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Related Manuals for TCL Neon DTEK 50 STH100-1
Summary of Contents for TCL Neon DTEK 50 STH100-1
- Page 1 L2 Repair Enhance Document Communication Ltd. Neon DTEK 50 STH100-1/STH100-2 PRD62980/R188 PRD62981/R189 Rev. Page 1/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
- Page 2 L2 Repair Enhance Document Communication Ltd. Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior notice on the characteristics of described equipments. 2016/6/21 Draft creation Peter Rev. Date Modification description Prepared By Checked By Approved By Rev.
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Page 3: Table Of Contents
L2 Repair Enhance Document Communication Ltd. Content Level 2 repair process ....................4 Warranty Check and Visual Inspection ..............5 2.1 Warranty confirmation of L1..................5 2.2 Visual mechanical check ..................5 2.3 Pretest ........................6 Software download ....................14 3.1 Equipments requested when download：... -
Page 4: Level 2 Repair Process
L2 Repair Enhance Document Communication Ltd. 1 Level 2 repair process IMEI sticker and Humidity sensitive labe check,refer to point 2.1. The user data will be clear in this step Rev. Page 4/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization. -
Page 5: Warranty Check And Visual Inspection
L2 Repair Enhance Document Communication Ltd. 2 Warranty Check and Visual Inspection 2.1 Warranty confirmation of L1 IMEI sticker check: 1) Power on the handset, enter *#06# 2) If the IMEI sticker in the back casing is not lost: We should make sure that the IMEI number MUST be the same with the one on the IMEI sticker;... -
Page 6: Pretest
L2 Repair Enhance Document Communication Ltd. Corrosion on the USB connector, SIM connector, and other metal surfaces。 Hole (diameter > 1mm) Holes on any surface, including the front casing, furnished frame, battery cover, touch Lens, keypad… Bump Bumps (diameter >... - Page 7 L2 Repair Enhance Document Communication Ltd. with dedicated SIM card. Use the correct SIM card. Enter the phone code if necessary. Enter auto test in power off mode: Press *#2886# in dial screen and then you will see the interface displaying the SW version. Select “Auto”...
- Page 8 L2 Repair Enhance Document Communication Ltd. functions well; II. Press “Pass” to continue; III. You will see the LCD displays grey level if it functions well; IV. Press “Pass” to continue; V. You will see the LCD displays black if it functions well; VI.
- Page 9 L2 Repair Enhance Document Communication Ltd. I. The charge LED(LED1&LED2& front LED) will turn on if it functions well; II. Press “Pass” to continue. Hall I. Flip cover according to the instruction if it functions well; II. Press “Pass” to continue. ...
- Page 10 L2 Repair Enhance Document Communication Ltd. II. Press “Pass” to continue. NFC I. Close the NFC test card on battery cover and it will show “NFC: Detected; ID: xxxx” if it functions well; II. Press “Pass” to continue. Memory Card I.
- Page 11 L2 Repair Enhance Document Communication Ltd. II. Press “Pass” to continue; III. Remove headset according to instruction and press “Pass” to continue. G-Sensor I. Put the handset towards up according to instruction; II. Press “Pass” to continue; III. Put the handset “FACE DOWN”, “DOWN”, “LEFT”, “RIGHT” and “FACE UP” according to instruction, and then the instruction will disappear if it functions well;...
- Page 12 L2 Repair Enhance Document Communication Ltd. II. Press “Pass” to continue. Hall III. Flip cover according to the instruction if it functions well; IV. Press “Pass” to continue. SIM I. Insert SIM card and the phone will detect it if it functions well; II.
- Page 13 L2 Repair Enhance Document Communication Ltd. I. You will see the percentage information and the charging information on the screen. II. Press function key “Back” to quit the test FIRMWARE I. You will see the firmware information on the screen, such as TP. II.
