Do you have a question about the 4K Roadcam Pro and is the answer not in the manual?
Questions and answers
Brenda Sullivan
January 21, 2025
Hello! I received a Yada Roadcam for Christmas. I have made several attempts to sync it with my car and phone using you app. I will get it to connect and then sync up, the date and time changes to what is in my phone. And so I think I **** all good. Half way down the road it goes off road cam and goes back to date and time set up. This has been happening continually since I got it for Christmas. I give up! Don't know what else to do. I have followed the manual, youtube video on Yada and nothing is resolving this issue, it won't stay synced, goes back to date and time setting.
1 comments:
Ginny Mobley
March 7, 2025
@Brenda Sullivan I have the same issue. It keeps resetting to the 01 01 2021 date and the time needs to be reset as well. I keep referring to the manual but in thevFAQ there is nothing about this.
Brenda Brooks Sullivan
January 22, 2025
Hello! I received a Yada Roadcam for Christmas. I have made several attempts to sync it with my car and phone using you app. I will get it to connect and then sync up, the date and time changes to what is in my phone. And so I think I **** all good. Half way down the road it goes off road cam and goes back to date and time set up. This has been happening continually since I got it for Christmas. I give up! Don't know what else to do. I have followed the manual, youtube video on Yada and nothing is resolving this issue, it won't stay synced, goes back to date and time setting. I have attached a photo, how to resolve this? Or return?
1 comments:
Mr. Anderson
February 10, 2025
To resolve the syncing issue with your Yada 4K Roadcam Pro that causes the date and time to reset, follow these steps:
1. Set the Date and Time Manually: Access the camera settings by pressing and holding the "M" button in camera mode. Navigate to the "Date/Time" option and set the current date and time.
2. Ensure Proper App Setup: Download and install the YADA Drive app compatible with your smartphone (iOS 9.0 or higher, or Android 5.0 or higher). Use the app to sync the device settings, which may help retain the date and time.
3. Check Firmware Version: Verify the firmware version in the settings. If outdated, update the firmware through the app or as instructed in the manual to resolve potential bugs.
4. Reset to Default Settings: If the issue persists, use the "Default Setting" option in the camera’s settings to reset all settings to their defaults and reconfigure.
5. Inspect Power Supply: Ensure the camera is receiving consistent power, as interruptions may cause it to reset.
If these steps do not resolve the issue, contact YADA customer service for further assistance.
This answer is automatically generated
Brenda Brooks Sullivan
January 22, 2025
Second Photo to comment above. First is the photo inside my car showing todays date. This photo shows the roadcam back at time and date set up,which comes on when I turn on car, and reverts back to this even after i finally sync it through the Yada app. When I turn off car it goes right back to date and time set up and not showing the current date and time. Won't stay on roadcam when driving.
1 comments:
Joe DiBenedetto
April 19, 2025
@Brenda Brooks Sullivan I have the exact same problem
Julie M REMME
March 22, 2025
How do I take the camera off the holder
1 comments:
Joe D
April 19, 2025
@Julie M REMME there’s a button on the mounting base that allows you to detach the camera. It’s n the front/windshield side. Depress it an pull the camera downward.
Consult an experienced technician if you are not comfortable installing the product. You can also contact YADA at 1.866.294.9244 to speak to one of our installation specialists if you have any specific questions regarding the App-Controlled 4K Roadcam Pro.
PRODUCT OVERVIEW 1. Mini-USB Power Port 6. OK / Record / Snapshot Button 10. LED Indicator Light 2. LED Indicator Lights 7. 3M™ VHB Windshield Mount 11. Power Button 3. Screen 8. Camera Lens 12. Power Reset Hole 4. Mode / Back Button 9.
CAMERA DIMENSIONS 1.47” / 37mm 3.47” / 88mm 1.96” / 50mm INSTALLATION Peel off the 3M™ VHB adhesive tape backer from the windshield mount. Insert the windshield mount to the socket on the top of the Roadcam. Insert the MicroSD card.
