9 Troubleshooting
The screen does not respond when I press
the key.
•
Press
, and then
if necessary;
•
Charge the battery, if necessary;
•
If the steps above do not work, reset the
device. To do so, press the RESET hole
by using the tip of a ball pen or other tool.
RESET
I cannot find the file that I stored on Activa.
The file may be in a format unsupported
on Activa. For more information about
the compatible formats on Activa, see
(see 'Technical data' on page 41).
The fitness device cannot measure my
exercise accurately.
•
Ensure that you wear Activa properly.
The fitness device can detect and count
your movement. Wear the device
properly in the position as suggested on
the screen.
•
Calibrate the fitness device to yourself
(see 'Calibrate the workout' on page 23).
I cannot tune to a preset station.
•
The station may be out of service.
Select another preset station.
•
When moving to a new place (e.g. a new
city or country), restart auto tune for
better reception.
EN
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to unlock the keys,