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Page 14: Software Download
L2 Repair Enhance Document Communication Ltd. 3. Software download It is authorized to download software for the handset which needs to be update, you can get the driver and engineering download tool from the CSS website:Http://CSS.tclmobile.cn/ 3.1 Equipments requested when download： ⑴... -
Page 15: Install Of Download Tool
L2 Repair Enhance Document Communication Ltd. 3.2 Install of download Tool 1. get the Driver install Exe from TS Website: https://css.tclmobile.cn/. 2, press Power on + volume down key at the same time, then the phone entry the fastboot mode like below picture. Then use USB cable connect the phone to PC 3, install the Rev. -
Page 16: Sw Download Process
L2 Repair Enhance Document Communication Ltd. 3.3 SW download process I. Power off the handset. II. press Power on + volume down key at the same time, then the phone entry the fastboot mode(below picture), Then use USB cable connect the phone to PC III.Open the Engineering software download tool. - Page 17 L2 Repair Enhance Document Communication Ltd. II. Click the Download.—download ongoing as below picture III. Download finish- one port and multi-port Rev. Page 17/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
- Page 18 L2 Repair Enhance Document Communication Ltd. 3.4Kill switch tool introduce Kill switch tool is provided by Blackberry, if BBRY has deploy this tool for you, then you can use it. Rev. Page 18/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
- Page 19 L2 Repair Enhance Document Communication Ltd. Rev. Page 19/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
- Page 20 L2 Repair Enhance Document Communication Ltd. 3.5 SW config tool introduce SW Config tool is provided by Blackberry, if BBRY has deploy this tool for you, then you can Rev. Page 20/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
- Page 21 L2 Repair Enhance Document Communication Ltd. use it. Our only can use Quattro version of SWConfig. 1, Open the SWC tool, the launcher like below, Product: select R188 if the phone is 62980, select R189 if the phone is 62981 PRD: for example: select the PRD-62980-XXX, or PRD-62981-XXX, then the tool will downlod the software of you choiced PRD.
- Page 22 L2 Repair Enhance Document Communication Ltd. Rev. Page 22/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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Page 23: Disassembly And Assembly Prd62980
L2 Repair Enhance Document Communication Ltd. 4 Disassembly and assembly PRD62980 4.1 ESD Safety Please wear static loop or static glove 4.2 Disassembly tool You may use the following tools during the disassembly and reassembly procedure: Screwdriver Tweezers Plastic Flake (TORX6) Soldering iron Suction cups... -
Page 24: Disassembly Process
L2 Repair Enhance Document Communication Ltd. Model: ANSA1-21 Measurement: 26*19*11(cm) Digital heating table 4.3 Disassembly process The steps of disassembly PRD62980 are as below. Step1: Separate the SIM tray first, then separate the back cover by using digital heating table and the plastic flake. - Page 25 L2 Repair Enhance Document Communication Ltd. Or you can heat the edge of back cover by the hot wing gun, set the parameter:70℃，30S Upward the back cover with the sharp too and use the plastic flake to slide along the edge of back cover until there is crevice between the back cover and furnished frame.
- Page 26 L2 Repair Enhance Document Communication Ltd. (Note: Suggest the depth of flake infix at 1mm) Rev. Page 26/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
- Page 27 L2 Repair Enhance Document Communication Ltd. Step2 : disconnect the 14 screws. (There are two kinds screw which has marked in difference colors as below) (the torque of the screw is:0.7KGF.CM) Rev. Page 27/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved.
- Page 28 L2 Repair Enhance Document Communication Ltd. Remove the steel disc with tweezers and remove the TOP/BUTTOM speak box with crow bar Rev. Page 28/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
- Page 29 L2 Repair Enhance Document Communication Ltd. Step 3: remove the Mylar and disconnect the connector of battery, remove the battery by rolling the handler bar Disconnect the connector Remove the Mylar Rev. Page 29/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved.
- Page 30 L2 Repair Enhance Document Communication Ltd. (remove the RF cable before remove battery) (For this step, you can refer to the video: disassemble battery for Idol4 as the mechanical is same, the video in below location) Rev. Page 30/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved.
- Page 31 L2 Repair Enhance Document Communication Ltd. Step 4: disconnect the Audio module connector, Volume key connector, LCD connector, Boom Key connector, TP connector and USB connector. Remove the PCBA by using plastic flake Rev. Page 31/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved.
