Verizon Fios-G1500 User Manual

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Fios Router

USER

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Model Fios-G1500

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Page 2 CONTENTS INTRODUCTION WIRELESS SETTINGS Package Overview Contents Wireless Status System Basic Security Requirements Settings Features Advanced Getting to Security Settings Know Your Wireless MAC Gateway Authentication 802.11 Mode Other Advanced Wireless Options Guest Wi-Fi CONNECTING Settings YOUR GATEWAY Setting Up Your Gateway Computer Network...
Page 3: Table Of Contents
Network Port Triggering (Home/Office) DMZ Host Connection Remote Broadband Administration Connection Static NAT Wireless Access Point Security Log Connection Broadband Ethernet/Coax Connection SETTING PARENTAL CONTROLS Activating Parental Controls Rule Summary Activating Advanced Parental Controls verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 4 CONTENTS CONFIGURING MONITORING ADVANCED SETTINGS YOUR GATEWAY Using Advanced Gateway Status Settings Advanced Status Utilities System Logging DNS Settings Full Status/System Network wide Monitoring Settings of Connections Routing Traffic Monitoring Date and Time Bandwidth Configuration Monitoring Settings TROUBLESHOOTING Troubleshooting 10.0 Tips Frequently 10.1...
Page 5 TABLE OF CONTENTS SPECIFICATIONS General 11.0 Specifications LED Indicators 11.1 Environmental 11.2 Parameters NOTICES Regulatory 12.0 Compliance Notices verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 6 INTRODUCTION Package Contents System Requirements Features Getting to Know Your Gateway...
Page 7 01/ INTRODUCTION The Verizon Fios Router lets you transmit and distribute digital entertainment and information to multiple devices in your home/office. Your Gateway supports networking using coaxial cables, Ethernet, or Wi-Fi, making it one of the most versatile and powerful gateways available.
Page 8 PACKAGE CONTENTS, SYSTEM REQUIREMENTS AND FEATURES 1.0/ PACKAGE CONTENT Your package contains: • The Fios Router • Power adapter • LAN Ethernet cable (yellow) • WAN Ethernet cable (white) • Quick Start Guide SYSTEM REQUIREMENTS 1.1/ System and software requirements are: •...
Page 9 – Intrusion detection with Denial of Service protection against IP spoofing attacks, scanning attacks, IP fragment overlap exploit, ping of death, and fragmentation attacks – Event logging – MAC address filtering – Static NAT verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 10 FEATURES AND GETTING TO KNOW YOUR GATEWAY – Port forwarding – Port triggering – Access control – Advanced wireless protection featuring WPA2/WPA Mixed Mode, WEP 64/128 bit encryption, and MAC address filtering • Options, including: – DHCP server – WAN interface auto-detection –...
Page 11 WPS pairing process on your wireless device (also known as a wireless client). When a device begins connecting to your Gateway using WPS, the wireless light rapidly flashes white for a few seconds, then turns solid white as the connection completes. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 12 GETTING TO KNOW YOUR GATEWAY If there is an error during the WPS pairing process, the wireless light flashes red rapidly for two minutes after the error occurs. The WPS button can also be used to reboot the router. To perform a soft reboot, press and hold the WPS button for at least 10 seconds.
Page 14 Coax WAN and LAN - connects your Gateway to the Internet and/or to other MoCA devices using a coaxial cable. Warning: The WAN Coax Port is intended for connection to Verizon Fios only. It must not be connected to any exterior or interior coaxial wires not designated for Verizon Fios.
Page 15 Verizon Fios Accessories Store at verizon.com/fiosaccessories. If you are replacing an existing Verizon wall mounted router, you do not need to remove the mounting screws from the wall. The existing mounting screws will fit the new bracket.
Page 16 GETTING TO KNOW YOUR GATEWAY Slide the foot toward the front of the Gateway and pull the foot from the holes. You may need to wiggle the foot slightly. You may use the wall mount bracket as a template for positioning the Gateway.
Page 17 Gateway using the single screw you removed from the foot. Slide the wall mount bracket with the attached Gateway on the screws, then slide the bracket down until it locks in place. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 18 CONNECTING YOUR GATEWAY Setting Up Your Gateway Computer Network Configuration Main Screen...
Page 19 02/ CONNECTING YOUR GATEWAY Connecting your Gateway and accessing its web-based Graphical User Interface (GUI) are both simple procedures. Accessing the GUI may vary slightly, depending on your device’s operating system and web browser. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 20 Remove your Gateway, Ethernet cables, and power adapter from the box. Locate your high-speed Internet (WAN) outlet. This would be the wall jack installed previously by Verizon. Note the type of jack may be either Ethernet or coaxial. Connect your Gateway to the Internet (WAN).
Page 21 Ethernet ports in the back of your Gateway. Alternatively, you can use your own Ethernet cable of any color to connect from the yellow Ethernet ports on the back of your Gateway to your device with an Ethernet connector. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 22 SETTING UP YOUR GATEWAY • Plug the other end of the yellow Ethernet cable into the Ethernet port of your network device. If connecting a wireless device: • Access the Wi-Fi setting on your wireless device, then select your new Gateway using the wireless network name (ESSID) shown on the sticker located on the side of your Gateway.
Page 23 Wizard displays to help step you through the setup process. In the Admin Password field, enter the password that is printed next to the Administrator Password on the label on the side of your Gateway. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 24 SETTING UP YOUR GATEWAY Click Next. The Personalize Your Wi-Fi Settings screen displays. Click on the check box next to Setup your Guest Wi-Fi (Optional) to personalize your Guest Wi-Fi Name and Password. For your protection, your Gateway is pre-set at the factory to use WPA2/WPA mixed mode (Wi-Fi Protected Access) encryption for your wireless network.
Page 25 Gateway, you will be disconnected from the Wi-Fi network when you change the Wi-Fi name or Wi-Fi password. When this occurs, your Gateway will detect this situation and prompt you to reconnect using the new settings. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 26 Internet and is ready for use. You can click on Main Router Settings to access the Main screen of the Gateway or click on Start Browsing and you will be directed to the Verizon.com website. If your Gateway is subsequently reset to the factory default settings, the settings printed on the label will again be in effect.
