Samsung SF-4300 User Manual

Smartjet printer, scanner, fax, copier
Table of Contents

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00-Cover
2/5/99
10:38 AM
Page 1
SmartJet Printer,
Scanner, Fax, Copier
User's Guide
Setup and Operation

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Table of Contents
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Summary of Contents for Samsung SF-4300

  • Page 1 00-Cover 2/5/99 10:38 AM Page 1 SmartJet Printer, Scanner, Fax, Copier User’s Guide Setup and Operation...
  • Page 2 00-Cover 2/5/99 10:38 AM Page 2 ELECTRONICS Visit us at: http://samsungelectronics.com If you have access to this online service, you can download the UserÕs P/N: JG68-60792A Rev.3.00 Guide and drivers from Samsung Electronics.
  • Page 3 - Copier Enjoy your new SmartJet! Trademarks ¥ SmartJet is the trademark of Samsung Electronics Co., Ltd. ¥ Presto! PageManager is the trademarks of NewSoft, Inc. ¥ MyScan is the trademark of Samsung Electronics Co., Ltd. ¥ Windows is the trademark of Microsoft Corporation.
  • Page 4: Table Of Contents

    01-Contents 2/5/99 10:36 AM Page 2 Contents Chapter 1 Getting Started Set Up Your SmartJet Unpacking Control Locations and Functions Front View Rear View Choosing a Location Setting Up Your SmartJet Installing Print Cartridge Storing a Print Cartridge in the Storage Unit Loading Paper Running Printer Test Installing Smart Soft...
  • Page 5 01-Contents 2/5/99 10:36 AM Page 3 Chapter 2 Operation Using the Operator Panel Printing Printing a Document Printer Settings Accessing Print Settings Using the Paper Tab Using the Document/Quality Tab Using the Advanced Tab Specifying Your Printing Options Paper Handling Selecting Paper Types Special Paper Guidelines Loading Paper Manually...
  • Page 6 01-Contents 2/5/99 10:36 AM Page 4 Chapter 3 Making a Copy On the SmartFAX On the SmartJet Keypad Sending a Fax Sending from the SmartFAX Dialling from a Telephone Connected to the SmartJet Receiving a Fax Receiving a Fax Automatically - FAX mode Receiving a Fax Manually - TEL mode Using Phonebook Storing Numbers into and Deleting Numbers...
  • Page 7: Getting Started

    02-Setup 2/5/99 10:31 AM Page 1 Getting Started...
  • Page 8: Set Up Your Smartjet

    02-Setup 2/5/99 10:31 AM Page 2 Set Up Your SmartJet Unpacking Machine AC power cord Carrier sheet Black, colour print cartridge If you are experiencing problems with the SmartJet software contained on this CD-ROM or if you donÕt have a CD-ROM drive and require the SmartJet software on 3.5Ó diskette, please call either BITS Tel 01189 409500 or FLS (TEL) 01268 888895 or FLS (FAX) 01268 888899.
  • Page 9: Control Locations And Functions

    02-Setup 2/5/99 10:31 AM Page 3 Control Locations and Functions Take a moment to familiarize yourself with the main components and understand their functions. Front View Document Guide Adjust this guide to the paper width of the document to be faxed, copied, or scanned. Adjust this guide to the width.
  • Page 10: Choosing A Location

    02-Setup 2/5/99 10:31 AM Page 4 Choosing a Location To help guarantee trouble-free operation of your machine, place it on a flat, stable surface near your workstation. Leave enough space to allow for easy paper loading, and front cover open. Do not place your SmartJet: - In direct sunlight.
  • Page 11 02-Setup 2/5/99 10:31 AM Page 5 Telephone Line 2. Plug one end of the telephone line cord into the Line jack on the back of your machine and the other end into a standard phone wall jack. Optional Telephone 3. Plug the cord of your extension phone into the TAM lead and plug the other jack of TAM lead into the socket marked Ext.
  • Page 12 02-Setup 2/5/99 10:31 AM Page 6 Printer Cable 4. Connect a parallel printer cable to the printer jack on your machine. You need to purchase the cable. You must use a parallel cable that supports IEEE-P1284 bidirectional communications. 5. Fasten the metal clips to the parallel cable. 6.
  • Page 13: Installing Print Cartridge

