Cybersecurity Recommendations Mandatory actions to be taken towards cybersecurity 1. Change Passwords and Use Strong Passwords: The number one reason systems get “hacked” is due to having weak or default passwords. It is recommended to change default passwords immediately and choose a strong password whenever possible.
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● Only forward the HTTP and TCP ports that you need to use. Do not forward a huge range of numbers to the device. Do not DMZ the device's IP address. ● You do not need to forward any ports for individual cameras if they are all connected to a recorder on site;...
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Ideally, you want to prevent any unauthorized physical access to your system. The best way to achieve this is to install the recorder in a lockbox, locking server rack, or in a room that is behind a lock and key. 15.
Foreword General This document mainly introduces function, structure, networking, installation process, debugging, UI operation and technical parameter of digital VTH products matched with version 4.2 UI interface. Models Type Model Series Specific Model VTH5221DW, VTH5221D, VTH5221DW-C, VTH5221D-C, VTH5221 series VTH5221E-H, VTH5221EW-H VTH5241 series VTH5241DW Type A...
Provides additional information as the emphasis and supplement to the text. Revision History Version Revision Content Release Date V1.0.0 First release 2017.1.15 Add VTH5221E-H/VTH5221EW-H panel introduction V1.1.0 2018.5.15 and installation drawing. Privacy Protection Notice As the device user or data controller, you might collect personal data of others, such as face, fingerprints, car plate number, Email address, phone number, GPS and so on.
Important Safeguards and Warnings The following description is the correct application method of the device. Please read the manual carefully before use, in order to prevent danger and property loss. Strictly conform to the manual during application and keep it properly after reading. Operating Requirement Please don’t place and install the device in an area exposed to direct sunlight or near heat ...
Product Overview Product Profile VTH series product is a digital video intercom home station for numerous homes, integrating monitoring, intercom and unlocking. With embedded technology, all IP network, SNMP (Simple Network Management Protocol) technology and network encryption technology, achieve more stable system operation, richer functional extension, more convenient system management and safer data transmission.
Arm and Disarm Provide 6-channel area setting, arm and disarm them. Playback Play back videos and pictures in SD card of this device. Alarm After 6-channel area triggers an alarm, pop up an alarm prompt interface, provide linkage alarm output and report to Call Center. Record Inquiry Inquire call records and alarm records.
Product Structure Front Panel 2.1.1 VTH5221 Series /VTH5241 Series VTH5221D is a 7″ digital indoor monitor. Their front panels have the same size, as shown in Figure 2-1. Please refer to Table 2-1 for details. Figure 2-1 Name Description Camera occlusion Slide it to occlude or open the camera.
Name Description VTO, so corresponding VTO will be unlocked. In standby mode, press this key to monitor the main VTO. Monitor During monitoring, press this key to exit monitoring. Menu Press this key to return to main menu. In case of incoming call, press this key to answer the call. During talk, press this key to hang up.
Table 2-2 Figure 2-3 Name Description RJ11 port Port of connecting cable between handset and VTH. Reboot button Long press the button to reboot VTH. TF card slot TF card slot, max. 64GB. RJ45 port RJ45 network cable port. RJ11 port Port of connecting cable between handset and VTH.
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Icon Name Description Press this key to call the Call Center in case of emergency. Menu Press this key to return to main menu. In case of incoming call, press this key to answer the call. During talk, press this key to hang up. Call During monitoring, press this key to speak to apartment VTO, villa VTO and fence station.
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Table 2-4 Figure 2-5 VTH15 Series Type B Icon Name Description Press this key to call the Call Center in case of emergency. Menu Press this key to return to main menu. In case of incoming call, press this key to answer the call.
Table 2-5 2.1.4 VTH15 Series Type CH /VTH5222CH Figure 2-6 Icon Name Description Press this key to call the Call Center in case of emergency. Menu Press this key to return to main menu. In case of incoming call, press this key to answer the call.