Page 27 To configure Internet Protocol Version 6 (TCP/IPv6) to use dynamic IP addressing, repeat step 1 to 7. However for step 3, select Internet Protocol Version 6 (TCP/IPv6) in the Properties option (refer to IPv6 section for Gateway configuration). verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 28 COMPUTER NETWORK CONFIGURATION MACINTOSH OS X Click the Apple icon in the top left corner of the desktop. A menu displays. Select System Preferences. The System Preferences window displays. Click Network. Verify that Ethernet, located in the list on the left, is highlighted and displays Connected.
Page 29 You can easily add wireless devices to your wireless network using the WPS option if your wireless device supports the WPS feature. To access WPS using the user interface: From the Main menu, select Wireless Settings, then select Wi-Fi Protected Setup (WPS). verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 30 COMPUTER NETWORK CONFIGURATION Enable the protected setup by moving the selector to On. Use one of the following methods: • If your wireless client device has a WPS button, press the WPS button on your Gateway, then click the WPS button on your wireless device (client) to start the WPS registration process.
Page 31 Wi-Fi is on. CONNECTING A WI-FI DEVICE USING A PASSWORD Verify each device that you are connecting wirelessly (using Wi-Fi) has a built-in wireless or external wireless adapter. Open the device’s wireless settings application. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 32 2.2/ When you log into your Gateway, the page displays showing the Main navigation menu at the top of the page and your Gateway’s Status, including Quick Links, My Network, and Verizon Zone display in the body of the page.
Page 33 02/ CONNECTING YOUR GATEWAY 2.2a/ MENU The Main menu links across the top of the page to the following configuration options and chapters: • Wireless Settings - Chapter 3 verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 34 WAN IP address: Address of the broadband connection QUICK LINKS Quick Links contains frequently accessed documentation, such as User Guide and Verizon Help, and settings, such as Change Wireless Settings, Change Admin Password, and Port Forwarding as well as Logout.
Page 35 You can view the individual settings of each device by clicking its icon. VERIZON ZONE The Verizon Zone contains links to various Verizon web sites and other informational links. Note: You may see an alert when using an older 802.11b device indicating the Wi-Fi network performance maybe affected, as shown in the example below.
Page 36 MAIN SCREEN...
Page 37 WIRELESS SETTINGS Overview Wireless Status Basic Security Settings Advanced Security Settings Wireless MAC Authentication 802.11 Mode Other Advanced Wireless Options Guest Wi-Fi Settings verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 38 OVERVIEW Wireless networking enables you to free yourself from wires and plugs, making your devices more accessible and easier to use. You can create a wireless network, including accessing and configuring wireless security options.
Page 39 This information is displayed on a sticker located on the side of your Gateway. Your Gateway integrates multiple layers of security. These include Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA/WPA2), and firewall. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 40 WIRELESS STATUS 3.1/ WIRELESS STATUS Use the Wireless Status feature to view the status of your Gateway’s wireless network. To view the status: Access the Main page. You can quickly view your Gateway’s wireless status in the My Network column. This includes all devices that have recently accessed or are currently connected to the network.
Page 42 WIRELESS STATUS AND BASIC SECURITY SETTINGS On the Wireless Status page for either 2.4 GHz or 5 GHz, the following information displays: • Radio Enabled - displays whether the wireless radio is active. When the radio is not enabled, no wireless devices will be able to connect to the home network.
Page 43 • Packets Received/Sent - displays the number of packets received and sent since the wireless capability was activated. BASIC SECURITY SETTINGS 3.2/ You can configure the basic security settings for your Gateway’s wireless network. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 44 BASIC SECURITY SETTINGS To configure the basic security radio, SSID and channel settings: On the Wireless Setting page, select Basic Security Settings. To activate the wireless radio, click the On radio button. If desired, enter a new name for the wireless network in the SSID field or leave the default name that displays automatically.
Page 45 WPA/WPA2 mixed mode is the default wireless security protocol. To set the WPA/WPA2 Mixed Mode security: Enter the Pre-Shared Key as a wireless password. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 46 BASIC SECURITY SETTINGS To activate the group key update interval, select the Group Key Update Interval check box and set the interval time in seconds. Click Apply to save the changes. WPA2 If WPA2 (Wi-Fi Protected Access II) was selected, the WPA2 page displays.
Page 47 Protected Setup (WPS). WEP should only be enabled if you have wireless client devices that don’t support WPA or WPA2. Note: Your Gateway’s recommended wireless security encryption is set to WPA2. This is the factory default. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 48 BASIC SECURITY SETTINGS AND ADVANCED SECURITY SETTINGS This section explains how to activate WEP (Wired Equivalent Privacy) wireless security. WEP is a significantly less robust security compared to WPA or WPA2 and is not recommended. To set up WPA2 wireless security, refer to the WPA2 section. To configure basic security to WEP: To turn on WEP (Wired Equivalent Privacy) security, click the WEP radio button.
Page 49 In the Wireless Settings page, select Advanced Security Settings. 3.3a/ LEVEL 1: SECURING YOUR NETWORK In the Level 1 section, select the type of wireless security. Depending on your selection, one of the following pages displays. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 50 ADVANCED SECURITY SETTINGS LEVEL 1: SSID BROADCAST 3.3b/ You can configure your Gateway’s SSID broadcast capabilities to allow or disallow wireless devices from automatically using a broadcast SSID name to detect your Gateway wireless network. To enable or disable SSID broadcast: In the Advanced Settings page, locate the Level 1 section.
Page 51 LEVEL 2: LIMIT ACCESS 3.3c/ You can configure your Gateway to limit access to your wireless network allowing access only to those devices with specific MAC addresses or based on the type of wireless technology used. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 52 ADVANCED SECURITY SETTINGS AND WIRELESS MAC AUTHENTICATION To limit access: In the Advanced Settings page, locate the Level 2 section. To allow only devices with specific MAC addresses, click the Wireless MAC Authentication link. The Wireless MAC Authentication page displays. For additional details, refer to the Wireless MAC Authentication section.
