Related Manuals for Yealink T54W
Summary of Contents for Yealink T54W
- Page 1 Hosted PBX USER GUIDE: Yealink Desk Phones T54W & T57W MetroNet - Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021...
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Page 2: Table Of Contents
Dialing a Hotline Number ......................... 25 3.2.7 Placing an International Call ........................25 3.2.8 Placing a Call from the Call History ..................... 26 3.2.9 Placing a Call from the Directory ......................26 MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... - Page 3 Performing a Blind Transfer ....................... 39 3.14.2 Performing a Semi-Attended/Attended Transfer ..............40 3.14.3 Performing Transfer with a Transfer Key ..................40 3.15 Conference Calls ..............................42 3.15.1 Local Conference ............................. 42 MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021...
- Page 4 State Indicator of Remote Line by BLF Key ................... 58 4.4.2 Audio Alter for BLF Pickup ........................59 4.4.3 Visual Alert for BLF Pickup ........................59 4.4.4 Setting a BLF Key ............................60 MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021...
- Page 5 4.8.3 Picking up an Incoming Call of the Target Extension ..............71 4.8.4 Answering an Intercom Call ........................71 Voice Mail................................72 4.9.1 Leaving Voice Mails ............................ 72 MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021...
- Page 6 Screen Saver ............................... 84 6.3.2 Disabling time & Date and Status Icons Display ................84 Changing the Backlight and Time ......................85 Adjusting the Screen Contrast ........................86 MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021...
- Page 7 Viewing Your Mobile Contacts on the Phones ................95 8.5.3 Disabling the Mobile Contacts Sync Feature .................. 95 Viewing the Bluetooth Device Information ..................96 Handling a Mobile Phone Call on the Phone ..................96 MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021...
- Page 8 Figure 15. Auto Redial ................................ 34 Figure 16. Auto Redial Times and Interval ....................... 34 Figure 17. Mute Icon................................35 Figure 18. Hold Icon ................................36 Figure 19. Transfer Selections ............................41 MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021...
- Page 9 Table 4. Shared Line Indicator ............................67 Table 5. Intercom Key Indicator ........................... 70 Table 6. T57W Call History Icons ........................... 80 Table 7. T54W Call History Icons ..........................80 MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021...
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Page 10: Before You Begin
Additionally, the examples and graphics in this guide may not directly reflect what is displayed or available on your phone screen. Note: This guide primarily uses the T54W phones as an example. This user guide contains information for the following Yealink Hosted PBX products: T54W prime HPBX phones • T57W prime HPBX phones •... -
Page 11: T57W Desk Phone
Redials a previously dialed number. Speakerphone Toggles and indicates the hands-free (speakerphone) mode. The key LED glows green when the hands-free (speakerphone) mode is activated. TRANSFER Transfers a call to another party. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 12: T54W Desk Phone
Connects or disconnects the phone from the phone line. The hook switch is automatically activated when a user lifts the handset from Hook Switch the cradle to get a dial tone. 2.1.2 T54W Desk Phone MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 13: Figure 2. T54W Desk Phone
Toggles the headset mode on or off. The LED indicator glows green when the headset mode is activated. MUTE Key Toggles the microphone on or off. The LED indicator glows green when the mute feature is activated. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 14: Power Led Indicator
Solid green • The line is seized. • The line is in conversation. Fast-flashing green The line receives an incoming call. Slowly-flashing green The call is placed on hold. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 15: Screens And Icons
Item Description Status Bar Display the default account ton T57W/T54W phones, feature status icons, and the time. The Status icons are displayed when features are activated. Line Keys Display the information associated with the line keys and feature keys on the phone. -
Page 16: T57W Idle Screen
3. More Key 4. Shortcut and Main Menu Keys Figure 3. T57W Idle Screen 2.2.2 T54W Idle Screen Status Bar 2. Line Keys 3. Soft Keys 4. Time and Date MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 17: Calls Screen
Figure 4. T54W Idle Screen 2.3 Calls Screen All of your active and held calls are displayed on the calls screen. For the T54W, you can press the up or down navigation key to switch among calls. The calls screen can display the local name or number. Check with your system administrator to find out if this feature is available on the phone. -
Page 18: Icons In The Status Bar
The phone screen is shown below. Figure 7. T54W Time & Date and Phone Status 2.4 I cons in the Status Bar The icons in the status bar help you easily get the current phone status, such as call and message status. -
Page 19: T54W Icons In The Status Bar
By viewing the line key icons, you can easily get the function of the line key. Icons in the line keys for the T57W and T54W are the same. T57W/T54W Line Key Icons Icons Description Icons Description Hold Do Not Disturb (DND) MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... - Page 20 The private line registered The shared/bridged line registers successfully. successfully. (T54W) Registering Register failed. (T57W, Flashing DND is enabled on this line. Call forward is enabled on this line. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021...