Table 2-6 2.1.5 VTH1660CH Figure 2-7 Name Description If this indicator turns on in green, it represents Power indicator normal power supply. Microphone Audio input. Product Structure 9...
Table 2-7 2.1.6 VTH2221A Figure 2-8 Icon Name Description Press this key to call the Call Center in case of emergency. Menu Press this key to return to main menu. In case of incoming call, press this key to answer the call.
Table 2-8 Rear Panel Port 2.2.1 VTH5221 Series /VTH5241 Series Port positions are slightly different on the rear panel of VTH5221 series and VTH5241 series, but the same port owns the same function. Taking VTH5221 as an example, specific functions of ports are introduced, as shown in Figure 2-9.
Figure 2-10 2.2.3 VTH15 Series Type A/Type B/Type CH In VTH15 series, different types of digital VTH have different port positions, but the same port provides the same function. Taking VTH1550CH as an example, specific functions of ports are introduced, as shown in Figure 2-12. Figure 2-11 In VTH15 type A/type B series, different types of digital VTH have different port positions, but the same port provides the same function.
Digital System Digital system network consist of two types: VTH adopts PoE power supply from floor switch, as shown in Figure 3-2. Figure 3-2 VTH adopts independent power supply from power supply device, as shown in Figure 3-3. Network Diagram 16...
Device Installation Installation Flow Chart VTH installation flow chart is shown in Figure 4-1 Please install VTH in the following steps. Figure 4-1 For cable connection, please refer to “2.2 Rear Panel Port”. For device installation, please refer to “4.4 Device Installation”. ...
Sequence Item Content Appearance Inspect whether there are obvious damages. Overall Inspect whether there accidental Package package impacts. Fittings Inspect whether fittings are complete. Inspect whether it is consistent with order Device model contract. Inspect whether it is torn or damaged. Model and label Label...
Figure 4-2 4.4.2 Installation with 86 Box Install the device with 86 box, which is suitable for all types of devices. Take “VTH1560B/BW ” for example. Embed 86 box into a wall at a proper height. Fix installation bracket onto 86 box with screws. Put the device into installation bracket from top down.
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With two M3×6 cross recessed countersunk head screws, tighten the metal bracket onto the top two nuts of desktop bracket. Please connect wire by reference to Figure 2-10. After wiring, guide the wire through wire outlet in the rear or at the bottom of desktop bracket.
Device Debugging Carry out debugging to ensure that the device can realize basic network access, call and monitoring functions after installation. Before debugging, please check whether the following work has been completed. Check whether there is short circuit or open circuit. Power on the device only after the ...
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Figure 5-1 Enter “Password” and “Confirm Password”, and click “Next”. The system displays "step two", as shown in Figure 5-2. This password is used to login WEB interface. It shall be at least 8 characters, and shall include at least two types of number, letter and symbol. Figure 5-2 Select “Email”...
Figure 5-3 Click “OK”. The system displays WEB login interface, as shown in Figure 5-4. Figure 5-4 Enter user name and password, and click “Login”. Log in the WEB interface of the device. Default user name is admin. Password is the one set during initialization. ...
Figure 5-5 Enter the planned “IP Address”, “Subnet Mask” and “Default Gateway”, and click “OK”. After modification is completed, VTO reboots automatically, while the following two cases occur at WEB interface. If PC is in the planned network segment, WEB interface jumps to new IP login ...
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Figure 5-7 Select server type. When this VTO or another VTO works as SIP server, select “Server Type” to be “VTO”. It applies to a scenario where there is only one unit. When the platform (such as Express/DSS) works as SIP server, select “Server ...
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Set parameters by reference to Table 5-1 and click “OK”. The VTO reboots automatically, and WEB interface jumps to login interface. Parameter Description IP Address IP address of VTO, which works as SIP server. Port It is 5060 by default. Username Use default value.
