Dreame Dreamebot L10 Ultra - Robot Vacuum and Mop Manual

Dreame Dreamebot L10 Ultra - Robot Vacuum and Mop Manual

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Dreame Dreamebot L10 Ultra - Robot Vacuum and Mop Manual

Safety Information

To avoid electric shock, fire or injury caused by improper use of the appliance, please read the user manual carefully before using the appliance and keep it for future reference.

Usage Restrictions

  • This product should not be used by children younger than 8 years old nor persons with physical, sensory, intellectual deficiencies, or limited experience or knowledge without the supervision of a parent or guardian to ensure safe operation and to avoid any risks. Cleaning and maintenance shall not be performed by children without supervision.
  • The appliance is only to be used with the power supply unit provided with the appliance.
  • This appliance contains batteries that are only replaceable by skilled persons.
  • Clear the area to be cleaned. Children shall not play with the appliance. Ensure children and pets are kept at a safe distance from the robot while it is operating.
  • Do not install, charge or use the appliance in the bathrooms or around the pools.
  • This product is for floor cleaning in a home environment only. Do not use it outdoors, on non-floor surfaces, or in a commercial or industrial setting.
  • Ensure that the appliance operates correctly in a proper environment. Otherwise, do not use the appliance.
  • If the power cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
  • Do not use the robot in an area suspended above ground level without a protective barrier.
  • Do not place the robot upside down. Do not use the LDS cover, robot cover, or bumper as a handle for the robot.
  • Do not use the robot at an ambient temperature above 40℃ or below 0℃ or on a floor with liquids or sticky substances.
  • To prevent damage or harm from dragging, clear any loose objects from the floor, and remove cables or power cords on the cleaning path before operating the appliance.
  • Remove fragile or small items from the floor to prevent the robot from bumping into and damaging them.
  • Keep hair, fingers, and other body parts away from the suction opening of the robots.
  • Keep the cleaning tool out of reach of children.
  • Do not operate the appliance in a room where an infant or child is sleeping.
  • Do not place children, pets, or any item on top of the robot regardless of whether it is stationary or moving.
  • Keep the cleaner out of reach of children.
  • Use only the officially-approved detergent. Do not add any liquid such as alcohol or disinfectant.
  • Do not use the robot to clean any burning objects. Do not use the robot to pick up flammable or combustible liquids, corrosive gases, or undiluted acids or solvents.
  • Do not vacuum hard or sharp objects. Do not use the appliance to pick up objects such as stones, large pieces of paper or any item that may clog the appliance.
  • Plug must be removed from the socket-outlet before cleaning or maintaining the appliance.
  • Do not wipe the robot or the base station with a wet cloth or rinse them with any liquid. After cleaning washable parts, fully dry the parts before reinstalling and using them.
  • Please use this product in accordance with the instructions in the User Manual. Users are responsible for any loss or damage that arise from improper use of this product.

Batteries and Charging

  • Do not use any third-party battery or base station. The robot can only be used with the model RCS9-5 base station.
  • Do not attempt to disassemble, repair, or modify the battery or the base station on your own.
  • Do not place the base station near a heat source.
  • Do not use a wet cloth or wet hands to wipe or clean the base station's charging contacts.
  • Do not improperly dispose of old batteries. Unneeded batteries should be discarded at an appropriate recycling facility.
  • If the power cord becomes damaged or broken, stop using it immediately and contact after-sales service.
  • Make sure the robot is turned off when being transported and kept in its original packaging if possible.
  • If the robot will not be used for an extended period of time, fully charge it, then turn it off and store it in a cool, dry place. Recharge the robot at least once every 3 months to avoid over-discharging the battery.
  • The lithium-ion battery pack contains substances that are hazardous to the environment. Before disposing of the robot vacuum, please first remove the battery pack, then discard, or recycle it in accordance with local laws and regulations of the country or region it is used in.
  • When removing the batteries from the product, it is better to use up the batteries and make sure your product is disconnected from power.
    1. Uninstall the screw on the bottom, then remove the cover.
    2. Unplug the battery connector, then remove the batteries. Do not damage the battery case to avoid any risk of injuries.
    3. Return the batteries to a professional recycling organization.