    02-Setup 2/5/99 10:31 AM Page 7 Turning Power On and Off 8. Plug the power cord into the AC Power Outlet. The READY lamp comes on to indicate that the system is ready for use. Note that in the event of a power failure, when the power is restored the printer will revert to the last mode selected.
  • Page 14 02-Setup 2/5/99 10:31 AM Page 8 2. Press the CARTRIDGE button to move the cartridge carrier to the install position. 3. Remove the print cartridge from its packaging. Hold the print cartridge by the black areas or coloured top only and carefully remove the tape covering the printhead.
  • Page 15 02-Setup 2/5/99 10:31 AM Page 9 5. Push the cartridge firmly in the direction of the arrow until it clicks into place. 6. After installing the print cartridge, close the front cover. Set Up Your SmartJet...
  • Page 16: Storing A Print Cartridge In The Storage Unit

    02-Setup 2/5/99 10:31 AM Page 10 7. Press and hold the CARTRIDGE button for approximately 3 seconds. The cartridge carrier returns to its original position. The machine is now ready for use. ¥ You can replace a print cartridge by temporarily suspending an activity such as copying or printing.
  • Page 17: Loading Paper

    02-Setup 2/5/99 10:31 AM Page 11 Loading Paper When no paper is loaded, the BUSY lamp flickers and the SCAN/FAX lamp glows red. You can load approximately 100 sheets of paper in the automatic paper feeder. 1. Pull the paper extension on the automatic paper feeder all the way up. 2.
  • Page 18: Running Printer Test

    02-Setup 2/5/99 10:31 AM Page 12 Running Printer Test Each time you install a new print cartridge, run the printer test to check if the printer mechanism is functioning properly. 1. Press the READY button to turn the system off. 2.
  • Page 19: Installing Smart Soft

    03-Install 2/5/99 10:28 AM Page 1 Installing Smart Soft Installing Smart Soft You must install the Smart Soft CD-ROM for printing, scanning, faxing, and copying. If you do not install this software, the SmartJet will not work. The Smart Soft includes drivers as follows: ¥...
  • Page 20: Smartjet Printer Driver

    03-Install 2/5/99 10:28 AM Page 2 SmartJet Printer Driver Before you can use any type of printer with your computer, you must install a printer driver. The printer driver tells the computer what kind of a printer you are using. The printer driver also controls the various settings, such as print quality and paper type.
  • Page 21: Smartjet Fax Driver

    03-Install 2/5/99 10:28 AM Page 3 SmartJet Fax Driver The SmartJet Fax Driver allows you to use a Class-2 compatible PC-FAX application like WinFax LITE 4.0. The SmartJet Fax Driver is a Windows programme that silently runs in the background all the time. You can open the SmartJet Fax Driver display by clicking on itÕs icon in the Control Panel menu.
  • Page 22: System Requirement

    03-Install 2/5/99 10:28 AM Page 4 System Requirement Before you start, make sure you have the following computer setup. These are the minimum requirements. SmartJet Printer Driver ¥ IBM or compatible with 486SX 33MHz or higher processor ¥ Free disk space of at least 3MB ¥...
  • Page 23: Install Procedure

    03-Install 2/5/99 10:28 AM Page 5 SmartJet Fax Driver ¥ IBM or compatible with 486SX 33MHz or higher processor ¥ Free disk space of at least 4MB ¥ More than 8MB or higher RAM ¥ Windows 95/98, Windows 3.x ¥ CD-ROM drive Install Procedure Before you start, make sure your computer meets or exceeds the system requirement for the driver and application programme you want to install.
  • Page 24 6. From the initial screen, select the desired language on the screen. 7. From the Installation screen, select Install the Samsung software on your PC. The Continue dialogue box appears. 8. Click Start Install and follow the instructions on the screen.
  • Page 25: Printer Driver,Scanner Driver,Fax Driver Fax Rcp Driver In Windows 3

    03-Install 2/5/99 10:28 AM Page 7 Printer Driver, Scanner Driver, Fax Driver, Fax RCP Driver in Windows 3.x 1. Make sure the SmartJet is plugged in and connected to your computer. 2. Turn on the SmartJet and the computer. 3. Start your Windows. 4.
  • Page 26 Page 8 7. From the initial screen, select the desired language on the screen. 8. From the Installation screen, select Install the Samsung software on your PC. The Continue dialogue box appears. 9. Click Start Install and follow the instructions on the screen.
  • Page 27: Presto ! Pagemanager

