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Self-help resources
Resources
Product documentation:
• Documentation in the box
• This Guide
• Regulatory Notice
Lenovo Support Web site with the latest support
information of the following:
• Drivers and software
• Diagnostic solutions
• Guides and manuals
• Frequently asked questions
• Product and service warranty
• Product and parts details
• Recovery
Accessibility information
Microsoft Teams display
ThinkSmart Manager Services*
* for selected models
Call Lenovo
If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support
Center.
Before you contact Lenovo
Prepare the following before you contact Lenovo:
1. Record the problem symptoms and details:
• What is the problem? Is it continuous or intermittent?
• Any error message or error code?
• What operating system are you using? Which version?
• Which software applications were running at the time of the problem?
• Can the problem be reproduced? If so, how?
2. Record the system information:
• Product name
• Machine type and serial number (on the bottom of the product)
Lenovo Customer Support Center
During the warranty period, you can call Lenovo Customer Support Center for help.
50
ThinkSmart View Plus Deployment Guide
How to access?
Go to
https://smartsupport.lenovo.com/
on-screen instructions to filter out the documentation you
want.
https://smartsupport.lenovo.com/
https://www.lenovo.com/accessibility
https://support.lenovo.com/solutions/ht514685
https://support.lenovo.com/solutions/tsm
. Then, follow the
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