Lenovo 20JA User Manual
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Lenovo 20JA User Manual

Lenovo 20JA User Manual

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ThinkPad S5 2nd Generation User Guide

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  • Page 1 ThinkPad S5 2nd Generation User Guide...
  • Page 2 Note: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • “Important safety information” on page iii The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/support Third Edition (September 2017) ©...

  • Page 3: Table Of Contents

    Hard disk security ....Lenovo programs ....Setting the security chip ...
  • Page 4 BIOS menu ....Calling Lenovo ... . . Using system management ..

  • Page 5: Important Safety Information

    • Avoid keeping your hands, your lap, or any other part of your body in contact with a hot section of the computer for any extended time. • Periodically take hands from using the keyboard by lifting your hands from the palm rest. © Copyright Lenovo 2017...
  • Page 6 Protect yourself from the heat generated by the ac power adapter. When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Extended contact with your body, even through clothing, may cause a skin burn.

  • Page 7: Conditions That Require Immediate Action

    In the unlikely event that you notice any of the following conditions, or if you have any safety concerns with your product, stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance. © Copyright Lenovo 2017...

  • Page 8: Service And Upgrades

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 9: Power Cords And Power Adapters

    Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings. © Copyright Lenovo 2017...

  • Page 10: Plugs And Outlets

    Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.

  • Page 11: External Devices

    Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

  • Page 12: Notice For Non-Rechargeable Coin-Cell Battery

    Do not attempt to replace the non-rechargeable coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. The following statement applies to users in the state of California, U.S.A.

  • Page 13: Heat And Product Ventilation

    • Do not restrict or block any ventilation openings. • Do not operate your computer inside furniture, as this might increase the risk of overheating. • Airflow temperatures into the computer should not exceed 35°C (95°F). © Copyright Lenovo 2017...

  • Page 14: Electrical Current Safety Information

    Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

  • Page 15: Liquid Crystal Display (Lcd) Notice

    2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5...

  • Page 16: Glass Parts Notice

    Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.

  • Page 17: Chapter 1. Product Overview

    The microphones capture sound and voice when used with a program capable of handling audio. Camera The camera enables you to take pictures or hold a video conference. For more information, see “Using the camera” on page 25. ® ThinkPad pointing device TrackPoint pointing stick TrackPoint buttons Trackpad © Copyright Lenovo 2017...

  • Page 18: Left-Side View

    Your computer is equipped with the Lenovo-unique ThinkPad pointing device. For more information, see “ThinkPad pointing device overview” on page 16. Power button You can press the power button to turn on the computer or put the computer into sleep mode.

  • Page 19: Right-Side View

    To charge these devices when the computer is off or in hibernation mode, and the computer is not connected to ac power, do the following: 1. Start the Lenovo Companion program. See “Accessing Lenovo programs” on page 11. 2. Click Hardware Settings ➙ Power.

  • Page 20: Bottom View

    Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

  • Page 21: Status Indicators

    Memory slot You can increase the amount of memory in your computer by installing a memory module in the memory- upgrade slot. Memory modules are available as options from Lenovo. To purchase memory modules, go to: http://www.lenovo.com/essentials Emergency-reset hole If the computer stops responding and you cannot turn it off by pressing the power button, remove the ac power adapter first.
  • Page 22 Fn Lock indicator This indicator shows the status of Fn Lock function. For more information, see “Using the special keys” on page 14. Speaker-mute indicator When this indicator is on, the speakers are muted. Microphone-mute indicator When this indicator is on, the microphones are muted. Camera status indicator When this indicator is on, the camera is in use.

  • Page 23: Important Product Information Labels

    • Labels for the Windows operating systems Machine type and model label When you contact Lenovo for help, the machine type and model information helps the technicians to identify your computer and provide faster service. The following illustration shows where to find the label that contains the machine type and model information of your computer.

  • Page 24: Labels For The Windows Operating Systems

    Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement. Labels for the Windows operating systems ®...

  • Page 25: Computer Features

    In some cases, an earlier Windows version might be preinstalled under the terms of the Windows 10 Pro license downgrade rights. Computer features The computer features introduced in this topic cover various models. Some computer features might be available only on specific models. Microprocessor To view the microprocessor information of your computer, right-click the Start button and then select System.

  • Page 26: Computer Specifications

    Others • Camera • Microphones Computer specifications Size • Width: 378 mm (14.9 inches) • Depth: 258 mm (10.2 inches) • Thickness: 25.8 mm to 26.25 mm (1.01 inches to 1.04 inches) Maximum heat output (depending on the model) • 135 W (460 Btu/hr) Power source (ac power adapter) •...

