Lenovo 7Y45 Instructions Manual
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Lenovo 7Y45 Instructions Manual

Lenovo 7Y45 Instructions Manual

Messages and codes reference
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ThinkSystem ST250
Messages and Codes Reference
Machine Types: 7Y45 and 7Y46

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Summary of Contents for Lenovo 7Y45

  • Page 1 ThinkSystem ST250 Messages and Codes Reference Machine Types: 7Y45 and 7Y46...
  • Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: https://pubs.lenovo.com/safety_documentation/ In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup Twelfth Edition (July 2023) ©...

  • Page 3: Table Of Contents

    Index ....199 List of UEFI events....152 © Copyright Lenovo 2018, 2023...
  • Page 4 ThinkSystem ST250 Messages and Codes Reference...

  • Page 5: Chapter 1. Messages

    Lenovo XClarity Provisioning Manager (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo XClarity Provisioning Manager. For each event, a user action is available to help you understand what must be done to resolve the issue.
  • Page 6 – CA. Cooling - Fans, blowers, mux cards, policies, chillers/refrigeration, water management units, water pumps, water filtration, air flow sensors, thermal monitors. – DA. Display - Graphics adapters, op panel, monitor/console (including front/back panel, control panel, LCD panel etc). – IO. I/O connectivity - PCI/USB hub, bridge, bus, risers, configuration settings, interconnect, keyboard, mouse, KVM.
  • Page 7 – SS. Service & Support - LEPT FFDC Collection. – SS. Systems Management - Service & Support. – TR. Time Reference - RTC, Master clock, drawer clocks, NTP. – UN. Unknown/any entity. – UP. LEPT Firmware Update. – UP. Systems Management - Updates. –...
  • Page 8 ThinkSystem ST250 Messages and Codes Reference...

  • Page 9: Chapter 2. Xclarity Controller Events

    Chapter 2. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.

  • Page 10: Xcc Events That Automatically Notify Support

    If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.

  • Page 11: Xcc Events Organized By Severity

    Table 1. Events that automatically notify Support (continued) Message String Event ID FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. FQXSPPW0002L [PowerSupplyElementName] has Failed. FQXSPPW0035M Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted.
  • Page 12 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPBR400DI Neighbor group clone configuration was initiated by user [arg1]. Informational FQXSPBR400EI Neighbor group firmware update was initiated by user [arg1]. Informational FQXSPBR400FI The neighbor group management is [arg1] by user [arg2] from [arg3] at Informational IP address [arg4].
  • Page 13 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPDM4006I User [arg1] has generated a new encryption key and certificate Informational signing request for the TKLM client. FQXSPDM4007I User [arg1] has imported a signed certificate for the TKLM client from Informational [arg2].
  • Page 14 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4014I The RAID controller has problem with the battery. Please contact Informational technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4], [arg5]) FQXSPEM4015I The RAID controller detected unrecoverable error. The controller Informational needs replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPEM4016I...
  • Page 15 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4030I A scheduled operation on the RAID controller has encountered an Informational issue. Refer to RAID Logs under Server Management, Local Storage, for details.([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPEM4031I SSD wear threshold setting is changed from [arg1] to [arg2] by user Informational [arg3] from [arg4] at IP address [arg5].
  • Page 16 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPIO2003I System [ComputerSystemElementName] has recovered from a Informational diagnostic interrupt. FQXSPIO2004I Bus [SensorElementName] has recovered from a bus timeout. Informational FQXSPIO2006I System [ComputerSystemElementName] has recovered from an NMI. Informational FQXSPIO2010I Bus [SensorElementName] has recovered from a Correctable Bus...
  • Page 17 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPNM4001I Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3]. Informational FQXSPNM4002I Ethernet Duplex setting modified from [arg1] to [arg2] by user [arg3]. Informational FQXSPNM4003I Ethernet MTU setting modified from [arg1] to [arg2] by user [arg3]. Informational FQXSPNM4004I Ethernet locally administered MAC address modified from [arg1] to...
  • Page 18 User [arg1] has set the SMTP Server reverse-path to [arg2]. Informational FQXSPNM4052I DHCP specified hostname is set to [arg1] by user [arg2]. Informational FQXSPNM4053I DNS discovery of Lenovo XClarity Administrator has been [arg1] by Informational user [arg2]. FQXSPNM4054I The hostname from DHCP is [arg1] by user [arg2]. Informational FQXSPNM4055I The hostname from DHCP is invalid.
  • Page 19 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPNM4058I IP address of network interface [arg1] is modified from [arg2] to [arg3] Informational by user [arg4]. FQXSPNM4059I IP subnet mask of network interface [arg1] is modified from [arg2] to Informational [arg3] by user [arg4].
  • Page 20 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4016I Dynamic Power Savings mode has been turned off by user [arg1]. Informational Power cap and external throttling occurred. Informational FQXSPPP4017I FQXSPPP4019I Power cap throttling occurred. Informational FQXSPPP4020I The measured power value has returned below the power cap value.
  • Page 21 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4048I Attempting to AC power cycle server [arg1] by user [arg2]. Informational FQXSPPP4049I Management Controller [arg1] reset was initiated by Front Panel. Informational FQXSPPP4050I Management Controller [arg1] reset was initiated to activate PFR Informational Firmware.
  • Page 22 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW2031I Numeric sensor [NumericSensorElementName] going low (lower non- Informational critical) has deasserted. FQXSPPW2035I Numeric sensor [NumericSensorElementName] going low (lower Informational critical) has deasserted. FQXSPPW2047I Numeric sensor [NumericSensorElementName] going high (upper Informational critical) has deasserted.
  • Page 23 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4002I Security: Userid: [arg1] using [arg2] had [arg3] login failures from WEB Informational client at IP address [arg4]. FQXSPSE4003I Security: Login ID: [arg1] had [arg2] login failures from CLI at [arg3]. Informational FQXSPSE4004I Remote access attempt failed.
  • Page 24 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4025I SSH Client key removed from user [arg1] by user [arg2] from [arg3] at Informational IP address [arg4]. FQXSPSE4026I Security: Userid: [arg1] had [arg2] login failures from a CIM client at IP Informational address [arg3].
  • Page 25 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4051I Management Controller [arg1] joined the neighbor group [arg2] by Informational user [arg3] at IP address [arg4]. FQXSPSE4052I The password of neighbor group [arg1] is modified by [arg2] [arg3] at Informational IP address [arg4].
  • Page 26 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4074I Security mode downgrades because the XCC2 Platinum Upgrade key Informational is expired or deleted. FQXSPSE4075I [arg1] by KCS to allow secure boot to be enabled by user [arg2] from Informational [arg3] at IP address [arg4].
  • Page 27 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPTR4000I Management Controller [arg1] clock has been set from NTP server Informational [arg2]. FQXSPTR4001I Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto- Informational adjust=[arg4], Timezone=[arg5]. FQXSPTR4002I Synchronize time setting by user [arg1]: Mode=Sync with NTP Server, Informational...
  • Page 28 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPWD0004I Watchdog Timer interrupt occurred for [WatchdogElementName]. Informational Warning FQXSPBR4001I Running the backup Management Controller [arg1] main application. FQXSPCA0007J Numeric sensor [NumericSensorElementName] going high (upper Warning non-critical) has asserted. FQXSPCA0015J Sensor [SensorElementName] has transitioned from normal to non- Warning...
  • Page 29 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPBR4003I Platform Watchdog Timer expired for [arg1]. Error Error FQXSPBR4007I Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to complete from [arg3] at IP address [arg4]. FQXSPBR4008I Management Controller [arg1]: Configuration restoration from a file by Error...

