TCL ALCATEL PIXI 4-5 4G Repair Document
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TCL ALCATEL PIXI 4-5 4G Repair Document

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TCL
L2 Repair Document
Communication Ltd.
Pixi4-5 4G
ALCATEL PIXI 4 (5)
5045X/D/A/J/G/T/Y
Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior
notice on the characteristics of described equipments.
Rev.
Page
1.0
1/53
5045X/D/A/J/G/T/Y Level 2 Repair Document
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

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  • Page 1 L2 Repair Document Communication Ltd. Pixi4-5 4G ALCATEL PIXI 4 (5) 5045X/D/A/J/G/T/Y Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior notice on the characteristics of described equipments. Rev. Page 1/53 5045X/D/A/J/G/T/Y Level 2 Repair Document...
  • Page 2 L2 Repair Document Communication Ltd. 2015-03-14 Draft creation Xiaolong Yang Claire Lin Rev. Date Modification description Prepared By Checked By Approved By Rev. Page 2/53 5045X/D/A/J/G/T/Y Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 3: Table Of Contents

    L2 Repair Document Communication Ltd. Content Level 2 repair process ....................4 Warranty Check and Visual Inspection ..............5 2.1 Warranty confirmation of L1 ......................5 2.2 Visual mechanical check ........................6 2.3 Pretest ............................... 7 Software download ....................13 3.1 Equipments requested when download：...

  • Page 4: Level 2 Repair Process

    L2 Repair Document Communication Ltd. 1 Level 2 repair process Start Visual Inspection Warranty Check Pretest & Failure confirm Back up user data SW Upgrade Function test Disassembly L2 Repair PCBA Replace Retest Reassembly Retest Restore User Information Record in BIG Rev.

  • Page 5: Warranty Check And Visual Inspection

    L2 Repair Document Communication Ltd. 2 Warranty Check and Visual Inspection 2.1 Warranty confirmation of L1 IMEI sticker check: Power on the handset, enter *#06# If the IMEI sticker in the back casing is not lost: We should make sure that the IMEI number must be the same with the one on the IMEI sticker; if not, it’s out of warranty policy Humidity sensitive label If humidity sensitive label is not good, the cell phone will be considered as out of guarantee.

  • Page 6: Visual Mechanical Check

    L2 Repair Document Communication Ltd. Here is the humidity sensitive sticker. 2.2 Visual mechanical check Mechanical warranties check items: Corrosion  Corrosion on the USB connector, SIM connector, and other metal surfaces。 Hole (diameter > 1mm)  Holes on any surface, including the front casing, furnished frame, battery cover, touch Lens, keypad…...

  • Page 7: Pretest

    L2 Repair Document Communication Ltd. Distortion  Bend, twisted or crushed on the h/s, cover/casing or connectors, etc. Broken  Touch broken, casing/cover broken, etc. Dropped  Keypad tear off, touch lens, connectors dropped, etc.  External physical damage relating to abnormal use, like front case and frame opened Others ...
  • Page 8 L2 Repair Document Communication Ltd. Press *#2886# in dial screen and then you will see the interface displaying the SW version. Select “Auto” to start the auto test, or select “MANU” to do the MMI test manually. If one of the tests failed during “Auto” test mode, it will show “Failed: XXX”, press “Next” to go on test, press “END”...
  • Page 9 L2 Repair Document Communication Ltd. VII. You will see the LCD displays grey level if it functions well; VIII. Press “Pass” to continue; IX. You will see the LCD displays white if it functions well; X. Press “Pass” to continue. ...
  • Page 10 L2 Repair Document Communication Ltd. I. Front camera LED will turn on if it functions well; II. Press “Pass” to continue.  CHARGER LED I. The charge LED will turn on if it functions well; II. Press “Pass” to continue. ...
  • Page 11 L2 Repair Document Communication Ltd.  HEADSET I. Insert headset according to the instruction and you will hear a voice prompt which introduces some emergency call numbers through the headset left if it functions well; II. Press “Pass” to continue; III.
  • Page 12 L2 Repair Document Communication Ltd. II. Remove charger cable according to instruction and press “Pass” to continue.  G-SENSOR III. Put the handset towards up according to instruction; IV. Press “Pass” to continue; V. Put the handset “FACE DOWN”, “DOWN”, “LEFT”, “RIGHT” and “FACE UP” according to instruction, and then the instruction will disappear if it functions well;...

