5502 (P102F) Manual

Set up your computer

  1. Connect the power adapter, and press the power button.
    Set up your computer
    informationNOTE: To conserve battery power, the battery might enter power-saving mode. Connect the power adapter and press the power button to turn on the computer.
    informationNOTE: After the initial turn on and setup of the computer, the computer can subsequently turn on just by opening the display from a closed position.
  1. Finish operating system setup.
    For Ubuntu:
    Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, see the knowledge base articles SLN151664 and SLN151748 at www.dell.com/support.
    For Windows: Follow the on-screen instructions to complete the setup. When setting up, it is recommended that you:
    • Connect to a network for Windows updates.
      informationNOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
    • If connected to the internet, sign in with or create a Microsoft account. If not connected to the internet, create an offline account.
    • On the Support and Protection screen, enter your contact details.
  1. Locate and use Dell apps from the Windows Start menu—Recommended
    Table 1. Locate Dell apps
Dell apps Details
My Dell
Centralized location for key Dell applications, help articles, and other important information about your computer. It also notifies you about the warranty status, recommended accessories, and software updates if available.
Dell Product Registration
Register your computer with Dell.
Dell Help & Support
Access help and support for your computer.
SupportAssist
Proactively checks the health of your computer's hardware and software.
informationNOTE: Renew or upgrade your warranty by clicking the warranty expiry date in SupportAssist.
Dell Update
Updates your computer with critical fixes and important device drivers as they become available.
Dell Digital Delivery
Download software applications including software that is purchased but not pre-installed on your computer.

Chassis overview

Display view

Display view

  1. Microphone
  2. Camera shutter
  3. Camera
  4. Camera-status light
  5. Microphone
  6. Display

Right view

Right view

  1. microSD card reader
  2. Universal audio jack port
  3. USB 3.2 Gen 1 Type-A port
  4. Network port
  5. Wedge-shaped lock slot

Left view

Left view

  1. Power connector port
  2. Power LED
  3. HDMI 1.4b port
  4. USB 3.2 Gen 1 Type-A port
  5. USB 3.2 Gen 2 Type-C port with DisplayPort alt mode/Power Delivery

Palm-rest view

Palm-rest view

  1. Power button with optional fingerprint reader
  2. Keyboard
  3. Touchpad

Bottom view

Bottom view

  1. Speakers
  2. Base cover
  3. Service tag label

Keyboard shortcuts

informationNOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys that are used for shortcuts remain the same across all language configurations.

Table 2. List of keyboard shortcuts

Keys Description
Fn + Esc Toggle Fn-key lock
Fn + F1 Mute audio
Fn + F2 Decrease volume
Fn + F3 Increase volume
Fn + F4 Play/Pause
Fn + F5 Keyboard backlight
information NOTE: Not applicable for non-backlight keyboard.
Fn + F6 Decrease screen brightness
Fn + F7 Increase screen brightness
Fn + F8 External display
Fn + F10 Print Screen
Fn + F11 Home
Fn + F12 End
Fn + Right Ctrl Opens application menu

System specifications

informationNOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.

Processor

The following table lists the details of the processors supported by your Vostro 5502.

Table 3. Processor

Description Option one Option two Option three
Processor type 11th Generation Intel Core i3-115G4 11th Generation Intel Core i5-1135G7 11th Generation Intel Core i7-1165G7
Processor wattage 15 W 15 W 15 W
Processor core count 2 4 4
Processor thread count 4 8 8
Processor speed 3 GHz to 4.1 GHz 2.4 GHz to 4.2 GHz 2.8 GHz to 4.7 GHz
Processor cache 8 MB 8 MB 12 MB
Integrated graphics Intel UHD Graphics Intel Iris Xe Graphics Intel Iris Xe Graphics

Chipset

The following table lists the details of the chipset supported by your Latitude 5320.

