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User guide.
For more information on how to use the phone, please go to https://tclusa.com and download the
complete user manual.

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Summary of Contents for TCL SIGNA

  • Page 1 User guide. For more information on how to use the phone, please go to https://tclusa.com and download the complete user manual.
  • Page 2: Table Of Contents

    Manage messages ..........66 Note: This is a user manual for TCL SIGNA (TCL-5004SPP). Calendar and Clock .......... 67 Calendar ............... 67 Clock ..............69 Table of Contents Getting connected ..........72 Connecting to the internet ......72 Connecting to a Bluetooth device ... 75 Safety and use ..............5...
  • Page 3 Files.................92 12 Accessories ............103 9.10 Duo ................92 13 1 YEAR LIMITED WARRANTY ...... 104 9.11 Google Assistant ..........93 14 Troubleshooting ..........105 10 Settings ..............94 15 Specifications ........... 115 10.1 Network & internet ..........94 10.2 Connected devices .........96 10.3 Apps & notifications ........96 10.4 Battery ..............
  • Page 4: Safety And Use

    TRAFFIC SAFETY: This phone has been tested and rated for use with hearing aids for some of the wireless technologies Given that studies show that using a phone while that it uses. However, there may be some newer driving a vehicle constitutes a real risk, even when wireless technologies used in this phone that have the hands-free kit is used (car kit, headset...), not been tested yet for use with hearing aids.
  • Page 5 Communication Ltd. and its affiliates and the following symptoms occur: convulsion, eye or are compatible with your phone model. TCL muscle twitching, loss of awareness, orientation, Communication Ltd. and its affiliates disclaim any or movements.
  • Page 6 PRIVACY: • Do not burn or dispose of your phone in household rubbish or store it at temperature Please note that you must respect the laws and above 60°C (140°F); regulations in force in your jurisdiction or other Phone and battery as a unibody device must be jurisdiction(s) where you will use your phone disposed of in accordance with locally applicable regarding taking photographs and recording...
  • Page 7: Radio Waves

    Battery Recycling charger you purchased in one jurisdiction may not TCL partners with Call2Recycle® to offer a safe work in another jurisdiction. They should be used and convenient battery recycling program. for this purpose only.
  • Page 8 Your phone is a radio transmitter and receiver. It The FCC has granted an Equipment Authorization is designed and manufactured not to exceed the for this model phone with all reported SAR levels emission limits for exposure to radio-frequency evaluated as in compliance with the FCC RF (RF) energy.
  • Page 9 For body-worn operation, the phone meets FCC RF Note: This equipment has been tested and found exposure guidelines provided that it is used with a to comply with the limits for a Class B digital non-metallic accessory with the handset at least 15 device pursuant to part 15 of the FCC Rules.
  • Page 10 For the receiver devices associated with the Please note by using the device some of your operation of a licensed radio service (e.g. FM personal data may be shared with the main device. broadcast), they bear the following statement: It is under your own responsibility to protect your own personal data, not to share with it with This phone complies with Part 15 of the FCC Rules.
  • Page 11: Licenses

    Note that any data shared with TCL Communication Licenses ........Ltd. is stored in accordance with applicable data protection legislation. For these purposes TCL Communication Ltd. implements and maintains microSD Logo is a trademark. appropriate technical and organizational measures to protect all personal data, for example against...
  • Page 12 The wireless telephone industry has developed You may download the source codes from https:// ratings to assist hearing device users in finding sourceforge.net/projects/tcl-mobile/files/. The wireless devices that may be compatible with their provision of the source code is free of charge from hearing devices.
  • Page 13 This smartphone has been tested and rated for Hearing devices may also be measured for use with hearing aids for some of the wireless immunity to this type of interference. Your hearing technologies that the smartphone uses. However, device manufacturer or hearing health professional other wireless technologies may be used in this may help you find results for your hearing device.
  • Page 14: General Information

    • Internet address: tclusa.com phone’s memory. We recommend that you note • Manufacturer: TCL Communication Ltd. the number the first time you use your phone by • Address: 5/F, Building 22E, 22 Science Park entering *#06# and keep it in a safe place.
  • Page 15: Your Mobile

    SIM & Your mobile ......Volume microSD™ Tray Rear Camera Keys and connectors LED Flash Ambient Light Sensor & Proximity Sensor Front Indicator Camera Microphone Audio Connector USB Type-C / Charger Port Speaker Google Power/ Assistant Microphone Lock Key Button Back Back Recent...
  • Page 16: Setting Up Your Phone