  • Page 30: List Of Xclarity Controller Events

    Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW0007L [PowerSupplyElementName] has a Configuration Mismatch. Error Error FQXSPPW0035M Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. Error FQXSPPW0047M Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. Error FQXSPPW0061M Sensor [SensorElementName] has transitioned to critical from a less...
  • Page 31 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0027 User Action: Information only; no action is required • FQXSPBR4001I: Running the backup Management Controller [arg1] main application. This message is for the use case where a Management Controller has resorted to running the backup main application.
  • Page 32 2. Make sure that the XCC Ethernet-over-USB interface is enabled. 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. Check the integrity of the installed operating system. • FQXSPBR4004I: Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5].
  • Page 33 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0137 User Action: Complete the following steps until the problem is solved: 1. Turn off the server and disconnect it from the power source. You must disconnect the server from AC power cycle to reset the XCC.
  • Page 34 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0256 User Action: Information only; no action is required • FQXSPBR400BI: Management Controller [arg1]: cloning configuration from neighbor server [arg2] by group name [arg3] failed to complete. This message is for the use case where a user synchronizes a Management Controller configuration by Federation and the restoration fails to complete.
  • Page 35 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0260 User Action: Information only; no action is required • FQXSPBR400FI: The neighbor group management is [arg1] by user [arg2] from [arg3] at IP address [arg4].
  • Page 36 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are correctly installed in place. 3. Make sure that the room temperature is in the range in the operating specifications. •...
  • Page 37 User Action: Complete the following steps until the problem is solved: 1. Check the XCC event log for any fan- or cooling-related issues. 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are correctly installed in place.
  • Page 38 Serviceable: No Automatically notify Support: No Alert Category: Critical - Fan Failure SNMP Trap ID: 11 CIM Prefix: PLAT CIM ID: 0481 User Action: Information only; no action is required • FQXSPCA2007I: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted.
  • Page 39 • FQXSPCA2015I: Sensor [SensorElementName] has deasserted the transition from normal to non- critical state. This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Temperature SNMP Trap ID: 12...
  • Page 40 User Action: Information only; no action is required • FQXSPCN4001I: Remote Control session started by user [arg1] in [arg2] mode. Remote Control session started Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0128 User Action: Information only;...
  • Page 41 • FQXSPCN4005I: A [arg1] console session is timeout. An IPMI/CLI console session is timeout Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0318 User Action: Information only; no action is required •...
  • Page 42 Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0525 User Action: Information only; no action is required. • FQXSPDA2000I: The System [ComputerSystemElementName] has detected a POST Error deassertion. This message is for the use case when an implementation has detected that Post Error has deasserted. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 43 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0146 User Action: Information only; no action is required • FQXSPDM4004I: TKLM servers device group set by user [arg1]: TKLMServerDeviceGroup=[arg2] . A user configured the TKLM device group Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 44 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0150 User Action: Information only; no action is required • FQXSPDM4008I: User [arg1] has imported a server certificate for the TKLM server. User imported a server certificate for the TKLM Server Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 45 User Action: Information only; no action is required • FQXSPDM4013I: User [arg1] has changed the caching configuration for the key management server: Caching enabled=[arg2] Interval=[arg3] User changed the caching configuration for the key management server Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0335...
  • Page 46 CIM Prefix: IMM CIM ID: 0037 User Action: Information only; no action is required • FQXSPEM4002I: The [arg1] on system [arg2] is 100% full. This message is for the use case where a Management Controller Event Log on a system is 100% full. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 47 Information only; no action is required • FQXSPEM4006I: Alert Configuration Global Event Notification set by user [arg1]: RetryLimit=[arg2], RetryInterval=[arg3], EntryInterval=[arg4]. A user changes the Global Event Notification settings. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0110 User Action:...
  • Page 48 Information only; no action is required • FQXSPEM4010I: UEFI Reported: [arg1]. UEFI audit event logged. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0161 User Action: Information only;...
  • Page 49 • FQXSPEM4014I: The RAID controller has problem with the battery. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller has problem with the battery Severity: Info Serviceable: No Automatically notify Support: Yes Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0203 User Action: Information only;...
  • Page 50 Information only; no action is required • FQXSPEM4018I: Enclosure/Chassis issue detected with one or more units. Please check the enclosure/chassis units to repair the problem.([arg1],[arg2],[arg3],[arg4],[arg5]) Enclosure/Chassis issue detected with one or more units Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0207...
  • Page 51 Information only; no action is required • FQXSPEM4023I: One or more virtual drive are in abnormal status that may cause unavailable virtual drive. Please check the event logs and if events are targeted to the same disk then replace the drive.
  • Page 52 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0214 User Action: Information only; no action is required • FQXSPEM4027I: Drive error was detected by RAID controller. Please check the event logs and if events are targeted to the same disk then replace the drive. If necessary, contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4],[arg5]) Drive error was detected by RAID controller Severity: Info...
  • Page 53 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0223 User Action: Information only; no action is required • FQXSPEM4031I: SSD wear threshold setting is changed from [arg1] to [arg2] by user [arg3] from [arg4] at IP address [arg5].
