Canon B820 User Manual

Canon B820 User Manual

Canon fax machine users guide
Table of Contents

Advertisement

USER'S GUIDE
Read this guide before operating this equipment.
After you finish reading this guide, store it in a safe place for future reference.

Advertisement

Table of Contents
loading

Summary of Contents for Canon B820

  • Page 1 USER’S GUIDE Read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
  • Page 2: Table Of Contents

    Table of Contents INTRODUCTION Using this guide ...v Important safety instructions...vi For your safety (Australia only) ...viii Caution (New Zealand only) ...viii 1 SETTING UP Unpacking ... 1-1 Removing the shipping materials...1-2 Assembling the fax ... 1-3 Attaching components ...1-3 Making connections...
  • Page 3 Fax/Tel mode ...6-2 Receiving documents manually: MANUAL MODE...6-4 Receiving documents with an answering machine: ANS.MACHINE MODE (FAX-B820/B822 only)...6-4 Other features... 6-5 Saving ink ...6-5 Changing calling volume ...6-5 Receiving documents in memory while performing another task or when a problem occurs ...6-5 Polling to receive documents ...6-5...
  • Page 4 • H12414 (FAX-B840/B820/B822) Copyright Copyright © 2004 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc.
  • Page 5: Using This Guide

    In addition, this guide uses brackets to identify the buttons you press when performing different functions: [Stop]. This guide contains information for three Canon models. Please note that the illustrations of the fax in this guide may differ from your model. Instructions for specific models are labelled with the fax names.
  • Page 6: Important Safety Instructions

    Except as specifically described in this guide, do not attempt to service the fax yourself. Never attempt to disassemble the fax: opening and removing its interior covers will expose you to dangerous voltages and other risks. For all service, contact your local authorized Canon dealer or the Canon help line.
  • Page 7: Power Supply

    If you notice anything unusual (smoke, strange odors, noises) around the fax, unplug it immediately. Contact your local authorized Canon dealer or the Canon help line. • Do not allow anything to rest on the power cord, and do not place the fax where the cord will be walked on.
  • Page 8: For Your Safety (Australia Only)

    For your safety (Australia only) To ensure safe operation the three-pin plug supplied must be inserted only into a standard three- pin power point which is effectively earthed through the normal household wiring. Extension cords used with the equipment must be three-core and be correctly wired to provide connection to earth.
  • Page 9: Setting Up Unpacking

    • Telephone line cord • Documentation • Warranty* • Destination labels If any of these items are damaged or missing, contact your local authorized Canon dealer or the Canon help line immediately. * This item is only included in some countries. Multi-purpose...
  • Page 10: Removing The Shipping Materials

    Removing the shipping materials______________ Remove the protective piece Open the printer cover by gently pulling it towards you. Open the document tray. Remove the shipping tapes pieces Close the printer cover until it locks into place. Close the document tray. The actual shipping materials may differ in shape, quantity, and position from the ones shown above.
  • Page 11: Assembling The Fax

    Assembling the fax Attaching components _________________________ For user convenience, the destination labels provided with your fax should be fitted over the one- touch speed dialing buttons on the left of the operation panel. Insert the tabs on the multi- purpose tray into the slots on the fax.
  • Page 12: Making Connections

    There are three jacks on the back of the fax for connection of the following: Be sure to connect any external devices before using the fax. * FAX-B820/B822 only. Connect the supplied telephone line cord to the telephone line jack on your wall.
  • Page 13: Connecting The Ac Power Cord

    Connect an extension phone or an answering machine* to the • You cannot use the extension phone while the fax is using the phone line. • Due to the range of specifications, Canon cannot guarantee that all answering machines will be compatible with your fax.
  • Page 14: Loading Paper

    Loading paper Paper guidelines _______________________________ • Be sure to load paper of the correct size, weight, and quantity recommended for your fax (see pp. 3-3, S-1). • Store all paper wrapped and on a flat surface until ready to use. Keep opened packs in their original packaging, in a cool, dry location.
  • Page 15: Loading Paper In The Multi-Purpose Tray

    Loading paper in the multi-purpose tray ______ Squeeze, then slide the paper guide to the left. Fan a stack of paper, then tap the edge of the stack on a flat surface to even the stack. Insert the stack face up into the multi-purpose tray stack with the right side of the multi-purpose tray.
  • Page 16: Installing The Bj Cartridge