Laser Safety Information

  • The laser sensor in this product meets the IEC 60825-1: 2014 Standard for Class 1 laser products. Please avoid direct eye contact with it during use.

Product Overview

Package Contents

Other Accessories

Robot

Robot Overview
Spot Cleaning Button

  • Press briefly to start spot cleaning

Power / Clean Button

  • Press and hold for 3 seconds to turn on or off
  • Press briefly to start cleaning after the robot is turned on

Dock Button

  • Press briefly to send the robot back to the base station
  • Press and hold for 3 seconds to disable Child Lock

Status Indicator

  • Solid White: Cleaning or cleaned
  • Quickly Blinking Orange: Error
  • Solid Orange: Low battery or paused

Note: Press any button to pause while the robot is cleaning or returning to charge.

Robot and Sensors

Robot and Sensors Overview

Dust Bin

Dust Bin Overview

Base Station

Base Station Overview
Status Indicator
Solid white: The base station is connected to power
Blinking Orange: The base station has an error

Before Use

  1. Remove the protective strips
  2. Install the Side Brush and the Mop Assembly
    Install the Side Brush and the Mop Assembly
    Note: Install the side brush until it clicks into place.
  3. Connect to an Electrical Outlet
    Place the base station in a location that is as open as possible with a good Wi-Fi signal. Insert the power cord into the base station and plug it into the socket.
    Connect to an Electrical Outlet
    (Firmly insert the power cord upwards until the indicator turns on.)
  4. Place the Base Station
    Remove any objects that are closer than 1.5 m from the front, 1 m from the top, and 0.5 m from either side of the base station.

    Note:
    • Make sure that no objects might block the signaling area.
    • To prevent water stains from wetting wood floors or carpets, placing the base station on tile floors or marble floors is recommended.
  5. Place the Robot
    Press and hold the button on the robot for 3 seconds to turn it on. Place the robot onto the base station with the mop assembly facing toward the washboard. Then you will hear a voice notification when the robot successfully connects to the base station and starts charging. After the robot is fully charged, the status indicators on the robot and the base station will remain lit for 10 minutes and will then dim.

    Note: It is recommended to fully charge the robot before its first use. When the robot cannot be turned on after the battery is depleted, manually connect the robot with the station to charge it.
  6. Add Water to the Clean Water Tank
    Take out the clean water tank from the base station, and fill it with clean water up to the max water line. Then install it back into the base station.

    Note:
    • Do not add hot water to the water tank, as this may cause the tank to become deformed.
    • Do not add any liquid other than the officially-approved cleaner to help prevent base station malfunction.

Connecting with Dreamehome App

This product works with the Dreamehome App, which can be used to control your device.

  1. Download the Dreamehome App
    Scan the QR code on the robot, or search " Dreamehome" in the app store to download and install the app.
  2. Add Device
    Open the Dreamehome App, tap "" in the upper right corner, and scan the QR code above again to add "DreameBot L10 Ultra". Please follow the prompts to finish the Wi-Fi connection.

    Note:
    • Only 2.4GHz Wi-Fi is supported.
    • Due to upgrades in the app software, the actual operations may be different from the statements in this manual. Please follow the instructions based on the current app version.
  3. Reset Wi-Fi
    Simultaneously press and hold the buttons and until you hear a voice prompt saying, "Waiting for the network configuration." Once the Wi-Fi indicator is blinking slowly, the Wi-Fi has been successfully reset.

    Wi-Fi Indicator
    • Blinking slowly: To be
    • Blinking quickly: Connecting connected
    • On: Connected

Note: If your robot cannot connect to the app successfully, reset the Wi-Fi and add the device again.

How to Use

Fast Mapping

After configuring the network for the first time, follow the instructions on the app to quickly create a map, and the robot will start mapping without cleaning. The mapping process will be completed when the robot returns to the station, and the map will be saved automatically.

Turn On/Off

Press and hold the button for 3 seconds to turn on the robot. The power indicator should be illuminated. Place the robot onto the base, the robot should turn on automatically and begin charging. To turn off the robot, move the robot away from the base and press and hold the button for 3 seconds.

Pause/Sleep

When the robot is running, press any button to pause it.
If the robot is paused for more than 10 minutes, it automatically enters sleep mode. The power indicator and charging indicator will turn off. Press any button on the robot or base, or use the app to wake up the robot.
Note:

  • The robot will turn off automatically if it is left in the sleep mode for more than 12 hours.
  • If the robot is paused and placed onto the base station, the current cleaning process will end.