  • Page 54 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0305 User Action: Information only; no action is required • FQXSPEM4037I: Attempting to perform scheduled dust filter measurement on server [arg1]. Attempting to perform scheduled dust filter measurement Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 55 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0309 User Action: Information only; no action is required • FQXSPEM4041I: The SmartNIC in slot [arg1] encountered boot timeout. SmartNIC in a certain slot encountered boot timeout Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 56 User Action: Information only; no action is required • FQXSPFC4000I: The bare metal connection process has been started. Bare Metal Connection process has been started Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0143 User Action: Information only;...
  • Page 57 • FQXSPFC4004I: UEFI deployment boot mode is enabled for NextAc. UEFI deployment boot mode is enabled for NextAC Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0198 User Action: Information only;...
  • Page 58 2. Make sure that the NMI button is not pressed. 3. Contact Lenovo for further support. • FQXSPIO0004L: A bus timeout has occurred on bus [SensorElementName]. This message is for the use case when an implementation has detected a Bus Timeout.
  • Page 59 SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0240 User Action: 1. Check http://support.lenovo.com/for TECH tips or firmware updates that might correct the error. 2. Make sure that all I/O expansion adapters have correct and matching levels of device drivers and firmware.
  • Page 60 • FQXSPIO0015M: Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a Fault in a slot. Severity: Error Serviceable: Yes Automatically notify Support: Yes Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0330 User Action: Complete the following steps until the problem is solved:...
  • Page 61 • FQXSPIO2003I: System [ComputerSystemElementName] has recovered from a diagnostic interrupt. This message is for the use case when an implementation has detected a recovery from a Front Panel NMI / Diagnostic Interrupt Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0223...
  • Page 62 Information only; no action is required. • FQXSPIO2011I: Bus [SensorElementName] has recovered from an Uncorrectable Error. This message is for the use case when an implementation has detected a that a system has recovered from a Bus Uncorrectable Error. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other...
  • Page 63 Information only; no action is required • FQXSPIO4002I: GPU Board Status was recovered by [arg1] of [arg1]. This message is for the use case where GPU Board Status was changed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0277 User Action:...
  • Page 64 Information only; no action is required. • FQXSPMA0010J: [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. This message is for the use case when an implementation has detected Memory has been Throttled. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0142 User Action:...
  • Page 65 • FQXSPMA2004I: [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. This message is for the use case when an implementation has detected that Memory has been Enabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0130 User Action: Information only;...
  • Page 66 • FQXSPMA2010I: [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. This message is for the use case when an implementation has detected Memory is no longer Throttled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0143 User Action:...
  • Page 67 User Action: Information only; no action is required. • FQXSPMA2015I: Redundancy Lost for [RedundancySetElementName] has deasserted. This message is for the use case when Redundacy Lost has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Memory SNMP Trap ID: 41 CIM Prefix: PLAT CIM ID: 0803 User Action:...
  • Page 68 User Action: Information only; no action is required • FQXSPNM4001I: Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port data rate. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
  • Page 69 Information only; no action is required • FQXSPNM4005I: Ethernet interface [arg1] by user [arg2]. This message is for the use case where a user enables or disabled the ethernet interface. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0007 User Action:...
  • Page 70 This message is for the use case where a user modifies the default gateway IP address of a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0011 User Action: Information only;...
  • Page 71 User Action: Information only; no action is required • FQXSPNM4013I: LAN: Ethernet[[arg1]] interface is no longer active. This message is for the use case where a Management Controller ethernet interface is no longer active. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0024...
  • Page 72 • FQXSPNM4017I: Domain Source changed to [arg1] by user [arg2]. Domain source changed by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0044 User Action: Information only;...
  • Page 73 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0048 User Action: Information only; no action is required • FQXSPNM4022I: IPv6 static IP configuration enabled by user [arg1]. IPv6 static address assignment method is enabled by user Severity: Info Serviceable: No...
  • Page 74 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0052 User Action: Information only; no action is required • FQXSPNM4026I: IPv6 DHCP disabled by user [arg1]. IPv6 DHCP assignment method is disabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 75 User Action: Information only; no action is required • FQXSPNM4030I: ENET[[arg1]] DHCPv6-HSTN=[arg2], DN=[arg3], IP@=[arg4], Pref=[arg5], DNS1@= [arg5]. IPv6 DHCP-assigned address is active Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0057 User Action: Information only;...
  • Page 76 Information only; no action is required • FQXSPNM4034I: SSH port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SSH port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0062 User Action:...
  • Page 77 A user has modified the CIM HTTPS port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0066 User Action: Information only; no action is required •...
  • Page 78 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0070 User Action: Information only; no action is required • FQXSPNM4043I: SMTP Server set by user [arg1] to [arg2]:[arg3]. A user configured the SMTP server Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 79 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0089 User Action: Information only; no action is required • FQXSPNM4047I: LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2], USB-LAN port=[arg3]. A user configured USB-LAN port forwarding Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 80 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0216 User Action: Information only; no action is required • FQXSPNM4053I: DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. DNS discovery of Lenovo XClarity Administrator Severity: Info Serviceable: No...
