Chapter 6. Help And Support; Self-Help Resources; Call Lenovo; Before You Contact Lenovo - Lenovo Google Meet Series Hardware Maintenance Manual

Chapter 6. Help and support

Self-help resources

Use the following self-help resources to learn more about the product and troubleshoot problems.
Resources
Product documentation:
• Setup Guide
• Quick Start Guide
• Safety and Warranty Guide
• This Hardware Maintenance Manual
Lenovo Support Web site with the latest support
information of the following:
• Diagnostic solutions
• Product and service warranty
• Product and parts details
• Knowledge base and frequently asked questions
Google Support Web site with the latest support
information of the following:
• Meet Software
• Troubleshooting
• Enroll
• Wipe & Reset

Call Lenovo

If still need help about any hardware related issues, you can contact Lenovo Customer Support Center.

Before you contact Lenovo

Prepare the following before you contact Lenovo:
1. Record the problem symptoms and details:
• What is the problem? Is it continuous or intermittent?
• Any error message or error code?
• What operating system are you using? Which version?
• Which software applications were running at the time of the problem?
• Can the problem be reproduced? If so, how?
2. Record the system information:
• Product name
• Machine type and serial number
© Copyright Lenovo 2020
How to access?
Go to https://smartsupport.lenovo.com/
on-screen instructions to filter out the documentation you
want.
https://smartsupport.lenovo.com/
https://support.google.com/meethardware#topic=4487243
. Then, follow the
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