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Page 21: Entering Characters On T57W
Delete more characters at a 2. Tap time. 1. Drag your finger across the characters to highlight the characters you want to replace. Replace characters. 2. Tap the characters you want. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 22: Using The Phone Keypad And Dial Pad
Figure 6. T57W Keypad/Dial Pad 2.7 Entering Characters on T 54W On the T54W phone, you can use the keypad keys on your phone to enter or update field information. The following table describes how to enter different characters using the keypad keys. -
Page 23: Call Features
Send. 3.2.2 Placing Multiple Calls When you are in a call, you can hold your current call and place a new call. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 24: Placing A Call With A Speed Dial Key
3.2.4 Placing a Call Back to the Last Incoming Number You can redial the last incoming number quickly by using a Recall key. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 25: Redialing A Number
Procedure Long press digit key “0” on the phone keypad until the plus sign (+) appears. 2. Enter the phone number with the country code. 3. Select Send. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 26: Placing A Call From The Call History
(Optional.) Enter the anonymous call on call and off code respectfully. Select Save. Select the anonymous line to place a call. The callee is prompted with an incoming call from anonymity. • MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 27: Placing An Emergency Call From A Locked Phone
911. Procedure 1. Do one of the following: Select Emergency (not applicable to T57W phones). • The phone screen is shown below: MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 28: Answering Calls
You can answer a call when there is already an active call on your phone. When you are in an active call and an incoming call arrives on the phone, a call waiting tone beeps, and the incoming call information is displayed. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 29: Answering A Call Automatically
4. Turn on Auto Answer Mute. 5. Select Save. If the auto answer feature is enabled for the default account, the auto answer icon appears on the phone screen. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 30: Switching Among The Handset, Speakerphone And Headset Modes
Navigate to Menu > Features > Call Waiting. 2. Select Disabled or Off from the Call Waiting field. 3. (Optional.) Enter the call waiting off code in the Off Code field. 4. Select Save. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 31: Silencing Or Rejecting Incoming Calls
If you want to receive incoming calls from the specific numbers when DND is enabled, you can ask your system administrator to set DND Authorized Numbers. Note: Check with your system administrator to find out if the DND feature is available on your MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 32: Rejecting Calls With Dnd On All Lines
3. (Optional.) Enter the DND on code or off code respectively in the On Code or Off Code field. 4. Select Save. The DND icon appears in the status bar. For T57W/T54W, the phone also prompts you that • DND is enabled. -
Page 33: Ending Calls
If you activate DND on the default line, the DND icon will appear both on the line and in • the status bar. For T57W/T54W, the phone also prompts you that DND is enabled. Tip: You can press the All On soft key to activate DND for all lines. -
Page 34: Muting/Unmuting Audio
To mute a call, press the MUTE key during the call. The mute key LED glows red. • 2. To unmute the call, press the MUTE key again. The mute key LED goes out. • MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 35: Keep Mute
3.12.1 Holding a Call You can place an active call on hold on your phone. Procedure Press the HOLD key or select Hold during a call. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 36: Resuming A Held Call
Always Forward: Forwards all incoming calls immediately. • Busy Forward: Forwards incoming calls when you are busy in a call. • No Answer Forward: Forwards incoming calls when no one answers the calls. • MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... - Page 37 6. (Optional.) Enter the always/busy/no answer forward on code or off code respectively in the On Code or Off Code field. 7. Select Save. The forward icon appears on the desired line. • MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021...
