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2. GETTING TO KNOW YOUR TERMINAL
2.1 Diagram of HICAPS Trinity Terminal
Contactless Reader
Base Charging Port
and Indicator Lights
Audio Jack
USB-C Charging Port
Power/Accessility
• Contactless Card Reader – tap health fund membership cards and customer payment
cards here. Digital cards are also read from the contactless reader.
• Battery/Charge Indicator LED – shows the battery level and charging status of the
terminal.
• Swipe Reader – use to swipe customer health fund membership or payment cards with
a magnetic strip.
• Raised Tactile Dots – surround the screen to assist with orientation of the digital
keypad for PIN entry. Horizontal dots represent columns and vertical dots represent
rows. (Refer to the Accessibility Guide for further information – see also hicaps.com.au/
accessibility).
• Chip Reader – insert payment cards here.
6
Button
Volume Controls
Battery/Charge Indicator LED
Swipe Reader
Chip Reader
Raised Tactile Dots
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Need help?
Do you have a question about the TRINITY and is the answer not in the manual?
Questions and answers
cannot get bipping noises on key pad to work
To enable the beeping sounds on the HICAPS TRINITY keypad, follow these steps:
1. Tap the accessibility icon at the present card screen.
2. Select "Training for visually impaired" mode.
3. Ask the customer if they want to use the side button or double-tap the screen to confirm selections.
4. A demo PIN entry keypad will appear.
5. As the customer drags a finger across the screen, beeping sounds will play to assist navigation.
This mode allows practice with digit selection, and digits will be spoken during training.
This answer is automatically generated
Is there any way of viewing settlements on hicaps slightly older than 30 days
Settlements older than 30 days cannot be viewed on the HICAPS Trinity terminal.
This answer is automatically generated