- Page 32 L2 Repair Enhance Document Communication Ltd. Step 5 Remove the main/sub camera by tweezers Rev. Page 32/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
- Page 33 L2 Repair Enhance Document Communication Ltd. Step 6: applying hot air into the Audio jack and remove the Audio jack module by tweezers (150℃， 6S) Rev. Page 33/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
- Page 34 L2 Repair Enhance Document Communication Ltd. （be careful in this step since the Audio jack is easy damaged） Remove the antenna sub PCB by plastic flake Rev. Page 34/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
- Page 35 L2 Repair Enhance Document Communication Ltd. Step 7 separate the vibrator by using tweezers and remove the vibrator by using the solder iron Rev. Page 35/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
- Page 36 L2 Repair Enhance Document Communication Ltd. Rev. Page 36/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
- Page 37 L2 Repair Enhance Document Communication Ltd. Rev. Page 37/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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Page 38: Disassembly Process Evaluation
L2 Repair Enhance Document Communication Ltd. Step 8 Disassemble complete. 4.4 Disassembly process evaluation We list the Neon 62980 parts disassembly time, technique levels and disassembly methods as below, for technique levels, Class 1 signifies easy to disassembly, Class 2 signifies normal to disassembly and Class 3 signifies hard to disassembly. -
Page 39: Disassembly Complete
L2 Repair Enhance Document Communication Ltd. Battery pack Class 2 Screws Screwdriver Class 1 Tweezers Main PCBA Class 2 Plastic Flake Screwdriver Antenna PCBA Class 1 Plastic Flake Camera Plastic Flake Class 1 Slide key FPC Tweezers Class 1 Tweezers Vibrator Class 1 Soldering iron... - Page 40 L2 Repair Enhance Document Communication Ltd. NOTE: The SPL here is just for reference. Actual Spare Part List depends on the CU reference. Please check with RSH webshop or Forlog system for the spare part list of specific CU. Rev.
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Page 41: Level 2 Repair
L2 Repair Enhance Document Communication Ltd. Level 2 repair This chapter describes the Level 2 repair that can be done without any diagnostic equipment. In case the Level 2 repair can’t solve the problem, or the PCBA is damaged, exchange the PCBA. Note: as there is glue dispensed for 4 ICs marked below, so if confirm any component near these 4 ICs need replace, please make sure the glue dispensed IC is pasted high temperature tape for protection... - Page 42 L2 Repair Enhance Document Communication Ltd. For below components mark in box, cannot be repaired due to the ICs dispensed: Item Name Description Partnumber Remark 同轴线连接器母头,coaxial cable connect-socket,Over PCB,2 PINs,0 coaxial cable just open on ARM0020009C1 mm,2.0×2.0×WH1.18 mm,W/O connect-socket wifi PCBA POST+W/O DIP,coaxial cable connector-socket,ECT818000531,ECT open on wifi...
- Page 43 L2 Repair Enhance Document Communication Ltd. RF 连接器,RF Connector,Over PCB,2 not open in PINs,0 mm,1.8×1.8×0.85 mm,W/O RF Connector ARF0020001C1 folog POST+W/O DIP,mini RF 4 switch connector,818000586,ECT 板对板电池连接器,BTB Battery Connector,Over PCB,6 PINs,1.3 BTB Battery not open in ARE0060002C1 mm,6.0×2.8×WH0.9 mm,With Connector folog POST+W/O DIP,for Landrover,CPB9406-0113E,SMK...