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Page 38: Deactivating Call Forward
(Optional.) Enter the string that will display on the phone screen in the Label field. • Enter the contact number you want to forward the incoming calls to in the Value field. • 7. Select Save. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 39: Diverting Calls To A Contact
3. Press B Transfer or the TRANSFER key to complete the transfer. Tip: If you are using a handset, the transfer can be completed by hanging up the handset. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 40: Performing A Semi-Attended/Attended Transfer
On the T57W phones, select , and then select the desired contact. 6. Select Save. Tip: By default, you can long press the desired line key to set it. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 41: Figure 19. Transfer Selections
Procedure Press the Transfer key during a call. The phone screen is shown below: Figure 17. Transfer Selections MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 42: Conference Calls
1. Place two calls on the phone. 2. Select the desired call for a conference and ensure that the call is active. 3. Select Conference. 4. Highlight the desired hold call and select Send. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 43: Creating A Multi-Party Conference With A Conference Key
You can call all contact numbers at a time to initiate a multi-party conference. Before You Begin: You have to set a Conference key on the phone. Procedure MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 44: Holding Or Resuming A Conference Call
Select Far Hold to hold the party. The held party cannot hear anyone, and no one can hear the held party. Select Remove to remove the party from the conference call. On the T57W phones, and you can do the following: MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 45: Recording Using A Usb Flash Drive
Before You Begin: Make sure that the USB flash drive has been connected to your phone. Procedure During a call, select More ( ) > Start REC. The phone screen displays a recording icon and recording duration. • MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 46: Pausing/Resuming A Recording
The screen prompts a message that the call is recorded successfully. 3.16.4 Managing the Recordings After stopping recording, you can manage the recordings on your phone. Make sure the USB flash MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... - Page 47 2. Highlight the desired file and select Play. On the T57W phones, tap the desired file. • The length of the recording and a progress bar are displayed as the recording plays. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021...
- Page 48 You can delete the recordings when you need additional space on your USB flash drive, or the recordings are useless. Procedure 1. Navigate to Menu > USB > Br owse Audio. 2. Highlight the desired recording and select Delete. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021...
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Page 49: Viewing The Available Recording Time
1 to 25: Broadcasts are sent to channel 1 to 25. We recommend that you specify these • channels when broadcasting with Polycom IP phones which have 25 channels you can MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 50: Sending Multicast Paging
You can send a paging by using the Multicast Paging key when the phone is idle. Before You Begin: You need to set a Multicast Paging key in advance. Procedure Press the Multicast Paging Key when the phone is idle. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 51: Setting A Paging Group
On the T57W phones, the multicast paging key icon indicator will become • and green. On the T54W phones, the multicast paging key LED glows green. • The following figure shows a multicast RTP session on the phone: Figure 23. Multicast Paging Key 3.17.2.1 Setting a Paging List Key... -
Page 52: Receiving Multicast Paging
If the Paging List key is not set, you can also navigate to Menu > Features > Others > • Paging List for the T54W phone or Menu > Features > Paging List for other phones. 2. Select the desired paging group. -
Page 53: Managing A Paging Call
When you place a call and the callee is temporarily unavailable to answer the call, the phone prompts whether to wait for the callee, select OK to activate the call completion feature. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0... -
Page 54: Call Pickup
The call is answered on your phone. Tip: When the phone is idle, you can use a Directed Pickup or BLF/BLF List key to pick up a call to a specific contact directly. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 55: Picking Up A Group Call Directly
By default, you can long press the desired line key to set it. When the target phone receives an incoming call, you can press the Pickup key, and the call is answered on your phone. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 56: Picking Up A Call With A Group Pickup Key
Before You Begin: Your system administrator has set call park in the Transfer mode. Procedure 1. During a c all, select Park (You may need to select More > Park). The call will be directly transferred to the shared parking lot. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 57: Parking Or Retrieving A Call With A Park Or Retrieve Key