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Figure 5-9 Click “Add”. The system displays “Add” interface, as shown in Figure 5-10. Figure 5-10 Set VTO parameters by reference to Table 5-3. Parameter Description Rec No. VTO number. Register Password Signaling interactive use in SIP system. Adopt default value. IP Address IP address of VTO.
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Select “Household Setting > Room No. Management”. The system displays “Room No. Management” interface, as shown in Figure 5-11. Figure 5-11 Click “Add”. The system displays “Add” interface, as shown in Figure 5-12. Figure 5-12 Set VTH parameters by reference to Table 5-4. Parameter Description First Name...
Parameter Description Register Type Table 5-4 Click “OK” to complete adding. Repeat these steps to add other indoor stations in the group. 5.1.2 VTH Settings 5.1.2.1 Initialization Set the password and bind your Email. Password: it is used to enter project setting interface. ...
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Figure 5-14 5.1.2.2 Set Device Network According to available network connection modes, configure VTH network information. IP addresses of VTH and VTO shall be in the same network segment. Otherwise, VTH will fail to obtain VTO info after configuration. Press [Setting] for more than 6 seconds. The system pops up “Password”...
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Figure 5-15 Figure 5-16 Set according to actual network access mode. Enter “Local IP”, “Subnet Mask” and “Gateway”, press [OK]. Or press to enable DHCP function and obtain IP info automatically. If the device has WLAN function, please click “WLAN” tab to set it. ...
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Figure 5-17 Connect Wi-Fi. The system has 2 access ways as follows. At “WLAN” interface, select Wi-Fi, click “Wireless IP” tab to enter “Local IP”, ◇ “Subnet Mask” and “Gateway”, and press [OK]. At “WLAN” interface, select Wi-Fi, click “Wireless IP” tab, press ◇...
Figure 5-19 Set VTH info. Be used as a master VTH. Enter “Room No.” (such as 9901 or 101#0) and press “OK” to save. “Room no.” shall be the same with “VTH Short No.”, which is set when adding ...
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Figure 5-20 Set parameters of SIP server by reference to Parameter Description When the platform works as SIP server, server IP is IP address of the platform. Server IP When VTO works as SIP server, server IP is IP address of the VTO. When the platform works as SIP server, network port is 5080.
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Parameter Description When VTO works as SIP server, registration domain of SIP server shall be VDP. User Name User name and password to login SIP server. Login Pwd Table 5-5 Set “Enable Status” to be Enable SIP server function. Press [OK] to save config. 5.1.2.5 VTO Config Add VTO and fence station info;...
Enter “Sub VTO/Fence Station Name”, “Sub VTO/Fence Station IP address”, “User Name” and “Password”. Switch the “Enable Status” to be Press to turn page and add more sub VTO/fence stations. Debugging Verification 5.2.1 VTO Calls VTH Dial VTH room no. (such as 101) at VTO, and thus call VTH. VTH pops up monitoring image and operating keys, as shown in Figure 5-22.
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The following figure means that SD card has been inserted into VTH. If SD card is not inserted, recording and snapshot icons are gray. Figure 5-23 Figure 5-24 Device Debugging 38...
Interface Operation Main Interface There are six items at the main interface, namely, call, info, monitor, SOS, setting and arm/disarm, as shown in Figure 6-1. For description of every item, please refer to No. Name Description Room No. Number of the room where VTH is located. Call a user.
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No. Name Description Display the last unread alarm info. Arm/disarm : press this icon to enter arm mode selection. Press [Setting], input login password and enter system setting interface. Setting Press [Setting] for over 6 seconds, input the password set during initialization, and enter project setting interface.
Name Description : Wired network connection icon, meaning that the device isn’t connected with network. : Wired network connection icon, meaning that the device has connected with network in a wired way. : Wi-Fi network connection icon, meaning that the device has connected with network in a wireless way.
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The system pops up “Password” prompt box. Input login password and press [OK]. Default login password is 123456. Please refer to “6.2.6.3 Password Setting” for details. Select “Ring > VTO Ring Setup”. The system displays “VTO Ring Setup” interface, as shown in Figure 6-2. Press to page up and down.