    Home Volume buttons • From any application or screen, tap to • In call mode, adjusts the call volume. return to the Home screen. Touch and hold • In Music/Streaming mode, adjusts the to turn on Google Assistant, a program that media volume.
  • Page 17 Step 4. Slide the tray slowly into the SIM tray slot. It only fits one direction. Do not force into place. Keep the SIM tool in a safe place for future use. NOTE: The microSD card is sold separately. Charge your phone Charge the battery before using your phone by inserting the small end of the charging cable into the charger on page 33.
  • Page 18 Activate your phone Congratulations on your purchase of the TCL SIGNA prepaid phone. For 60 days from the original activation date, this phone may only be used with Verizon prepaid service. Visit http://vzw.com/ prepaidunlockingpolicy for more details. The first time you turn on your phone, you will need to activate it.
  • Page 19: Home Screen

    1.3 Home screen The Home screen is provided in an extended format with multiple panes to allow more space for adding The Home screen provides quick access to all the applications, shortcuts etc. To navigate to the items (applications, shortcuts, folders and widgets) additional panes swipe your finger on the screen you like to use most frequently.
  • Page 20 The phone also supports one finger zooming in Touch & hold Photos. Double tap the screen to zoom in/out. Touch and hold an item on the screen to open 1.3.2 Status bar available options. For example, select a contact in Contacts, touch and hold this contact, and an option From the Status bar, you can view both phone status list will appear.
  • Page 21 Quick Settings panel • Choose your lock preference and follow the prompts. Slide down the notification panel to open the Quick Settings Panel. You can enable or disable functions To lock phone screen or change modes by taping the icons. Press the Power/Lock key once to lock the screen.
  • Page 22 Enter a password to unlock the screen Reposition Once the screen is turned on, swipe up from any Touch and hold an item, drag it to the desired position on the screen to display the password input position and then release. You can move items both panel.
  • Page 23 1.3.5 Widgets and recently used Tap one thumbnail and swipe it up to close an application. applications Slide right and touch CLEAR ALL to activate the Widgets system's one key boost which clears memory used Touch and hold the empty area on the Home screen, by recent applications.
  • Page 24: Text Input

    Enter text or numbers. Text input ......Tap to insert a period. Touch and hold to select different puncuation symbols. 2.1 Using the on screen keyboard Tap to capitalize a letter. Touch and hold to CAPS Lock (to type in all capital letters) and tap again Adjust the on screen keyboard orientation to turn off CAPS Lock.
  • Page 25: Text Editing

    2.2 Text editing Call, Call log and You can edit the text you enter. Contacts ......• Touch and hold or double tap within the text you want to edit. 3.1 Call ..........• Drag the tabs to change the selected text. • The following options will show: Cut, Copy, Share 3.1.1 Making a call...
  • Page 26 If you make a mistake, you can delete the incorrect View the contact’s detailed information. You can digits by tapping also edit, delete, share the contact, or send a message to the contact. To hang up a call, tap Show the keypad. International call Call the previewed number.
  • Page 27 3.1.2 Answering or rejecting a call 3.1.3 Calling your voicemail Your voicemail is provided by your network to avoid missing calls. It works like an answering machine that you can consult at any time. To access your voicemail, touch and hold . If you receive a voicemail, appears on the Status bar.
  • Page 28 3.1.5 During a call Tap to place the call on hold (you will not hear the caller and the caller will not hear you). Tap To adjust the volume during a call, press the Volume this icon again to resume the call. button.
  • Page 29: Call Log

    • Enter the phone number of the person you want to add to conference and tap . You can also add participants from Call log or Contacts. • Tap to merge the calls and start the conference. • Tap to end the conference call and disconnect all callers.
  • Page 30 3.3.1 View your Contacts 3.3.2 Adding a contact To see your contacts, tap from the App drawer. in the contact list to create a new contact. Enter the contact's name and other contact information. to delete selected contacts. Tap to search contacts. When finished, tap SAVE to save the contact Tap a contact to open the Quick Contact Panel.
  • Page 31: Contacts