  • Page 81 User Action: Information only; no action is required • FQXSPNM4055I: The hostname from DHCP is invalid. This message is for hostname from DHCP is invalid. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0245 User Action:...
  • Page 82 Information only; no action is required • FQXSPNM4059I: IP subnet mask of network interface [arg1] is modified from [arg2] to [arg3] by user [arg4]. This message is for the use case where a user modifies the IP subnet mask of a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 83 1. If there was no operating-system error, complete the following steps until the problem is solved: 2. Reconfigure the watchdog timer to a higher value. 3. Make sure that the IMM Ethernet-over-USB interface is enabled. 4. Reinstall the RNDIS or cdc_ether device driver for the operating system. 5.
  • Page 84 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0191 User Action: Information only; no action is required • FQXSPOS4005I: Host Power-On password changed by user [arg1] from [arg2] at IP address [arg3]. This message is for the use case where Host Power-On password changed.
  • Page 85 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0234 User Action: Information only; no action is required • FQXSPOS4009I: OS Crash Video Captured. This message is for the use case where OS Crash Video Captured. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 86 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0302 User Action: Information only; no action is required • FQXSPPP4000I: Attempting to [arg1] server [arg2] by user [arg3]. This message is for the use case where a user is using the Management Controller to perform a power function on the system.
  • Page 87 User Action: Information only; no action is required • FQXSPPP4004I: Server [arg1] [arg2] cleared by user [arg3]. A user cleared a Server Power Action. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0084 User Action: Information only;...
  • Page 88 • FQXSPPP4008I: The soft minimum power cap value changed from [arg1] watts to [arg2] watts. Soft Minimum Power Cap value changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0116 User Action: Information only;...
  • Page 89 Static Power Savings mode turned on by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0121 User Action: Information only; no action is required • FQXSPPP4014I: Static Power Savings mode has been turned off by user [arg1]. Static Power Savings mode turned off by user Severity: Info Serviceable: No...
  • Page 90 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0125 User Action: Information only; no action is required • FQXSPPP4019I: Power cap throttling occurred. Power cap throttling occurrred Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
  • Page 91 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0167 User Action: Information only; no action is required • FQXSPPP4024I: The server was reset via push button. Server was reset via push button Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0168...
  • Page 92 User Action: Information only; no action is required • FQXSPPP4028I: The server was automatically powered on because the power restore policy is set to always on. Server was automatically powered on because the power restore policy is set to always on. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 93 User Action: Information only; no action is required • FQXSPPP4032I: The server was soft reset. Server was soft reset Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0176 User Action: Information only;...
  • Page 94 • FQXSPPP4036I: The server was powered off via push button. Server was powered off via push button Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0180 User Action: Information only;...
  • Page 95 Server was power off via Platform Event Filter Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0184 User Action: Information only; no action is required • FQXSPPP4041I: The server was powered off via Real Time Clock (scheduled power off). Server was powered up via Real Time Clock (scheduled power off) Severity: Info Serviceable: No...
  • Page 96 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0188 User Action: Information only; no action is required • FQXSPPP4045I: Management Controller [arg1] reset was initiated by XCC firmware. Management Controller reset was initiated by XCC firmware Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 97 CIM Prefix: IMM CIM ID: 0252 User Action: Information only; no action is required • FQXSPPP4050I: Management Controller [arg1] reset was initiated to activate PFR Firmware. Management Controller reset was initiated to activate PFR Firmware. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0253...
  • Page 98 User Action: Information only; no action is required • FQXSPPP4054I: Unbalanced PSU config is detected, system is using less node PSU capacity. This message is for the use case where user installed unbanlance PSU. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0316...
  • Page 99 3. Verify that the Processor's are installed in the correct sockets according to the service information for this product. If not, correct that problem. 4. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this Processor error.
  • Page 100 SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0035 User Action: Information only; no action is required. • FQXSPPU2001I: An Over-Temperature Condition has been removed on [ProcessorElementName]. This message is for the use case when an implementation has detected a Over-Temperature Condition has been Removed for Processor.
  • Page 101 Alert Category: Critical - CPU SNMP Trap ID: 40 CIM Prefix: PLAT CIM ID: 0185 User Action: Information only; no action is required. • FQXSPPU2009I: [ProcessorElementName] has Recovered from a Configuration Mismatch. This message is for the use case when an implementation has Recovered from a Processor Configuration Mismatch.
  • Page 102 If power supply model is no AC LED, then please power off the system then reseat PSU and reboot system 3. If problem still exist, please send system event log to Lenovo service for further investigation. • FQXSPPW0005I: [PowerSupplyElementName] is operating in an Input State that is out of range.
  • Page 103 Alert Category: Warning - Power SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0100 User Action: Make sure power cables are connected correctly. • FQXSPPW0007L: [PowerSupplyElementName] has a Configuration Mismatch. This message is for the use case when an implementation has detected a Power Supply with a Configuration Error.
  • Page 104 User Action: Complete the following steps: 1. If the specified sensor is Planar 3.3V or Planar 5V, contact Lenovo for further support. 2. If the specified sensor is Planar 12V, check XClarity Controller (XCC)event log for power-supply- related issues and resolve those issues.