Page 53 • Deny all devices listed below – denies access to the listed devices. All other wireless devices will be able to access the wireless network if they use the correct wireless password. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 54 WIRELESS MAC AUTHENTICATION AND 802.11 MODE...
Page 55 From the 802.11 Mode page, you can limit the wireless access to your network by selecting the 2.4 GHz and 5 GHz wireless communication standard (mode) best suited or compatible with the devices you allow access to your wireless network. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 56 802.11 MODE AND OTHER ADVANCED WIRELESS OPTIONS To select the 802.11 Mode: On the Advanced Settings page, locate the Level 2 section and click the 802.11 Mode link. The 802.11 Mode page displays. Select the 2.4 GHz Wireless Mode as follows: •...
Page 57 Other Advanced Wireless Options link. A warning message displays. Click Yes. The Other Advanced Wireless Options page displays. Comment: The following example uses the 2.4 GHz network. The display configuration looks basically the same for the 5 GHz network. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 58 OTHER ADVANCED WIRELESS OPTIONS View the following options: Caution: These settings should only be configured by experienced network technicians. Changing the settings could adversely affect the operation of your Gateway and your local network.
Page 59 Beacon Interval – displays the time period of the beacon interval • DTIM (Delivery Traffic Indication Message) Interval – provides a countdown mechanism, informing wireless network clients of the next window for listening to broadcast and multicast messages verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 60 OTHER ADVANCED WIRELESS OPTIONS • Fragmentation Threshold – increases the reliability of frame transmissions on the wireless network • RTS Threshold – controls the size of the data packet that the low level RF protocol issues to an RTS packet •...
Page 61 To enable Wireless QoS (WMM), select the Enabled check box. To enable WMM Power Save, enable Wireless QoS (WMM) first, then enable WMM Power Save by selecting the Enabled check box. Click Apply to save changes. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 62 Wi-Fi SSID and one password and use it for all guests. Guest Wi-Fi can be managed using either the Gateway’s web interface, or via the Verizon MyFios app. The guest network SSID does not change when you make a change to your primary network SSID.
Page 63 From the Main menu, select Wireless Settings, then select Guest Wi-Fi Settings Select the Guest Wi-Fi tab Press the Edit button and enter a valid SSID and password Press Save to save changes Toggle the Guest Wi-Fi button to ON verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 64 GUEST WI-FI SETTINGS GUEST DEVICES 3.7b/ The devices on the Guest Wi-Fi network can be viewed on the Guest Devices page. If the admin toggles the button next to a device to OFF, that device will be blocked from accessing the Internet.
Page 66 ACCESSING MY NETWORK SETTINGS You can configure the basic network settings for your Gateway’s network.
Page 67 To view your network connections: On the Main page, select the My Network icon. The My Network page opens with our current status displayed. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 68 USING MY NETWORK SETTINGS 4.1/ USING MY NETWORK SETTINGS You can access and configure common network parameters: • Block this Device - Click Block this Device to quickly enable/ disable a device from having Internet access. Website Blocking - To block specific websites, click Website •...
Page 69 Rename this Device. The Rename Device page displays. If desired, enter the new device name and/or select a different icon. Click Apply to save changes. The My Network page will open with the new name and icon displayed. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 70: Using Network Connections
USING NETWORK CONNECTIONS Accessing Network Connections Network (Home/Office) Connection Ethernet/Coax Connection Wireless Access Point Connection Broadband Ethernet/Coax Connection...
Page 71 Your Gateway supports various local area network (LAN) and wide area network (WAN), or Internet connections using Ethernet or coaxial cables. You can configure aspects of the network and Internet connections as well as create new connections. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 72 ACCESSING NETWORK CONNECTIONS & NETWORK (HOME/OFFICE) CONNECTION Caution: The settings described in this chapter should only be configured by experienced network technicians. Changes could adversely affect the operation of your Gateway and your local network. ACCESSING NETWORK CONNECTIONS 5.0/ You can access your network connections and view the connections by connection type.
Page 73 You can view the properties of your local network. This connection is used to combine several network interfaces under one virtual network. For example, you can create a home/office network connection for Ethernet and other network devices. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 74 NETWORK (HOME/ OFFICE) CONNECTION Note: When a network connection is disabled, the formerly underlying devices connected to it will not be able to obtain a new DHCP address from that Gateway network interface. To view the connection: On the Network Connections page, click the Network (Home/Office) connection link.
Page 75 In the Network (Home/Office) Properties page, click Settings. The configuration page displays. Configure the following sections, as needed. GENERAL In the General section, verify the following information: • Status - displays the connection status of the network. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 76 LAN interfaces. By default, the Ethernet, Coax, and Wireless Access Point connections are included in the ‘Network (Home/Office)’ bridge. Caution: Do not change these settings unless specifically instructed to by Verizon. Changes could adversely affect the operation of your Gateway and your local network.
Page 77 IP ADDRESS DISTRIBUTION The IP Address Distribution section of the Properties settings is used to configure your Gateway’s Dynamic Host Configuration Protocol (DHCP) server parameters. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 78 NETWORK (HOME/ OFFICE) CONNECTION Once enabled and configured, the DHCP server automatically assigns IP addresses to any network devices which are set to obtain their IP address dynamically. If DHCP Server is enabled on your Gateway, configure the network devices as DHCP Clients. There are 2 basic options in this section: Disabled and DHCP Server.
Page 79 The path determination is based on network/device reachability and status of network being traveled. To configure routing: In the Routing Table section, click Add New Route to display and modify the new route configuration page. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 80 NETWORK (HOME/OFFICE) CONNECTION AND BROADBAND CONNECTION COMPLETE NETWORK CONNECTION CONFIGURATION UPDATES To save your changes click Apply. BROADBAND CONNECTION 5.2/ You can view the properties of your broadband connection (your connection to the Internet). This connection may be via either Ethernet or Coaxial cable.