  • Page 27: Lenovo Programs

    2. If you do not find the program in the program list, search for the program in the search box. An introduction to Lenovo programs This topic provides a brief introduction to Lenovo programs. Depending on your computer model, some of the programs might not be available.
  • Page 28 ThinkPad S5 2nd Generation User Guide...

  • Page 29: Chapter 2. Using Your Computer

    This chapter provides information to help you use the various features provided by your computer. Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you if there is a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.

  • Page 30: Getting Help About The Windows Operating System

    • Follow the “General tips for preventing problems” on page 59. • Diagnose problems yourself by using the preinstalled diagnostic software. See “Diagnosing problems with Lenovo Companion” on page 59. • Check for recovery solutions in “Recovery information” on page 77.
  • Page 31 To define or change the action for the F12 key, do the following: 1. Open the Lenovo Settings program. See “Accessing Lenovo programs” on page 11. 2. Click Hardware Settings and then click the input icon 3. Locate the KEYBOARD: USER-DEFINED KEY section and follow the instructions on the screen to complete the setting.

  • Page 32: Using The Thinkpad Pointing Device

    • Fn+Spacebar: If your computer supports keyboard backlight, press Fn+Spacebar to switch between the different keyboard backlight status (off, low, or high). Note: If your computer is installed with the Lenovo Settings 3.0 program or later version, there are four modes for the keyboard backlight: Off, Low, High, and Auto.

  • Page 33: Using The Trackpoint Pointing Device

    By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device” on page 20. Using the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

  • Page 34: Using The Trackpad

    Note: Place your hands in the typing position and use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap. Use either thumb to press the left-click button or right-click button. • Point Use the pointing stick to move the pointer on the screen.

  • Page 35: Using The Trackpad Touch Gestures

    • Right-click Press the right-click zone to display a shortcut menu. You also can tap anywhere on the surface of the trackpad with two fingers to perform the right-click action. • Scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction. This action enables you to scroll through the document, Web site, or apps.

  • Page 36: Customizing The Thinkpad Pointing Device

    Two-finger zoom in Swipe three fingers up Put two fingers on the trackpad Put three fingers on the trackpad and move them farther apart to and move them up to open the task zoom in. view to see all your open windows. Swipe three fingers down Put three fingers on the trackpad and move them down to show...

  • Page 37: Power Management

    Power management This section provides information about how to use ac power and battery power to achieve the best balance between performance and power management. Using the ac power adapter The power to run your computer can come either from the battery or from ac power. While you use ac power, the battery charges automatically.

  • Page 38: Managing The Battery Power

    – How often you use the wireless feature Charging the battery When you find that the remaining battery power is low, charge your battery or replace the battery with a charged battery. If an ac outlet is convenient, connect the computer to ac power. The battery is fully charged in about four to eight hours.

  • Page 39: Cabled Ethernet Connections

    By using this mode, you can turn off your computer completely without saving files or exiting any programs that are running. When the computer enters hibernation mode, all open programs, folders, and files are saved to the storage drive, and then the computer turns off. To put the computer into hibernation mode, define what the power button does first, and then press the power button to put the computer into hibernation mode.

  • Page 40: Using The Bluetooth Connection

    To establish a wireless-LAN connection, do the following: 1. Turn on the wireless feature. See “Using the special keys” on page 14. 2. Click the wireless-network-connection-status icon in the Windows notification area. A list of available wireless networks is displayed. 3.

  • Page 41: Using Audio Features

    To enable or disable the Airplane mode, do the following: 1. Open the Start menu. 2. Click Settings ➙ Network & Internet ➙ Airplane mode. 3. Slide the control for Airplane mode to turn it on or off. Using audio features Your computer is equipped with the following items: •...

  • Page 42: Using A Media Card

    • Open the Start menu and then click Lenovo Companion ➙ Hardware Settings ➙ Display, Camera & Audio/Media. Locate the Camera section and then follow the instructions on the screen to configure the camera settings. Using a media card Your computer has one media-card slot.

  • Page 43: Using An External Display

    5. Remove the card and store it safely for future use. Note: If you do not remove the card from your computer after you eject the card from the Windows operating system, the card can no longer be accessed. To access the card, you must remove it first, and then insert it again.