  • Page 105 • FQXSPPW0057J: Sensor [SensorElementName] has transitioned from normal to non-critical state. This message is for the use case when an implementation has detected a Sensor transitioned to non- critical from normal. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: PLAT CIM ID: 0520 User Action:...
  • Page 106 2. If the error persists, remove A/C power and any recently installed components. 3. If the system successfully powers on, complete the following steps: a. Check the Server Proven website (http://www.lenovo.com/us/en/serverproven/index.shtml) to make sure that recently installed components are compatible with the system.
  • Page 107 Note: If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before the update. 4. Collect Service Data log. 5. Contact Lenovo Support. • FQXSPPW2001I: [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName].
  • Page 108 SNMP Trap ID: 164 CIM Prefix: PLAT CIM ID: 0089 User Action: Information only; no action is required. • FQXSPPW2005I: [PowerSupplyElementName] has returned to a Normal Input State. This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal.
  • Page 109 SNMP Trap ID: 24 CIM Prefix: PLAT CIM ID: 0107 User Action: Inforation only; no action is required. • FQXSPPW2031I: Numeric sensor [NumericSensorElementName] going low (lower non-critical) has deasserted. This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has deasserted.
  • Page 110 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: PLAT CIM ID: 0521 User Action: Information only; no action is required. • FQXSPPW2061I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 111 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Redundant Power Supply SNMP Trap ID: 10 CIM Prefix: PLAT CIM ID: 0807 User Action: Information only; no action is required. • FQXSPPW2110I: Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted.
  • Page 112 CIM Prefix: PLAT CIM ID: 0164 User Action: Complete the following steps until the problem is solved: 1. Check Lenovo Support (http://support.lenovo.com/) for service bulletins and Tech tips and firmware update related to your drive. 2. Look for any other RAID-related errors.
  • Page 113 • FQXSPSD0002G: Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. This message is for the use case when an implementation has detected an Array Failure is Predicted. Severity: Warning Serviceable: Yes Automatically notify Support: Yes Alert Category: System - Predicted Failure SNMP Trap ID: 27 CIM Prefix: PLAT CIM ID: 0168 User Action:...
  • Page 114 Complete the following steps: 1. Replace any hard disk drive that is indicated by lit status. 2. Recreate the array. 3. Restore the date from backup. • FQXSPSD0007I: Rebuild in progress for Array in system [ComputerSystemElementName]. This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
  • Page 115 Alert Category: System - Predicted Failure SNMP Trap ID: 27 CIM Prefix: PLAT CIM ID: 0169 User Action: Information only; no action is required. • FQXSPSD2003I: Hot spare disabled for [ComputerSystemElementName]. This message is for the use case when an implementation has detected a Hot Spare has been Disabled. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 116 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0179 User Action: Information only; no action is required. • FQXSPSE0000F: The Chassis [PhysicalPackageElementName] was opened. This message is for the use case when the Chassis has been opened. Severity: Warning Serviceable: Yes Automatically notify Support: No...
  • Page 117 SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0014 User Action: Information only; no action is required • FQXSPSE4002I: Security: Userid: [arg1] using [arg2] had [arg3] login failures from WEB client at IP address [arg4]. This message is for the use case where a user has failed to log in to a Management Controller from a web browser.
  • Page 118 • FQXSPSE4005I: Remote access attempt failed. Invalid userid or password received. Userid is [arg1] from TELNET client at IP address [arg2]. This message is for the use case where a user has failed to log in to a Management Controller from a telnet session.
  • Page 119 CIM Prefix: IMM CIM ID: 0076 User Action: Information only; no action is required • FQXSPSE4010I: LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], BindingMethod=[arg4], EnhancedRBS=[arg5], TargetName=[arg6], GroupFilter=[arg7], GroupAttribute=[arg8], LoginAttribute=[arg9]. A user configured an LDAP Miscellaneous setting Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
  • Page 120 User Action: Information only; no action is required • FQXSPSE4014I: SSH [arg1] by user [arg2]. A user enables or disables SSH services Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0094 User Action: Information only;...
  • Page 121 User Action: Information only; no action is required • FQXSPSE4018I: User [arg1] removed. A user account was deleted Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0101 User Action: Information only;...
  • Page 122 • FQXSPSE4022I: User [arg1] for SNMPv3 set: AuthenticationProtocol=[arg2], PrivacyProtocol= [arg3], AccessType=[arg4], HostforTraps=[arg5] by user [arg6] from [arg7] at IP address [arg8]. User account SNMPv3 settings changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0105 User Action: Information only;...
  • Page 123 • FQXSPSE4026I: Security: Userid: [arg1] had [arg2] login failures from a CIM client at IP address [arg3]. This message is for the use case where a user has failed to log in to a Management Controller from CIM. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login...
  • Page 124 Information only; no action is required • FQXSPSE4030I: Security: Userid: [arg1] had [arg2] login failures from IPMI serial client. This message is for the use case where a user has failed to log in to a Management Controller from IPMI serial client Severity: Info Serviceable: No...
  • Page 125 • FQXSPSE4034I: User [arg1] has removed a certificate. User removed certificate Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0164 User Action: Information only; no action is required •...
  • Page 126 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0219 User Action: Information only; no action is required • FQXSPSE4039I: Temporary user account [arg1] is created by inband tool. Temporary user account create Severity: Info Serviceable: No...
  • Page 127 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0238 User Action: Information only; no action is required • FQXSPSE4043I: Retrieving the third-party password [arg1] by user [arg2] from [arg3] at IP address [arg4].
  • Page 128 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0242 User Action: Information only; no action is required • FQXSPSE4047I: Role [arg1] is [arg2] and assigned with custom privileges [arg3][arg4][arg5][arg6] [arg7][arg8][arg9][arg10][arg11] by user [arg12] .