    For information on replacing the BJ cartridge, see p. 9-5. Guidelines ______________________________________ • Use only a Canon BX-3 Black BJ cartridge in your fax. • Store BJ cartridges at room temperature. • When the BJ cartridge print head is left exposed, it easily dries out and becomes unusable. To avoid this, follow these recommendations: –...
  • Page 17: Installing The Bj Cartridge In Your Fax

    Installing the BJ cartridge in your fax_________ When a BJ cartridge is not installed in your fax, PUT IN CARTRIDGE is displayed on the LCD. Make sure the fax is plugged in. Load the paper in the multi-purpose tray. Open the printer cover by gently pulling it towards you (see p. 1-2). Raise the cartridge lock lever on the cartridge holder.
  • Page 18: Testing The Fax

    Align the slot in the cartridge with the yellow post in the fax, and with the label facing outwards, insert the BJ cartridge into the cartridge holder. Lower the cartridge lock lever until you hear a click to lock the cartridge in place. The yellow post (BJ cartridge guide) should be visible through the slot.
  • Page 19: Preparing To Use Your Fax Main Components Of Your Fax

    PREPARING TO USE YOUR FAX Main components of your fax Handset Multi-purpose tray Document tray Document guide Operation panel Printer cover Cartridge holder...
  • Page 20: Fax Controls - The Operation Panel

    Fax controls - the operation panel The buttons on the operation panel may differ from the ones shown in this chapter. One-touch speed dialing/Special function buttons (see below) Report Cleaning Space Polling Ink Saver Caller History Receive Mode Resolution The buttons on the left of the operation panel have the following two functions: •...
  • Page 21 Scroll/Cursor buttons (see pp. 2-5, 6-5, 7-8, 8-1) TAM Mode button (see p. 7-2) Delete button (see p. 7-7) Record button (see p. 7-1) Play button (see p. 7-8) Hook button (see p. 5-4) Redial/Pause button (see pp. 5-8, 5-9) Coded Dial/Directory button (see pp.
  • Page 22: Guidelines For Entering Numbers, Letters, And Symbols

    Guidelines for entering numbers, letters, and symbols When you come to a step that requires you to enter a name or number, see the table below to determine which numeric button to press for the letter you want. Button Uppercase Letter PQRS WXYZ Uppercase letter...
  • Page 23: Correcting Mistakes

    Use [ ] or [ ] to move the cursor under the incorrect letter. CANEN Use the numeric buttons to enter the correct letter over the incorrect letter. CANON When you have finished making corrections, press [Start/Copy] to register your new entry.
  • Page 24: Setting The Tel Line Type

    Setting the TEL LINE TYPE Before using your fax, make sure it is set for the telephone line type of your telephone system. If you are unsure of your telephone line type, check with your local telephone company. See pp. 2-2, 2-3 for the buttons on the operation panel. Press [Function].
  • Page 25: Registering The Access Type And The Outside Line Access Number

    Registering the access type and the outside line access number ____________________________ See pp. 2-2, 2-3 for the buttons on the operation panel. Press [Function]. Press [Start/Copy] twice. DATE & TIME Use [ ] or [ ] to select R-KEY SETTING. Press [Start/Copy].
  • Page 26: Registering Sender Information

    When sending a document, you can have your fax number and your name (known as your ID), and the sending date and time printed out by the receiving fax machine. This information is called your TTI (Transmit Terminal Identification) and appears at the top of the faxed document in small type.
  • Page 27: Registering Your Fax/Telephone Number And Name

    You can enter a plus sign (+) or space to make your number easier to read. To enter a plus sign (+), press [#]. TEL= 123 xxxx Press [Start/Copy] twice. Enter your name (up to 16 letters) using the numeric buttons (see pp. 2-4, 2-5). CANON Press [Start/Copy]. Press [Stop]. Registration ends and the fax returns to standby mode.
  • Page 28: Setting The Summer Time

    Setting the summer time ______________________ Your fax supports the summer time system that shifts the clock time ahead or back according to the change in seasons. You can select if the time information in your fax changes to match your country’s summer time system, and also set the day and time when the summer time begins and ends.
  • Page 29 Use [ ] or [ ] to select the week in which the summer time starts. Press [Start/Copy]. WEEK Use [ ] or [ ] to select DAY. Press [Start/Copy]. SUNDAY Use [ ] or [ ] to select the day of the week on which the summer time starts. Press [Start/Copy].
  • Page 30: Registering One-Touch Speed Dialing Numbers And Names