Page 82: Connection
BROADBAND CONNECTION CONFIGURING THE ETHERNET/COAX CONNECTION 5.2a/ To configure the connection: In the Broadband Connection (Ethernet/Coax) Properties page, click Settings. The configuration page displays. Configure the following settings, as needed. GENERAL Verify the following information: • Status - displays the connection status of the network. •...
Page 83 Select the On or Off radio button in the Auto Detection field. To set privacy, select the Enabled check box. This causes all devices connected to the coaxial cable to use the same password. This is recommended. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 84: Wireless
BROADBAND CONNECTION AND WIRELESS ACCESS POINT CONNECTION To set the password, enter the Coax Link password in the Password field. To enable or disable the Coax link, click Disable or Enable. To view the devices connected using the coaxial cable, click the Go to WAN Coax Stats link.
Page 86 WIRELESS ACCESS POINT CONNECTION To disable the connection, click Disable. To rename the connection, enter a name in the Name field. Click Apply to save the changes. Reboot your Gateway.
Page 87 Settings. The configuration page displays. Verify the following information: • Status - displays the connection status of the network. Network – displays the type of network connection. • • Connection Type - displays the type of connection. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 88: Connection
WIRELESS ACCESS POINT CONNECTION AND BROADBAND ETHERNET/COAX CONNECTION • Physical Address - displays the physical address of the network card used for the network. • MTU - specifies the largest packet size permitted for Internet transmissions: – Automatic - set the MTU (Maximum Transmission Unit) at 1500 –...
Page 89 To rename the network connection, enter the new name in the Name field. Click Apply to save changes. 5.4a/ CONFIGURING THE ETHERNET/COAX CONNECTION To configure the connection: In the Broadband Connection (Ethernet/Coax) Properties page, click Settings. The configuration page displays. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 90 BROADBAND ETHERNET/ COAX CONNECTION Configure the following settings, as needed. GENERAL Verify the following information: • Status - displays the connection status of the network • Network – displays the type of network connection • Connection Type - displays the type of connection •...
Page 91 This is recommended. To set the password, enter the Coax Link password in the Password field. To enable or disable the Coax link, click Disable or Enable. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 92 This is useful if the connection operates under a bridge. • Obtain an IP Address Automatically – the network connection is required by Verizon to obtain an IP address automatically. The server assigning the IP address also assigns a subnet mask address, which can be overridden by entering another subnet mask address.
Page 94: Configuring Security Settings
CONFIGURING SECURITY SETTINGS Firewall Access Control Port Forwarding Port Triggering DMZ Host Remote Administration Static NAT Security Log...
Page 95 Your Gateway’s security suite includes comprehensive and robust security services, such as stateful packet inspection, firewall security, user authentication protocols, and password protection mechanisms. These and other features help protect your computers from security threats on the Internet. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 96: Firewall
FIREWALL This chapter covers the following security features: • Firewall - select the security level for the firewall. • Access Control - restrict access from the local network to the Internet. • Port Forwarding - enable access from the Internet to specified services provided by computers on the local network.
Page 98 FIREWALL regardless HTTP access from the Internet to the local network is blocked or permitted. It is the origin of the request, not subsequent responses to this request, which determines whether a session can be established. SETTING FIREWALL CONFIGURATION 6.0a/ You can select a maximum, typical, or minimum security level to block, limit, or permit all traffic.
Page 99 06/ CONFIGURING SECURITY SETTINGS SPECIFYING GENERAL SETTINGS FOR IPV4 OR IPV6 6.0b/ To set your firewall configuration: From the Firewall General settings page click on desired IPv6 option to configure IPv6 security: verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 100: Access Control
FIREWALL AND ACCESS CONTROL Select a security level by clicking one of the radio buttons. Using the Minimum Security setting may expose the local network to significant security risks, and should only be used for short periods of time to allow temporary network access.
Page 102: Port Forwarding
ACCESS CONTROL AND PORT FORWARDING To apply the rule to: • All networked devices - select Any. • Specific devices only - select User Defined, then click Add and create a network object. In the Protocol field, select the Internet protocol to be allowed or blocked.
Page 103 Internet access to servers within the local network. To create port forwarding rules: From the Firewall page, select Port Forwarding. The Port Forwarding page opens with the current rules displayed. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 104 PORT FORWARDING AND PORT TRIGGERING To create a new rule, select the IP address in the Select IP from Menu drop down. Select the application in the Application to Forward drop down. Click Add. The rule displays in the Applied Rules section. Click Apply to save changes.
Page 105 • Firewall blocks inbound traffic by default. • Server replies to your Gateway IP, and the connection is not sent back to the host since it is not part of a session. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 106: Port Triggering
PORT TRIGGERING AND DMZ HOST To resolve the conflict, a port triggering entry must be defined, which allows inbound traffic on UDP port 3333 only after a network host generated traffic to UDP port 2222. This results in your Gateway accepting the inbound traffic from the gaming server and sending it back to the network host which originated the outgoing traffic to UDP port 2222.
Page 107: Dmz Host
The Port Triggering page displays. Click Apply again to save all changes. 6.4/ DMZ HOST DMZ Host allows a single device on your primary network to be fully exposed to the Internet for special purposes like Internet gaming. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 108 DMZ HOST AND REMOTE ADMINISTRATION Warning: Enabling DMZ Host is a security risk. When a device on your network is a DMZ Host, it is directly exposed to the Internet and loses much of the protection of the firewall. If it is compromised, it can also be used to attack other devices on your primary network.
Page 109 • Diagnostic Tools - used for troubleshooting and remote system management by a user or Verizon. Web Management remote administration access may be used to modify or disable firewall settings. Local IP addresses and other settings can also be changed, making it difficult or impossible to access your Gateway from the local network.
Page 110: Remote
REMOTE ADMINISTRATION AND STATIC NAT To enable remote administration: Select Remote Administration. To enable access, select the check box. Click Apply to save changes. To remove access, clear the check box. Click Apply again to save changes.
Page 111: Static Nat
Internet. This allows an internal host, such as a web server, to have an unregistered (private) IP address and still be accessible over the Internet. To configure static NAT: Select Static NAT. To create a static NAT, click Add. The Add NAT/NAPT Rule page displays. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 112: Security Log
STATIC NAT AND SECURITY LOG Select a source address in the Specify Address field or enter an IP address in the text box. Enter the public IP address. If using port forwarding, select the Enable Port Forwarding for Static NAT check box. Click Apply to save changes.