  • Page 129 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0251 User Action: Information only; no action is required • FQXSPSE4051I: Management Controller [arg1] joined the neighbor group [arg2] by user [arg3] at IP address [arg4].
  • Page 130 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0264 User Action: Information only; no action is required • FQXSPSE4055I: SED encryption is enabled by user [arg1] at IP address [arg2]. SED encryption is enabled.
  • Page 131 CIM Prefix: IMM CIM ID: 0268 User Action: Information only; no action is required • FQXSPSE4059I: User [arg1] password modified by user [arg2] from [arg3] at IP address [arg4]. A user account was changed by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
  • Page 132 User Action: Information only; no action is required • FQXSPSE4063I: The system guard configuration is updated: status=[arg1], hardware inventory= [arg2] and action=[arg3] by user [arg4] from [arg5] at IP address [arg6]. The system guard configuration is updated by user. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 133 User Action: Information only; no action is required • FQXSPSE4067I: User [arg1] accessible interfaces is set to [arg2][arg3][arg4][arg5][arg6] by user [arg7] from [arg8] at IP address [arg9]. User account accessible interfaces assigned by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0285...
  • Page 134 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0291 User Action: Information only; no action is required • FQXSPSE4071I: Chassis Intrusion detection is [arg1] by user [arg2] from [arg3] at IP address [arg4]. A user enables or disables Chassis Intrusion detection Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 135 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0300 User Action: Information only; no action is required • FQXSPSE4075I: [arg1] by KCS to allow secure boot to be enabled by user [arg2] from [arg3] at IP address [arg4]. Allow Secure boot to be enabled over KCS Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 136 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0315 User Action: Information only; no action is required • FQXSPSE4079I: The Operator role is [arg1] to contain Remote Console Access permission by user [arg2] from [arg3] at IP address [arg4]. Update privilege to enable/disable Operator to access Remote Console Severity: Info Serviceable: No...
  • Page 137 User Action: Information only; no action is required • FQXSPSE4083I: The local cached key has expired and destroyed it. This message is for the use case where the local cached key has expired and destroyed it. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
  • Page 138 CIM Prefix: PLAT CIM ID: 0524 User Action: Complete the following steps until the problem is solved: 1. Check Lenovo Support (http://support.lenovo.com/) for service bulletins and Tech tips 2. Update the firmware for your drive. 3. Look for RAID-related errors.
  • Page 139 Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0525 User Action: Information only; no action is required. • FQXSPSS4000I: Management Controller Test Alert Generated by [arg1]. This message is for the use case where a user has generated a Test Alert. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 140 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0097 User Action: Information only; no action is required • FQXSPSS4004I: Test Call Home Generated by user [arg1]. Test Call Home generated by user. Severity: Info Serviceable: No Automatically notify Support: Yes Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0134...
  • Page 141 User Action: Information only; no action is required • FQXSPSS4008I: The [arg1] setting has been changed to [arg2] by user [arg3]. The setting has been changed by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0225 User Action:...
  • Page 142 • FQXSPTR4000I: Management Controller [arg1] clock has been set from NTP server [arg2]. This message is for the use case where a Management Controller clock has been set from the Network Time Protocol server. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0033...
  • Page 143 • FQXSPUN0009G: Sensor [SensorElementName] has asserted. This message is for the use case when an implementation has detected a Sensor has asserted. Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0508 User Action: Complete the following steps: 1.
  • Page 144 SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0530 User Action: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If the error continues, contact service for further support.
  • Page 145 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0536 User Action: Information only; no action is required. • FQXSPUN0056G: Sensor [SensorElementName] has asserted. This message is for the use case when an implementation has detected a Sensor has asserted. Severity: Warning Serviceable: No Automatically notify Support: No...
  • Page 146 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0509 User Action: Information only; no action is required. • FQXSPUN2018I: Sensor [SensorElementName] has deasserted the transition from normal to non- critical state. This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
  • Page 147 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0537 User Action: Information only; no action is required. • FQXSPUP0002I: A firmware or software change occurred on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected that the Firmware or Software Changed.
  • Page 148 • FQXSPUP4001I: Flash of [arg1] from [arg2] succeeded for user [arg3] . This message is for the use case where a user has successfully flashed the firmware component (MC Main Application, MC Boot ROM, BIOS, Diagnostics, System Power Backplane, Remote Expansion Enclosure Power Backplane, Integrated System Management).
  • Page 149 Attempt to flash the XCC firmware to the same level on all nodes. • FQXSPUP4005I: FPGA firmware mismatch between nodes/servers [arg1] and [arg2]. Please attempt to flash the FPGA firmware to the same level on all nodes/servers. A mismatch of FPGA firmware has been detected between nodes/servers Severity: Error Serviceable: No Automatically notify Support: No...
  • Page 150 • FQXSPUP4009I: Please ensure that the system is flashed with the correct [arg1] firmware. The Management Controller is unable to match the firmware to the server. This message is for the use case where a firmware version does not match the server. Severity: Error Serviceable: No Automatically notify Support: No...
  • Page 151 • FQXSPWD0001I: Reboot of system [ComputerSystemElementName] initiated by watchdog [WatchdogElementName]. This message is for the use case when an implementation has detected a Reboot by a Watchdog occurred. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0370 User Action:...
  • Page 152 User Action: Information only; no action is required ThinkSystem ST250 Messages and Codes Reference...