Table 4. Chipset

Description Values
Chipset Integrated
Processor 11th Generation Intel Core i3/i5/i7
DRAM bus width 64-bit
Flash EPROM 16 MB / 8 MB
PCIe bus Up to Gen 3

Operating system

Your Vostro 5502 supports the following operating systems:

  • Windows 11 Home, 64-bit
  • Windows 11 Home National Academic, 64-bit
  • Windows 11 Pro, 64-bit
  • Windows 11 Pro National Academic, 64-bit
  • Windows 10 Pro, 64-bit
  • Ubuntu 18.04 LTS, 64-bit

Memory

Table 5. Memory specifications

Description Values
Slots Two SO-DIMM slots
Type DDR4
Speed 3200 MHz
Maximum memory 32 GB
Minimum memory 4 GB
Configurations supported
  • 4 GB, 1 x 4 GB, DDR4, 3200 MHz
  • 8 GB, 1 x 8 GB, DDR4, 3200 MHz
  • 8 GB, 2 x 4 GB, Dual-Channel DDR4, 3200 MHz
  • 12 GB, 1 x 4 GB + 1 x 8 GB, DDR4, 3200 MHz
  • 16 GB, 1 x 16 GB, DDR4, 3200 MHz
  • 16 GB, 2 x 8 GB, Dual-Channel DDR4, 3200 MHz
  • 32 GB, 2 x 16 GB, Dual-Channel DDR4, 3200 MHz

Storage

Your computer supports one of the following configurations:

  • M.2 drive x1
  • M.2 drive x2

The primary drive of your computer varies with the storage configuration. For computers with two M.2 drives, the SSD-1 M.2 drive is the primary drive.
informationNOTE: Vostro 5502 supports the following storage configurations:

  • M.2 slot one: One PCIe Gen3 x4 NVMe solid-state drive (M.2 2230 or M.2 2280).
  • M.2 slot two: One PCIe Gen3 x4 NVMe or SATA solid-state drive (M.2 2230 or M.2 2280) or one Intel Optane Memory H10 with solid state storage.

Table 6. Storage specifications

Storage type Interface type Capacity
M.2 2230 solid-state drive Gen 3 PCIe x4 NVMe 128 GB, 256 GB, 512 GB
M.2 2280 solid-state drive Gen 3 PCIe x4 NVMe 256 GB, 512 GB, 1 TB, 2 TB
M.2 2280, PCIe QLC NVMe, solid-state drive Gen 3 PCIe x4 NVMe 512 GB
M.2 2280, PCIe NVMe, Intel Optane Storage Gen 3 PCIe x4 NVMe 512 GB

Ports and connectors

Table 7. External ports and connectors

Description Values
External:
Network One RJ-45 port 10/100/1000 Mbps
USB
  • One USB 3.2 Gen 2 Type-C port with DisplayPort alt mode/Power Delivery
  • Two USB 3.2 Gen 1 Type-A ports
Audio One Universal Audio Jack
Video One HDMI 1.4b port
Media card reader One microSD card reader
Docking port USB dock either type-C or legacy type-A
Power adapter port One 4.50 mm x 2.90 mm power-adapter port
Security One wedge-shaped lock

Table 8. Internal ports and connectors

Description Values
Internal:
M.2
  • One M.2 2230 slot for Wi-Fi and Bluetooth card
  • One slot for PCIe Gen3 x4 NVMe solid-state drive (M.2 2230 or M.2 2280)
  • One slot for PCIe Gen3 x4 NVMe or SATA solid-state drive (M.2 2230 or M.2 2280) or one Intel Optane Memory H10 with Solid State Storage
    informationNOTE: To learn more about the features of different types of M.2 cards, search in the Knowledge Base Resource at www.dell.com/support.
    informationNOTE: Hybrid Optane SSD can only be installed in SSD slot two and does not support dual TG.

Audio

Table 9. Audio specifications

Description Values
Controller Realtek ALC3204
Stereo conversion Supported
Internal interface High definition audio
External interface Universal Audio Jack
Speakers Two
Internal speaker amplifier Supported (audio codec integrated)
External volume controls Keyboard shortcut controls
Speaker output:
Average 2 W
Peak 2.5 W
Subwoofer output Not supported
Microphone Dual-array microphones

Video

Table 10. Discrete graphics specifications

Discrete graphics
Controller Memory size Memory Type
NVIDIA GeForce MX330 2 GB GDDR5
NVIDIA GeForce MX350 2 GB GDDR5

Table 11. Integrated graphics specifications

Integrated graphics
Controller Memory size Processor
Intel UHD Graphics Shared system memory 11th Generation Intel Core i3
Intel Iris Xe Graphics Shared system memory 11th Generation Intel Cor i5/i7

Camera

Table 12. Camera specifications

Description Values
Number of cameras One
Type HD RGB camera
Location Front camera
Sensor type CMOS sensor technology
Resolution:
Still image 0.92 megapixel
Video 1280 x 720 (HD) at 30 fps
Diagonal viewing angle 74.90 degrees