You can easily use a Park key to park a call to a specific park orbit and quickly retrieve this parked call using a retrieve key. 4.3.2.1 State Indicator of the Park/Retrieve Key On the T57W/T54W phones, you can get the call park/retrieve status by viewing the icon indicator of the Park/Retrieve keys. Table 1. Park/Retrieve Key Indicator 4.3.2.2... -
Page 58: Busy Lamp Field (Blf)
You can monitor a specific remote line using a BLF key for status changes on the phone. 4.4.1 State Indicator of Remote Line by BLF Key You can get the monitored line’s status by viewing the LED and icon indicator of the BLF key. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 59: Audio Alter For Blf Pickup
You can select to pick up the call to the monitored line, place a call to the monitored line, pace a new call or go back to the idle screen. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0... -
Page 60: Setting A Blf Key
If not or if you want to set a pickup code for a specific BLF line, you can set a pickup code for the BLF key manually. Before You Begin: You have edited the BLF key’s Extension field with the directed call pickup MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 61: Transferring A Call By Blf Key
4.4.8 Parking or Retrieving a Call by BLF Key You can use the BLF key to park a call or retrieve a parked call directly. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 62: Blf List
Before You Begin: Check with your system administrator to find out if the Audio Alert for BLF Pickup feature is available. Procedure 1. Navigate to Menu > Basic > Sound > BLF Ring Type. 2. Select the desired ring tone. 3. Select Save. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 63: Visual Alert For Blf Pickup
4.5.5 Visual Alert for BLF Parked Call Monitor Your system administrator can configure your phone to display the call information when the specified monitored line receives an incoming call. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 64: Picking Up A Remote Call By Blf List Key
During a call, you can press the BLF List key to select a transfer mode. Check with your system administrator to find out if this feature is available on the phone. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0... -
Page 65: Performing A Semi-Attended/Attended Transfer
Press the desired BLF List key to retrieve a call that is parked to the monitored line. • Long press the BLF List key. • The Retrieve, Send, New Call and Cancel appear on the screen. • MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 66: Baring In An Active Call By Blf List Key
Select Retrieve. 4.7 Shared Line Yealink phone supports using Shared Call Appearance (SCA) or Bridged Line Appearance (BLA) to share a line. So that this line can be registered on more than one phone at the same time. Your system administrator can set your phone to use the shared line. -
Page 67: Placing Calls On A Shared Line
When an incoming call arrives on the shared line, all the registered phones will ring simultaneously, and the call can be answered on any one of the phones. Incoming calls will be distributed evenly among the available shared line keys. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 68: Placing A Call On Public Hold
Before You Begin: There is at least one call placed on public hold on the shared line. Procedure Do one of the following: MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 69: Barging Into An Active Call On A Shared Line
Before You Begin: Check with your system administrator to find out if this feature is available for your phone. Procedure Long press the line key, and then select a call. 2. Select Call Pull to pull the call. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 70: Intercom
Intercom is not available on all servers. Contact your system administrator for more information. 4.8.1 State Indicator of the Intercom Key On the T57W/T54W phones, you can get the intercom status by viewing the icon indicator of the intercom key. Icons... -
Page 71: Picking Up An Incoming Call Of The Target Extension
By default, when there is an incoming intercom call, the phone plays a warning tone and automatically answer the incoming call. During the intercom call, you can switch among the Speakerphone (hands-free), Handset and MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 72: Voice Mail
This feature is set up on the server-side and not all servers support this feature. 4.9.1 Leaving Voice Mails You can leave a voice mail to someone who is busy or unable to answer the call. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 73: Listening To Voice Mails
On the T57W phones, tap Settings > New Group. • 3. Enter the desired group name. 4. Select Save. On the T57W phones, tap the green check mark • MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 74: Managing The Local Directory Contacts
On the T57W phones, select Dir ector y or navigate to Menu > Dir ector y. • 2. Select the desired contact group or All Contacts. 3. Select Add. 4. Enter your contact's information. 5. Select the desired account from the Account field. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... - Page 75 6. On the T57W/T54W phones, select the desired photo from the Photo field. 5.1.2.2 View Contacts You can view the local contacts from the Local Directory on your phone. Procedure Select Dir ector y or navigate to Menu > Dir ector y > Local Dir ector y.