    03-Install 2/5/99 10:28 AM Page 9 Presto! PageManager 1. Lets begin from the Smart Soft CD-ROM initial screen. If not turned on, start Windows and insert the Smart Soft CD-ROM. Windows 95/98 user will see the initial screen. Windows 3.x user should select Run from the File menu under the Program Manager.
  • Page 28: Changing Smartfax Rcp Port

    4. Select the desired port, and click In Windows 3.x 1. Start Windows. 2. From the Program Manager, double-click the SAMSUNG SmartJet SmartFAX icon. The SAMSUNG SmartJet SmartFAX window appears. 3. Double-click the Change Fax Port icon. The Change Fax Port window appears.
  • Page 29: In Windows 3.X

    1. Start Windows if not already started. 2. Click the Start button and choose Programs. 3. Choose the driver or application you want to remove (SAMSUNG SmartJet Printer, SAMSUNG SmartJet Scanner, SAMSUNG SmartJet SmartFAX, SAMSUNG SmartJet FAX Driver, Presto! PageManager) 4.
  • Page 30 03-Install 2/5/99 10:28 AM Page 12 Memo 1.24 Installing Smart Soft...
  • Page 31 04-Print 2/5/99 10:05 AM Page 1 Operation...
  • Page 32: Using The Operator Panel

    04-Print 2/5/99 10:05 AM Page 2 Using the Operator Panel blinking Lamp Status BUSY SCAN/FAX READY BUSY SCAN/FAX READY BUSY SCAN/FAX READY BUSY SCAN/FAX READY BUSY SCAN/FAX READY READY Button When the lamp lights up, the system is ready to use.
  • Page 33: Printing

    04-Print 2/5/99 10:05 AM Page 3 Printing Printing a Document This procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application programme you are using. Refer to your software applicationÕs documentation for the exact printing procedure.
  • Page 34: Printer Settings

    04-Print 2/5/99 10:05 AM Page 4 Printer Settings You can use the SmartJet with all your Windows 95 or Windows 3.x applications. Be sure to set the SmartJet as the default printer for all your Windows operations. Most Windows software applications allow you to make changes to the printer settings.
  • Page 35: Using The Paper Tab

    04-Print 2/5/99 10:05 AM Page 5 Using the Paper Tab This tab allows you to specify paper size, paper feeding method, number of copies, page collation, sequence of the pages, and page orientation. Selects the paper source to use. When you load paper in the manual tray, choose ‘Manual’.
  • Page 36: Using The Advanced Tab

    04-Print 2/5/99 10:05 AM Page 6 Using the Advanced Tab This tab allows you to specify the halftone type, and adjust the image brightness, shadow, and colour. What is Halftone? Grey-scale objects (such as photographs) whose grey dots have been converted to a pattern of groups of black dots.
  • Page 37: Paper Handling

    04-Print 2/5/99 10:05 AM Page 7 Paper Handling One of the most important things you can do to assure the best possible printing performance of your SmartJet is to select the correct paper. Your SmartJet produces letter quality print on most plain bond papers, including cotton bond and photocopying papers;...
  • Page 38: Special Paper Guidelines

    04-Print 2/5/99 10:05 AM Page 8 Greeting Card Stock Get the most out of card making software with Greeting Cards. These cards give your unique, personalized cards the look and feel of professional cards. You can create cards, invitations, announcements, and more. You have to choose manual feeding.
  • Page 39: Loading Paper Manually

    04-Print 2/5/99 10:05 AM Page 9 Loading Paper Manually For printing on special papers described in ÔPaper HandlingÕ on page 2.7, it is recommended to load paper one at a time. To load paper manually, do as follows. 1. Place the paper with the print side facing you into the manual tray. 2.
  • Page 40: Using Banner Guide

    04-Print 2/5/99 10:05 AM Page 10 Using Banner Guide If you want to print on long banner paper, use the banner guide provided with your SmartJet. To install the banner guide, do as follows: 1. Push down the paper extension until it stops. 2.
  • Page 41 04-Print 2/5/99 10:05 AM Page 11 3. Insert the paper into the manual tray. You must select ÔBanner A4Õ or ÔBanner LetterÕ for Paper Size menu in the print setting. See page 2.5. Printing 2.11...
  • Page 42: Loading Envelopes