    Press [Start/Copy] to register the number. Enter the party's name (up to 16 letters) using the numeric buttons (see pp. 2-4, 2-5). CANON Press [Start/Copy] to register the name. To delete the name and number registered under the one-touch speed dialing button, press [Clear] and [Start/Copy] after you perform steps 1 to 4 above.
  • Page 31 Register the party’s voice tag for UCanTalk. See Registering UCanTalk voice tags, p. 2-15. The fax asks you if you want to register the voice tag. YES=( ) NO=(#) Press [ ] or [#] to select YES or NO. • If you selected NO in step 7, proceed to step 9. •...
  • Page 32: Registering Coded Speed Dialing Numbers And Names

    Registering coded speed dialing numbers and names Use coded speed dialing to dial a fax number at the press of three buttons. A fax/telephone number can be registered under each two-digit speed dialing code and you can register up to 70 locations.
  • Page 33: Registering Ucantalk Voice Tags

    Registering UCanTalk voice tags UCanTalk allows you to dial a number by speaking the receiving party’s name to the fax. Before you can use the UCanTalk feature, you must register voice tags. You can register a name or phrase (no longer than 3 seconds) you want to use to retrieve the party, such as the first name, family name, nickname, company name, official position, and so forth.
  • Page 34: Modifying Voice Tags

    Modifying voice tags ___________________________ Perform steps 1 to 4 on p. 2-15. If a voice tag is already registered under the speed dialing number, the fax asks you if you want to modify the voice tag. Press [ ] to select YES. Use [ ] or [ ] to select REDO VOICE TAG.
  • Page 35: Documents And Paper Preparing Documents

    DOCUMENTS AND PAPER Preparing documents Types of documents you can scan ____________ I Size You can load documents larger than 148 mm wide and 105 mm long. The maximum size of document that can be loaded is 216 mm wide by 700 mm long. I Scanned area The actual area scanned by the fax is shown below.
  • Page 36: Loading Documents

    Loading documents Adjust the document guide to the width of the document, and gently insert the top of the document face up into the document tray until it stops. You will hear a beep. • For a multipage document, the pages are fed one by one from the top of the stack. •...
  • Page 37: Paper Requirements

    Paper requirements Your fax supports A4-, letter-, and legal-size paper in portrait orientation. You can use regular copier paper, cotton bond paper, or typical letterhead. Your fax does not require special ink jet paper. Always use paper without curls, folds, staples, or damaged edges. Look at the label on the package to see if the paper has a preferred side for printing.
  • Page 38: Making Copies

    MAKING COPIES Copying documents One of the convenient features of the fax is its ability to make high quality copies. You can make up to 99 copies of one document at a time. If you make copies of multiple documents at a time, the number of pages the fax can scan into memory varies depending on the scanning resolutions (see p.
  • Page 39: Sending Documents

    SENDING DOCUMENTS Preparing to send a document Before you send a document, see Chapter 3: DOCUMENTS AND PAPER. Adjusting the quality of your documents ______ I Setting the scanning resolution Resolution is a measure of the fineness or clarity of a printout. Low resolutions may cause text and graphics to have a jagged appearance, while higher resolutions provide smoother curves and lines, crisp text and graphics, and a better match to traditional typeface designs.
  • Page 40: Sending Methods

    Sending methods_______________________________ I Direct sending (see below) I Memory sending (see p. 5-3) I Manual sending (see p. 5-4) Dialing methods ________________________________ There are several methods of dialing the receiving party’s number, depending on how your fax is set up. I Regular dialing I One-touch speed dialing (see p.
  • Page 41: Memory Sending

    You can send up to 15 A4-size (5 legal-size) pages at a time with memory sending (based on the Canon FAX Standard Chart No.1, standard resolution). If MEMORY FULL appears on the LCD during the scanning process, re-start sending the document using direct sending (see p.
  • Page 42: Manual Sending

    Manual sending ________________________________ If you would like to first speak with the person you are sending the document to, use manual sending. Load the document face up into the document tray. See Loading documents, p. 3-2. You can set the scanning resolution and contrast (see p. 5-1). Pick up the handset or press [Hook] and dial the receiving party’s fax number.
  • Page 43: Canceling Sending