Figure 6-3 Press text box to select rings, and press to set the volume. 6.2.1.3 Alarm Ring Set the ring when VTH gives an alarm. Press [Setting]. The system pops up “Password” prompt box. Input login password and press [OK]. Default login password is 123456.
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Figure 6-4 Press text box to select rings, and press to set the volume. 6.2.1.4 Other Set VTO ring time, VTH ring time, MIC volume, talk volume and ring mute setting. “VTO Ring Time” and “VTH Ring Time” of extension VTH are synchronized with master VTH, and cannot be set.
Figure 6-5 Press to set the time or volume. Press to enable “Ring Mute”, and the icon becomes VTO ring time: ring time when VTO calls VTH. VTH ring time: ring time when another VTH calls this VTH. 6.2.2 DND Settings Set to avoid incoming calls within a time period.
Figure 6-6 Press to enable DND function, and the icon becomes The system displays DND period, as shown in Figure 6-7. Figure 6-7 Press time text box; set start time and end time. Press [Click to select week] and select DND week. Press [OK] to save settings.
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Zones can be set under disarm mode. 6.2.3.1 Wire Zone Set zone type, NO/NC, alarm status and delay. It supports to set 8 zones at most. Press [Setting]. The system pops up “Password” prompt box. Input login password and press [OK]. Default login password is 123456.
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Parameter Description It includes instant alarm, delay alarm, bypass and remove. Instant alarm: in case of alarm after arm, produce alarm sound at once and enters alarm status. Delay alarm: in case of alarm after arm, enter alarm status after some time. Within the time period, you can disarm and cancel the alarm.
Figure 6-9 Press [Add]. Press wireless code button of wireless device. Please refer to wireless device user’s manual for details. After successful coding, display area info. Press corresponding positions to set alarm status, enter delay and exit delay. Please refer to Table 6-2 for details. Press [Edit] to select a zone and press [Delete] to delete the selected area.
Figure 6-10 Press to enable alarm output function, and the icon becomes 6.2.4 Mode Setting Set area on/off status under different modes. Area mode can be set only in disarm status. Press [Setting]. The system pops up “Password” prompt box. Input login password and press [OK].
Figure 6-11 Select arm mode in every tab. Press in every area to add it into arm mode. Multiple areas can be added into one arm mode simultaneously, whereas one area can be added into different modes. 6.2.5 Forward Setting Forward incoming calls.
Figure 6-12 Input VTH no. in the corresponding forward mode, press to enable the forward function. Please refer to Table 6-3 for details. Parameter Description Always All incoming calls will be forwarded to preset number immediately. When the user is busy, incoming call from the third party will be forwarded to preset number.
6.2.6.1 Time Setting Set VTH system time, time zone and DST. Parameters at this interface are set on master VTH only, and extension VTH synchronizes with master VTH. Press [Setting]. The system pops up “Password” prompt box. Input login password and press [OK]. Default login password is 123456.
Press time zone text box, and select local time zone, as shown in Figure 6-14. Figure 6-14 DST setting Press of system time and the icon becomes , so as to enable manual setting function. Press to enable DST. Press DST text box, and select DST start time and end time.
Figure 6-15 Set parameters. ; set “Brightness” and “Screensaver Time”. Press Press [Clean] and the screen will be locked for 10 seconds. During the period, clean the screen. It restores after 10 seconds. 6.2.6.3 Password Setting Set login password, arm/disarm password, unlock password and anti-hijacking password of VTH setting interface.
Figure 6-16 Enter “New Password” and “Confirm Password”. Press [OK] to complete password modification. 6.2.6.4 Other Settings Set monitor time, record time, VTO message time, VTO talk time, resident-to-resident call enable, resident-to-resident call time, auto capture and touch ring. Extension VTH can set “Auto Capture” and “Touch Ring”, but other parameters synchronize with master VTH and cannot be set.