    04-Print 2/5/99 10:05 AM Page 12 Loading Envelopes To print on envelopes, use the envelope guide to load envelopes in the automatic paper feeder. The following envelopes are not recommended because they may cause jams or smears, or may damage your printer. ¥...
  • Page 43 04-Print 2/5/99 10:05 AM Page 13 2. Load the envelope with the address side facing you and the stamp edge down and move it to the far right right edge of the envelope must align with the raised edge of the envelope guide.
  • Page 44: Printing Speed Versus Colour

    04-Print 2/5/99 10:05 AM Page 14 Printing Speed Versus Colour The SmartJet Printer Driver for Windows can interpret and translate the full spectrum of colours, up to 16.7 million colours. When printing in colour, there is a significant increase in the amount of information that the driver has to interpret and translate.
  • Page 45: Setting Other Utilities Using The Smartjet Control Program

    Starting the SmartJet Control Program In Windows 95/98 1. Click the Start button and choose Programs. 2. Choose the SAMSUNG SmartJet Printer from the Programs menu. 3. Choose the Control Program on LPT1. 4. The SmartJet Control Program on LPT1 window appears.
  • Page 46: Smartjet Control Program Window

    In Windows 3.x 1. From the Program Manager, double click the SAMSUNG SmartJet Printer icon. 2. In the SAMSUNG SmartJet Printer window, double click the Control Program on LPT1. 3. The SmartJet Control Program on LPT1 window appears. SmartJet Control Program Window When the SmartJet Control Program on LPT1 window appears, click the appropriate tab for the options you want to display.
  • Page 47: Using The Status Tab

    04-Print 2/5/99 10:05 AM Page 17 Using the Status Tab This tab shows the current printer status. Using the Options Tab This tab allows you to specify the control programme setup options. Closes the status monitor automatically at the end of job Enables sound effect Enables buffer mode Displays the status monitor...
  • Page 48: Using The Cartridge Tab

    04-Print 2/5/99 10:05 AM Page 18 Using the Cartridge Tab This tab allows you to choose cartridge options. Displays the ink level Use to install or replace the cartridge Allows you to clean the print nozzles Aligns the cartridge To maintain the best possible print quality, you need to clean the cartridge print head from time to time.
  • Page 49: Scanning

    SmartJet Scanner have been installed in your computer. See page 1.21. This section gives a basic description of scanning using MyScan, the SAMSUNG SmartJet Scanner, and Presto! PageManager, the scanning application programme supplied with your SmartJet. The scan speed may be slow in Windows 3.x.
  • Page 50: Scanning A Document Or Photograph

    05-Scan 2/5/99 10:00 AM Page 2 Scanning a Document or Photograph 1. Turn on your SmartJet (or any other scanner if you have) and PC. 2. Start Windows if not already started. 3. Start the Presto! PageManager. For Windows 95, select Programs from the Start menu. Then select Presto! PageManager.
  • Page 51 05-Scan 2/5/99 10:00 AM Page 3 4. Place the scan document in your SmartJet. Place it top down with the printed side facing up. 5. Choose Select Source from the File menu (from the Scan menu for Windows 3.X). The Select Source dialogue box will appear. 6.
  • Page 52 05-Scan 2/5/99 10:01 AM Page 4 7. Select Acquire in the File menu. The MyScan window will then appear. 8. Choose the scan options for your document in the MyScan window. For details on the scan options, refer to Scanner Control Window section under MyScan in the UserÕs Guide for Presto! PageManager/MyScan.
  • Page 53 05-Scan 2/5/99 10:01 AM Page 5 9. If you wish, select the Preview button to make a low-resolution scan of the original document in the Preview window. You can use tools in the Preview windows to enhance the image. For details on Preview Windows, refer to Preview Window section under MyScan in the UserÕs Guide for Presto! PageManager/MyScan.
  • Page 54 05-Scan 2/5/99 10:01 AM Page 6 12. When the item has been completely scanned, it appears as the currently selected thumbnail image in the Presto! PageManager Inbox folder. Application bar Gives you a quick access to applications by using drag-and-drop. 13.
  • Page 55: Faxing And Copying

    06-Copy&Fax 2/5/99 9:44 AM Page 1 Faxing and Copying SmartFAX If you have installed the SmartJet software, you have the SmartFAX utility on your computer. See page 1.21 for information on SmartFAX installation. The SmartFAX enables you to set up fax options and dial a number using the function keys on your computer screen.
  • Page 56: Starting The Smartfax