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Page 76: Moving A Local Directory Contact To Blocklist
You can quickly dial a contact using the Speed Dial key on the idle screen. On all IP phones, a start is displayed in the Local Directory for a contact saved as the favorite. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0... -
Page 77: Viewing Favorites
You can reorder favorites to change the display order in the Favorite. Procedure Navigate to Menu > Dir ector y > Favorites. On the T57W phones, you can also tap Dir ector y > Favorites. • MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 78: Blocklist
You can view the blocklist contacts from the Blocklist on your phone. Procedure Navigate to Menu > Dir ector y > Blocklist. On the T57W phones, you can also tap Dir ector y > Black list. • MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 79: Editing A Blocklist Contact
5.3.5 Moving a Blocklist Contact to the Local Directory You can move a blocklist contact to a Local Directory. Incoming calls from this contact will not be rejected automatically. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 80: Mobile Contacts
Table 7. T54W Call History Icons 5.6 Viewing History Records The history record saves the call information such as the caller’s name and number, local time, and call duration. Procedure MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 81: Saving A History Record To Local Directory
Select History or navigate to Menu > Histor y. 2. Select the desired list. 3. Highlight the desired entry and select Delete. The phone prompts whether to delete the record. 4. Select OK. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 82: Disabling History Record
6.1.2 Adding a Wallpaper from a USB Flash Drive You can use a picture that is stored on a USB flash drive as the background image of your phone. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0... -
Page 83: Adding A Dsskey Screen Wallpaper From A Usb Flash Drive
Procedure 1. Navigate to Menu > Basic > Display > Transparency. 2. Select the desired value from the Transparency field. 3. Select Save. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 84: Screen Saver
Procedure 1. Navigate to Menu > Basic > Display > Screensaver. 2. Select Disabled or Off from the Display Clock field. 3. Select Save. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 85: Changing The Backlight And Time
You can change the screen backlight and time in the following settings: Acti ve Level: The brightness level of the phone screen when the phone is active. Digits 1 to 10 • MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 86: Adjusting The Screen Contrast
You can set the time and date manually. The time and date formats are also variable. For T54W phones, the time and date are displayed in the center of phone screen when the phone is idle by default. You can disable phone to display the time and date in the center of phone screen. -
Page 87: Disabling Idle Clock Display
Procedure 1. Navigate to Menu > Basic > Time & Date > Time & Date Format. 2. Select the desired time format or date format. 3. Select Save. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 88: Setting A Key As Send
Menu k ey: it prevents unauthorized users from accessing the menu, changing the personal • settings for your phone. Function key: it only allows users to use the keypad for placing a call, answering, or rejecting • MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 89: Locking Your Phone Manually
3. Select OK or Save. 4. Select Enabled from the Lock Enable field. • On the T54W phones, select the desired type from the Lock Type field. 5. Enter the desired interval (0 - 3600 seconds) in the Auto Lock field. -
Page 90: Extending The Line Key Labels
3. Select Save. 6.11 Extending the Line Key Labels On the T54W phones, you can extend the line key labels to the half of the phone screen when the phone is idle during the call. Procedure 1. Navigate to Menu > Features > Dssk ey. -
Page 91: Audio Settings
You can adjust the volume of the ringer, media, and audio during a call. Procedure 7.2 Setting the Ring T one You can set distinctive ring tones for groups or contacts in your Local Directory so that you can MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 92: Setting A Ring Tone For The Phone