  • Page 44: Traveling With Your Computer

    Note: Depending on the situation, you might see Disconnect, PC screen only, Computer only, or Disconnect projector. • Duplicate: Displays the same video output on both your computer screen and an external display. • Extend: Extends the video output from your computer display to an external display. You can drag and move items between the two displays.
  • Page 45 If you are traveling to another country or region, you might want to consider an appropriate ac power adapter for the country or region to which you are traveling. To purchase travel accessories, go to: http://www3.lenovo.com/us/en/accessories-and-upgrades/c/ACCESSORY?menu-id=Accessories_Upgrades Chapter 2 Using your computer...
  • Page 46 ThinkPad S5 2nd Generation User Guide...

  • Page 47: Chapter 3. Enhancing Your Computer

    This chapter provides instructions on how to use hardware devices to expand your computer capabilities. Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.
  • Page 48 ThinkPad S5 2nd Generation User Guide...

  • Page 49: Chapter 4. Accessibility, Ergonomic, And Maintenance Information

    This chapter provides information about accessibility, ergonomic, and cleaning and maintenance. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
  • Page 50 If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen.

  • Page 51: Ergonomic Information

    Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.

  • Page 52: Cleaning And Maintenance

    You can find some of these options at http:// . Explore www3.lenovo.com/us/en/accessories-and-upgrades/c/ACCESSORY?menu-id=Accessories_Upgrades your options for docking solutions and external products that provide the adjustability and features that you want. Questions about vision? The visual display screens of ThinkPad notebook computers are designed to meet the highest standards.
  • Page 53 • Do not turn your computer over when the ac power adapter is plugged in, otherwise, it could break the adapter plug. • Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables. •...
  • Page 54 ThinkPad S5 2nd Generation User Guide...

  • Page 55: Chapter 5. Security

    The following two types of hard disk passwords can help protect the information stored on the storage drive: • User hard disk password © Copyright Lenovo 2017...

  • Page 56: Setting, Changing, Or Removing A Password

    Lenovo cannot reset your passwords or recover data from the storage drive. You must take your computer to a Lenovo reseller or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 57: Hard Disk Security

    Hard disk security To protect the computer from unauthorized security attacks, refer to the following tips to enhance security: • Set a power-on password as well as a hard disk password. For security, a longer password is recommended. • The hard disk drive built into your computer can be protected by UEFI BIOS. To provide reliable security, use the security chip and a security program with the Trusted Platform Module (TPM) management feature.

  • Page 58: Deleting Data From Your Storage Drive

    • Move the data to the Recycle Bin, and then empty the Recycle Bin. • Format your storage drive, using the software to initialize it. • Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings.

  • Page 59: Protecting Data Against Viruses

    Protecting data against viruses Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information about your antivirus software, see the help system of your antivirus software.
  • Page 60 ThinkPad S5 2nd Generation User Guide...

  • Page 61: Chapter 6. Advanced Configuration

    8. After installing the device drivers, apply Windows Update to get the latest modules, for example the security patches. 9. Depending on your preference, install Lenovo programs. For information about Lenovo programs, see “Lenovo programs” on page 11. Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.

  • Page 62: Installing Device Drivers

    Lenovo Companion is preinstalled on your computer and is ready to run. The only prerequisite is an active Internet connection. You can start the program manually, or you can use the schedule feature to enable the program to search for updates automatically at specified intervals.

  • Page 63: Configuring Thinkpad Setup

    Configuring ThinkPad Setup The ThinkPad Setup program menu lists various items about system configuration. Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results. To configure ThinkPad Setup, do the following: 1. Restart the computer. When the logo screen is displayed, press F1. The ThinkPad Setup program starts. Note: If you are required to enter the supervisor password, enter the correct password.

