Other Issue; Q: Why Does The Printer Show A Red Light - MUNBYN ITPP942 Faq

(1)Please turn ITPP941 off and allow it to cool down.
(2)Please use the alcohol pads to wipe the printer head clean. Any 70% Isopropyl Alcohol pad would
work. These are commonly available in pharmacies and grocery stores as well as on Amazon. Image
below shows the highlighted areas that could cause this fade / dead zone.
(3)Allow 2-3 minutes for components to dry, then turn ITPP941 back on.
Please try to use high-quality thermal label paper (such as munbyn label paper) to avoid the poor
quality label paper coating peeling off and remaining on the print head, resulting in unclear printing.

Other Issue

7. Q: Why does the printer show a red light?

A:
Red light is an indication that ITPP941 has a problem with your label.
Most likely, ITPP941 needs to re-learn your label.
① Load no less than 4 consecutive sheets of paper into the printer.
② After the paper is stable, press and hold FEED (red/green light), and when you hear a beep, release
the FEED.
③ The printer will learn the size of the paper at this time, and the top of the printer will light up in
green when it stops. After the process is complete, the printer returns to normal.
If automatic label identification does not work or red light remain, please turn off ITPP941 by using
the power switch on the back and turn the unit back on.
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