Samsung HW-Q950TXN Full Manual
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FULL MANUAL
HW-Q950T
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Summary of Contents for Samsung HW-Q950TXN

  • Page 1 FULL MANUAL HW-Q950T Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register...
  • Page 2 • This apparatus shall always be connected to a Refer to the table below for an explanation of AC outlet with a protective grounding symbols which may be on your Samsung product. connection. • To disconnect the apparatus from the mains,...
  • Page 3 PRECAUTIONS 5. The battery used with this product contains chemicals that are harmful to the environment. Do not dispose of the battery 1. Ensure that the AC power supply in your in the general household trash. Do not house complies with the power expose the battery to excess heat, direct requirements listed on the identification sunlight, or fire.
  • Page 4: Table Of Contents

    CONTENTS Checking the Components Product Overview Top Panel of the Soundbar ------------------------- Bottom Panel of the Soundbar ------------------------- Using the Soundbar Remote Control Inserting Batteries before using the Remote Control (AA batteries X 2) ------------------------- How to Use the Remote Control ------------------------- Using the Hidden Buttons (Buttons with more than one function) -------------------------...
  • Page 5 Connecting a Mobile Device Method 1. Connecting via Bluetooth ------------------------- Method 2. Connecting via Wi-Fi (Wireless Network) ------------------------- Configuring Amazon Alexa ------------------------- Using the Tap Sound ------------------------- Installing the Wall Mount Installation Precautions ------------------------- Wallmount Components ------------------------- Installing the Surround Speakers on a Wall ------------------------- Installing the Soundbar above a TV Stand Component...
  • Page 6: Checking The Components

    • For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit) • To purchase additional components or optional cables, contact a Samsung Service Centre or Samsung Customer Care.
  • Page 7: Product Overview

    02 PRODUCT OVERVIEW Top Panel of the Soundbar Position the product so that the SAMSUNG logo is located on the top. (Multi Function) Button • In standby mode, press the (Multi Function) button to turn on the Soundbar. • Press the (Multi Function) button to change the input source.
  • Page 8: Bottom Panel Of The Soundbar

    DIGITAL AUDIO IN (OPTICAL) ID SET SERVICE HDMI IN 1 HDMI 2 POWER ID SET (WOOFER/REAR) DIGITAL AUDIO IN (OPTICAL) ID SET NETWORK DIGITAL AUDIO IN SERVICE HDMI IN 2 (OPTICAL) HDMI 1 POWER ID SET ID SET HDMI IN 1 HDMI 2 (WOOFER/REAR) SERVICE...
  • Page 9: Using The Soundbar Remote Control

    03 USING THE SOUNDBAR REMOTE CONTROL Inserting Batteries before using the Remote Control (AA batteries X 2) Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries (1.5V) oriented so that their polarity is correct. Slide the back cover back into position.
  • Page 10 PAIR You can select the desired sound mode by choosing STANDARD, SURROUND, GAME SOUND PRO, or ADAPTIVE SOUND. MODE • STANDARD SOUND MODE Outputs the original sound. • SURROUND SOUND Provides a wider sound field than standard. • GAME PRO Provides stereoscopic sound to immerse you in the action while gaming.
  • Page 11 When pressed, the setting items such as TREBLE, BASS, SYNC, CENTER LEVEL, SIDE LEVEL, FRONT TOP LEVEL, REAR LEVEL, REAR TOP LEVEL, and VIRTUAL ON/OFF are displayed in sequence. The desired item can be adjusted using the Up/Down buttons. – To control the volume of the treble or bass sound, select TREBLE or BASS in Sound Sound Control Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons.
  • Page 12: Using The Hidden Buttons (Buttons With More Than One Function)

    Using the Hidden Buttons (Buttons with more than one function) Hidden Button Reference page Remote Control Button Function WOOFER (Up) TV remote control On/Off (Standby) page 13 ID SET page 16 7 Band EQ page 11 (Sound Control) Output specifications for the different sound effect modes Output Effect Input With Subwoofer &...
  • Page 13: Adjusting The Soundbar Volume With A Tv Remote Control

    2. Push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “SAMSUNG-TV REMOTE” (Default mode), “OFF-TV REMOTE”, “ALL-TV REMOTE”. Remote Control Button...
  • Page 14: Connecting The Soundbar