  • Page 64: Updating The Uefi Bios

    • The computer must be engaged in the Preboot eXecution Environment (PXE). • A network-management program must be installed on the computer of the network administrator. For instructions on how to update the UEFI BIOS, go to http://www.lenovo.com/support BIOS menu This topic introduces the following BIOS menus of your computer: •...
  • Page 65 • Preinstalled operating system license • UEFI Secure Boot • OA3 ID • OA2 Config menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary. Network • Wake On LAN Values: Disabled, AC only, AC and Battery Description: The network administrator can turn on a computer from a management console by using the Wake on LAN feature.
  • Page 66 Description: Enable or disable the boot support for USB storage devices. • Always On USB Values: Disabled, Enabled Description: Select Enabled to charge devices through the Always On USB connectors even when the computer is turned off, in sleep mode, or in hibernation mode. –...
  • Page 67 Power ® • Intel SpeedStep technology Values: Disabled, Enabled Description: Select the mode of Intel SpeedStep technology at runtime. – Mode for AC Values: Maximum Performance, Battery Optimized Description: Maximum Performance: Always highest speed – Mode for Battery Values: Maximum Performance, Battery Optimized Description: Battery Optimized: Always lowest speed Note: This submenu is available on models with an Intel CPU.
  • Page 68 • System Time Descriptions: Set or change the time of the system. Security menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary. Password • Supervisor Password Values: Disabled, Enabled Descriptions: Set a supervisor password to prevent unauthorized users from changing the startup sequence, network-related settings, and system date and time.
  • Page 69 Descriptions: Set a hard disk password to prevent unauthorized users from accessing data on the internal storage drive. For more information, see “Passwords introduction” on page 39. Security Chip • Security Chip Type Values: TPM 2.0 • Security Chip Values: Enabled, Disabled Descriptions: Enable or disable the security chip.
  • Page 70 Descriptions: If this option is enabled, a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel Virtualization Technology. • Intel VT-d Feature Values: Disabled, Enabled Descriptions: Intel VT-d stands for Intel Virtualization Technology for Directed I/O. When enabled, a VMM can utilize the platform infrastructure for I/O virtualization.
  • Page 71 • Reset to Setup Mode Descriptions: Use this option to clear the current platform key and reset Platform Mode to Setup Mode. • Restore Factory Keys Descriptions: Use this option to restore all keys and certificates in Secure Boot databases to the factory defaults.

  • Page 72: Using System Management

    • Option Key Display Values: Disabled, Enabled Descriptions: If you disable this option, the “To interrupt normal startup, press Enter.” message will not be displayed during the POST. • Boot Device List F12 Option Values: Disabled, Enabled Descriptions: If you enable this option, you can open the Boot Menu window by continuously pressing F12 when the computer is powered on.
  • Page 73 on the system board. This specification documents the standards for getting access to this BIOS information. Preboot eXecution Environment The Preboot eXecution Environment (PXE) technology makes the computer more manageable by enabling the computer to start from a server. Your computer supports the personal computer functions that PXE requires.
  • Page 74 2. Select Startup ➙ Network Boot. The boot device list is displayed. 3. Select a boot device to make it as the top boot priority. 4. Press Fn+F10 to save the settings and exit. You can press Fn+F9 to restore to the factory default settings. ThinkPad S5 2nd Generation User Guide...

  • Page 75: Chapter 7. Troubleshooting Computer Problems

    Note: If you are unable to isolate and repair the problem yourself after running Lenovo Companion, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.

  • Page 76: Troubleshooting

    Lenovo Companion supports the hardware scan function. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for optimal system performance. To run Lenovo Companion, see “Accessing Lenovo programs” on page 11. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software.

  • Page 77: Spills On The Keyboard

    Spills on the keyboard Problem: I spill something on the computer. Solution: Because most liquids conduct electricity, liquid spilled on the keyboard could create numerous short circuits and damage your computer. To solve the problem, do the following: 1. Ensure that no liquid creates a short circuit between you and the ac power adapter (if in use). 2.

  • Page 78: Beep Errors

    Firmware Interface Specification. If the user selects “No”, all data will be kept, but the operating system or programs will not be able to create, modify, or delete data in the storage. If this error happens at a service center, Lenovo authorized service personnel will clean up the non-volatile system UEFI variable storage using the preceding solution.
  • Page 79 The following section describes some beep errors and the corresponding solutions. Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Error codes...

  • Page 80: Memory Module Problems

    4. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed. 5. Run diagnostic programs. See “Diagnosing problems with Lenovo Companion” on page 59. Ethernet problems • Problem: My computer cannot connect to the network.

  • Page 81: Wireless-Lan Problem

    If you configured the adapter for full duplex, ensure that the switch port also is configured for full duplex. Setting a wrong duplex mode can degrade performance, cause data loss, or result in lost connections. – You have installed all networking software that is necessary for your network environment. Check with your LAN administrator for the necessary networking software.

  • Page 82: Thinkpad Pointing Device Problems

    Note: If the Fn and function keys tab is not displayed, connect your computer to the Internet. Then download and install the ThinkPad Hotkey Features program from the Lenovo Support Web site. For more information, see “Installing device drivers” on page 46.

  • Page 83: Computer Screen Problems

    Computer screen problems • Problem: My screen keeps blanking when I do not want it to. Solution: Do the following: 1. Go to Control Panel, and ensure that you view Control Panel by Category. 2. Click Hardware and Sound ➙ Power Options. 3.