    1. Starts your Windows. 2. Click the Start button on the taskbar, and select the Programs from the Start menu. 3. Select the SAMSUNG SmartJet SmartFAX on the Programs menu, and select SmartFAX from the SAMSUNG SmartJet SmartFax menu. The SmartFAX window appears.
  • Page 57: Understanding The Smartfax Window

    06-Copy&Fax 2/5/99 9:44 AM Page 3 Understanding the SmartFAX Window When you start the SmartFAX, you see a screen as shown below. Display Shows information. Number Keypad Use to dial number on the SmartFAX. If you click here, the minimized SmartFAX displays as a button (Windows 95) or icon (Windows 3.x) on the window desktop.
  • Page 58: Preparing Documents For Faxing Or Copying

    06-Copy&Fax 2/5/99 9:44 AM Page 4 Preparing Documents for Faxing or Copying You can use the SmartJet to fax, or copy documents that are printed on standard letter, legal, or A4 size paper. Follow these guidelines to prepare your documents. ¥...
  • Page 59: Loading The Document

    06-Copy&Fax 2/5/99 9:44 AM Page 5 Loading the Document 1. Insert your document top down in the manual tray with the printed side facing you, until it is gripped by the machine. 2. If necessary, squeeze the document guide and move it to the right to adjust for the width of the document.
  • Page 60: Making A Copy

    06-Copy&Fax 2/5/99 9:44 AM Page 6 Making a Copy Your SmartFAX only supports black and white copying. Make sure the black cartridge is installed in your SmartJet machine. On the SmartFAX 1. Insert your document into the manual tray, with the printed side facing you, until it is gripped by the machine.
  • Page 61 06-Copy&Fax 2/5/99 9:44 AM Page 7 3. Click the COPY button. The Copy dialogue box will appear. You can change any of these copy settings before beginning to copy. Select the original document mode. If you want your copies to be darker or lighter than your original, select the desired brightness.
  • Page 62: On The Smartjet Keypad

    06-Copy&Fax 2/5/99 9:44 AM Page 8 On the SmartJet Keypad You can make a black and white copy directly from your SmartJetÕs keypad. Make sure the black cartridge is installed in your SmartJet machine. 1. Insert your document into the manual tray, with the printed side facing you, until it is gripped by the machine.
  • Page 63 06-Copy&Fax 2/5/99 9:44 AM Page 9 3. After the machine scans the document, the machine beeps and the SCAN/FAX lamp flickers for about 3-5 seconds. If you have more than one page to copy, insert the next page into the manual tray while the machine beeps and the SCAN/FAX lamp flickers.
  • Page 64: Sending A Fax

    06-Copy&Fax 2/5/99 9:44 AM Page 10 Sending a Fax To fax a document, load the document in the manual tray, then either use the SmartFAX on your computer screen, or dial from a telephone thatÕs connected directly to the SmartJet. Using the SmartFAX, you can adjust the resolution and contrast, and set your SmartFAX to send documents after scanning all the documents before sending.
  • Page 65 06-Copy&Fax 2/5/99 9:44 AM Page 11 SUPER FINE works well for documents containing extremely fine detail. SUPER FINE works only if you start sending using SEND/START button and if the remote machine also has the SUPER FINE feature. Contrast Change the contrast if you want the faxed document to be lighter or darker than the original document.
  • Page 66: Dialling From A Telephone Connected To The Smartjet

    06-Copy&Fax 2/5/99 9:44 AM Page 12 5. If you want to send more than one page, click the MEM TX button. Your SmartJet does not send the document as it scans it. The document is stored in memory and the SmartJet immediately ejects the original, freeing the document tray.
  • Page 67 06-Copy&Fax 2/5/99 9:44 AM Page 13 3. When you hear a fax ready tone from the remote machine, press the START/COPY button. Both the SCAN/FAX and BUSY lamp light up. The machine begins to send the document. Hang up the phone. 4.
  • Page 68: Receiving A Fax

    06-Copy&Fax 2/5/99 9:44 AM Page 14 Receiving a Fax The SmartFAX is preset to automatically receive a fax (FAX mode). If you wish, you can change the receiving mode on the SmartFAX. Receiving a Fax Automatically - FAX mode 1. Make sure that FAX is selected in the SmartFAX window. 2.
  • Page 69: Receiving A Fax Manually - Tel Mode

    06-Copy&Fax 2/5/99 9:45 AM Page 15 Receiving a Fax Manually - TEL mode You will want to set your SmartJet machine to receive a fax manually when you want to personally check each incoming call to see if it is from a fax or from a person.
  • Page 70: Using Phonebook