Do Not Disturb (DND) Mode

When the robot is set to the Do Not Disturb (DND) mode, the robot will be prevented from resuming cleaning and the power indicator goes out. The DND mode is disabled by default at the factory. You can use the app to enable the DND mode or modify the DND period. The DND period is 22:00-8:00 by default.
Note:

  • The scheduled cleaning tasks will be performed on time during the DND period.
  • The robot will resume cleanup where it left off after the DND period expires.

Spot Cleaning

When the robot is on standby, press briefly the button to enable the spot cleaning mode. In this mode, the robot cleans a square-shaped area of 1.5 × 1.5 meters around it and returns to its starting point once the spot cleaning is completed.

Robot Restarting

If the robot stops responding or cannot be turned off, press and hold the button for 10 seconds to forcefully turn it off. Then, press and hold the button for 3 seconds to turn the robot on.

Sweeping & Mopping

Note: When using the mop assembly for the first time, the robot performs the sweeping and mopping task by default.

  1. Start sweeping and mopping
    Press the button on the robot, or use the app to make the robot start from the base station. Then the robot will plan the optimal cleaning route and perform the cleaning task based on the created map.

    Note:
    • The mop pads will be cleaned before the robot starts mopping. Please wait with patience.
    • Do not move the base station, the clean water tank, the used water tank, or the washboard during its working.
  2. Return to clean mop pads midway
    During mopping, the robot will automatically return to the base station to wash mop pads based on the mop pad cleaning frequency specified on the app. Then the base station will automatically refill the water tank of the robot, and the robot will resume the cleanup after water refilling.

    Note: If the robot returns to the base station to clean mop pads midway, the base station will not automatically empty the dust bin.
  3. Clean and dry mop pads after dust emptying
    After the robot finishes a cleaning task and returns to the base station to charge, the base station will automatically start emptying the dust bin, and then clean and dry the mop pads.

    Note:
    • When the robot returns midway to the base station to clean mop pads, the base station will not automatically empty the dust bin.
    • If the auto-empty function is turned off in the app, the base station will not automatically empty the dust bin.
    • The base station will empty the dust bin according to the frequency set in the app.
  4. Clean the used water tank
    After the robot has completed the task, please clean the used water tank to avoid any odor.

Sweeping

  1. To use only the sweeping function, select "Sweeping" on the app, or remove the mop assembly from the robot and the robot will automatically switch to the sweeping mode.

    Note: If the mop assembly is not removed from the robot, you can select the sweeping mode on the app, and the robot will automatically lift the mop assembly before sweeping.
  2. Make sure that the base station is connected to power and the robot is connected with the base station. Press the button on the robot, or use the app to send the robot to clean all areas from the base station.
    Note: To ensure the robot can easily return to the base station after cleaning, it is recommended to make the robot start from the base station and avoid moving the base station during cleaning.

Routine Maintenance

Parts

To keep the robot in good condition, it is recommended to refer to the following table for routine maintenance.

Part Maintenance Frequency Replacement Period
Used water tank After each use /
Clean water tank Once every 2 weeks
Main Brush Every 6 to 12 months
Dust bin filter Every 3 to 6 months
Side brush
Washboard Once every month /
Base station's signaling area
Base station's charging contacts
Base station's autoempty vent
Universal wheel
Edge sensor
Laser Distance Sensor (LDS)
Carpet Sensor
Cliff Sensors
Charging Contacts on Robot
Bumper
Robot's auto-empty vent
Robot's automatic water refilling inlet
Bottom of the robot
Dust bin Clean it as needed
Dust collection bag / 6-8 weeks
Mop pad Every 1 to 3 months

Note: The replacement frequency will depend on your usage of the robot. If an exception occurs due to special circumstances, the parts should be replaced.

Dust Collection Bag

When the dust collection bag needs to be replaced, a notification will appear in the app.

  1. Discard the dust collection bag.

    Note: Pulling upwards on the handle will seal the bag to prevent the dust and debris from accidentally falling out.
  2. Remove the dust and debris from the filter with a dry cloth.
  3. Install a new dust collection bag.
  4. Close the cover of the dust cabinet.