  • Page 13: Software Download

    L2 Repair Document Communication Ltd. functions well; II. Press “Pass” to continue.  BLUETOOTH I. Bluetooth will search automatically and it will display device address if it functions well; II. Press “Pass” to continue.  WIFI I. It will search for WIFI hotspot and it will display searched result on the screen if it functions well;...

  • Page 14: Install Driver

    L2 Repair Document Communication Ltd. 3.2 Install driver At the final step of SUGAR setup procedure, it will remind you to install driver. Please select “Install driver” and press “Finish”; then the driver will be installed automatically. Rev. Page 14/53 5045X/D/A/J/G/T/Y Level 2 Repair Document All rights reserved.
  • Page 15 L2 Repair Document Communication Ltd. Rev. Page 15/53 5045X/D/A/J/G/T/Y Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 16: Sw Download Process

    L2 Repair Document Communication Ltd. 3.3 SW download process Ⅰ. Open “Sugar MTK_SP3.4.1” (you can get the latest version from TS website: https://css.tclmobile.cn/). “Sugar MTK_SP” login window looks like follow picture; Input ‘User name’ and ‘Password’, and then press “OK” to log on. Rev.
  • Page 17 L2 Repair Document Communication Ltd. Ⅱ. Use “Get version” function to check current SW vision, available version from server and handset info such as IMEI, PTM, CU ref, data code, etc. Select the product models – “5045”; Rev. Page 17/53 5045X/D/A/J/G/T/Y Level 2 Repair Document All rights reserved.
  • Page 18 L2 Repair Document Communication Ltd. Select Com port which created by your installed cable; Rev. Page 18/53 5045X/D/A/J/G/T/Y Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 19 L2 Repair Document Communication Ltd. Press “Get Version” button, power off the handset and connect it with PC by USB cable. Rev. Page 19/53 5045X/D/A/J/G/T/Y Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 20 L2 Repair Document Communication Ltd. Rev. Page 20/53 5045X/D/A/J/G/T/Y Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 21 L2 Repair Document Communication Ltd. III. Click “Upgrade”, power off the handset and reconnect it with PC by USB cable, upgrade process will start automatically. Rev. Page 21/53 5045X/D/A/J/G/T/Y Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 22 L2 Repair Document Communication Ltd. IV. Upgrade finished. The phone will turn on automatically if the download is finished successfully. Rev. Page 22/53 5045X/D/A/J/G/T/Y Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 23 L2 Repair Document Communication Ltd. Note: During the download progress a warning window will prompt as below if the phone has been rooted before. If the phone has been rooted, it means that the phone is out of warranty. End users need to pay to upgrade, otherwise click "No"...

  • Page 24: Disassembly And Assembly 5045

    L2 Repair Document Communication Ltd. 4. Disassembly and assembly 5045 4.1. ESD Safety Please wear static loop or static glove Rev. Page 24/53 5045X/D/A/J/G/T/Y Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 25: Disassembly Tool