5. Select Save or OK. 7.2.4 Setting a Ring Tone for a Contact You can select a unique ring tone for various contacts in your Local Directory. This helps you MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 93: Disabling The Key Tone
You can scan and pair up to 60 Bluetooth devices with your phone. However, up to two devices can be connected at a time. If you connect your Bluetooth-enabled mobile phone to the T54W or T57W phone, you can synchronize the mobile contacts to the phone. -
Page 94: Pairing And Connecting The Bluetooth-Enabled Mobile Phone
Before You Begin: Make sure that the Bluetooth headset is discoverable. Procedure 1. Navigate to Menu > Basic > Bluetooth. 2. On the T54W phones, select Scan to search the Bluetooth devices. The phone proceeds to scan the local Bluetooth devices, and the phone screen displays the available Bluetooth devices. -
Page 95: Syncing The Mobile Contacts On The Phone
3. Select Off from the Mobile Contacts Sync field. The mobile contacts directory disappears from the phone directory list. Tip: The mobile contacts directory also disappears from the phone directory list after MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 96: Viewing The Bluetooth Device Information
On the T57W phones, navigate to Menu > Basic > Bluetooth. • 2. Do one of the following: On the T54W phones, select the desired Bluetooth device. • Select Option >Detail to view the device name, device MAC address, and the synchronization status. -
Page 97: Deleting The Paired Bluetooth Device
Procedure 1. Navigate to Menu > Basic > Bluetooth . 2. Select Off from the Bluetooth field. 3. Select Save. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 98: Optional Accessories With Your Phone
Expansion Module is available on your phone. Caution: We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in poor performance. -
Page 99: Using Headsets
2. Customize the specific feature for this key on the phone. 3. Select Save. 9.2.3 Adjusting the Backlight of the Expansion Module When you change the backlight intensity settings on your phones, the backlight on expansion MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 100: Changing The Exp Wallpaper From Phone
2. Highlight the desired picture and select Preview. On the T57W phones, tap the desired picture to preview. • 3. Select Set as > Set as EXP wallpaper. 4. Select OK. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 101: Appendix - Menu Structure
10 Appendix – Menu Structure 10.1 For the T 57W Phone Note: The menus with gray box are not available when the DECT USB dongle DD10K is not attached to the phone. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021... -
Page 102: For The T54W Phone
10.2 For the T 54W Phone Note: The menus with gray box are not available when the DECT USB dongle DD10K is not attached to the phone. MetroNet -Yealink Desk Phones T54W & T57W User Guide Version 1.0 10.25.2021...
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Do you have a question about the T54W and is the answer not in the manual?
Questions and answers
phone doesn't answer when i pick up handset. It continues to ring. I need to manually press the 'answer' key. When I place down handset, phone call doesn't end, I need to manually press 'end call'
The Yealink T54W phone may not be answering automatically when the handset is picked up or ending calls when the handset is placed down due to one or more of the following reasons:
1. Handset Sensor or Hook Switch Malfunction: The phone may have a faulty hook switch or sensor that detects handset position, preventing the phone from recognizing when the handset is lifted or placed down.
2. Settings Configuration: The phone's settings may not be configured to automatically answer calls when the handset is picked up or to end calls when it is placed down.
3. Firmware or Software Issue: A software glitch or outdated firmware may be affecting normal handset behavior.
4. Physical Obstruction or Damage: Dirt or damage around the hook switch area may prevent proper mechanical operation.
To resolve the issue, inspect the handset hook switch, check the phone settings, and update the firmware if necessary.
This answer is automatically generated