    Add/Remove from Favorites To add a contact to favorites, you can tap a contact to view details then tap . The contact will now appear on your favorites list within the Phone application. To remove a contact from favorites, tap the star on the contact details screen.
  • Page 32 You can share a single contact or several contacts Select the contact whose information you want to by sharing the contact's vCard via Bluetooth, Gmail, merge with the first contact. The information from etc. the second contact is added to the first one, and the second contact will no longer be displayed in the Tap the contact you want to share, tap Contacts list.
  • Page 33: Messaging

    You can remove an account to delete it and all Messaging ...... associated information from the phone. Tap the account you want to delete, then tap Remove Account to remove it. 4.1 Write a new message Auto-sync You can create, edit, send and receive SMS and Accounts screen, turn...
  • Page 34: Manage Messages

    4.2 Manage messages Sending a text message To add recipients, enter the name or phone number When receiving a message, will appear on the of the recipient in the To bar. Tap the Type message Status bar as a notification. Drag down the Status bar to enter the text of the message.
  • Page 35: Calendar And Clock

    To quickly create an event from the Week view Calendar and Clock ..screens, tap an empty spot to select a target area which will then turn , then tap the icon to create the new event. 5.1 Calendar ........5.1.3 To delete or edit an event You can use Calendar to keep track of important To delete or edit an event, tap the event to enter the...
  • Page 36: Clock

    5.2.3 Timer 5.2 Clock ..........From the Clock screen, tap to enter the Timer Your mobile phone has a built-in clock. screen. To view the current time, world clock, alarm, • Tap the digits to set the countdown time. Type countdown and stopwatch, swipe up from the Home the time in hour, minute and second number screen, then open the Clock app by tapping the icon.
  • Page 37: Getting Connected

    5.2.4 Stopwatch Getting connected .... From the Clock screen, tap to enter the Stopwatch screen. To connect to the internet with this phone, you • Tap to start the Stopwatch. can use the network or Wi-Fi, whichever is most • Tap LAP to show a list of records according to the convenient.
  • Page 38 To set Network Mode To enable notification when a new network is detected • Tap Settings > Network & internet > Mobile network > Advanced > Network Mode. When Wi-Fi is on and the network notification is activated, the Wi-Fi icon will appear on the 6.1.2 Wi-Fi Status Bar whenever the phone detects an available wireless network within range.
  • Page 39: Connecting To A Bluetooth Device

    • Tap the name of the saved network and tap To pair/connect your phone with a Bluetooth FORGET in the dialog that opens. device To exchange data with another device, you need 6.2 Connecting to a Bluetooth device to turn Bluetooth on and pair your phone with the Bluetooth is a short-range wireless communication Bluetooth device with which you want to exchange technology that you can use to exchange data, or...
  • Page 40: Connecting To A Computer Via Usb

    6.3 Connecting to a computer via 6.4 Sharing a mobile data connection You can share your phone's mobile data connection with a single computer via a USB cable (USB With a USB cable, you can transfer media files and tethering) or with up to four devices at once via other files between your phone and a computer.
  • Page 41: Connecting To Virtual Private Networks

    6.5 Connecting to virtual private To connect/disconnect to/from VPN networks To connect to a VPN: • Tap Settings > Network & internet > Advanced > Virtual private networks (VPNs) allow you to connect VPN. to the resources inside a secured local network from • The VPNs you have added are listed.
  • Page 42: Multimedia Applications

    Tap to turn on/off the camera flash. Multimedia applications .. Take a timed photo. Tap to turn on/off HDR. 7.1 Camera .......... Tap to select photo size. Your mobile phone is fitted with a camera for taking Zoom in/out. photos and videos. Choose Pro, Video, Auto and Filter via the Before using the camera, make sure that you remove Camera Mode carousel.
  • Page 43 7.1.1 Modes and settings To take a video Slide left or right to switch between modes. Swipe to the right on the Camera Mode carousel to enter Video Mode, then tap the Record Button • PRO to start video recording. You can also tap the Pro camera mode lets you fine-tune parameters Camera Shutter icon to take a picture during...
  • Page 44: Viewing Photos Or Videos

    • Touch to capture 7.2 Viewing Photos or Videos ..Tap to turn on/off. Once turned on, the image will Google Photos acts as a media player to view, be captured by simply touching the viewfinder organize, share, and edit all your photos and videos. screen.
  • Page 45: Others

    Pictures and videos are displayed by albums in Others ....... Google Photos. Working with pictures 8.1 Other applications You can work with pictures by rotating or cropping them, sharing them with friends, and setting them as The previous applications in this section are a contact photo or wallpaper.
  • Page 46: Google Applications