    L2 Repair Document Communication Ltd. 4.2. Disassembly tool You may use the following tools during the disassembly and reassembly procedure: Plastic Flake Screwdriver Tweezers (TORX6) Pry bar Soldering iron Hot wind gun 4.3. Disassembly process The steps of disassembly 5045X/D/A/J/G/T/Y are as below. This module should only be disassembled from bottom to top.
  • Page 26 L2 Repair Document Communication Ltd. Step2: Separate the furnished frame from furnished front casing by using plastic flake. Rev. Page 26/53 5045X/D/A/J/G/T/Y Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 27 L2 Repair Document Communication Ltd. Step 3: Disconnect the TP FPC, LCD FPC, side key FPC, camera, vibrator, speaker, then pull up PCBA by using plastic flake and remove it from furnished front casing. Rev. Page 27/53 5045X/D/A/J/G/T/Y Level 2 Repair Document All rights reserved.
  • Page 28 L2 Repair Document Communication Ltd. Rev. Page 28/53 5045X/D/A/J/G/T/Y Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 29 L2 Repair Document Communication Ltd. Step 4: Remove main camera, front camera and mic rubber. Rev. Page 29/53 5045X/D/A/J/G/T/Y Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 30 L2 Repair Document Communication Ltd. Step 5: Remove speaker and vibrator by using soldering iron; (Temperature：Lead-free technology 330℃± 10℃，time：5~6 seconds). Step 6: Disassemble TP and LCD. (1) Please use hot wind gun to heat up touch panel around the four edges. (Temperature: 130℃±...
  • Page 31 L2 Repair Document Communication Ltd. (2) Push the touch panel by using pry bar. Remark: please disassemble TP FPC from furnished front casing firstly. Rev. Page 31/53 5045X/D/A/J/G/T/Y Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 32 L2 Repair Document Communication Ltd. (3) Then swipe along the four edges of TP with plastic flake and separate TP from furnished front casing carefully. (Note: Be careful not to damage TP FPC when swiping along the top edge) (4) Separate LCD from furnished front casing carefully. Rev.
  • Page 33 L2 Repair Document Communication Ltd. Step 7: Disassembly complete. Disassembly Notice: Take care not to damage several FPCs when you are using plastic flake to separate the furnished frame from the furnished front casing. Be careful not to damage TP FPC and LCD FPC during disassembly process. Rev.

  • Page 34: Reassembly Process

    L2 Repair Document Communication Ltd. Put all the spare parts on right position (don’t let all the spare parts mixed and put on the clean place to avoid vitiated or stained for each spare part) after disassembly. For packaging method please refer item “APPENDIX 1 Packaging Requirements”. 4.4.

  • Page 35: Disassembly Process Evaluation

    L2 Repair Document Communication Ltd. 4.5. Disassembly process evaluation We list the Pixi4-5 4G parts disassembly time, technique levels and disassembly methods as below, for technique levels, Class 1 signifies easy to disassembly, Class 2 signifies normal to disassembly and Class 3 signifies hard to disassembly.

  • Page 36: Disassembly Complete

    L2 Repair Document Communication Ltd. 5. Disassembly Complete  Explored view  Please get the latest Level 2 SPL in Forlog system. 6. Level 2 repair This chapter describes the Level 2 repair that can be done without any diagnostic equipment. All these repairs only refer to the hardware part.

  • Page 37: Power On Issue

    L2 Repair Document Communication Ltd. 6.1. power on issue Power on failure Charge for 15 minutes, check whether can power on Check whether the connection Reassemble battery b e t w e e n battery a n d battery connector is good Replace it with a new Check whether battery status is good battery...

  • Page 38: Charge Issue

    L2 Repair Document Communication Ltd. 6.2. Charge issue Charging failure Check whether the voltage of the battery is 0V and Charge for 15 Replace battery minutes, check whether battery is good. r e p l a c e b a t t e r y C h e c k w h e t h e r b a t t e r y connector is good connector...

  • Page 39: Display Issue

    L2 Repair Document Communication Ltd. 6.3. Display issue Display failure Check whether the connection Reassemble LCD b e t w e e n LCD a n d LCD connector is good Reweld or replace LCD Check whether LCD connector is connector normal C h e c k w h e t h e r LCD i s...

  • Page 40: Vibrator Issue

    L2 Repair Document Communication Ltd. 6.4. Vibrator issue Vibrating function failure C h e c k w h e t h e r t h e c o n n e c t i o n Reweld Vibrator between Vibrator and PCBA is good Check whether Vibrator is Change Vibrator normal...

