Troubleshooting & Transport; Troubleshooting - Samsung NB69R5751RS/EG User & Installation Manual

Built-in cooker
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Troubleshooting & Transport

Troubleshooting

If you encounter a problem with the oven, first check the table below and try the
suggestions. If the problem continues, contact a local Samsung service centre.
Problem
Oven does not
switch on.
No heat or
oven does not
warm up.
Oven light (if
available) does
not operate.
Cooking is
uneven within
the oven.
The timer
buttons cannot
be pressed
properly.
The oven fan
(if available) is
noisy.
34 English
Possible Cause
Power is switched off.
Oven temperature
control is incorrectly set.
Oven door has been left
open.
Lamp has failed.
Electrical supply is
disconnected or switched
off.
Oven shelves are
incorrectly positioned.
There is foreign matter
caught between the
timer buttons.
Touch model: there is
moisture on the control
panel.
The key lock function is
set.
Oven shelves are
vibrating.
Solution
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
Check that the oven temperature
control knob is set correctly.
Replace lamp.
Make sure the electrical supply is
switched on at the wall socket outlet.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to
be turned. If you open the door often,
the interior temperature will be lower
and this may affect the results of your
cooking.
Remove the foreign matter and try
again.
Remove the moisture and try again.
Check whether the key lock function is
set.
Check that the oven is level.
Check that the shelves and any bake
ware are not vibrating or in contact
with the oven back panel.

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