    9.3 Maps Google applications ..Google Maps offers satellite imagery, street maps, 360° panoramic views of streets, real-time traffic Google apps are preinstalled on your phone to conditions, and route planning for traveling by foot, improve work efficiency and help you enjoy life. car, or public transportation.
  • Page 47: Play Store

    9.6 Play Store 9.8 Play Movies & TV Serves as the official app store for the Android With Google Play Movies & TV you can rent or operating system, allowing users to browse and purchase on demand videos and TV shows to watch download applications and games.
  • Page 48: Google Assistant

    9.11 Google Assistant Settings ......The TCL SIGNA has a dedicated hardware button for Google Assistant. Open Settings from the App Drawer by swiping up • Default — Single press to activate from the Home Screen and tapping the Settings Icon...
  • Page 49: Connected Devices

    10.1.3 Data Saver 10.1.8 Private DNS Tap to select private DNS mode. By enabling Data saver, you can reduce data usage by preventing some apps from sending or receiving 10.1.9 View Verizon account data in the background. Tap to view Verizon account. Data usage is measured by your phone, and your operator may count differently.
  • Page 50: Battery

    10.8 Privacy In the Permission manager menu of an application, you can grant permissions for the app, such as Tap to set the permissions, account activity and allowing the app to access your Camera, Contacts, personal data of your phone. Location, etc.
  • Page 51: Accessibility

    10.12 Accessibility 10.15.2 Gestures Tap to set gestures such as Power key shortcut, Use the Accessibility settings to configure any Google Assistant button, System navigation, Prevent accessibility plug-ins you have installed on your ringing. phone. 10.15.3 Date & time 10.13 Digital Wellbeing & parental controls Use Date &...
  • Page 52: About Phone

    10.15.5 Reset options Making the most of Tap to Reset Wi-Fi, mobile & Bluetooth, Reset your phone ....... app preferences, Erase all data (factory reset), or Reset settings. 10.15.6 Multiple users 11.1 FOTA Upgrade You can share this device with other people by Use the FOTA (Firmware Over The Air) Upgrade tool creating additional users.
  • Page 53: Accessories

    1) Visit TCL Electronic Recycling Program website 7. Verizon SIM Card at https://www.tclusa.com/mobile/accessibility- compliance/tcl-mobile-electronic-recycling- • A ccessories depend on countries. program.html or • O nly use the TCL accessories included with 2) Call TCL US Customer Support at 1-855-224- your device. 4228. TCL Communication Technology Holdings Limited.
  • Page 54: Troubleshooting

    My phone turns off by itself Troubleshooting ..... • When your phone turns off by itself, make sure that the Power key is not accidentally pressed. Before contacting the service center, you are advised • Check the battery charge level. to follow the instructions below: • Check your phone’s settings for turning off the • To have optimal operation, fully charge the battery.
  • Page 55 • Check that the charging port is secured and not Invalid SIM card damaged. • Make sure that the SIM card has been correctly My phone can't connect to a network or "No inserted (see "Inserting or removing the SIM service"...
  • Page 56 • Make sure that you have not forwarded incoming • Make sure that this feature doesn't require any calls. additional accessory. When I select a number from my contacts, the • Make sure that you have not barred certain calls. number can't be dialed • Make sure that your phone is not in airplane mode.
  • Page 57 • Verify the server center number or your MMS • Select the microSD card as the location to store profile with your carrier. downloaded files. • The server center may be swamped. Try again • Check your subscription status with your carrier. later.
  • Page 58 The phone becomes warm following prolonged I forget some passwords/codes/keys on phone calls, game playing, internet surfing or running • Perform Factory data reset. other complex applications • If you still cannot access your phone, submit an • This heating is a normal consequence of the CPU inquiry to the authorized repair center.
  • Page 59: Specifications

    (Band frequency and data speed are operator Specifications ....dependent.) GPS : Processor : A-GPS 1.9 GHz Quad-Core Connectivity : Platform : • Bluetooth 4.2 Android 10 • Wi-Fi 802.11a/b/g/n/ac Memory : • 3.5 mm audio jack 16GB ROM + 2GB RAM • USB Type C Dimensions (LxWxD) : Camera :...
  • Page 60 The original battery has undergone rigorous safety inspections to meet qualification standards. The battery is not removable from the phone and doing so will void the warranty. Phone may be serviced only by English - CJA2FH0LCAAA an authorized TCL service center.

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