  • Page 41: Touch Panel Issue

    L2 Repair Document Communication Ltd. 6.5. Touch panel issue Touch function failure Check whether the connection Reassemble TP between TP and TP connector is good C h e c k w h e t h e r T P i s n o r m a l ( i n t e r c h a n g e Change TP method)

  • Page 42: Sim Recognize Issue

    L2 Repair Document Communication Ltd. 6.6. SIM recognize issue S I M c a r d c a n ’ t b e recognized Re-assemble or change Check whether the SIM card is SIM card good C h e c k w h e t h e r S I M c a r d Re-weld or change SIM connector is good card connector...

  • Page 43: Tf Card Recognized Issue

    L2 Repair Document Communication Ltd. 6.7. TF card recognized issue T F c a r d c a n ’ t b e recognized Check whether the TF card is Change TF card good C h e c k w h e t h e r t h e T F c a r d Re-weld or change TF connector is good card connector...

  • Page 44: Main Camera Issue

    L2 Repair Document Communication Ltd. 6.8. Main camera issue Main camera function failure Check whether the connection Reassemble main camera between main camera and Main camera connector is good Check whether main camera is Replace main camera normal C h e c k w h e t h e r M a i n c a m e r a Reweld or replace Main connector is normal camera connector...

  • Page 45: Sub Camera Issue

    L2 Repair Document Communication Ltd. 6.9. Sub camera issue Sub camera function failure Check whether the connection between sub camera and sub Reassemble sub camera camera connector is good Check whether sub camera is Replace sub camera normal C h e c k w h e t h e r s u b c a m e r a R e w e l d o r r e p l a c e s u b connector is normal camera connector...

  • Page 46: Mic Issue

    L2 Repair Document Communication Ltd. 6.10. MIC issue No sound emitting or sometimes no sound emitting/ noises (or echoes) were heard by other side during the call /recording function failure Check whether MIC is normal Reweld or replace MIC If there is sub MIC, please Reweld or replace sub MIC c h e c k w h e t h e r s u b M I C i s normal.

  • Page 47: Speaker Issue

    L2 Repair Document Communication Ltd. 6.11. Speaker issue N o r i n g i n g /play music failure o r hands free sound failure C h e c k w h e t h e r t h e c o n n e c t i o n Reweld speaker between speaker and PCBA is good Check whether speaker is normal...

  • Page 48: Other Component Exchange

    L2 Repair Document Communication Ltd. 8. Other component exchange The other components exchange such as Main Camera Front Camera Speaker Side key Camera rubber MIC rubber Vibrator Other related mechanical components Please follow the detail steps 5.3 (Disassembly process). But need to be very careful to handle the components with related special tool or jig (especially replacing new components) It is better to handle it with plastic tools (plastic tweezers and wedge etc.).

  • Page 49: Appendix 1 Packaging Requirements

    L2 Repair Document Communication Ltd. APPENDIX 1 Packaging Requirements Any L3 PCBA which has appearance like below cases is not acceptable.  1) The PCBA which shielding cover is rusty or distortion, copper peel off; × × ×  2) Smudge on PCBA, such as soldering flux, rudimental glue, handwriting, burn, scratch and so on; ×...
  • Page 50 L2 Repair Document Communication Ltd. × × × ×  3) Symptom sticker, high temperature adhesive or nonstandard label on PCBA; Note: Rev. Page 50/53 5045X/D/A/J/G/T/Y Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 51 L2 Repair Document Communication Ltd. a. Nonstandard label means broken label, label with handwriting, dirty label, label pasted in the wrong place, etc. b. L2E label, IMEI label and BSN sticker are acceptable to be kept on PCBA only under the condition that these labels are intact, clean and smoothly pasted in the right place) ×...
  • Page 52 L2 Repair Document Communication Ltd.  4) PCBA with liquid or mildew. × Packing requirements a) Wrap PCBA with anti-static bag Note: please keep the anti-static bag clean and intact, especially not to paste any label on it. × √ b) Choose box according to shipping quantity.
  • Page 53 Pisco 862387010987343 (eg.) power on 2AYGES1 If you have any question or problem, please feel free to contact us Thanks for your cooperation. TCL Communication Ltd. Global Customer Service TS Dept. Mar. 14 , 2015 Rev. Page 53/53 5045X/D/A/J/G/T/Y Level 2 Repair Document...

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