SolaX Power X3-Hybrid-5.0-D User Manual page 66

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Troubleshooting
Number
Mgr InterCom Fault
IE 25
InterComFault
• Shut down photovoltaic, battery and grid, reconnect.
• Or ask for help from the installer if it can not return to normal.
Inverter EEPROM Fault.
IE 26
Shut down photovoltaic, battery and grid, reconnect.
INV EEPROM
Or ask for help from the installer if it can not return to normal.
Fault of Residual Current Device
Check the impedance of DC input and AC output.
IE 27
RCD Fault
Disconnect PV + PV - and batteries, reconnect.
Or ask for help from the installer if itcan not return to normal.
Electrical relay failure
Grid Relay Fault
IE 28
Disconnect PV+ PV- grid and batteries and reconnect.
Or ask for help from the installer if itcan not return to normal.
EPS(Off-grid)relay failure
IE 29
EPS(Off-grid) Relay Fault
Disconnect PV+ ,PV-, grid and batteries and reconnect.
Or ask for help from the installer if itcan not return to normal.
PVdirectionfault
Check if the PV input lines are connected in the opposite direction.
IE 30
PV ConnDirFault
Or ask for help from the installer if itcannotreturntonormal.
Charge relay fault
IE 31
Battery Relay
• Press the ESC" key to restart the inverter.
Or ask for help from the installer if itcannotreturntonormal.
EPS(Off-grid) earth relay fault
IE 32
Earth Raley
• Press the ESC" key to restart the inverter.
Or ask for help from the installer if itcannotreturntonormal.
Parallel Fault
• Check the communication and earth cable connection and matching
IE 33
ParallelFault
resistor settings.
Or ask for help from the installer if itcannotreturntonormal.
HardLimitFault
• Check the power value set in the HardLimit setting, increase the value larger
IE 36
HardLimitFault
if the value.
Or ask for help from the installer if itcannotreturntonormal.
CT Meter ConFault
• Check whether the cable connection of the CT or meter is proper or not.
IE 37
CtMeterConFault
Or ask for help from the installer if itcannotreturntonormal.
Power type fault
PowerTypeFault
IE 101
• Upgrade the software and press the ESC" key to restart the inverter
Or ask for help from the installer if itcannotreturntonormal.
EPS(Off-grid) port over current fault
• Check that the EPS(Off-grid) load does not exceed the system requirements,
IE 102
Port OC Warning
and press the ESC" key to restart the inverter. .
Or ask for help from the installer if 
Manager EEEPROM Fault.
. • Shut down photovoltaic ,battery and grid ,reconnect.
IE 103
Mgr EEPROM Fault
Or seek help from the installer if it can not return to normal.
126
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it can not return to normal
Number
NTC invalid
Make sure the NTC is properly connected and the NTC is in good
condition.
IE 105
NTC Sample Invalid
Please confirm that the installation environment is normal
Or ask for help from the installer, if itcannotreturnto normal.
Batterytemplow
Check the battery installation environment to ensure good heat
IE 106
Bat Temp Low
dissipation.
Or ask for help from the installer, if itcannotreturnto normal.
Batterytemphigh
Check the battery installation environment to ensure good heat
Bat Temp High
IE 107
dissipation.
Or ask for help from the installer, if itcannotreturnto normal.
Meter Fault
IE 109
Please check that the instrument is working properly
Meter Fault
Or seek help from the installer if it can not return to normal.
Bypass relay fault
• Press the ESC" key to restart the inverter.
IE 110
BypassRaleyFlt
Or ask for help from the installer if itcannotreturntonormal.
ARMParaComFIt
Please check that the communication cables of inverters are well
IE 111
ARMParaComFIt
connected and the baud rate of COMM setting of inverters are the same.
Or seek help from the installer if it can not return to normal.
FAN1 Fault
IE 112
FAN1 Fault
• Please change the fan.
Or seek help from the installer if it can not return to normal.
FAN2 Fault
• Please change the fan.
IE113
FAN2 Fault
• Or seek help from the installer if it can not return to normal.
Battery Error - External Communication Fault
BE 01
BMS_Exter_Err
Please contact the battery supplier.
Battery Error - Internal Communication Fault
BE 02
BMS_InterErr
Please contact the battery supplier.
Over voltage in battery system
BMS_OverVolt
BE 03
Please contact the battery supplier.
Low voltage in battery system
BMS_LowerVolt
BE 04
Please contact the battery supplier.
Battery fault - over charge fault
BE 05
BMS_ChargeOCP
• Please contact the battery supplier.
Battery fault-discharge over current fault
DischargeOCP
BE 06
• Please contact the battery supplier.
Over temperature in battery system
BMS_TemHigh
BE 07
Please contact the battery supplier.
Battery temperature sensor malfunction
BMS_TempLow
BE 08
Please contact the battery supplier.
Troubleshooting
127

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