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Figure 6-17 Set parameters. Please refer to Table 6-4 for details. Operatio Parameter Description Maximum time to monitor VTO, IPC, fence station, HCVR, Monitor Time Press NVR and DVR. Maximum recording time of videos during call, talk, Record Time monitoring and speaking. The system stops recording at the end of recording time.
Operatio Parameter Description When VTO message time is not 0: If VTH with SD card doesn’t answer when VTO calls, enter message status according to prompt, and save the message in SD card of VTH. time. If VTH doesn’t have SD card, but VTO has enabled “Leave Message Upload”...
If SD card isn’t inserted into the device, SD format function is invalid. Press [Setting]. The system pops up “Password” prompt box. Input login password and press [OK]. Default login password is 123456. Please refer to “6.2.6.3 Password Setting” for details.
Press [Forget Password]. The system displays “QR Code” interface, as shown in Figure 6-19. Figure 6-19 Scan the QR code with any code-scanning APP, bind your email box, send it by email to support_cpwd@htmicrochip.com, and thus obtain security code. Press [Next]. Enter “Password”, “Confirm Password”...
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Only devices with the wireless function can access to wireless network. Figure 6-20 Figure 6-21 Set according to actual network access mode. Enter “Local IP”, “Subnet Mask” and “Gateway” manually, press [OK]. Or press to enable DHCP function and obtain IP info automatically. If the device has wireless function, please click “LAN”...
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The system displays available Wi-Fi list, as shown in Figure 6-22. Figure 6-22 Connect Wi-Fi. The system has 2 access ways as follows. At “WLAN” interface, select Wi-Fi, click “Wireless IP” tab to enter “Local IP”, ◇ “Subnet Mask” and “Gateway”, and press [OK]. At “WLAN”...
Figure 6-23 6.3.3 VTH Config Configure VTH info. VTH “Room No.” shall be the same with “VTH Short No.”, which is set at VTO WEB interface or Express/DSS platform server. Press [Setting] for over 6 seconds. The system pops up “Password” prompt box. Enter the password set during initialization, and press [OK].
“User Name” and “Password” are the user name and password of master VTH. Default user name is admin, and the password is the one set during initialization. (Optional) press to enable SSH. After SSH is enabled, the debugging terminal connects VTH through SSH protocol, so as to operate and debug it.
Press to add more sub VTOs/ fence stations. 6.3.5 Default All parameters of the device, except IP address, can be restored to initial default values. Press [Setting] for over 6 seconds. The system pops up “Password” prompt box. Enter the password set during initialization, and press [OK]. Press [Default].
Call Manage contact, call users and view the latest call log. 6.4.1 Contact Add and edit VTH and extension number. Select “Call > Contact”, and the system displays “Contact” interface, as shown in Figure 6-27. Figure 6-27 6.4.1.1 Add User Press [Add].
Figure 6-28 Enter “Last Name”, “First Name” and “Room No.” of contact person. Press [OK] to complete adding. 6.4.1.2 Edit Contact Info Select the contact person, press to edit the info. 6.4.1.3 Delete Contact Person Press [Edit], select the contact person and press [Delete] to delete the contact person. Multiple contact persons can be selected once.
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Figure 6-29 Enter the user’s room no. (VTH room no.). If VTO works as SIP server, dial room no. directly. If the platform works as SIP server: Call a user in the same unit and the same building, dial room number directly. ...
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Figure 6-30 Figure 6-31 6.4.2.2 Call User in Contact Please add contact persons to the contact, by reference to “6.4.1.1 Add User”. Select “Call > Contact”. Select the one you want to call. Press to start. Interface Operation 69...
6.4.3 Call from User When another VTH calls this VTH, the call interface will be displayed, as shown in Figure 6-32. Figure 6-32 Press to talk with each other, as shown in Figure 6-33. For key description, please refer to Table 6-5. Press to hang up.
