Replacing A Core Ap Or Remote Antenna; Ordering Replacement Parts - Philips ITS4843B Installation Manual

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If the Status LED indicators are not functioning properly as indicated, then refer to
the sections that follow and Chapter 4 of the IntelliVue Smart-hopping
Infrastructure Installation and Service Guide for complete Remote Antenna
replacement procedures.

Replacing a Core AP or Remote Antenna

The repair strategy for the IntelliVue Smart-hopping Core Access Point or Remote
Antenna is unit replacement. No repairs are to be made to the Core AP or RA.
Individual AP or RA components, PC assemblies, or sub-assemblies are not
available for purchase.
If a IntelliVue Smart-hopping Core AP or RA is determined to be defective/non-
operational, call your local Philips Field Service Engineer/Customer Engineer or the
Philips Customer Care Solutions Center for information on ordering a replacement
unit and returning the defective unit.
Use the following toll-free number to contact the Philips Customer Care Solutions
Center:
• Telephone: (+1) 800-722-9377
When replacing defective equipment on your IntelliVue Smart-hopping
infrastructure, be sure to follow the procedures given in Chapter 5 of the IntelliVue
Smart-hopping Infrastructure Installation and Service Guide.

Ordering Replacement Parts

This section contains information for ordering replaceable parts and assemblies for
the IntelliVue Smart-hopping 1.4 GHz Core Access Point and Remote Antenna. The
parts are listed in tables by major assemblies. Each table contains the orderable
part number (New or Exchange) and a description of the part. Only the part
numbers listed are orderable. Any unlisted part numbers and part descriptions are
not orderable from Philips.
To order a replacement part, first identify the faulty component, part, subassembly
or assembly, then look in the associated table for that major assembly and find (and
record) the part description and replaceable part number. Order replaceable parts
from your nearest Philips Sales/Service office or from the Philips Support Materials
Organization. A complete listing of the Philips Sales/Service Offices addresses with
phone numbers can be found at the end of this chapter.
IntelliVue Smart-hopping 1.4 GHz Access Point Installation Guide
RA Connection - Lights GREEN to indicate a RA is connected to the Core AP.
RA Power - Lights YELLOW to indicate connected RA is receiving power from
the Core AP.
Replacing a Core AP or Remote Antenna
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