Page 113 ARP – an ARP packet has been accepted. AUTH:113 request - an outbound packet for AUTH protocol has • been accepted (for maximum security level). Broadcast/Multicast protection – a packet with a broadcast/ • multicast source IP has been blocked. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 114 SECURITY • Default policy – a packet has been accepted/blocked according to the default policy. • Defragmentation failed – the fragment has been stored in memory and blocked until all fragments have arrived and defragmentation can be performed. • DHCP request – your Gateway sent a DHCP request (depends on the distribution).
Page 115 ICMP redirect protection – an ICMP redirected message has • been blocked. • ICMP replay – an ICMP replay message has been blocked. • Illegal packet options – the options field in the packet’s header is either illegal or forbidden. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 116 SECURITY • IP Version 6 – an IPv6 packet has been accepted. • Malformed packet: Failed parsing – a packed has been blocked because it is malformed. Maximum security enabled service – a packet has been • accepted because it belongs to a permitted service in the maximum security level.
Page 117 Wildcard connection hooked – debug message regarding connection. • Wildcard connection opened - debug message regarding connection. • WinNuke protection – a WinNuke attack has been blocked. To view the security log: Select Security Log. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 118 SECURITY To modify the types of events that display in the log, click Settings.
Page 119 Remote Administration Attempts check box. To log the connection for handling by the firewall and application level Gateways, click the Connection States check box. Click Apply to save changes. The Security Log page displays. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 120: Setting Parental Controls
SETTING PARENTAL CONTROLS Activating Parental Controls Rule Summary Activating Advanced Parental Controls...
Page 121 Gateway’s Parental Controls were designed to allow control of Internet access on all locally networked devices. Verizon is now offering an advanced parental controls solution that offers more robust security features to protect your devices in your home or business.
Page 122: Activating
ACTIVATING PARENTAL CONTROLS 7.0/ ACTIVATING PARENTAL CONTROLS You can create a basic access policy for any computer or device on your Gateway network. Parental controls limit Internet access to specific websites based on a schedule that you create. Access can be limited on specific websites or keywords embedded in a website.
Page 124 ACTIVATING PARENTAL CONTROLS AND RULE SUMMARY To remove a website or keyword, select the word, then click Remove. Create a schedule by selecting the days of the week when the rule will be active or inactive. Set the time when the rule will be active or inactive, then specify the start time and end time.
Page 125: Rule Summary
To view the rule summary, select Rule Summary. The Rule Summary page opens with the rule name, description, and computer or device displayed. You can enable, view, edit, or delete the rule, refer to Scheduler Rules for additional setting details. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 126: Activating Advanced
ACTIVATING ADVANCED PARENTAL CONTROLS 7.2/ ACTIVATING ADVANCED PARENTAL CONTROLS Verizon is now offering an advanced parental controls solution that offers more robust security features to protect your devices in your home or business. Enter the following URL - https://www.verizon.com/home/MLP/router.html ...to learn more and get started using it today on the My Fios app.
Page 128: Configuring Advanced Settings
CONFIGURING ADVANCED SETTINGS Using Advanced Settings Utilities DNS Settings Network Settings Routing Date and Time Configuration Settings...
Page 129 08/ CONFIGURING ADVANCED SETTINGS Advanced settings cover a wide range of sophisticated configurations for your Gateway’s firmware and network. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 130 USING ADVANCED SETTINGS AND UTILITIES Caution: Many of the settings described in this section should only be configured by experienced network technicians. Changes could adversely affect the operation of your Gateway and local network. USING ADVANCED SETTINGS 8.0/ You can access the following settings: Utilities Date &...
Page 131 Reboot Router – restarts your Gateway • MAC Cloning – clones the MAC address • ARP Table – displays active devices with their IP and MAC addresses • Users – creates and manages remote users verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 132 UTILITIES • Quality of Service (QoS) – contact Technical Support for detailed information • Local Administration – allows you to grant local SSH access Remove Administration – detailed in Chapter 6 Configuring Your • Network Settings 8.1a/ DIAGNOSTICS You can use diagnostics to test network connectivity. To diagnose network connectivity: Select Diagnostics in the Advanced page.
Page 134 UTILITIES SAVE OPTIONS You can use one of the save configuration options to save/backup your router’s current configuration file, to load and restore from at a later time. Refer to the image below for an example of the save options. SAVE TO ROUTER AND VZ CLOUD To save your router’s current configuration locally onto your router and/or to the VZ Cloud:...
Page 135 Refer to the image below for an example of the restore options. Note: Only configuration files saved on a specific router can be applied to that router. You cannot transfer or share configuration files between other routers, or different router models. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 136 AUTOMATED BACKUPS The Automated Backups feature will save a copy of your routers current configuration settings to your My Verizon account (on the 1st, 8th, 15th, 22nd and 29th of each month). You can then, select one of the Automated Backups configuration files to restore your router to.
Page 137 Select the Load A File from the Restore Options Click the Restore configuration button Browse to the location of the file, then click Apply to begin the configuration uploading process. Your Gateway will automatically restart with that configuration. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 138 Options Click the Restore configuration button To complete the Restore From Account option, use the My Fios App or your My Verizon account to view your recently saved settings and restore them to the router. RESTORE FACTORY DEFAULTS You can restore your configuration settings to your router factory default settings.
Page 139 You can reboot your Gateway using the Reboot Router feature as well as pressing and holding the WPS button on the front of the Gateway for at least 10 seconds. To reboot your Gateway: Select Reboot Router in the Advanced page. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 140 UTILITIES To reboot, click OK. Your Gateway reboots. This may take up to a minute. To access your Gateway user interface, refresh your web browser. MAC CLONING 8.1d/ A MAC address is a hexadecimal code that identifies a device on a network.