Communications

Ethernet
Table 13. Ethernet specifications

Description Values
Model number Realtek RTL8111
Transfer rate 10/100/1000 Mbps

Wireless module
Table 14. Wireless module specifications

Description Values
Model number Intel Wireless-AC 9462 Intel Wi-Fi 6 AX201 Qualcomm QCA61x4A
Transfer rate Up to 433 Mbps Up to 2400 Mbps Up to 867 Mbps
Frequency bands supported 2.4 GHz/5 GHz 2.4 GHz/5 GHz 2.4 GHz/5 GHz
Wireless standards
  • Wi-Fi 802.11a/b/g
  • Wi-Fi 4 (Wi-Fi 802.11n)
  • Wi-Fi 5 (Wi-Fi 802.11ac)
  • Wi-Fi 802.11a/b/g
  • Wi-Fi 4 (Wi-Fi 802.11n)
  • Wi-Fi 5 (Wi-Fi 802.11ac)
  • Wi-Fi 6 (Wi-Fi 802.11ax)
  • Wi-Fi 802.11a/b/g
  • Wi-Fi 802.11n
  • Wi-Fi 802.11ac
Encryption
  • 64-bit/128-bit WEP
  • AES-CCMP
  • TKIP
  • 64-bit/128-bit WEP
  • AES-CCMP
  • TKIP
  • 64-bit/128-bit WEP
  • AES-CCMP
  • TKIP
Bluetooth Bluetooth 5.0 Bluetooth 5.1 Bluetooth 5.0

Media-card reader

Table 15. Media-card reader specifications

Description Values
Type One microSD card reader
Cards supported Secure Digital (SD)

Power adapter

Table 16. Power adapter specifications

Description Values
Type 45 W 65 W
Diameter (connector) 4.5 mm x 2.9 mm 4.5 mm x 2.9 mm
Input voltage 100 VAC x 240 VAC 100 VAC x 240 VAC
Input frequency 50 Hz x 60 Hz 50 Hz x 60 Hz
Input current (maximum) 1.30 A 1.60 A/1.70 A
Output current (continuous) 2.31 A 3.34 A
Rated output voltage 19.50 VDC 19.50 VDC
Temperature range:
Operating 0°C to 40°C (32°F to 104°F) 0°C to 40°C (32°F to 104°F)
Storage -40°C to 70°C (-40°F to 158°F) -40°C to 70°C (-40°F to 158°F)

Battery

Table 17. Battery specifications

Description Values
Type 40 WHr, 3-cell Smart Lithium-ion 53 WHr, 4-cell Smart Lithium-ion
Voltage 11.25 VDC 15.00 VDC
Weight (maximum) 0.18 kg (0.40 lb) 0.24 kg (0.53 lb)
Dimensions:
Height 5.75 mm (0.23 in.) 5.75 mm (0.23 in.)
Width 184.10 mm (7.25 in.) 239.10 mm (9.41 in.)
Depth 90.73 mm (3.57 in.) 90.73 mm (3.57 in.)
Temperature range:
Operating 0°C to 35°C (32°F to 95°F) 0°C to 35°C (32°F to 95°F)
Storage -40°C to 65°C (-40°F to 149°F) -40°C to 65°C (-40°F to 149°F)
Operating time Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions.
Charging time (approximate) 4 hours (when the computer is off)
informationNOTE: Control the charging time, duration, start and end time, and so on, using the Dell Power Manager application. For more information on the Dell Power Manager, see, Me and My Dell on www.dell.com/
4 hours (when the computer is off)
informationNOTE: Control the charging time, duration, start and end time, and so on, using the Dell Power Manager application. For more information on the Dell Power Manager, see, Me and My Dell on www.dell.com/
Coin-cell battery 2032 2032
Operating time Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions.

Dimensions and weight

Table 18. Dimensions and weight

Description Values
Height:
Front 14.15 mm (0.56 in.)
Rear 17.90 mm (0.70 in.)
Width 356.10 mm (14.02 in.)
Depth 234.50 mm (9.23 in.)
Weight 1.70 kg (3.75 lb)
informationNOTE: The weight of your computer depends on the configuration ordered and the manufacturing variability.