  • Page 153: Chapter 3. Uefi Events

    UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
  • Page 154 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU0023I Secure Boot Image Verification Failure has been cleared as no failure Informational in this round boot. FQXSFPU0025I The default system settings have been restored. Informational FQXSFPU4034I TPM Firmware recovery is finished, rebooting system to take effect. Informational FQXSFPU4038I TPM Firmware recovery successful.
  • Page 155 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU0024G Intel UEFI ACM startup failed, make sure TPM is enabled. Warning FQXSFPU4033F TPM Firmware recovery is in progress. Please DO NOT power off or Warning reset system. FQXSFPU4035M TPM Firmware recovery failed.

  • Page 156: List Of Uefi Events

    2. Search for the driver menu from System Settings and change settings appropriately. 3. Save settings and restart the system. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFDD0002M: DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller.
  • Page 157 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 158 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
  • Page 159 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 2. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.)
  • Page 160 2. Verify that the DIMMs are installed in the correct population sequence. 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 161 6. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0007I: [arg1] DIMM number [arg2] has been replaced. [arg3] Severity: Info Parameters: [arg1] :Unqualified/Non Lenovo [arg2]: Dimm Silk Label, 1-based [arg3]: DIMM info (S/N, FRU and UDI.), e. g. "739E68ED-VC10 FRU 0123456" User Action: Complete the following steps: 1.
  • Page 162 Power cycle the system by removing power for a few seconds. b. Clear CMOS settings by removing battery for a few seconds. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0011I: Memory population change detected. [arg1]...
  • Page 163 Complete the following steps: 1. Reseat the affected DIMM. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 164 [arg1]: Socket number, 1-based. User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Power off the system and remove A/C power. 3. Restore A/C power and power on the system.
  • Page 165 Severity: Warning User Action: Complete the following steps: 1. Reboot the system. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU0023G: Secure Boot Image Verification Failure Warning. Severity: Warning User Action: Complete the following steps: 1.
  • Page 166 Severity: Error User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem.
  • Page 167 Complete the following steps: 1. Reboot the system. Reflash UEFI image. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 168 2. If the error recurs TPM related features will not work. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 169 Usually, the TPM update information is located in “System board replacement” section in “Hardware replacement procedures”. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4051G: Undefined TPM_TCM_POLICY found...
  • Page 170 1. Remove any newly added TPM/TCM card from the planar or re-install the original TPM/TCM card that shipped with the system. 2. Reboot the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4054G: TPM/TCM card logical binding has failed. Severity: Warning...
  • Page 171 1. If the CMOS clear was user initiated this event can be safely ignored and no further action is required. 2. If the system was recently installed, moved, or serviced, make sure the battery is properly seated. 3. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error.
  • Page 172 2. Make sure XCC and UEFI FW are operating with same compatible level. 3. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 4. Reflash XCC Firmware. 5. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 173 2. Connect at least one bootable device to the system. 3. Connect AC power to the system. 4. Power on system and retry. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFTR0001L: An invalid date and time have been detected. Severity: Warning...
  • Page 174 ThinkSystem ST250 Messages and Codes Reference...

