Notes On Warranty And Service; Warranty Of Crown Technics Gmbh; Warranty Conditions; Warranty Period And Statutory Claims For Defects - Silvercrest SCNM 100 A1 Operating And Safety Instructions Manual

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Warranty of Crown Technics GmbH

You receive a 3-year warranty on this device from the date of purchase. In the event of defects in this device, you have legal rights against the seller of
the device. These legal rights are not limited by our warranty set out below.

Warranty conditions

The warranty period begins on the date of purchase. Please keep the original receipt in a safe place. This is required as proof of purchase. If a material
or manufacturing defect occurs within three years from the date of purchase of this device, we will - at our option - repair or replace the device for you
free of charge or refund the purchase price. This warranty service requires that the defective device and the proof of purchase (receipt) are submitted
within the three-year period and that a brief written description is provided about the nature of the defect and when it occurred.
If the defect is covered by our warranty, you will receive the repaired or a new unit back. Repair or replacement of the device does not start a new
warranty period.

Warranty period and statutory claims for defects

The warranty period is not extended by the warranty coverage. This also applies to replaced and repaired parts. Any damage and defects already
present at the time of purchase must be reported immediately after unpacking. Repairs that occur after the expiry of the warranty period are subject to
a charge.

Scope of warranty

The device has been carefully produced according to strict quality guidelines and conscientiously tested before delivery.
The warranty applies to material or manufacturing defects. This warranty does not cover parts of the device that are subject to normal wear and tear
and can therefore be considered wear parts or for damage to fragile parts, e.g. switches, batteries, or parts that are made of glass.
This warranty is void if the device has been damaged, improperly used or serviced. For proper use of the device, all the instructions given in the user
manual must be strictly observed. Purposes and actions advised against or warned against in the user manual must be avoided at all costs.
The device is intended for private use only and not for commercial use. Abusive and improper handling, use of force and interventions not carried out by
our authorised service branch will invalidate the warranty.

Handling the warranty claims

To ensure that your request is processed quickly, please follow the instructions below:
• For all enquiries, please have the receipt and item number (e.g. IAN 123456) ready as proof of purchase.
The item number can be found on the type plate on the device, an engraving on the device, the title page of your user manual (bottom left) or the stick-
er on the back or bottom of the device.
If functional errors or other defects occur, first contact the service department named below by telephone or e-mail.
• You can then send a device that has been recorded as defective to the service address provided to you free of charge by enclosing the proof of
purchase (receipt) and stating what the defect is and when it occurred.
At www.lidl-service.com you can download these and many other user manuals, device videos and installation software.
This QR code will take you directly to the Lidl service page (www.lidl-service.com) and you can open your user manual by entering the item number
(IAN) 413627.

Notes on warranty and service

EN
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