    Canceling sending Press [Stop]. • When you cancel sending, you may need to press and hold [Start/Copy] for a few seconds, then the fax will feed out the document. • You can set whether or not the fax prints an ERROR TX REPORT (see p. 8-3). Automatic dialing Sending a document using one-touch speed dialing or coded speed dialing numbers_______...
  • Page 44: Sending A Document Using Directory Dialing

    Press a numeric button to enter the first letter of the name of the party you are searching for. 01 Canon CANADA Press [ ] or [ ] to display the other names and numbers registered for the button letter group.
  • Page 45: Sending A Document Using Ucantalk

    You can set the scanning resolution and the contrast (see p. 5-1). Press [UCanTalk]. Then, after the tone, speak the voice tag into the microphone. The registered name will be displayed on the LCD. CANON With the party’s name you wish to dial displayed, press [Start/Copy] to start the document transmission.
  • Page 46: Special Dialing

    The numbers, names, and date and time from which you have received calls recently will be displayed on the LCD. TEL= 3456XXXX CANON 20/12 13:30 • Press [Redial/Pause] or [Coded Dial/Directory] to switch between the date and time, name, and phone/fax number on the LCD.
  • Page 47: Redialing When The Line Is Busy

    Redialing when the line is busy There are two methods of redialing: manual redialing and automatic redialing. This section explains these two methods. Manual redialing _______________________________ Press [Redial/Pause] to dial the last number you dialed with the numeric buttons. (This starts redialing regardless of whether automatic redialing is enabled.) I Canceling manual redialing To cancel manual redialing, press [Stop].
  • Page 48: Setting The Options For Automatic Redialing

    I Setting the options for automatic redialing You can set the following options for automatic redialing: • Whether or not the fax redials automatically. • The number of times the fax attempts to redial. • The time interval between redialing attempts. Press [Function].
  • Page 49: Delayed Sending

    Delayed sending Your fax can send a document automatically at a preset time. This allows you to take advantage of lower late-night long-distance rates offered by some telephone companies. The fax can only register one preset sending operation at a time. Load the document face up into the document tray.
  • Page 50: Sending Other Documents While The Fax Is Set For Delayed Sending

    Sending other documents while the fax is set for delayed sending ____________________________ You can send, receive, and copy other documents even when the fax is set for sending at a preset time. To send or copy other documents after setting the fax for delayed sending, simply send or copy using any other sending procedure in this guide.
  • Page 51: Sequential Broadcasting

    Sequential broadcasting Sending a document to more than one location ____________________________________ Sequential broadcasting sends one document to more than one location. You can send to a total of 80 locations as follows: • One-touch speed dialing • Coded speed dialing •...
  • Page 52: Documents Stored In Memory

    Documents stored in memory Printing a list of documents in memory _______ Your fax can print a list of documents stored in memory, along with the transaction number (TX/ RX NO.) of each document. Once you know the transaction number of a document in memory, you can print it or delete it.
  • Page 53: Deleting A Document From Memory

    Press to print the first page only, or press [#] to print all pages of the document. The fax prints the document. Deleting a document from memory ____________ Press [Function]. Use [ ] or [ ] to select MEMORY REFERENCE. Press [Start/Copy].
  • Page 54: Receiving Documents Different Ways To Receive A Document

    Receive Mode Main Use Operation FAX/TEL AUTO Fax/Tel (Fax/Tel mode) MANUAL MODE ANS.MACHINE Fax/Tel MODE (FAX-B820/B822 only) FAX ONLY MODE Fax NET SWITCH* Fax/Tel * This setting is only available for some countries. Requirements Automatically switches between fax and voice calls.
  • Page 55: Setting The Receive Mode

    If you set Fax/Tel mode, you can control precisely how the fax handles incoming calls by adjusting the following settings: • Adjust the time the fax takes to check whether a call is from a fax machine or a telephone (RING START TIME setting).
  • Page 56 Press [Start/Copy]. 8SEC Use the numeric buttons to enter the time the fax waits before ringing when it receives a call. Press [Start/Copy] twice. 22SEC Use the numeric buttons to enter the time the fax rings while waiting for someone to pick up the handset.
  • Page 57: Receiving Documents Manually: Manual Mode