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Page 44: Power On Issue
L2 Repair Enhance Document Communication Ltd. 6.1 power on issue Power on failure Charge for 15 minutes, check whether can power on Replace it with a new Check whether battery status is good battery Check whether power key FPC Replace power key is damaged Check whether power key R e w e l d o r R e p l a c e... -
Page 45: Charge Issue
L2 Repair Enhance Document Communication Ltd. 6.2 Charge issue Charging failure Check whether the voltage of the battery is 0V and Charge for 15 Replace battery minutes, check whether battery is good. C h e c k w h e t h e r b a t t e r y r e p l a c e b a t t e r y connector is good connector... -
Page 46: Display Issue
L2 Repair Enhance Document Communication Ltd. 6.3 Display issue Display failure Check whether the connection Reassemble LCD b e t w e e n LCD a n d LCD connector is good Replace PCBA Rev. Page 46/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. -
Page 47: Vibrator Issue
L2 Repair Enhance Document Communication Ltd. 6.4 Vibrator issue Vibrating function failure Check whether the connection Reassemble Vibrator between Vibrator and PCBA is good Clean the contact of Check whether contact of PCBA PCBA is clean Check whether Vibrator is Change Vibrator normal Replace PCBA... -
Page 48: Touch Panel Issue
L2 Repair Enhance Document Communication Ltd. 6.5 Touch panel issue Touch function failure C h e c k w h e t h e r T P i s n o r m a l ( i n t e r c h a n g e Change TP method) Replace PCBA... -
Page 49: Sim Recognize Issue
L2 Repair Enhance Document Communication Ltd. 6.6 SIM recognize issue S I M c a r d c a n ’ t b e recognized Re-assemble or change Check whether the SIM card is SIM card good C h e c k w h e t h e r S I M c a r d Re-weld or change SIM connector is good card connector... -
Page 50: Tf Card Recognized Issue
L2 Repair Enhance Document Communication Ltd. 6.7 TF card recognized issue T F c a r d c a n ’ t b e recognized Check whether the TF card is Change TF card good C h e c k w h e t h e r t h e T F c a r d connector is good Change TF card connector and see if problem can be solved... -
Page 51: Main Camera Issue
L2 Repair Enhance Document Communication Ltd. 6.8 Main camera issue Main camera function failure Check whether the connection Reassemble main camera between main camera and Main camera connector is good Check whether main camera is Replace main camera normal C h e c k w h e t h e r M a i n c a m e r a Reweld or replace Main connector is normal camera connector... -
Page 52: Sub Camera Issue
L2 Repair Enhance Document Communication Ltd. 6.9 Sub camera issue Sub camera function failure Check whether the connection between sub camera and sub Reassemble sub camera camera connector is good Check whether sub camera is Replace sub camera normal C h e c k w h e t h e r s u b c a m e r a R e w e l d o r r e p l a c e s u b connector is normal camera connector... -
Page 53: Mic Issue
L2 Repair Enhance Document Communication Ltd. 6.10 MIC issue Rev. Page 53/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization. -
Page 54: Speaker Issue
L2 Repair Enhance Document Communication Ltd. 6.11 Speaker issue No ringing or hands free sound failure Change speaker Check whether speaker is normal Check whether contact of PCBA Clean the contact of is clean PCBA Replace PCBA Rev. Page 54/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. -
Page 55: Usb Connector Issue
L2 Repair Enhance Document Communication Ltd. 6.12 USB connector issue Charging failure R e w e l d o r r e p l a c e USB Check whether USB connector connector is normal C h e c k w h e t h e r m a i n F P C Reweld or replace main connector is normal FPC connector... -
Page 56: Level 2 Enhance Repair
L2 Repair Enhance Document Communication Ltd. Level 2 Enhance repair Before performing the following troubleshooting operations, please make sure the software of the device is in good condition and restored to default settings. 7.1 Position of L2 enhance components on main PCBA and sub PCBA Top side of main PCBA Rev. - Page 57 L2 Repair Enhance Document Communication Ltd. Back side of main PCBA Rev. Page 57/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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Page 58: Trouble Shootings For Common Failures
L2 Repair Enhance Document Communication Ltd. 7.2 Trouble shootings for common failures NOTE: 1) Because the PCBA will become damp after long time storage, please use oven to bake the main PCBA firstly if it has been stored for more than 7days (oven temperature: 105℃, Time: >8H). Otherwise it may cause the PCBA blister easily when you heat part of the PCBA by using hot wind gun. -
Page 59: Power On Issue