  • Page 84: External Monitor Problems

    • Problem: The screen is unreadable or distorted. Solution: Ensure that: – The display device driver is installed correctly. – The screen resolution and color quality are correctly set. – The monitor type is correct. To check these settings, do the following: 1.
  • Page 85 – If the external monitor supports the same resolution as the computer display or a higher resolution, view output on the external monitor or on both the external monitor and the computer display. – If the external monitor supports a lower resolution than the computer display, view output on the external monitor only.

  • Page 86: Audio Problems

    Audio problems • Problem: Wave or MIDI sound does not play properly. Solution: Ensure that the built-in audio device is configured correctly. 1. Go to Control Panel, and ensure that you view Control Panel by Category. 2. Click Hardware and Sound. 3.

  • Page 87: Battery Problems

    Solution: To switch from one device to another (for example, from a speaker to a headphone, or from an external microphone to a built-in microphone), do the following: 1. Go to Control Panel, and ensure that you view Control Panel by Category. 2.

  • Page 88: Ac Power Adapter Problem

    ac power adapter problem Problem: The ac power adapter is connected to the computer and the working electrical outlet, but the power adapter (power plug) icon is not displayed in the Windows notification area. The ac power indicator also does not light up. Solution: Do the following: 1.

  • Page 89: Boot Problems

    • Problem: I receive an error message while the operating system is loading the desktop configuration after the POST is completed. Solution: Find solutions by searching for the error message at the following Web sites: – http://www.lenovo.com/support – https://support.microsoft.com/ Sleep and hibernation problems •...

  • Page 90: Hard Disk Drive Problems

    Solution: Check whether any option has been selected to disable your computer from entering sleep or hibernation mode. If your computer tries to enter sleep mode but the request is rejected, the device attached to the USB connector might have been disabled. If this occurs, do a hot-unplug-and-plug operation for the USB device.

  • Page 91: Usb Problem

    Control Panel by Category, and click Hardware and Sound ➙ Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Refer to “Diagnosing problems with Lenovo Companion” on page 59 and run a diagnostic test of the USB connector.
  • Page 92 ThinkPad S5 2nd Generation User Guide...

  • Page 93: Chapter 8. Recovery Information

    After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then you can choose repair and recovery options by following the on-screen instructions. Note: Ensure that your computer is connected to ac power during the recovery process. © Copyright Lenovo 2017...

  • Page 94: Creating And Using A Recovery Usb Drive

    It is recommended that you create a recovery USB drive as early as possible. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: http://www.lenovo.com/support/phone Creating a recovery USB drive To create a recovery USB drive, you need a USB drive with at least 16 GB of storage capacity.

  • Page 95: Chapter 9. Replacing Devices

    To disable the built-in battery, do the following: 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter ThinkPad Setup. 2. Select Config ➙ Power. The Power submenu is displayed. 3. Select Disable built-in battery and press Enter. © Copyright Lenovo 2017...

  • Page 96: Replacing The Memory Module

    4. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off automatically. Wait three to five minutes to let the computer cool. Replacing the memory module Before you start, read “Important safety information” on page iii and print the following instructions. Increasing memory capacity is an effective way to make programs run faster.

  • Page 97: Replacing The Internal Storage Drive

    6. Insert the new memory module into the memory slot at an angle of about 20 degrees . Pivot the memory module downward until it snaps into place . Ensure that the memory module is firmly installed in the memory slot and cannot be moved easily. 7.
  • Page 98 When handling the internal storage drive, observe the following guidelines: • Replace the internal storage drive only for upgrade or repair. The internal storage drive is not designed for frequent changes or replacement. • Before replacing the internal storage drive, make a backup copy of all the data that you want to keep. •...
  • Page 99 6. Remove the 2.5-inch internal storage drive together with its bracket. 7. Disconnect the cable from the 2.5-inch internal storage drive. 8. Detach the bracket from the 2.5-inch internal storage drive. Chapter 9 Replacing devices...
  • Page 100 9. Attach the bracket to the new 2.5-inch internal storage drive. 10. Connect the cable to the new 2.5-inch internal storage drive. 11. Insert the new 2.5-inch internal storage drive and pivot it downward . Ensure that the new 2.5-inch internal storage drive is seated in place.
  • Page 101 12. Install the screw to secure the new 2.5-inch internal storage drive , and connect the cable to the system board 13. Reinstall the bottom cover. 14. Turn the computer over. Connect the ac power adapter and all cables. M.2 solid-state drive Before you start, read “Important safety information”...
  • Page 102 To replace the M.2 solid-state drive, do the following: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 79. 2. Ensure that the computer is turned off and disconnected from ac power and all cables. 3. Close the computer display and turn the computer over. 4.
  • Page 103 7. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Then carefully insert the M.2 solid-state drive into the slot at an angle of about 20 degrees . Pivot the M.2 solid-state drive downward 8.