    Start your conversation. If the caller wants to send a document after talking to you, ask them to press the start button on their fax machine. When you hear a slow beep, press [Start/Copy] on the fax to begin receiving the document.
  • Page 58: Other Features

    • Before attempting to poll a fax machine, make sure that the other fax machine supports polling. • If the other party is using a Canon fax machine which has the Polling ID function, ask them to set the Polling ID of their fax machine to 255 (11111111 binary number).
  • Page 59: Setting Caller Id

    Press [Function]. Press [Polling]. Press [Start/Copy]. Dial the fax number of the fax machine you wish to poll. Use one of the dialing methods* described on page 5-2. TEL= 3456xxxx Press [Start/Copy]. Your fax begins receiving the document. * Exclude UCanTalk.
  • Page 60 Use [ ] or [ ] to select the type of CALL REJECTION setting (FAX-B840 only) you want. Press [Start/Copy]. You can select from the followings: • ANONYMOUS: The fax rejects calls from any callers who have blocked their phone/fax number from the Caller ID service.
  • Page 61: Canceling Receiving

    If an answering machine is connected**, it takes over the call. ** FAX-B820/B822 only. When you hear the fax call ring pattern (triple ring): After the fax rings, it receives the document automatically.
  • Page 62: Telecom Faxability (New Zealand Only)

    If an answering machine is connected*, it takes over the call. * FAX-B820/B822 only. When you hear the fax call ring pattern (double ring): After the fax rings, it receives the document automatically.
  • Page 63: Using Tam Mode (Fax-B840 Only)

    USING TAM MODE (FAX-B840 only) Recording the outgoing message Before you use the built-in answering machine (TAM), you must record an outgoing message. Use the microphone on the operation panel to record your outgoing message. Only one outgoing message, no longer than 20 seconds, can be recorded. You cannot receive documents while you are recording a message or voice memo.
  • Page 64: Setting Tam Mode

    Setting TAM MODE Setting TAM MODE allows you to receive telephone messages (ICM) and fax transmissions while the fax is unattended. When you cancel TAM MODE, any new telephone messages will be played automatically. Press [TAM Mode] to set TAM MODE. •...
  • Page 65: Setting The Recording Time For A Telephone Message

    Setting the recording time for a telephone message ________________________________________ Press [Function]. Press [Start/Copy]. USER SETTINGS Use [ ] or [ ] to select TAM SETTINGS. Press [Start/Copy] twice. 30 SECONDS Use [ ] or [ ] to select the recording time. The recording time can be set to 0, 30, 60 or 120 seconds.
  • Page 66: Setting Tam Monitor

    Setting TAM MONITOR _________________________ TAM MONITOR allows you to screen all incoming calls. To use this feature, LINE MONITOR VOL (see p. 8-2) must be set to a setting other than 0. If LINE MONITOR VOL is set to 0, you will not be able to hear any incoming messages as they are being recorded.
  • Page 67: Setting Toll Saver

    Setting TOLL SAVER ___________________________ Setting TOLL SAVER allows you to check whether you have any new messages when you call from a remote location. Press [Function]. Press [Start/Copy]. USER SETTINGS Use [ ] or [ ] to select TAM SETTINGS. Press [Start/Copy].
  • Page 68: Recording Voice Memos

    Recording voice memos Use this feature when you are going out and want to leave a message for another member of the family. Use the microphone on the operation panel to record your voice memo. Only one voice memo, 30, 60, or 120 seconds*, can be recorded. If you record a new voice memo when there is already a voice memo recorded, the old voice memo will be deleted.
  • Page 69: Deleting Messages

    Deleting messages Press [Function]. Use [ ] or [ ] to select MSG REGISTRATION. Press [Start/Copy]. Use [ ] or [ ] to select the type of message you want to delete. FAXTEL MESSAGE Press [Delete]. The fax asks you to confirm that you want to delete the message. YES=( ) NO=(#) Press [ ] to delete the message.
  • Page 70: Playing Telephone Messages

    Playing telephone messages Telephone messages will be played back in order from the oldest message recorded. If a voice memo has been recorded, it will be played back first. Press [Play]. The day and time when the telephone message was recorded, the number of telephone messages and the number of the message being played (ICM No.) are displayed whenever a message is played.
  • Page 71: Remote Control Features