Display

Table 19. Display specifications

Description Values
Type Full High Definition (FHD) Full High Definition (FHD)
Panel technology Wide Viewing Angle (WVA) Wide Viewing Angle (WVA)
Luminance (typical) 300 Nits 220 Nits
Dimensions (Active area):
Height 193.60 mm (7.62 in.) 193.60 mm (7.62 in.)
Width 344.20 mm (13.55 in.) 344.20 mm (13.55 in.)
Diagonal 396.24 mm (15.60 in.) 396.24 mm (15.60 in.)
Native resolution 1920 x 1080 1920 x 1080
Megapixels 2 2
Color gamut 72% NTSC typical 45% NTSC typical
Pixels per inch (PPI) 142 142
Contrast ratio (min) 600:1 400:1
Response time (max) 35 ms 35 ms
Refresh rate 60 Hz 60 Hz
Horizontal view angle 85 +/- degrees (typical) 85 +/- degrees (typical)
Vertical view angle 85 +/- degrees (typical) 85 +/- degrees (typical)
Pixel pitch 0.18 mm 0.18 mm
Power consumption (maximum) 6.20 W 4.20 W
Anti-glare vs glossy finish Anti-glare Anti-glare
Touch options No No

Keyboard

Table 20. Keyboard specifications

Description Values
Type Standard and backlit keyboard
Layout QWERTY
Number of keys
  • United States and Canada: 101 keys
  • United Kingdom: 102 keys
  • Japan: 105 keys
Size X=18.70 mm key pitch
Y=18.05 mm key pitch

Touchpad

The following table lists the touchpad specifications of your Vostro 5502.

Table 21. Touchpad specifications

Description Values
Touchpad resolution:
Horizontal 3512
Vertical 2442
Touchpad dimensions:
Horizontal 115 mm (4.53 in.)
Vertical 80 mm (3.15 in.)
Touchpad gestures For more information about touchpad gestures available on Windows, see the Microsoft knowledge base article 4027871 at support.microsoft.com.

Fingerprint reader (optional)

Table 22. Fingerprint reader specifications

Description Values
Sensor technology Capacitive
Sensor resolution 500 PPI
Sensor area 4.06 mm x 3.25 mm
Sensor pixel size 80 x 64 Pixels

Security

Table 23. Security specifications

Features Specifications
Trusted Platform Module (TPM) 2.0 Integrated on system board
Fingerprint reader Optional
Wedge-shaped lock slot Standard

Security Software

Table 24. Security Software specifications

Specifications
McAfee Small Business Security 30-day Trial
McAfee Small Business Security 12-month subscription, Digitally Delivered
McAfee Small Business Security 24-month subscription, Digitally Delivered
McAfee Small Business Security 36-month subscription, Digitally Delivered

Computer environment

Airborne contaminant level: G1 as defined by ISA-S71.04-1985

Table 25. Computer environment

Description Operating Storage
Temperature range 0°C to 35°C (32°F to 95°F) -40°C to 65°C (-40°F to 149°F)
Relative humidity (maximum) 10% to 90% (non-condensing) 0% to 95% (non-condensing)
Vibration (maximum)* 0.66 GRMS 1.30 GRMS
Shock (maximum) 110 G† 160 G†
Altitude (maximum) -15.2 m to 3048 m (4.64 ft to 5518.4 ft) -15.2 m to 10668 m (4.64 ft to 19234.4 ft)

* Measured using a random vibration spectrum that simulates user environment.
† Measured using a 2 ms half-sine pulse when the hard drive is in use.

Getting help and contacting Dell

Self-help resources
You can get information and help on Dell products and services using these self-help resources:

Table 26. Self-help resources

Self-help resources Resource location
Information about Dell products and services www.dell.com
My Dell app
Tips
Contact Support In Windows search, type Contact Support, and press Enter.
Online help for operating system www.dell.com/support/windows
Access top solutions, diagnostics, drivers and downloads, and learn more about your computer through videos, manuals and documents. Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell.com/support.
For more information on how to find the Service Tag for your computer, see Locate the Service Tag on your computer.
Dell knowledge base articles for a variety of computer concerns
  1. Go towww.dell.com/support.
  2. On the menu bar at the top of the Support page, selectSupport > Knowledge Base.
  3. In the Search field on the Knowledge Base page, type the keyword, topic, or model number, and then click or tap the search icon to view the related articles.

Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
informationNOTE: Availability varies by country/region and product, and some services may not be available in your country/region.
informationNOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.

Notes, cautions, and warnings

informationNOTE: A NOTE indicates important information that helps you make better use of your product.

A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

A WARNING indicates a potential for property damage, personal injury, or death.

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Dell Vostro 5502 (P102F) Manual

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