Page 141 You can view the IP and MAC addresses of each DHCP connection. To view the IP and MAC addresses: Select ARP Table. Review the IP and MAC address for each device. When complete, click Close. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 142 UTILITIES USERS 8.1f/ You can view the users that can currently access your wireless network. In addition, you can modify their login password and name as well as manage the number of unsuccessful login attempts a user can enter before your Gateway temporarily denies all further login attempts by that user.
Page 143 To set a new Password, select the Set a new password check box. The New Password fields display. Verify the level of access for the user in the Permissions field. Click Apply to save changes. The Users page opens with the user information displayed. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 144: Dns Settings
UTILITIES AND DNS SETTINGS Click Apply again to save changes and exit. LOCAL ADMINISTRATION 8.1g/ You can grant local access on a specific port. To grant access: Select Local Administration in the Advanced page. To grant access, select the check box for the specific SSH access.
Page 145 DNS database is automatically updated with the new IP address. In this way, even though the IP address changes often, the domain name remains constant and accessible. To set up dynamic DNS: Select Dynamic DNS verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 146 SETTINGS To set up a new entry, click the Add button.
Page 147 Click Apply to save the changes. 8.2b/ DNS SERVER You can edit the host name and/or IP address, if the host was manually added to the DNS table. If not, you can only modify the host name. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 148 DNS SETTINGS AND NETWORK SETTINGS To access the DNS server: Select DNS Server in the Advanced page. To view and add computers stored in the DNS table, click Add DNS Entry. The Add DNS Entry page displays. In the Host Name field, enter the name of the computer, then enter the IP address and click Apply to save changes.
Page 149 In addition, you can define network objects according to MAC address to make the rule application more persistent against network configuration settings. To define a network object: Select Network Objects in the Advanced page. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 150: Network
NETWORK SETTINGS To define a network object, click Add. The Edit Network Objects page displays.
Page 151 UNIVERSAL PLUG AND PLAY 8.3b/ You can use Universal Plug and Play (UPnP) to support new devices without configuring or rebooting your Gateway. In addition, you can enable the automatic cleanup of invalid rules. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 152 NETWORK SETTINGS When enabled, this functionality verifies the validity of all UPnP services and rules every five minutes. Old and unused UPnP defined services are removed, unless a user-defined rule depends on it. UPnP services are not deleted when disconnecting a computer without proper shutdown of the UPnP applications, such as messenger.
Page 153 08/ CONFIGURING ADVANCED SETTINGS PORT FORWARDING RULES 8.3c/ You can view, modify, and delete port forwarding rules. To access the rules: Select Port Forwarding Rules in the Advanced page. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 154 NETWORK SETTINGS AND ROUTING To edit a protocol rule, click the Edit icon in the Action column. The Edit Service page displays. Modify the Service Name and Service Description, as needed. To modify the current protocol, click the Edit icon in the Action column.
Page 155 Use the IPv6 feature settings to enable, disable, or configure an IPv6 Internet connection and IPv6 LAN settings. To configure your network to use the IPv6 Internet connection type. Select IPv6 from the Advanced page to display the IPv6 service options: verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 156: Routing
ROUTING Select Enable under the Enable IPv6 Support option. (Once IPv6 is enabled the default setting will be IPv6 WAN as DHCPv6-PD and IPv6 LAN as Stateless). Select the appropriate IPv6 connection method from the drop-down list, as shown below to specify the method to be used to obtain your WAN IPv6 Address.
Page 157 You should also see the IPv6 address for all IPv6 supported devices on your local network displayed on the My Network page and under the Broadband Connection (Ethernet/Coax) Properties as shown on the two pages below. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 158 ROUTING...
Page 159 IPv6 Configuration Control Page as shown: Specify the Static method to be used to obtain your WAN IPv6 Address by entering: • IPv6 WAN Configuration (select Static) as shown in drop-down list and page below: verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 160 ROUTING • IPv6 WAN Address • Prefix Length (A numeric value between 16 and 128) • Default Gateway • Primary DNS Server • Secondary DNS Server After entering all appropriate IPv6 settings click Apply to have changes take effect. STATIC - WAN IPv6 ADDRESS CONNECTION To configure IPv6 LAN Stateful mode with Static WAN, select the Stateful (DHCPv6) option on the IPv6 Configuration Control Page as shown below:...
Page 161 IPv6 LAN settings to the selected interfaces: – Ethernet/Coax IPv6 Enabled – Wireless Access Point 1 IPv6 Enabled – Wireless Access Point 2 IPv6 Enabled After entering all appropriate IPv6 settings click Apply to have changes take effect. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 162 ROUTING STATIC WAN WITH LAN IPv6 STATELESS SETTINGS: To configure LAN IPv6 Stateless mode with Static WAN, select the Stateless option on the IPv6 Configuration Control Page as shown below: Specify the settings to be used to assign LAN IPv6 addresses by entering the following details: •...
Page 163 IPv6 connection to be updated by the ISP as needed. To configure IPv6 WAN Stateful (DHCPv6-PD) mode, select the Stateful (DHCPv6-PD) option on the IPv6 Configuration Control Page as shown below: verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 164 ROUTING Specify the DHCPv6-PD method to be used to obtain your WAN IPv6 Address by entering: • IPv6 WAN Configuration (select DHCPv6 from the drop-down list) as shown in drop-down list and page below: Check to either ‘Obtain IPv6 DNS Server address automatically’, or to ‘Use the following IPv6 DNS Server addresses’...
Page 165 • LAN Prefix • LAN IPv6 Address Range (start and end) • LAN IPv6 Link Local Address (automatically populated) • Subnet ID (hexadecimal values e.g. 0-9, a-f) • Router Advertisement Lifetime (minutes between 0-150) verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 166 ROUTING • IPv6 Address Lifetime (minutes between 3-150) • Interfaces - check one or more of the box(s) to apply IPv6 LAN settings to the selected interfaces: – Ethernet/Coax IPv6 Enabled – Wireless Access Point 1 IPv6 Enabled – Wireless Access Point 2 IPv6 Enabled After entering all appropriate IPv6 settings click Apply to have changes take effect.