Figure 6-33 6.4.4 Call from VTO Dial VTH room no. (such as 9901) at VTO, to call VTH. VTH pops up a waiting picture, as shown in Figure 6-34. At VTH interface, press [Answer]. Answer the call and talk with each other. For key description, please refer to Table 6-5. Figure 6-34 Description Press this key to unlock the VTO remotely.
Description This key is gray if SD card is not installed. Press this key to reduce volume. Press this key to increase volume. Press this key to answer and talk. Press this key to refuse. Table 6-5 6.4.5 Recent Call View and manage the missed call, accepted call and called log of this VTH.
6.4.5.3 Clear Press [Clear] to clear all recent calls in this tab. Monitor VTH is able to monitor VTO, fence station or IPC. 6.5.1 Monitoring of VTO Please confirm user name and password in VTH, which are set when adding VTO. They shall be consistent with WEB login user name and password of VTO.
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The device enters monitoring, as shown in Figure 6-37. For relevant monitoring operations, please refer to Icon Description Press this key to unlock VTO remotely. The system provides 2-channel unlock function. If the icon is gray, it means that unlock function of this channel is not available. Press this key to snapshot.
Icon Description Press this key to unlock VTO remotely. The system provides 2-channel unlock function. If the icon is gray, it means that unlock function of this channel is not available. Press this key to snapshot. This key is gray if SD card is not installed. Press this key to record.
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Figure 6-38 Press [Add]. The system displays “Add IPC” interface, as shown in Figure 6-39. Figure 6-39 Please refer to Table 6-7 to configure camera parameters. Parameter Description Press this key to select IPC, NVR, DVR and HCVR. Select IPC, meaning that VTH obtains video stream from the connected IPC directly.
Parameter Description IPC32 Name Input IPC/NVR/DVR/HCVR name. Input IP address of the connected IPC/NVR/DVR/HCVR. User Name Input user name password login interface IPC/NVR/DVR/HCVR. Password Port Default port is 554. Select stream type according to needs, including main stream and extra stream.
Select IPC to be monitored, and press The system displays monitoring interface, as shown in Figure 6-40. Figure 6-40 Please monitor the VTO by reference to Table 6-6. 6.5.3 Favorite Display VTO, fence stations or IPC that have been added to favorites. To view favorite list, please ensure that VTO, fence station or IPC have been added to favorites.
Figure 6-41 Select the device to be monitored, and press The system displays monitoring interface. In case of multiple devices in “Favorite” tab, press to switch and monitor them. Please ensure that management center has been connected. Otherwise, it will fail to call. In emergency, press button on the front panel, or press [SOS] at the main interface to call management center.
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When an alarm is triggered, there will be 15s alarm sound. Pop up alarm prompt interface, as shown in Figure 6-42, and upload the alarm info to alarm record interface and management platform. Figure 6-42 Alternatively, select “Info > Security Alarm”, and the system displays “Security Alarm” interface, as shown in Figure 6-43.
Figure 6-43 6.7.2 Guest Message When a SD card is inserted into the device, this function is valid. All messages are stored in SD card. If SD card is not inserted, but VTO WEB has set FTP and selected “Video-audio Message ...
Figure 6-45 6.7.4 Video Pictures When a SD card is inserted into the device, this function is valid. All videos and pictures are stored in SD card. Select “Info > Video Pictures”, and the system displays “Video Pictures” interface, as shown in Figure 6-46.
Figure 6-46 Unlock Function When the VTH is being called, during monitoring, talking and speaking, press unlock button, and the VTO will be unlocked remotely. Arm and Disarm Function 6.9.1 Arm In case of triggering alarm after arm, produce linkage alarm and upload alarm info. Please ensure that the area has been added into arm mode.
Figure 6-47 Select arm mode. The system displays password input interface. Enter arm and disarm password; press [OK]. The device beeps continuously, which represents successful arm. The key displays corresponding arm mode. Default password of arm and disarm is 123456. Please refer to “6.2.6.3 Password ...
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