    04 CONNECTING THE SOUNDBAR Connecting the power and units Use the Power cord to connect the Subwoofer, Surround Speakers, and Soundbar to an electrical outlet in the following order: • For more information about the required electrical power and power consumption, refer to the label attached to the product.
  • Page 15: Recommended Speaker Layout

    4. Connect power to the Soundbar, Subwoofer and Surround Speakers. The Subwoofer and Surround Speakers are automatically connected when the Soundbar is turned on. LINK LED - Blue is On NOTES • Connect the Subwoofer and Surround Speakers power before connecting to the Soundbar. The Subwoofer and Surround Speakers will be automatically connected when turning on the Soundbar.
  • Page 16: Manually Connecting The Subwoofer Or Surround Speakers

    Manually connecting the Subwoofer or Surround Speakers Before performing the manual connection procedure below: • Check whether the power cables for the Soundbar and subwoofer or Surround Speakers are connected properly. • Make sure that the Soundbar is turned off. 1.
  • Page 17: Led Indicator Lights On The Rear Of Subwoofer And Surround Speakers

    Soundbar unit is turned off) connected properly. Connect again. See the Connection failed instructions for manual connection on page 16. Red and blue See the contact information for Blinking Malfunction the Samsung Service Centre in this manual. ENG - 17...
  • Page 18 NOTES • If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the STANDBY LED on the rear of the sub-woofer will turn red after blinking in blue several times. • If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Soundbar, interference may cause some sound interruption.
  • Page 19: Using A Wired Connection To The Tv

    05 USING A WIRED CONNECTION TO THE TV Method 1. Connecting with HDMI CAUTION • When both the HDMI cable and optical cable are connected, the HDMI signal is received first. • To connect the HDMI cable between the TV and Soundbar, be sure to connect the terminals marked ARC.
  • Page 20: Method 2. Connecting Using An Optical Cable

    • When connecting a Samsung TV that supports the eARC function, “eARC” appears on the display and the sound is heard. • If “TV ARC” does not appear in the display window of the Soundbar main unit, confirm that the HDMI cable is connected to the correct port.
  • Page 21 4. The TV sound is output from the Soundbar. Using the Q-Symphony Function For Q-Symphony, the Soundbar syncs with a Samsung TV to output sound through two devices for optimum surround effect. When the Soundbar is connected, the menu, “TV+Soundbar” appears under the Sound Output menu of the TV.
  • Page 22: Using A Wireless Connection To The Tv

    • When the Samsung TV is connected, [TV Name] → “BT” appears on the Soundbar’s top display. 4. You can now hear Samsung TV sound from the Soundbar. • After you have connected the Soundbar to your Samsung TV the first time, use the “BT READY” mode to reconnect.
  • Page 23 (The time required may differ, depending on the Samsung TV model.) What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before.
  • Page 24: Connecting An External Device

    07 CONNECTING AN EXTERNAL DEVICE Method 1. Connecting using an HDMI Cable (Capable of Dolby Atmos decoding and playback) Pre-connection Checklist • Dolby Atmos® and DTS:X are supported in HDMI mode only. • If the Audio Output options include Secondary Audio, make sure Secondary Audio is set to Off. •...
  • Page 25: Method 2. Connecting Using An Optical Cable

    Open the audio output options on the settings menu of your BD player or other device and make sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed).
  • Page 26: Connecting A Mobile Device

    • After you have connected the Soundbar to your mobile device the first time, use the “BT READY” mode to reconnect. If the device fails to connect • If you have an existing Soundbar (e.g., “[AV] Samsung Soundbar Q950T”) in the list of speakers on the Mobile device, delete it. • Repeat steps 1 and 2.
  • Page 27 What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before. • BT PAIRING : In this mode, you can connect a new device to the Soundbar.
  • Page 28 • Note that your Soundbar cannot be paired with other Bluetooth devices while using the Bluetooth option. • This wireless device may cause electrical interference during operation. Disconnecting the Bluetooth device from a Soundbar You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s user manual.
  • Page 29: Method 2. Connecting Via Wi-Fi (Wireless Network)