Used Water Tank

  1. Remove the used water tank, open its cover and pour out the dirty water.
  2. Rinse the used water tank with clean water, and use the provided cleaning brush to clean the inner wall of the used water tank.

    Note: The float ball in the used water tank is a movable part. Do not apply too much force when cleaning it to avoid damaging it.

Main Brush

  1. Press the brush guard clips inwards to remove the brush guard and lift the brush out of the robot.
  2. Pull out the brush covers as shown in the diagram. Use a proper tool to remove the hair tangled in the brush.

Side Brush

Remove and clean the side brush.

Universal Wheel


Note:

  • Use a tool such as a small screwdriver to separate the axle and tire of the universal wheel. Do not use excessive force.
  • Rinse the universal wheel under the running water and put it back after drying it completely.

Dust Bin

  1. Open the robot cover and press the bin clip to remove the dust bin.
  2. Open the bin cover and empty the bin as shown in the diagram.

Filter

  1. Remove the filter and tap its basket gently.

    Note: Do not attempt to clean the filter with a brush, a finger or sharp objects to prevent damage.
  2. Rinse the dust bin and filter with water and dry them completely before reinstalling.
    Maintenance Filter - Rinse the dust bin
    Note:
    • Rinse the dust bin and filter with clean water only. Do not use any detergent.
    • Use the dust bin and filter only when they are completely dry.

Robot Sensors and Charging Contacts

Wipe sensors and charging contacts of the robot by using a soft, dry cloth:

  • The cliff sensors and the carpet sensor on the bottom of the robot
  • Charging contacts at the back of the robot
  • The edge sensor on the side of the robot
  • LDS on the top of the robot
  • The bumper on the front of the robot
    Robot Sensors and Charging Contacts Overview
    Note: Wet cloth can damage sensitive elements within the robot and the base station. Please use dry cloth for cleaning.

Charging Contacts

Clean the charging contacts and the signaling area of the base station with a soft, dry cloth.

Auto-empty Vents

Clean the auto-empty vents of the robot and the base station with a soft, dry cloth.

Mop Pad

Remove the mop pad from the mop pad holder to replace it.

Battery

The robot contains a high-performance lithium-ion battery pack. Make sure that the battery remains well-charged for daily use to maintain optimal battery performance. If the robot is not used for an extended period of time, turn it off and put it away. To prevent damages from over-discharging, charge the robot at least once every three months.

FAQ

Problem Solution
The robot will not turn on. The battery is low. Recharge the robot on the base and try again.
The temperature of the battery is too low or too high. It is recommended to operate the appliance at a temperature between 32 ℉ (0°C) and 104 ℉ (40°C).
The robot will not charge. The base station is not connected to power. Please make sure both ends of its power cord are correctly plugged in.
The contact between the charging contacts on the base station and the robot is poor. Please clean the charging contacts.
Check whether there is any foreign object at the connector of the robot and remove the foreign object if any.
The robot fails to connect to Wi-Fi. The Wi-Fi network password is incorrect. Make sure the password used to connect to your Wi-Fi network is correct.
The robot does not support a 5 GHz Wi-Fi connection. Make sure the robot is connected to a 2.4 GHz Wi-Fi connection.
The Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.
The robot may not be ready to be configured. Please exit and re-enter the app, and then try again as instructed.
The robot cannot find and return to the base station. The base station is disconnected from power or moved when the robot is not on it.
There are too many obstructions around the base station. Place the base station in a more open area.
Moving the robot may cause it to re-position itself, and it will recreate a map if re-positioning fails. If the robot is too far from the base station, it might not be able to automatically return on its own, in which case you will need to manually place the robot onto the base station.
Wipe the signaling area on the base station to remove dust or debris.
The robot gets stuck in front of the base station and cannot return to it. Clear any obstruction within 0.5 m on the left and right sides or within 1.5 m in front of the base station to prevent the robot from being blocked.
The route for returning to charge is blocked, e.g. the door is closed.
The robot may slip if the floor in front of the base station is overly wet. If so, clean the excess water before trying again. It is recommended to move the base station to a different place and try again.

Documents / Resources

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Dreame Dreamebot L10 Ultra - Robot Vacuum and Mop Manual

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