    06-Copy&Fax 2/5/99 9:45 AM Page 16 Using Phonebook On the SmartFAX, you can store frequently used fax numbers (up to 70) into the phonebook memory. The numbers are easily accessed by clicking the BOOK button on the SmartFAX. Storing Numbers into and Deleting Numbers from Phonebook 1.
  • Page 71: Dialling Phonebook Numbers

    06-Copy&Fax 2/5/99 9:45 AM Page 17 3. Select the desired phonebook number in the phonebook list and click the Edit button. The Edit dialogue box will appear. 4. Enter any name (up to 20 digits) and number (up to 34 digits), and click the OK button to save the information you just entered.
  • Page 72: Setting User Options

    06-Copy&Fax 2/5/99 9:45 AM Page 18 Setting User Options The SmartFAX allows you to specify user-selectable features for faxing and copying. Selectable Options Terminal ID Your number and name. The terminal ID will be printed at the top of each page faxed from your machine.
  • Page 73 If the fax machine cannot reduce the data to fit into one page with the feature enabled, the data is divided and printed in actual size on two or more sheets if needed.
  • Page 74: Setting Options

    06-Copy&Fax 2/5/99 9:45 AM Page 20 Setting Options 1. Start the SmartFAX, if not already started. The SmartFAX window will appear. 2. Click the MENU button, and select Settings from the menu. The Settings dialogue box will appear. 3. Specify the options as you need. 4.
  • Page 75: Printing Out Lists

    06-Copy&Fax 2/5/99 9:45 AM Page 21 Printing Out Lists The SmartFAX allows you to check lists containing useful information and to print out if needed. The following lists are available: TX (Transmission) or RX (Reception) Journal This report shows information concerning transmission or reception activities.
  • Page 76: Understanding Message Displayed On Smartfax

    06-Copy&Fax 2/5/99 9:45 AM Page 22 Understanding Messages Displayed on SmartFAX No Response No Document No Cartridge Ink Empty No Paper Memory Full 2.46 Faxing and Copying Message Cause and Action ¥ SmartJet is performing another task. Wait until the current job is completed. ¥...
  • Page 77: Troubleshooting

    07-Troubleshooting 2/5/99 9:42 AM Page 1 Troubleshooting...
  • Page 78: Troubleshooting

    07-Troubleshooting 2/5/99 9:42 AM Troubleshooting Printer Does Not Print Symptom The READY button on the front of the printer does not turn the lamp on. Printer power is on, but nothing prints (no action from the printer). Troubleshooting Page 2 Printing Problems Cause and Solution ¥...
  • Page 79 07-Troubleshooting 2/5/99 9:42 AM Printer Does Not Print (continued) Symptom Printer seems to be printing, but no characters are printing. Unexpected characters are printed or characters are missing. Printer prints very slowly. Operator panel of your SmartJet does not respond. Page does not print.
  • Page 80 07-Troubleshooting 2/5/99 9:42 AM Print Quality is Poor Symptom Light or blurred characters Smudged or dark characters Characters with white lines Troubleshooting Page 4 Cause and Solution ¥ You may be using ÔFast DraftÕ print quality or ÔNormalÕ mode. Try using ÔHighÕ print quality. See page 2.5. ¥...
  • Page 81 07-Troubleshooting 2/5/99 9:42 AM Symptom Improperly formed or characters do not align correctly at left margin. Vertical straight lines are not smooth in tables, borders, and graphs. Solid black areas on transparencies contain white streaks. Printed colour does not match screen colours. Black and white is printing instead of colour.
  • Page 82 07-Troubleshooting 2/5/99 9:42 AM Paper DoesnÕt Pass Through the Printer Properly Symptom Paper jam in the automatic paper feeder. Document/paper jam in the manual tray. Paper sticks together. Paper fails to feed. Troubleshooting Page 6 Cause and Solution Clear the paper jam. Follow the steps below. 1.
  • Page 83 07-Troubleshooting 2/5/99 9:42 AM Symptom Multiple sheets of paper feed. Paper skews or buckles in the automatic paper feeder. Paper skews in the manual tray. Envelopes skew or fail to feed correctly in the automatic paper feeder. Envelopes skew in the manual tray.
  • Page 84: Faxing Problems

    See page 2.42. ¥ The remote fax machine may be turned off, out of recording paper, or unable to answer incoming calls. Speak with the remote operator and ask for the problem to be rectified ¥...
  • Page 85: Copying Problems

