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Yamaha V-star XVS1100N 2000 Owner's Manual page 113

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WARRANTY QUESTIONS AND ANSWERS
What costs are my responsibility during the warranty period?
. The customer's responsibility includes all costs of normal maintenance services, non-
warranty repairs, accident and collision damages, and oil, oil filters, air filters, spark
plugs, and brake shoes.
What are some examples of "abnormal" strain, negiect, or abuse?
. These terms are general and overlap each other in areas. Specific examples include:
Running the machine out of oil, sustained high-rpm, full-throttle, operating the
machine with a broken or damaged part which causes another part to fail, damage
or failure due to improper or careless transportation and or tie down. If you have any
specific questions on operation or maintenance, please contact your dealer for advice.
Does the warranty cover incidental costs such as towing or transportation due to
a failure?
No. The warranty is limited to repair of the machine itseif.
May I perform any or all of the recommended maintenance shown in the Owner's
Manual instead of having the dealer do them?
Yes, if you are a qualified mechanic and follow the procedures specified in the Owner's
and Service Manual. We do recommend, however, that items requiring special toois
or equipment be done by Yamaha Motorcycle dealer.
Will the warranty be void or cancelled if I do not operate or maintain my new motor-
cycle exactly as specified in the Owner's Manual?
No. The warranty on a new motorcycle cannot be "voided" or "cancelled." However,
if a particular failure is caused by operation or maintenance other than as shown
in the Owner's Manual, that failure may not be covered under warranty.
What responsibility does my dealer have under this warranty?
Each Yamaha Motorcycle dealer is expected to:
1. Completely set up every new machine before sale.
2.
Explain the operation, maintenance, and warranty requirements to your satis-
faction at the time of sale, and upon your request at any later date.
3.
Each Yamaha Motorcycle dealer is held responsible for his setup, service and
warranty repair work.
Is the warranty transferable to second owners?
Yes. The remainder of the existing warranty can be transferred upon request. The
unit has to be inspected and re-registered by an authorized Yamaha Motorcycie dealer
for the policy to remain effective.
9-8
CONSUMER INFORMATION
CUSTOMER SERVICE
If your machine
requires warranty service, you must take it to any authorized
Yamaha
Motorcycle
dealer within the continental
United
States.
Be sure to
bring your warranty registration card or other valid proof of the original date
of purchase.
If a question or problem
arises regarding warranty, first con-
tact the owner
of the dealership. Since all warranty
matters are handled at
the dealer level, this person
is in the best position to help you. If you are
still not satisfied and require additional assistance, please write:
YAMAHA MOTOR CORPORATION U.S.A.
CUSTOMER RELATIONS DEPARTMENT
P.O. Box 6555
Cypress, California 90630
When contacting Yamaha Motor Corporation, U.S.A. don't forget to include
any important
information
such
as names,
addresses,
model, V.I.N. (frame
number), dates, and receipts.
CHANGE OF ADDRESS
The
federal
government
requires
each
manufacturer
of a motor
vehicle to
maintain a complete, up-to-date list of all first purchasers against the
possibility of a safety-related
defect and
recall. This list is compiled from
the purchase registrations sent to Yamaha
Motor Corporation,
U.S.A. by the
selling dealer at the time of your purchase.
If you should
move
after you have purchased your new
motorcycle,
please
advise us of your new address by sending a postcard listing your motorcycle
model
name, V.I.N. (frame number), dealer number (or dealer's name) as it
is shown on your warranty card, your name and new mailing address. Mail to:
YAMAHA
MOTOR
CORPORATION,
U.S.A.
P.O. Box 6555
Cypress, California 90630
Attention: Warranty Department
This will ensure
that Yamaha
Motor Corporation,
U.S.A.
has an up-to-date
registration record in accordance with federal law.

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