Huawei IdeaShare Key User Manual page 12

IdeaShare Key (Type-A)
User Guide
6.
7.
8.
9.
Issue 01 (2023-03-30)
However, if the user is switched, the IdeaShare Key software cannot be
automatically upgraded after the IdeaShare Key is inserted into a macOS
computer.
How many projection connections are support at most?
An endpoint can be paired and connected to a maximum of six IdeaShare
Keys.
Which computer OSs are supported for projection?
The IdeaShare Key is applicable to the following computer operating systems:
– 32-bit or 64-bit Windows 7, 8, 8.1, 10, or 11
– macOS 10.13.6 or later
Is AirPresence Key supported for projection on an endpoint?
No. Only the compatible IdeaShare Key is supported.
What should I do if I encounter other problems?
Collect logs by referring to
support team to quickly locate and rectify the fault.
Copyright © Huawei Technologies Co., Ltd.
3 What Can I Do When a Projection Problem
2.3 Log Function and contact the technical
Occurs?
9