    07-Troubleshooting 2/5/99 9:42 AM Symptom PC-FAX application, such as WinFAX LITE, does not work properly. Symptom Cannot make a copy. You hear Ôbeep, beep, beep...Õ after the unit scans the document. Totally black output. Page 9 Cause and Solution ¥ The application might not work properly when you use Windows 3.x on the computer equipped with DMA pentium processor.
  • Page 86: Scanning Problems

    07-Troubleshooting 2/5/99 9:42 AM Symptom You cannot scan a document into memory. The unit scans very slowly. The scanned image is dark. ÔThere is no document or the document is loaded improperly. Insert the document properly and try againÕ message appears on the screen.
  • Page 87 07-Troubleshooting 2/5/99 9:42 AM Symptom ÔThe selected port is currently being used. Restart your computer and try againÕ message appears on the screen. ÔThe scanner driver is not installed or an operating environment is not set up properly. Re-install the scanner driver and try againÕ...
  • Page 88 07-Troubleshooting 2/5/99 9:42 AM Symptom ÔMemory is not enough to save the scan image. Exit all applications if not required, then try again after memory becomes availableÕ message appears on the screen. ÔScanning has failed. Restart your scanner and try againÕ message appears on the screen.
  • Page 89: Error Lamp

    07-Troubleshooting 2/5/99 9:42 AM Lamp Status BUSY SCAN/FAX READY BUSY SCAN/FAX READY BUSY SCAN/FAX READY BUSY SCAN/FAX READY BUSY SCAN/FAX READY BUSY SCAN/FAX READY Page 13 Error Lamp If there are error conditions, the lamps on the front of your SmartJet are lit up or blink.
  • Page 90: Maintenance

    ¥ Do not remove a print cartridge from its packaging until you are ready to install it. ¥ Do not refill the print cartridge. The Samsung warranty will not cover damage caused by using refilled cartridges. ¥ Store the print cartridge in the same environment as the printer.
  • Page 91: Print Cartridge Nozzle Test

    ¥ When characters are not printing completely. To run the nozzle test: 1. Load paper in the automatic paper feeder. 2. From the Programs menu, select the SAMSUNG SmartJet Printer. For Windows 3.x, double-click the SAMSUNG SmartJet Printer icon from the Program Manager.
  • Page 92 08-Maintenance 2/5/99 9:37 AM 5. The printer feeds a sheet of paper and prints the nozzle test pattern. 6. Examine the test pattern. This example shows a test pattern of all nozzles functioning correctly on the color print cartridge. This example shows a test pattern of all nozzles functioning correctly on a black print cartridge.
  • Page 93: Wiping The Print Cartridge Nozzles And Contacts

    08-Maintenance 2/5/99 9:37 AM Wiping the Print Cartridge Nozzles and Contacts If print quality does not improve after repeating the nozzle test, the problem may be caused by dried ink on the: ¥ Print cartridge nozzles. ¥ Print cartridge contacts. ¥...
  • Page 94: Cleaning Cartridge Carrier Contacts

    08-Maintenance 2/5/99 9:37 AM Cleaning Cartridge Carrier Contacts 1. Press the CARTRIDGE button to move the print cartridge carrier to the load position. 2. Unplug the power cord from the electrical outlet. DO NOT TURN THE SMARTJET POWER OFF before you unplug it. This forces the print cartridge carrier to remain in the load position.
  • Page 95: Cartridge Alignment

    The cartridge alignment test lets you straighten the vertical lines. 1. Load paper in the automatic paper feeder. 2. From the Programs menu, select the SAMSUNG SmartJet Printer . For Windows 3.x, double-click the SAMSUNG SmartJet Printer icon from the Program Manager.
  • Page 96: Replacing The Print Cartridge

    08-Maintenance 2/5/99 9:37 AM 6. Examine the test print. 7. If the vertical lines are straight, no adjustment is needed. If the lines are not straight, select the number of the closest straight lines, and click OK. 8. Repeat the test until the alignment is correct. 9.
  • Page 97 08-Maintenance 2/5/99 9:37 AM 3. Grasp the cartridge handle and pull it toward you until you hear a click. 4. Remove the print cartridge. 5. Remove the replacement print cartridge from its packaging, and carefully remove the tape covering the printhead. ¥...
  • Page 98 08-Maintenance 2/5/99 9:37 AM 6. Insert the print cartridge in the carrier. 7. Push the cartridge away from you until you hear a click. 8. Close the front cover. 9. If you are installing a new cartridge, press and hold the CARTRIDGE button for approximately 3 seconds to reset the ink counter.
  • Page 99: Cleaning A White Sheet