    Remote control features Use these features when you call home to play back any messages you may have received. You can also use the remote control features to set TAM MODE. You must register a four-digit PIN as your password before you can use these features (see below).
  • Page 72: Using Remote Control

    Using remote control __________________________ Call home. The outgoing message will be played. Press [#] while the outgoing message is playing. Enter your password when you hear the beeps indicating that you should enter your password. When your password is accepted, you will hear a confirmation tone (a short series of beeps).
  • Page 73 I List of remote control commands Command Sub-command* * Sub-commands are only valid while the command they are linked to is active. ** When no forwarding number has been set, ICM forwarding mode cannot be set. When TAM MODE has not been set, entering this command activates TAM MODE and ICM forwarding mode simultaneously.
  • Page 74: Forwarding Telephone Messages

    Forwarding telephone messages This feature allows you to automatically forward telephone messages, recorded when the fax is set to TAM MODE, to a registered forwarding number. You can use remote control to access the forwarding number and listen to your telephone messages.
  • Page 75: Setting The Number Of Redial Times

    Setting the number of redial times ____________ Follow steps 1 to 3 on p. 7-12. Use [ ] or [ ] to select ON. Press [Start/Copy]. FWD TEL NUMBER Use [ ] or [ ] to select AUTO REDIAL. Press [Start/Copy]. Use [ ] or [ ] to select ON.
  • Page 76: Setting Pin Entry

    Setting PIN ENTRY _____________________________ If you set PIN ENTRY setting to ON, it becomes necessary to enter a password when you use forwarding feature (see p. 7-15). Follow steps 1 to 3 on p. 7-12. Use [ ] or [ ] to select ON. Press [Start/Copy].
  • Page 77: When A Forwarded Call Is Received

    When a forwarded call is received When FWD SETTINGS is set to ON, telephone messages recorded when the fax is set to TAM MODE will be automatically forwarded to a registered forwarding number. A call is received at the forwarding number. When you answer the phone you will hear your forwarding message.
  • Page 78: Settings And Activity Reports Selecting A Menu

    SETTINGS AND ACTIVITY REPORTS Selecting a menu The USER SETTINGS, REPORT SETTINGS, TX SETTINGS, RX SETTINGS, PRINTER SETTINGS, SYSTEM SETTINGS, TAM SETTINGS*, and CALLER ID menus allow you to customize the way your fax works. Each menu contains settings that control different functions of your fax.
  • Page 79: User Settings

    USER SETTINGS Name DATE & TIME UNIT TELEPHONE # UNIT NAME TX TERMINAL ID TTI POSITION TELEPHONE # MARK SCAN CONTRAST OFFHOOK ALARM VOLUME CONTROL LINE MONITOR VOL ALARM VOLUME KEYPAD VOLUME RX CALL LEVEL TEL LINE TYPE R-KEY SETTING PSTN AUTO VOICE DIAL Description...
  • Page 80: Report Settings

    REPORT SETTINGS Name Description Enable/disable automatic printing of the transmission report. TX REPORT OUTPUT NO: Turn off the transmission report feature. OUTPUT YES: Set the fax to print a transmission report every time you send a document. PRINT ERROR ONLY: Print only when an error occurs during sending.
  • Page 81: Printer Settings

    RX SETTINGS Name ECM RX FAX/TEL AUTO SW RING START TIME F/T RING TIME DEFAULT ACTION INCOMING RING RING COUNT MAN/AUTO SWITCH RING TIME REMOTE RX REMOTE RX ID MEMORY RX PRINTER SETTINGS Name RX REDUCTION FIXED REDUCTION REDUCE DIMENSION PAPER SIZE Description Enable/disable error correction during reception.
  • Page 82: System Settings

    SYSTEM SETTINGS Name Description AUTO TEST PRINT Enable/disable auto test printing whenever the BJ cartridge is replaced. Enable/disable the direct mail preventive function. RX RESTRICTION WITH SENDER INFO: The fax only receives documents with RX CONDITION the TTI. REGISTERED SENDR: The fax only receives documents with the TTI.
  • Page 83 TAM SETTINGS (FAX-B840 only) Name MESSAGE LENGTH PASSWORD TOLL SAVER RING COUNT FWD SETTINGS FWD TEL NUMBER AUTO REDIAL PIN ENTRY TAM MONITOR CALLER ID Name CALLER ID ANONYMOUS* SELECTIVE* OUT OF AREA* SHOW IN HISTORY?* * FAX-B840 only. Description Set the maximum recording time for each recorded message.
  • Page 84: Activity Reports