    Method 2. Connecting via Wi-Fi (Wireless Network) To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required. The initial connection 1. Install and launch the SmartThings app from your mobile device (smartphone or tablet). 2.
  • Page 30: Configuring Amazon Alexa

    Configuring Amazon Alexa • Amazon Alexa is a service provided by Amazon. • This service is available only in some languages but not in other countries or regions. Using Alexa, you can play music, listen to news, see weather forecasts, and control home appliances. To use Amazon Alexa, an Amazon account is required to connect the Soundbar over the network.
  • Page 31 Use voice commands to control the Soundbar Trigger + Command Things to try Example of what to say "Alexa, turn up the volume." Volume control “Alexa, turn down the volume” Listening to streaming content from "Alexa, play some jazz music" Amazon Music "Alexa, play next song." Playback control “Alexa, stop the music.”...
  • Page 32: Using The Tap Sound

    Tap the Soundbar with your mobile device to play the sound of content on the mobile device through the Soundbar. • This function may not be supported, depending on the mobile device. • This function is only compatible with Samsung mobile devices with Android 8.1 or later. SmartThings App Top of the Soundbar Mobile device 1.
  • Page 33: Installing The Wall Mount

    09 INSTALLING THE Wallmount Components WALL MOUNT Installation Precautions Wall Mount Guide • Install on a vertical wall only. • Do not install in a place with high (M4 x L10) temperature or humidity. • Verify whether the wall is strong enough to Holder-Screw Screw support the product’s weight.
  • Page 34 2. Align the Wall Mount Guide’s Centre Line 5. Push a screw (not supplied) through each with the centre of your TV (if you are Holder-Screw, and then screw each screw mounting the Soundbar below your TV), and firmly into a support screw hole. then fix the Wall Mount Guide to the wall using tape.
  • Page 35: Installing The Surround Speakers On A Wall

    (bottom) part of the Bracket-Wall Brackets and the speakers on the wall. Mounts, and then slide the Bracket-Wall • Samsung Electronics is not liable for any Mounts down so that the Bracket-Wall damage to the product due to the product Mounts rest securely on the being installed inappropriately.
  • Page 36: Installing The Soundbar Above A Tv Stand

    10 INSTALLING THE Place the Soundbar on a TV stand. SOUNDBAR ABOVE A TV STAND Component Rubber-Foot Microphone To install, attach the Rubber-Feet to the bottom As illustrated in the image, align the centre of the of the Soundbar before placing it in position Soundbar with the centre of the TV, carefully above the TV stand.
  • Page 37: Software Update

    11 SOFTWARE 1. Go to the Samsung Electronics website (www.samsung.com) → search for the model UPDATE name from the customer support menu option. • For more information about update, refer to Upgrade Guide. 2. Download the upgrade file (USB type).
  • Page 38: Troubleshooting

    ; For sound output of the TV, select ; The original volume of the content you are Soundbar. (Samsung TV: Home ( ) → playing may be low. Try adjusting the Settings ( ) →...
  • Page 39 Soundbar. ; Initialise the product and try again. ; HDMI-CEC may not be activated on the TV. (See page 37.) Turn on the CEC on the TV menu. (Samsung TV: Home ( ) → Settings ( ) → General In case Bluetooth sound breaking occurs →...
  • Page 40: Licence

    13 LICENCE In case Alexa does not respond When the microphone is turned off or its reception is poor ; Press the (Mic On/Off) button at the top of the Soundbar to enable the microphone. ; Voice recognition may be unavailable due to ambient noise.
  • Page 41: Open Source Licence Notice

    14 OPEN SOURCE LICENCE NOTICE To send inquiries and requests for questions regarding open sources, contact Samsung Open Source (http://opensource.samsung.com) 15 IMPORTANT NOTES ABOUT SERVICE Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.
  • Page 42: Specifications And Guide

    AMPLIFIER Rated Output power 35W x 4 NOTES • Samsung Electronics Co., Ltd reserves the right to change the specifications without notice. • Weight and dimensions are approximate. • For India Only “This product is RoHS compliant” Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi.
  • Page 43 © 2020 Samsung Electronics Co., Ltd. All rights reserved. Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care Centre. Country /Area Contact Centre  Web Site ` Asia Pacifi c...

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