    08-Maintenance 2/5/99 9:37 AM Page 9 Cleaning a White Sheet Clean the white sheet when the scanned or copied image quality is degraded. 1. Press READY button to turn the printer off, and unplug the power cord. 2. Open the front cover. 3.
  • Page 100 08-Maintenance 2/5/99 9:37 AM Page 10 Memo 3.24 Maintenance...
  • Page 101 09-Appendix 2/5/99 9:33 AM Page 1 Appendix...
  • Page 102: Specifications

    09-Appendix 2/5/99 9:33 AM Page 2 Specifications Printer Printable area-Papers The shaded portion in the following figure shows the printing area for papers. Printable area-Envelopes The shaded portion in the following figure shows the printing area for envelopes. Printing method Plain paper drop-on-demand thermal inkjet printing Print speed Black...
  • Page 103 09-Appendix 2/5/99 9:33 AM Page 3 Paper type Plain paper Glossy photo paper Coated paper Transparency Iron-on transfer Greeting card stock Envelope Paper size Letter Legal Executive A6 card Index card Japanese Hagaki Postcard Index card #6 3/4 envelope #7 3/4 envelope #9 envelope #10 envelope DL envelope...
  • Page 104 09-Appendix 2/5/99 9:33 AM Page 4 Scanner Scan resolution 300 x 300 dpi Scan mode True colour, 256 Grey, B/W Interface IEEE 1284-compatible, bi-directional parallel interface Communication method ECP/Nibble mode (IEEE 1284 recommend) Facsimile Applicable line Public switched telephone network, PABX Compatibility Effective scanning width 203 mm...
  • Page 105 09-Appendix 2/5/99 9:33 AM Page 5 General Power source 220 - 240V AC, 50-60 Hz Power consumption 10 W (max.) in idle mode 23 W (max.) in print mode Dimension (W x D x H) 422 x 237 x 180 mm (16.6 x 9.3 x 7 in) Weight Approx.
  • Page 106: Index

    09-Appendix 2/5/99 9:33 AM Page 6 Index auto reduction 2.43, 2.44 automatic paper feeder automatic receive mode (FAX mode) banner guide 2.10 BUSY lamp (see lamp) carrier sheet 2.21, 2.28 CARTRIDGE button cartridge (see print cartridge) cleaning cartridge 3.15 white sheet 3.23 connection optional telephone...
  • Page 107 09-Appendix 2/5/99 9:33 AM Page 7 halftone jam, clearing document paper lamp indication error 3.13 list printing 2.45 loading document 2.29 paper 1.11, 2.9 envelope 2.12 manual receive (TEL mode) manual tray 1.3, 2.9 Myscan 2.19, 2.22 operator panel orientation, page paper extension 1.3, 1.11...
  • Page 108 09-Appendix 2/5/99 9:33 AM Page 8 RCP (Remote Control Programme) READY button 1.7, 2.2 READY lamp (see lamp) receiving fax, automatically (FAX mode) fax, manually (TEL mode) mode selection 2.38, 2.44 resolution 2.27, 2.34, 2.42 SCAN/FAX lamp (see lamp) scanning driver install 1.14, 1.21 procedure...
  • Page 109: Important Notice

    The REN value of a BT phone is normally one unless it is marked differently. If you mix different types of machines, your fax machine may not work. 6. Make sure you have plugged in the machine.
  • Page 110 9:33 AM Page 10 9. If you attach any equipment to your fax machine, it should not effect how safe it is, and the standard it was approved for, EN 60950. 10. Although this equipment can use either DTMF or loop Disconnect dialling, only the performance of the DTMF dialling is subject to regulatory requirement for correct operation.
  • Page 111: Replacing The Fitted Plug

    09-Appendix 2/5/99 9:33 AM Page 11 Replacing the Fitted Plug Important The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 3 amp fuse. When you change or examine the fuse, you must fit the correct 3 amp fuse and fuse cover.
  • Page 112 Any changes to the machine which are explained in the guide to using your Samsung fax are not covered under the terms of the guarantee. This guarantee will not apply if your machine does not have a serial number or the serial number is changed.

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