L2 Repair Enhance Document Communication Ltd. 3) Please use hot wind gun to reweld or disassemble/assemble the component mentioned afterwards. (hot wind gun temperature: 330℃, Air Level: 2~3, Height: around 10mm, Time: less than 60s) 4) Before rewelding or disassembling/assembling the component, DO remember to paste high temperature adhesive tape on the components which are close to it, in order to avoid damaging of these components. -
Page 60: Charge Issue
L2 Repair Enhance Document Communication Ltd. 7.2.2 Charge issue Charging failure Check whether the voltage of the battery is 0V and Charge for 15 Replace battery minutes, check whether battery is good. Check whether USB Reweld or replace connector is normal USB connector Check whether CR2722 is Reweld or replace... -
Page 61: Display Issue
L2 Repair Enhance Document Communication Ltd. 7.2.3 Display issue Display failure Check whether the connection Reassemble LCD b e t w e e n LCD a n d LCD connector is good Reweld or replace Check whether the J2501 is good J2501 Replace PCBA Rev. -
Page 62: Sim/Tf Recognized Issue
L2 Repair Enhance Document Communication Ltd. 7.2.4 SIM/TF recognized issue S I M c a r d c a n ’ t b e recognized Re-assemble or change Check whether the SIM card is SIM card good C h e c k w h e t h e r S I M c a r d Re-weld or change SIM connector J2404 is good card connector J2404... -
Page 63: Main Camera Issue
L2 Repair Enhance Document Communication Ltd. 7.2.5 Main camera issue Main camera function failure Check whether the connection Reassemble main camera between main camera and Main camera connector is good Check whether main camera is Replace main camera normal C h e c k w h e t h e r M a i n c a m e r a Reweld or replace Main connector J2901 is normal camera connector J2901... -
Page 64: Sub Camera Issue
L2 Repair Enhance Document Communication Ltd. 7.2.6 Sub camera issue Sub camera function failure Check whether the connection between sub camera and sub Reassemble sub camera camera connector is good Check whether sub camera is Replace sub camera normal C h e c k w h e t h e r s u b c a m e r a R e w e l d o r r e p l a c e s u b connector J2902 is normal camera connector J2902... -
Page 65: Mic Issue
L2 Repair Enhance Document Communication Ltd. 7.2.7 MIC issue No sound emitting or sometimes no sound emitting/ noises (or echoes) were heard by other side during the call /recording function failure Check whether MIC is normal Reweld or replace MIC If there is sub MIC, please R e w e l d o r r e p l a c e c h e c k w h e t h e r c o n n e c t o r... -
Page 66: Speaker Issue
L2 Repair Enhance Document Communication Ltd. 7.2.8 Speaker issue No ringing or hands free sound failure Check whether the top/bottom Bottom speaker TOP speaker speaker is defect Check PD2501/PD2502 is R e w e l d o r r e s o l d e r Check J2501 is normal normal PD2501&PD2502/J2501... -
Page 67: Other Component Exchange
L2 Repair Enhance Document Communication Ltd. method, Note: packaging method please refer item “APPENDIX 1 Packaging Requirements”. Other component exchange The other components exchange such as Antenna bracket Vibrator Speaker Camera Other related mechanical components Please follow the detail steps 4.3 (Disassembly and assembly process). But need to be very careful to handle the components with related special tool or jig (especially replacing new components) It is better to handle it with plastic tools (plastic tweezers and wedge etc.). - Page 68 L2 Repair Enhance Document Communication Ltd. × × × 2) Smudge on PCBA, such as soldering flux, rudimental glue, handwriting, burn, scratch and so on ; × Rev. Page 68/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
- Page 69 L2 Repair Enhance Document Communication Ltd. × × × × 3) Symptom sticker, high temperature adhesive or nonstandard label on PCBA; Note: a. Nonstandard label means broken label, label with handwriting, dirty label, label pasted in the wrong place, etc. Rev.
- Page 70 L2 Repair Enhance Document Communication Ltd. b. L2E label, IMEI label and PCBA label are acceptable to be kept on PCBA only under the condition that these labels are intact, clean and smoothly pasted in the right place) × × ...
- Page 71 L2 Repair Enhance Document Communication Ltd. × 2. PCBA label must be retained on the PCBA. Clean and intact IMEI label should be retained on the PCBA. √ √ IMEI label PCBA label Note： Ⅰ. Please remove the IMEI label if it is dirty, corrugated or broken, and then clean the PCBA and make sure there’s no residuum before return it to L3;...
- Page 72 L2 Repair Enhance Document Communication Ltd. c) Put this box into a bigger carton and put a cardboard on top (this is to avoid the PCBA to drop around during transportation) d) Symptom list of all returned PCBAs is requested (refer to below table). Please send the electronic edition to all relevant receivers/departments.
- Page 73 L2 Repair Enhance Document Communication Ltd. TCL Communication Ltd. Global Customer Service TS Dept. June 21 , 2016 Rev. Page 73/73 Neon PRD62980/62981 L2 Enhance Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
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