Do you have a question about the 4K Roadcam Pro and is the answer not in the manual?
Questions and answers
Brenda Sullivan
January 21, 2025
Hello! I received a Yada Roadcam for Christmas. I have made several attempts to sync it with my car and phone using you app. I will get it to connect and then sync up, the date and time changes to what is in my phone. And so I think I **** all good. Half way down the road it goes off road cam and goes back to date and time set up. This has been happening continually since I got it for Christmas. I give up! Don't know what else to do. I have followed the manual, youtube video on Yada and nothing is resolving this issue, it won't stay synced, goes back to date and time setting.
1 comments:
Ginny Mobley
March 7, 2025
@Brenda Sullivan I have the same issue. It keeps resetting to the 01 01 2021 date and the time needs to be reset as well. I keep referring to the manual but in thevFAQ there is nothing about this.
Brenda Brooks Sullivan
January 22, 2025
Hello! I received a Yada Roadcam for Christmas. I have made several attempts to sync it with my car and phone using you app. I will get it to connect and then sync up, the date and time changes to what is in my phone. And so I think I **** all good. Half way down the road it goes off road cam and goes back to date and time set up. This has been happening continually since I got it for Christmas. I give up! Don't know what else to do. I have followed the manual, youtube video on Yada and nothing is resolving this issue, it won't stay synced, goes back to date and time setting. I have attached a photo, how to resolve this? Or return?
1 comments:
Mr. Anderson
February 10, 2025
To resolve the syncing issue with your Yada 4K Roadcam Pro that causes the date and time to reset, follow these steps:
1. Set the Date and Time Manually: Access the camera settings by pressing and holding the "M" button in camera mode. Navigate to the "Date/Time" option and set the current date and time.
2. Ensure Proper App Setup: Download and install the YADA Drive app compatible with your smartphone (iOS 9.0 or higher, or Android 5.0 or higher). Use the app to sync the device settings, which may help retain the date and time.
3. Check Firmware Version: Verify the firmware version in the settings. If outdated, update the firmware through the app or as instructed in the manual to resolve potential bugs.
4. Reset to Default Settings: If the issue persists, use the "Default Setting" option in the camera’s settings to reset all settings to their defaults and reconfigure.
5. Inspect Power Supply: Ensure the camera is receiving consistent power, as interruptions may cause it to reset.
If these steps do not resolve the issue, contact YADA customer service for further assistance.
This answer is automatically generated
Brenda Brooks Sullivan
January 22, 2025
Second Photo to comment above. First is the photo inside my car showing todays date. This photo shows the roadcam back at time and date set up,which comes on when I turn on car, and reverts back to this even after i finally sync it through the Yada app. When I turn off car it goes right back to date and time set up and not showing the current date and time. Won't stay on roadcam when driving.
1 comments:
Joe DiBenedetto
April 19, 2025
@Brenda Brooks Sullivan I have the exact same problem
Julie M REMME
March 22, 2025
How do I take the camera off the holder
1 comments:
Joe D
April 19, 2025
@Julie M REMME there’s a button on the mounting base that allows you to detach the camera. It’s n the front/windshield side. Depress it an pull the camera downward.
Need help?
Do you have a question about the 4K Roadcam Pro and is the answer not in the manual?
Questions and answers
Hello! I received a Yada Roadcam for Christmas. I have made several attempts to sync it with my car and phone using you app. I will get it to connect and then sync up, the date and time changes to what is in my phone. And so I think I **** all good. Half way down the road it goes off road cam and goes back to date and time set up. This has been happening continually since I got it for Christmas. I give up! Don't know what else to do. I have followed the manual, youtube video on Yada and nothing is resolving this issue, it won't stay synced, goes back to date and time setting.
@Brenda Sullivan I have the same issue. It keeps resetting to the 01 01 2021 date and the time needs to be reset as well. I keep referring to the manual but in thevFAQ there is nothing about this.
Hello! I received a Yada Roadcam for Christmas. I have made several attempts to sync it with my car and phone using you app. I will get it to connect and then sync up, the date and time changes to what is in my phone. And so I think I **** all good. Half way down the road it goes off road cam and goes back to date and time set up. This has been happening continually since I got it for Christmas. I give up! Don't know what else to do. I have followed the manual, youtube video on Yada and nothing is resolving this issue, it won't stay synced, goes back to date and time setting. I have attached a photo, how to resolve this? Or return?
To resolve the syncing issue with your Yada 4K Roadcam Pro that causes the date and time to reset, follow these steps:
1. Set the Date and Time Manually: Access the camera settings by pressing and holding the "M" button in camera mode. Navigate to the "Date/Time" option and set the current date and time.
2. Ensure Proper App Setup: Download and install the YADA Drive app compatible with your smartphone (iOS 9.0 or higher, or Android 5.0 or higher). Use the app to sync the device settings, which may help retain the date and time.
3. Check Firmware Version: Verify the firmware version in the settings. If outdated, update the firmware through the app or as instructed in the manual to resolve potential bugs.
4. Reset to Default Settings: If the issue persists, use the "Default Setting" option in the camera’s settings to reset all settings to their defaults and reconfigure.
5. Inspect Power Supply: Ensure the camera is receiving consistent power, as interruptions may cause it to reset.
If these steps do not resolve the issue, contact YADA customer service for further assistance.
This answer is automatically generated
Second Photo to comment above. First is the photo inside my car showing todays date. This photo shows the roadcam back at time and date set up,which comes on when I turn on car, and reverts back to this even after i finally sync it through the Yada app. When I turn off car it goes right back to date and time set up and not showing the current date and time. Won't stay on roadcam when driving.
@Brenda Brooks Sullivan I have the exact same problem
How do I take the camera off the holder
@Julie M REMME there’s a button on the mounting base that allows you to detach the camera. It’s n the front/windshield side. Depress it an pull the camera downward.