Page 167 IPv6 LAN settings to the selected interfaces: – Ethernet/Coax IPv6 Enabled – Wireless Access Point 1 IPv6 Enabled – Wireless Access Point 2 IPv6 Enabled After entering all appropriate IPv6 settings click Apply to have changes take effect. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 168 ROUTING LAN IPv6 CONFIGURATION WITHOUT AN IPv6 WAN CONNECTION: To configure IPv6 to use either the IPv6 LAN Stateful or Stateless mode without using an IPv6 Internet WAN connection, select the None option on the IPv6 Configuration Control Page as shown below: After entering all appropriate IPv6 settings click Apply to have changes take effect.
Page 169 Specify the Stateful (DHCPv6) settings to be used to assign LAN IPv6 addresses by entering the following details: • IPv6 LAN Configuration (select Stateful from the drop- down list) as shown in drop-down list and page below: verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 170 ROUTING • LAN IPv6 Address Range (start and end) • LAN IPv6 Link Local Address (automatically populated) • Router Advertisement Lifetime (minutes between 0-150) • Interfaces - check one or more of the box(s) to apply IPv6 LAN settings to the selected interfaces: –...
Page 171 After entering all appropriate IPv6 settings click Apply to have changes take effect. 8.4b/ ROUTING SETTINGS You can view the routing and IP address distribution rules as well as add, edit, or delete the rules. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 172 ROUTING To view the rules: Select Routing in the Advanced page. To add a new Gateway, click Add New Route.
Page 174 ROUTING checks its list of available addresses and leases a local IP address to the host for a specific period of time and simultaneously designates this IP address as taken. At this point, the host is configured with an IP address for the duration of the lease. The host can renew an expiring lease or let it expire.
Page 175 You can edit the DHCP server settings for a device. To edit the settings: On the IP Address Distribution page, click the Edit icon in the Action column. The DHCP Settings page opens with the device information displayed. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 176 ROUTING To enable the DHCP server, select DHCP Server in the IP Address Distribution field. Once enabled, the DHCP server provides automatic IP assignments (IP leases) based on the preset IP range defined below. To configure the DHCP server complete the following fields: •...
Page 177 If this network card is replaced, you must update the device entry in the DHCP Connections list with the MAC address of the new network card. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 178: Date And Time
ROUTING AND DATE AND TIME To view a list of computers: On the IP Address page, click Connection List. To define a new Static Connection with a fixed IP address, click Add Static Connection.
Page 179 Scheduler Rules – limits the activation of firewall rules to specific time periods. 8.5a/ DATE AND TIME SETTINGS You can set the time zone and enable automatic time updates. To configure the settings: Select Date and Time in the Advanced page. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 180 DATE AND TIME Select the local time zone. Your Gateway automatically detects daylight saving times for selected time zone. In the Automatic Time Update section, select the Enabled check to perform an automatic time update. Define the time server addresses by clicking Add. The Time Server Settings page displays.
Page 182 DATE AND TIME Click Add. The Set Rule Schedule page displays.
Page 183 Click the Add Rule Schedule. The Edit Rule Schedule page displays. Select the active or inactive days of the week. To define a new active or inactive hourly range, click New Hours Range Entry. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 184 DATE AND TIME AND CONFIGURATION SETTINGS Enter the start and end time, then click Apply to save changes. Click Apply again to save the rule schedule. 8.6/ CONFIGURATION SETTINGS You can configure the following configuration settings: System Settings – configures various system and management •...
Page 185 08/ CONFIGURING ADVANCED SETTINGS In the Router Status section, configure the following: • Wireless Broadband Route’s Hostname – enter the host name or URL address of your Gateway. Both names are the same. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 186: Configuration
CONFIGURATION SETTINGS • Local Domain – view the local domain of the network. In the Wireless Broadband Router section, configure the following by selecting the check box: Automatic Refresh of System Monitoring Web Pages • – activates the automatic refresh of system monitoring web pages.
Page 187 In the Security Logging section, configure the following security logging options: • Low Capacity Notification Enabled – activates low capacity notification. This works in conjunction with the verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 188 CONFIGURATION SETTINGS Allowed Capacity before Email Notification and System Log Buffer Size. • Allowed Capacity before Email Notification – specify the capacity before an email notification is sent. • System Log Buffer Size – specify the size of the system log buffer. •...
Page 189 08/ CONFIGURING ADVANCED SETTINGS To emulate the speed and duplex configuration of the port with which it’s communicating, select Auto or select the port speed and duplicity. Click Apply to save changes. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 190: Monitoring Your Gateway
MONITORING YOUR GATEWAY Gateway Status Advanced Status System Logging Full Status/System Wide Monitoring of Connections Traffic Monitoring Bandwidth Monitoring...
Page 191 09/ MONITORING YOUR GATEWAY System Monitoring displays system information, including basic settings, system log, key network device parameters and network traffic statistics. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 192 GATEWAY STATUS AND ADVANCED STATUS 9.0/ GATEWAY STATUS You can view the basic settings of your Gateway. To view the basic settings: Select System Monitoring in the Main menu. The Router Status page displays.
Page 193: System Logging
System Logging • • Full Status/System wide Monitoring of Connections Traffic Monitoring • • Broadband Monitoring To view the advanced status: Select Advanced Status. A warning page displays. Click Yes. The Advanced Status page displays. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 194 SYSTEM LOGGING AND FULL STATUS/ SYSTEM WIDE MONITORING OF CONNECTIONS To view the details of the listed monitoring options, click the link. SYSTEM LOGGING 9.2/ System logging provides a view of the most recent activity of your Gateway. In addition, you can view additional logs, such as the security, advanced, firewall, WAN, DHCP, and LAN DHCP.
Page 195: Full Status/System
FULL STATUS/SYSTEM WIDE MONITORING OF CONNECTIONS You can view a summary of the monitored data collected for your Gateway. To view your Gateway’s full system status: In the Advanced Status page, click Full Status/System wide Monitoring of Connections. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 196 TRAFFIC MONITORING AND BANDWIDTH MONITORING To modify the connection properties, click the individual connection links. To refresh the page, click Refresh. To continuously refresh the page, click Automatic Refresh TRAFFIC MONITORING 9.4/ Your Gateway continually monitors traffic in the local area network and between the local network and the Internet.