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INSTALLATION Peel off the protective sticker from the LCD screen. Plug the Mini-USB power cable into the DC input port. Note: Power on and test camera before mounting. Recommended mounting position Mount the Roadcam on the windshield. You can turn on the Roadcam and check the live screen to determine the most suitable mounting position.
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INSTALLATION Press the adhesive windshield mount onto the windshield to secure the Roadcam in place. Route and hide the power cable in the headliner and pillars in your vehicle. Plug the cigarette charger cable into your vehicle’s 12/24V DC outlet, you are all set!
CONFIGURATION & MENU SETTINGS Initial Setup Set the date & time before installing and using the Roadcam. This date & time is the time stamp for all recorded media files and digital clock. Switching Modes Press the M button to cycle through the following modes: video mode > camera mode >...
G-Sensor Setting: The Roadcam’s integrated G-Sensor will automatically save and lock the recorded file if activated by an impact event or accident. Select to turn the G-Sensor on or off. The default setting is low. Camera Mode • Press the OK button each time you want to take a picture. Playback Mode •...
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Exposure -2.0, -1.7, -1.3, -1.0, -0.7, -0.3, 0, +0.3, +0.7, +1.0, +1.3 +1.7 or +2.0. Motion Detection ON or OFF. Record Audio ON or OFF. G-Sensor High, Medium, Low or OFF. License Plate Stamp Enter your vehicle license plate number here. Screen Save 5 minutes, 3 minutes or 1 minute.
ON or OFF. For the rest of the camera settings please refer to the video settings page. DOWNLOADING THE APP YADA Drive The 4K Roadcam Pro auto sync function enables you to control Compatible with iPhone Compatible with phones and play back recorded media 4s and higher, iPad3, with Android™...
Roadcam’s WiFi pairing mode. 2. You should see the SSID of the Roadcam. Android device 3. Open the YADA Drive APP and select the Dash Cam category. Select 4K Roadcam Pro from the list of Dash Cams. Tap on Set Up Device.
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WiFi settings page. 5. On the WiFi settings page choose SSID “YADA_DVR04_4K_xxxxxx” and enter password 12345678. 6. Tap on the YADA Drive icon to return to the APP. 7. You should see the live view of the Roadcam on the camera screen.
ADDITIONAL FEATURES Automatic ON / OFF When the Roadcam is connected to the vehicle’s power, it will power on and start recording when the vehicle engine starts. When the engine is off, the Roadcam will stop recording and turn off automatically. Gravity Induction Recording Protection System In a vehicle collision, the Roadcam will lock the video of the accident and save it as a special image.
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Help / FAQs 1) Problem: The Roadcam is unable to take pictures and record videos. Solution: Check if the MicroSD card has enough space and lock it. 2) Problem: The Roadcam stops automatically when it is recording a video. Solution: Because HD video data takes a lot of space, please use a high-speed MicroSD card compatible with SDHC, high-speed MicroSD cards will have a U1 logo.
SAFETY INFORMATION IMPORTANT SAFETY INSTRUCTIONS 1. SAVE THESE INSTRUCTIONS – This manual contains important safety and operating instructions of the 12V/24V cigarette lighter adapter for Model BT58189. 2. Before using the product, read all instructions and cautionary markings. 3. Do not expose cigarette lighter adapter to rain, moisture, or snow. 4.
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• The App-Controlled 4K Roadcam Pro is designed as an aid to the driver in detecting large stationary objects to help avoid damaging the vehicle.
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• Never allow children to play with the device. Small parts may be a choking hazard. • There is a plastic cover over the App-Controlled 4K Roadcam Pro. Do not scratch the cover when cleaning dirt or snow from it.
YADA warrants, to the original purchaser, that its products are free from defects in material and workmanship for 1 year from the date of original purchase. Where permitted by law, YADA’s liability shall be limited to that set forth in this limited express warranty. This limited express warranty shall be the exclusive remedy of the purchaser and YADA makes no other warranty of any kind aside from the limited express warranty stated above.
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4. The replacement of parts is excluded from the warranty when replacement is necessary due to normal wear and tear. 5. Repair or replacement parts supplied by YADA under this warranty are protected only for the unexpired portion of the original warranty.
