Operation Troubleshooting; Motor Starts And Stops When Using Pedal Assist - Swytch Universal eBike Conversion Kit Instruction Manual

9.8 Operation Troubleshooting

This is a link to the troubleshooting video that
summarises the steps: https://youtu.be/yTborNfH1wo
Please follow this step by step process from start to finish if you
find for any reason the kit is not working as expected:
1
Does the Power Pack turn on?
- If no – is the battery button on?
- Make sure you hold the on button
- Is the Power Pack Charged?
- Are the connectors inside the Power Pack all connected?
2
Plug the Power Pack into the Handlebar Mount with only the
motor cable connected. Activate the walk assist more by
pressing and holding the (-) button. Does the motor turn?
3
Plug in the Pedal Sensor and Motor. Turn the pedals, the light
on the pedal sensor should be flashing as the magnets pass
the sensor.
- Is the magnet disk straight and close to the sensor?
4
If the brake sensors are installed, make sure the light isn't on
when you are trying to run the bike.
5
If using a throttle, plug it in.
6
If it works under test conditions but not when you are riding,
sit on the bike and test all again – for loading
Front light isn't turning on? Check the connector to the front
light and controller
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9.9 Motor Starts and Stops when using Pedal Assist

To ensure the kit fulfils its complete working lifetime you can
keep it in good shape by:
- Attach the rain cover to the bracket when leaving outside
- Wipe and dry the motor casing when wet to prevent rust
- Never leave the battery on charge for longer than required
- Clean the handlebar mount blades and Power Pack connectors
regularly to ensure a good connection
- If storing the battery, recharge it for 3 hours every 3 months to
ensure good battery health
- Ensure the Power Pack magnetic cover is closed before
riding in rain.
If you have any further questions, queries or problems
that are not covered in this guide, please do contact
us at: support@swytchbike.com and a member of our
Customer Service Team will be happy to help!
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