    Activity reports Your fax keeps track of most of its sending and receiving operations. These operations can be printed out in the form of activity reports that can help you check the dates and times of fax transmissions and whether or not each transaction was successful. How to print a report___________________________ Depending on the type of report, you can have the fax print the report automatically, or you can print it directly.
  • Page 85: Activity Report

    Activity report __________________________________ Summarizes the information for the sending and receiving activities of your fax after 20 transactions. For automatic printing, see ACTIVITY REPORT, p. 8-3. Transactions in an activity report are listed chronologically. One-touch speed dialing list ___________________ Lists the numbers and names registered under one-touch speed dialing buttons. Coded speed dialing list _______________________ Lists the numbers and names registered under coded speed dialing codes.
  • Page 86: Solutions To Common Problems Clearing Jams

    SOLUTIONS TO COMMON PROBLEMS Clearing jams Jams in the document tray ____________________ When a document jams or misfeeds in the document tray, OPEN COVER and SEE FIG. 1 are displayed on the LCD. You do not need to unplug the fax when clearing document jams. Hold down [Start/Copy] for a few seconds.
  • Page 87: Periodic Cleaning

    Periodic cleaning Your fax requires little periodic maintenance. This section describes the necessary cleaning procedures for the fax. Please note the following before cleaning: • Be sure to disconnect the power cord before cleaning the fax. Since documents in memory are erased when the power is disconnected, print any documents stored in memory before disconnecting the power cord (see p.
  • Page 88: Cleaning The Scanner Components

    When you are finished, close the printer cover. Be sure to close the printer cover until it locks into place. Reconnect the power cord. I Cleaning the scanner components • If the scanner components are dirty, the documents you send or copy will also be dirty. •...
  • Page 89: Testing And Cleaning The Bj Cartridge Print Head

    Testing and cleaning the BJ cartridge print head ____________________________________________ The print head in the BJ cartridge contains nozzles through which ink is propelled onto the paper. To maintain the best possible print quality, these nozzles need to be cleaned from time to time.
  • Page 90: Replacing The Bj Cartridge

    I Cleaning the BJ cartridge print head If your printouts become faint or streaked, or if their quality otherwise deteriorates, print the nozzle check pattern to see if the print head nozzles are operating properly (see p. 9-4). If the pattern is broken or missing, clean the BJ cartridge print head.
  • Page 91 • Discard the old BJ cartridge immediately according to the local laws and regulations for disposal of consumables. You may want to place it in a plastic bag to keep any residual ink from spilling. • Spilled ink can stain any surface; protect yourself and your work area. Remove the new BJ cartridge from its package, then remove the orange protective cap and tape •...
  • Page 92: Troubleshooting

    Troubleshooting Paper feeding problems________________________ ❏ Paper does not load. The multi-purpose tray may contain too many sheets. • Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark ( ) (see p. 1-6). Paper may not be loaded correctly. •...
  • Page 93: Faxing Problems

    • Dial the number again, or check that you have the correct number. The receiving party’s fax machine may be out of paper. • Call the receiving party and ask them to make sure paper is loaded in their fax machine. There may be other documents being sent from memory.
  • Page 94: Receiving Problems

    ❏ Cannot send using Error Correction Mode (ECM). The receiving party’s fax machine may not support ECM. • If the receiving party’s fax machine does not support ECM, then the document is sent in normal mode without error checking. ECM may be disabled.
  • Page 95 • Some fax machines cannot send the CNG signal that tells your fax the incoming call is from a fax machine. In such cases, you will have to receive the document manually (see p. 6-4). * FAX-B820/B822 only.
  • Page 96 ❏ Cannot receive using Error Correction Mode (ECM). The sending fax machine may not support ECM. • If the sending fax machine does not support ECM, then the document is received in normal mode without error checking. ECM may be disabled.
  • Page 97: Copying Problems

    Copying problems ______________________________ ❏ The fax does not make a copy. The BJ cartridge may need to be replaced. • Determine if the problem is with the BJ cartridge and replace if necessary (see p. 9-5). The document may not have been loaded correctly into the document tray. •...
  • Page 98: Print Quality Problems