Page 197: Monitoring
You can view and monitor the recorded bandwidth usage measured in Kbps. To view the bandwidth: In the Advanced Status page, select Bandwidth Monitoring. To refresh the page, click Refresh. To continuously refresh the page, click Automatic Refresh verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 198: Troubleshooting
TROUBLE SHOOTING 10.0 Troubleshooting Tips 10.1 Frequently Asked Questions...
Page 199 10/ TROUBLESHOOTING This chapter lists solutions for issues that may be encountered while using your Gateway as well as frequently asked questions. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 200: Tips
TROUBLESHOOTING TIPS Note: The advanced settings should only be configured by experienced network technicians to avoid adversely affecting the operation of your Gateway and your local network. TROUBLESHOOTING TIPS 10.0/ 10.0a/ IF YOU ARE UNABLE TO CONNECT TO THE INTERNET: •...
Page 201 • Access Control - If the access control setting for the computer is set to block the computer, access to your Gateway is denied. To gain access, restore the default settings to your Gateway. verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 202 TROUBLESHOOTING TIPS RESTORING YOUR GATEWAY’S DEFAULT SETTINGS 10.0b/ There are two ways to restore your Gateway’s default settings. It is important to note that after performing either procedure, all previously save settings on your Gateway will be lost. • Using the tip of a ballpoint pen or pencil, press and hold the Reset button on the back of your Gateway for three seconds.
Page 203 Slow flash red – Gateway has malfunctioned • • Solid red – Unable to connect to the Internet Fast flash red – Gateway is overheating. Please verify your • Gateway is upright and has sufficient ventilation verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 204 TROUBLESHOOTING TIPS AND FREQUENTLY ASKED QUESTIONS Wireless Light • Solid white – Wi-Fi is on Additional Functions when pressing WPS button: • Slow flash white – When the WPS button is pressed, the Wireless Light slowly flashes white, while waiting for a WPS device to connect.
Page 205 Unlit – Indicates no MoCA network connection to the device Solid green – Indicates network link • WAN Coax • Unlit – Indicates no link to the upstream MoCA device Solid green – Indicates network link • verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 206: Frequently
FREQUENTLY ASKED QUESTIONS 10.1/ FREQUENTLY ASKED QUESTIONS 10.1a/ I’VE RUN OUT OF ETHERNET PORTS ON MY GATEWAY. HOW DO I ADD MORE COMPUTERS OR DEVICES? Plugging in an Ethernet hub or switch expands the number of ports on your Gateway. •...
Page 207 800 Mbps. ARE MY GATEWAY’S ETHERNET PORTS 10.1f/ AUTO-SENSING? Yes. Either a straight-through or crossover Ethernet cable can be used. 10.1g/ CAN I USE AN OLDER WIRELESS DEVICE TO CONNECT TO MY GATEWAY? verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 208 FREQUENTLY ASKED QUESTIONS Yes, your Gateway can interface with 802.11b, g, n, or ac devices. Your Gateway can be setup to handle only n wireless cards, g wireless cards, b wireless cards, or any combination of the three. CAN MY WIRELESS SIGNAL PASS THROUGH 10.1h/ FLOORS, WALLS, AND GLASS? The physical environment surrounding your Gateway can have...
Page 209 Gateway is set up to dynamically receive an IP address. 10.1m/ I HAVE A FTP OR WEB SERVER ON MY NETWORK. HOW CAN I MAKE IT AVAILABLE TO USERS ON THE INTERNET? verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 210 FREQUENTLY ASKED QUESTIONS For a web server, enable port forwarding for port 80 to the IP address of the server. Also, set up the web server to receive that port. Configuring the server to use a static IP address is recommended.
Page 212: General
GENERAL SPECIFICATIONS The specifications for your Fios Router are as follows. This includes standards, cabling types and environmental parameters.
Page 213 IEEE 802.11b/g/n/ac IP versions 4 and 6 MoCA: MoCA WAN: 975 - 1025 MHz Bonded MoCA LAN: 1125 – 1675 MHz Speed: Wired WAN Ethernet: 10/100/1000 Mbps auto-sensing Wired LAN Ethernet: 10/100/1000 Mbps auto-sensing verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 214: Led Indicators
LED INDICATORS AND ENVIRONMENTAL PARAMETERS Wireless LAN: 802.11b – up to 11 Mbps 802.11g – up to 54 Mbps 802.11n – up to 600 Mbps 802.11ac – up to 1733 Mbps Cabling Type: Ethernet 10BaseT: UTP/STP Category 3 or 5 Ethernet 100BaseT: UTP/STP Category 5 Ethernet 1000BaseT: UTP/STP Category 5e Firewall:...
Page 215 10° C to 40° C (50° F to 104° F) Operating Temperature: Storage Temperature: -20° C to 85° C (-4° F to 185° F) Operating Humidity: 8% to 95% (non-condensing) Storage Humidity: 5% to 100% (non-condensing) verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 216: Notices
NOTICES 12.0 Regulatory Compliance Notices...
Page 218: Regulatory Compliance Notices
Consult the dealer or an experienced radio or television technician for help MODIFICATIONS 12.0b/ The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Verizon may void the user’s authority to operate the equipment.
Page 219 Part 15E, Section 15.407 of the FCC Rules. For questions regarding your product or the FCC declaration, contact: Verizon One Verizon Way Basking Ridge, NJ 07920 Attn: FCC declaration 1-800-VERIZON (1-800-837-4966) www.verizon.com/support verizon.com/fios ©2018 Verizon. All Rights Reserved.
Page 220 Conductive Shield of a Coaxial Cable,” or in accordance with local regulation. Warning! The WAN Coax Port is intended for connection to Verizon Fios only. It must not be connected to any exterior or interior coaxial wires not designated for Verizon Fios.
Page 221 You may also obtain a copy of the source code for the open source software used in this product for a period of three years after your receipt of the product by sending a check for $10, payable to VERIZON, to the address below: Verizon One Verizon Way...

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