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PARTICULAR PURPOSE. YADA and/or its affiliates do not guarantee or promise that the user of App-Controlled 4K Roadcam Pro will not be in an accident or otherwise not collide with an object and/or person. Our App-Controlled 4K Roadcam Pro is not intended in any way to be a substitute for careful and cautious driving or for the consistent adherence to all applicable traffic laws and motor vehicle safety regulations.
YADA and/or its affiliates are not responsible for a user’s intended or actual use of the App-Controlled 4K Roadcam Pro. In no event shall YADA and/ or its affiliates have any liability for any losses (whether direct or indirect, in...
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Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications or change to this equipment.
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App-Controlled 4K Roadcam Pro BT58189 Responsible Party: YADA 2975 Red Hill Ave., Ste. 100, Costa Mesa, CA 92626 Tel: 1.866.294.9244 3M™ VHB is a trademark of 3M Company. Android is a trademark of Google Inc. iPhone, iPad, Mac and iPod touch are trademarks of Apple Inc.
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Product code / Code de produit / Código del producto : BT58189 Register this product within 30 days of purchase to receive one (1) additional year of warranty coverage (beyond the standard 1-year warranty), along with special product offers and announcements. Enregistrez ce produit dans les 30 jours suivant l’achat pour recevoir une couverture supplémentaire de 1 AN (au-delà...
Need help?
Do you have a question about the 4K Roadcam Pro and is the answer not in the manual?
Questions and answers
Hello! I received a Yada Roadcam for Christmas. I have made several attempts to sync it with my car and phone using you app. I will get it to connect and then sync up, the date and time changes to what is in my phone. And so I think I **** all good. Half way down the road it goes off road cam and goes back to date and time set up. This has been happening continually since I got it for Christmas. I give up! Don't know what else to do. I have followed the manual, youtube video on Yada and nothing is resolving this issue, it won't stay synced, goes back to date and time setting.
@Brenda Sullivan I have the same issue. It keeps resetting to the 01 01 2021 date and the time needs to be reset as well. I keep referring to the manual but in thevFAQ there is nothing about this.
Hello! I received a Yada Roadcam for Christmas. I have made several attempts to sync it with my car and phone using you app. I will get it to connect and then sync up, the date and time changes to what is in my phone. And so I think I **** all good. Half way down the road it goes off road cam and goes back to date and time set up. This has been happening continually since I got it for Christmas. I give up! Don't know what else to do. I have followed the manual, youtube video on Yada and nothing is resolving this issue, it won't stay synced, goes back to date and time setting. I have attached a photo, how to resolve this? Or return?
To resolve the syncing issue with your Yada 4K Roadcam Pro that causes the date and time to reset, follow these steps:
1. Set the Date and Time Manually: Access the camera settings by pressing and holding the "M" button in camera mode. Navigate to the "Date/Time" option and set the current date and time.
2. Ensure Proper App Setup: Download and install the YADA Drive app compatible with your smartphone (iOS 9.0 or higher, or Android 5.0 or higher). Use the app to sync the device settings, which may help retain the date and time.
3. Check Firmware Version: Verify the firmware version in the settings. If outdated, update the firmware through the app or as instructed in the manual to resolve potential bugs.
4. Reset to Default Settings: If the issue persists, use the "Default Setting" option in the camera’s settings to reset all settings to their defaults and reconfigure.
5. Inspect Power Supply: Ensure the camera is receiving consistent power, as interruptions may cause it to reset.
If these steps do not resolve the issue, contact YADA customer service for further assistance.
This answer is automatically generated
Second Photo to comment above. First is the photo inside my car showing todays date. This photo shows the roadcam back at time and date set up,which comes on when I turn on car, and reverts back to this even after i finally sync it through the Yada app. When I turn off car it goes right back to date and time set up and not showing the current date and time. Won't stay on roadcam when driving.
@Brenda Brooks Sullivan I have the exact same problem
How do I take the camera off the holder
@Julie M REMME there’s a button on the mounting base that allows you to detach the camera. It’s n the front/windshield side. Depress it an pull the camera downward.