    Print quality problems _________________________ ❏ The print quality is not what you expect; print is not clear, is splashed, has missing dots or white streaks. The paper you are using may not be supported by the fax. • Make sure you are using the recommended paper (see p. 3-3). You may be printing on the wrong side of the paper.
  • Page 99: Lcd Messages

    The telephone number you dialed is busy. The fax number dialed was incorrect. The other party’s fax machine is not working. The other party is not using a G3 machine. The touch tone/rotary pulse setting on your fax is incorrect.
  • Page 100 Also, try replacing the BJ cartridge with a new one (see p. 9-5). Contact your local authorized Canon dealer or the Canon help line to have the waste ink tank replaced immediately. Allow the fax to cool down.
  • Page 101 Message CLEAR PAPER JAM DATA ERROR DOC. TOO LONG ECM RX ECM TX MEMORY FULL MSG DATA LOST 9-16 Cause There is a paper jam. An error has occurred and all one-touch speed dialing, coded speed dialing, and user data have been lost.
  • Page 102 Message Cause NO DATA The one-touch speed dialing button or coded speed dialing code you entered has not been registered. NO OGM The outgoing message has not been recorded. REC’D IN MEMORY The fax received the document in memory because paper or ink ran out, a paper jam occurred, or the incorrect BJ cartridge was installed.
  • Page 103: In Case Of A Power Failure

    In case of a power failure The user data settings and registered data for one-touch speed dialing and coded speed dialing are saved during a power failure using a built-in battery*. However, documents stored in the fax memory will be deleted and redial data in the extension phone memory may be lost. If a power failure occurs or the power is turned off, the fax will automatically print a memory clear report as soon as the power is turned on or the power is restored.
  • Page 104: Specifications

    Power source: Power consumption: Operating environment: Dimensions: Weight: Specifications are subject to change without notice. * Based on the Canon FAX Standard Chart No.1, Standard mode. Width: Max. 216 mm Min. 148 mm Height: Max. 700 mm Min. 105 mm Thickness: Max.
  • Page 105: Index

    (extension phone) jack 1-5 (handset) jack 1-4 (telephone line) jack 1-4 AC power cord, connecting 1-5 ACTIVITY REPORT description 8-8 printing 8-7 setting 8-3 ANONYMOUS setting 6-7, 8-6 ANS. MACHINE MODE description 6-1, 6-4 settnig 6-4 Answering machine 1-4 connecting 1-4 using fax with 6-4 ALARM VOLUME setting 8-2 ALT OUTGOING MSG...
  • Page 106 through a swichboard 2-6 using caller history 5-8 Directory dialing, sending a document using 5-6 DOC. MEMORY LIST description 8-8 printing 8-7 DOC. TOO LONG message 9-16 Documentation 1-1 Documents Copying 4-1 deleting from memory 5-15 different ways to receive 6-1 guides 2-1 loading 3-2 polling to receive 6-6...
  • Page 107 Lower case letter mock 2-4 Main unit 1-1 MAN/AUTO SWITCH setting MANUAL MODE description 6-1 receiving in 6-4 setting 6-4 Manual redialing 5-9 canceling 5-9 Manual sending 5-4 canceling 5-5 Memory deleting document from 5-15 documents in 5-14 printing document in 5-14 printing list of documents in 5-14 receiving when problem occurs...
  • Page 108 PRINTER SETTINGS menu 8-4 Printing 1-TOUCH LIST 8-7 ACTIVITY REPORT 8-7 CODED DIAL LIST 8-7 DOC. MEMORY LIST 8-7 document in memory 5-14 list of document in memory 5-14 nozzle check pattern 9-4 USER DATA LIST 8-7 Problem documents 3-1 Problems copying 9-12 faxing 9-8...
  • Page 109 Setting TAM MODE 7-2 Shipping materials, removing SHOW IN HISTORY? setting 6-7, 8-6 Special dialing 5-8 function buttons 2-2 (See also individual button names) Speed dialing coded 2-14 lists 8-8 one-touch 2-12 printing lists 8-7 Start/Copy button 2-3 Stop button 2-3 Switchboard, dialing through Symbols, entering 2-4 SYSTEM SETTINGS...
  • Page 110 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A.

This manual is also suitable for:

Fax b822B840Fax-b820Fax-b840Fax-b822

Table of Contents