  • Page 175: Chapter 4. Xclarity Provisioning Manager Events

    Chapter 4. XClarity Provisioning Manager events The following events can be generated by the Lenovo XClarity Provisioning Manager. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event. Event description The logged message string that appears for an event.
  • Page 176 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMEM0004I Launching diagnostic program Informational FQXPMEM0005I boot diagnostic program success Informational FQXPMNM0002I Set BMC network parameters to new values. Informational FQXPMOS0010I Red Hat RHEL 7.3 (64-bit) OS installed Informational FQXPMOS0011I Red Hat RHEL 6.9 (64-bit) OS installed...
  • Page 177 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMCL0005K Current System Boot Mode is Legacy. OS Clone only support UEFI Warning Mode. FQXPMCL0030K Failed to export raid config. Warning FQXPMCL0032K Failed to import raid config. Warning FQXPMCL0034K Failed to export uefi settings.

  • Page 178: List Of Xclarity Provisioning Manager Events

    The update package is invalid. Failed to update the firmware. Error FQXPMUP0208M Failed to execute reboot BMC command Error List of XClarity Provisioning Manager events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager. ThinkSystem ST250 Messages and Codes Reference...
  • Page 179 • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. If the problem persists, reflash BMC firmware. 3. Reboot system and retry OS booting. 4. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 180 • FQXPMCL0030K: Failed to export raid config. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. Ensure the state of the RAID adapter and disk drives are normal.
  • Page 181 6. Reboot the machine and retry the import of the RAID configuration. 7. If the problem persists, contact technical support. • FQXPMCL0033I: Import raid config successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0034K: Failed to export uefi settings. Severity: Warning User Action: 1.
  • Page 182 3. Retry the export of BMC setting. 4. If the problem persists, contact technical support. • FQXPMCL0039I: Export bmc settings successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0040K: Failed import bmc settings. Severity: Warning User Action: 1.
  • Page 183 Information only; no action is required. • FQXPMEM0004I: Launching diagnostic program Severity: Info User Action: Information only; no action is required. • FQXPMEM0005I: boot diagnostic program success Severity: Info User Action: Information only; no action is required. • FQXPMEM0006M: Unable to locate diagnostic firmware image Severity: Error User Action: 1.
  • Page 184 Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 3.
  • Page 185 5. If the problem persists, perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, contact technical support. •...
  • Page 186 Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. If the problem persists, reflash BMC firmware. 3. Retry OS deployment. 4. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 187 Information only; no action is required. • FQXPMOS0011I: Red Hat RHEL 6.9 (64-bit) OS installed Severity: Info User Action: Information only; no action is required. • FQXPMOS0012I: SLES 12 for AMD64 and Intel64 Service Pack 2 OS installed Severity: Info User Action: Information only;...
  • Page 188 Severity: Info User Action: Information only; no action is required. • FQXPMOS0020I: Hyper-V Server 2016 SERVERHYPERCORE OS installed Severity: Info User Action: Information only; no action is required. • FQXPMOS0021I: Windows Server 2016 SERVERSOLUTION OS installed Severity: Info User Action: Information only;...
  • Page 189 Information only; no action is required. • FQXPMRS0011K: Failed to change disk drives' state. Severity: Warning User Action: 1. Ensure LXPM and RAID adapter firmware are at the latest levels. 2. Ensure the state of the RAID adapter and disk drives are both healty. 3.
  • Page 190 User Action: 1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and cables. 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, contact technical support. •...
  • Page 191 Severity: Error User Action: 1. Do one of the following: – If the affected drive(s) are detected by the system, update the disk drive firmware and reboot the server. – If the affected drive(s) are not detected by the system or failing to respond: a.
  • Page 192 User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. If the problem persists, contact technical support. • FQXPMSR0012I: Change disk drives' state successfully.
  • Page 193 1. Follow prompts to update the firmware and retry the update. 2. If the problem persists, contact technical support. • FQXPMUP0002K: The selected packages are not compatible Severity: Warning User Action: 1. Follow prompts to update each individual firmware package. 2.
  • Page 194 1. Restart BMC via supported method and reboot the system. 2. Reflash BMC firmware. 3. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4.
  • Page 195 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 196 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 197 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 198 • FQXPMVD0002H: Failed to update the VPD data. Severity: Warning User Action: 1. Press "Update" button on VPD update page. 2. Perform AC reset or virtual reseat if step 1 failed. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.

  • Page 199: Appendix A. Getting Help And Technical Assistance

    Gathering information needed to call Support If you require warranty service for your Lenovo product, the service technicians will be able to assist you more efficiently if you prepare the appropriate information before you call. You can also go to http:// for more information about your product warranty.

  • Page 200: Collecting Service Data

    Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.

  • Page 201: Contacting Support

    Contacting Support You can contact Support to obtain help for your issue. You can receive hardware service through a Lenovo Authorized Service Provider. To locate a service provider authorized by Lenovo to provide warranty service, go to https://datacentersupport.lenovo.com/ and use filter searching for different countries. For Lenovo support telephone numbers, see serviceprovider for your region support details.
  • Page 202 ThinkSystem ST250 Messages and Codes Reference...

  • Page 203: Index

    Index Lenovo XClarity Controller error messages collecting service data Lenovo XClarity Controller events creating a personalized support web page custom support web page service and support before you call error codes and messages hardware Lenovo XClarity Controller UEFI 149, 171...
  • Page 204 ThinkSystem ST250 Messages and Codes Reference...
  • Page 206 Part Number: SP47A36780 Printed in China (1P) P/N: SP47A36780 *1PSP47A36780*...

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