  • Page 104: Replacing The Keyboard

    9. Reinstall the bottom cover. 10. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the keyboard Before you start, read “Important safety information” on page iii and print the following instructions. To remove the keyboard, do the following: 1.
  • Page 105 6. Turn the computer over and open the display. Slightly push the keyboard in the direction as shown by arrows to release the latches from the keyboard bezel. 7. Pivot the keyboard slightly upward as shown by arrow until you can see the connectors on the bottom side of the keyboard.
  • Page 106 8. Put the keyboard on the palm rest as shown and detach the connectors. Remove the keyboard. To install the new keyboard, do the following: 1. Attach the connectors as shown, and then turn the keyboard over. ThinkPad S5 2nd Generation User Guide...
  • Page 107 2. Insert the keyboard as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the keyboard bezel. 3. Slide the keyboard in the direction as shown by the arrows. Ensure that the latches are secured under the keyboard frame.
  • Page 108 4. Close the computer display and turn the computer over. Install the screws to secure the keyboard. 5. Reinstall the bottom cover. 6. Turn the computer over. Connect the ac power adapter and all cables to the computer. ThinkPad S5 2nd Generation User Guide...

  • Page 109: Chapter 10. Getting Support

    • What is the serial number? Getting help and service If you need help, service, technical assistance, or more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer or on the Lenovo Support Web site at http://www.lenovo.com/support...

  • Page 110: Lenovo Support Web Site

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 111: Purchasing Additional Services

    Telephone numbers For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/ support/phone or refer to the Safety, Warranty, and Setup Guide that comes with your computer. Note: Phone numbers are subject to change without notice. The latest phone numbers are available at .
  • Page 112 ThinkPad S5 2nd Generation User Guide...

  • Page 113: Appendix A. Regulatory Information

    This computer contains integrated wireless cards that operate within the guidelines identified by radio frequency (RF) safety standards and recommendations; therefore, Lenovo believes that this product is safe for use by consumers. These standards and recommendations reflect the consensus of the worldwide scientific community, and result from deliberations of panels and committees of scientists, who continually review and interpret the extensive research literature.

  • Page 114: Locating The Ultraconnect Wireless Antennas

    If you are uncertain of the policy that applies to the use of wireless devices in a specific area (such as an airport or hospital), you are encouraged to ask for authorization to use a wireless device prior to turning on the computer.

  • Page 115: Locating Wireless Regulatory Notices

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 116: Industry Canada Class B Emission Compliance Statement

    EU Council R&TTE Directive 1999/5/EC on the approximation of the laws of the Member States relating to radio equipment. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.

  • Page 117: Appendix B. Weee And Recycling Statements

    Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: http://www3.lenovo.com/us/en/social_responsibility/product_recycling_program/...

  • Page 118: Japan Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 119: Battery Recycling Information For The European Union

    If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.

  • Page 120: Battery Recycling Information For Taiwan

    You also can refer to the instructions provided in the user guide for your product. For proper collection and treatment, go to: http://www3.lenovo.com/us/en/social_responsibility/environment/ Battery recycling information for Taiwan Battery recycling information for the United States and Canada...

  • Page 121: Appendix C. Restriction Of Hazardous Substances (Rohs) Directive

    For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/rohs-communication Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules.
  • Page 122 ThinkPad S5 2nd Generation User Guide...
  • Page 123 Taiwan RoHS Appendix C. Restriction of Hazardous Substances (RoHS) Directive...
  • Page 124 ThinkPad S5 2nd Generation User Guide...

  • Page 125: Appendix D. Energy Star Model Information

    Windows help information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 126 4. Click the Power Management tab. 5. Clear the Allow this device to wake the computer check box. 6. Click OK. ThinkPad S5 2nd Generation User Guide...

  • Page 127: Appendix E. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 128 This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: http://www.lenovo.com/support...

  • Page 129: Appendix F. Trademarks

    Appendix F. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Active Protection System Lenovo Lenovo logo ThinkPad ThinkPad logo TrackPoint UltraConnect Intel and Intel SpeedStep are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
  • Page 130 ThinkPad S5 2nd Generation User Guide...

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