Canon Super G3 FAX Board-AP1 Service Manual
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Canon Super G3 FAX Board-AP1 Service Manual

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Super G3 FAX Board-AP1
Service Manual Rev 1
Product Outline
Technology
Parts Replacing and Cleaning
Error Code
Service Mode
Installation
1
2
3
4
5
6

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Table of Contents
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Summary of Contents for Canon Super G3 FAX Board-AP1

  • Page 1 Super G3 FAX Board-AP1 Service Manual Rev 1 Product Outline Technology Parts Replacing and Cleaning Error Code Service Mode Installation...
  • Page 2 This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may changes in the contents of this manual over a long or short period, Canon will issue a new not be copied, reproduced or translated into another language, in whole or in part, without the edition of this manual.
  • Page 3 Explanation of Symbols The following rules apply throughout this Service Manual: The following symbols are used throughout this Service Manual. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with reference to the timing of Symbols Explanation Symbols...

  • Page 4: Table Of Contents

    Contents Product Outline Service Mode Specifications ------------------------------------------------------------------1-2 Outline ---------------------------------------------------------------------------5-2 Service Mode Composition ------------------------------------------------------ 5-2 Technology Using Service Mode --------------------------------------------------------------- 5-2 Menu Items -------------------------------------------------------------------------- 5-4 Basic Construction ------------------------------------------------------------2-2 Setting of Bit Switch (SSSW) ----------------------------------------------5-5 Overview ----------------------------------------------------------------------------- 2-2 Bit Switch Composition ----------------------------------------------------------- 5-5 Controls --------------------------------------------------------------------------2-3 Setting of Menu Switch (MENU) ---------------------------------------- 5-14 FAX communication control ----------------------------------------------------- 2-3...
  • Page 5 Installation How to Check This Installation Procedure ------------------------------6-2 When Using the Parts Included in the Package---------------------------- 6-2 Symbols in the Illustration ------------------------------------------------------- 6-2 Product Name ------------------------------------------------------------------6-2 Check Items When Turning OFF the Main Power --------------------6-2 Installation Outline Drawing ------------------------------------------------6-2 Points to Note When Installing ---------------------------------------------6-2 Checking the Contents ------------------------------------------------------6-3 Installation Procedure --------------------------------------------------------6-4 Operation Setting -------------------------------------------------------------6-8...
  • Page 6 Product Outline ■ Specifications Product Outline Product Outline...

  • Page 7: Product Outline Specifications

    256 gradations Recording unit maximum reception size: A3 (297 mm x 420 mm) scanning line density: 600 dpi x 600 dpi Memory image memory (Canon Fax Standard Chart No.1): HDD Model: 20000 prints memory type: Hard disk storage: JBIG Extension telephone connection...

  • Page 8: Technology

    Technology ■ Basic Construction ■ Controls Technology Technology...

  • Page 9: Overview

    As for image transmission speed, it is capable of communicating at 33.6 kbps (max.) thanks to a modem for V.34, which comply with ITU-T standard. F-2-1 [1] Super G3 FAX Board-AP1 [2] G3 FAX PCB Technology Technology > Basic Construction > Overview...

  • Page 10: Controls

    Technology Technology > Controls > FAX communication control Controls FAX communication control The main controller in the machine executes FAX communication control. The FAX control program is loaded on the main controller and controls the G3 FAX PCB in the FAX unit. Copier FAX unit for one line Main controller 1...

  • Page 11: Parts Replacing And Cleaning

    Parts Replacing and Cleaning ■ Parts List ■ Parts Replacing and Cleaning Parts Replacing and Cleaning Parts Replacing and Cleaning...

  • Page 12: Pcbs

    Parts Replacing and Cleaning Parts Replacing and Cleaning > Parts List > PCBs Parts List PCBs Part name Reference G3 FAX PCB Modular PCB T-3-1 F-3-1 Parts Replacing and Cleaning Parts Replacing and Cleaning > Parts List > PCBs...

  • Page 13: Parts Replacing And Cleaning

    Parts Replacing and Cleaning Parts Replacing and Cleaning > Parts Replacing and Cleaning > PCBs > G3 Fax Unit Parts Replacing and Cleaning 3) Remove the Controller Box Cover. • 6 Hooks Hook PCBs ■ G3 Fax Unit 1) Remove the Rear Cover. •...
  • Page 14 Parts Replacing and Cleaning Parts Replacing and Cleaning > Parts Replacing and Cleaning > PCBs > G3 Fax Unit 5) Remove the G3 Fax Unit. • 4 Screws • 3 Hooks Hook Hook F-3-6 Parts Replacing and Cleaning Parts Replacing and Cleaning > Parts Replacing and Cleaning > PCBs > G3 Fax Unit...

  • Page 15: Error Code

    Error Code ■ Overview ■ User Error Code ■ Service Error Code Error Code Error Code...
  • Page 16 Error Code Error Code > Overview > Guide to Error Code Overview Bit1 -> 1: to cause the machine to send EPT. -> 0: to cause the machine not to send EPT. Guide to Error Code - Adjust the NL equalizer. When the Board has been installed and '1' is set for service data #1 SSSW SW01 bit 0, Set '1' for serve data #2 MENU parameter No.
  • Page 17 Error Code Error Code > User Error Code User Error Code Description #407 The length of the full path to the specified file (or folder) exceeded the supported limit. Description The transmission to the USB memory media device was not properly performed #001 Different sized originals were scanned without setting the Different Size Originals because the length of the full path including the root and file name exceeded the...
  • Page 18 Error Code Error Code > User Error Code Description Description #771 #825 The setting for the Remote Fax Server Address is incorrect. The Department ID and password set on the host machine do not match those The Remote Fax Server has not been started. registered in the cascade copy printers.
  • Page 19 Error Code Error Code > User Error Code Description Description #850 #876 Device information could not be delivered because the destination client machine is Received a response from the destination stating that the size of the data was too operating a screen related to the device information. large when sending with WebDAV (received HTTP Error 413: Request Entity Too Large).
  • Page 20 Error Code Error Code > Service Error Code Service Error Code No.*1 No.*2 T/R Description ##283 ##3283 [T] at time of transmission, the procedural signal has been transmitted more than specified. Code Cause Remedy ##284 ##3284 [T] at time of transmission, DCN is received after transmission of TCF. ##3016 [T/R] An instruction of disconnection Perform a communication again.
  • Page 21 Error Code Error Code > Service Error Code No.*1 No.*2 T/R Description No.*1 No.*2 T/R Description ##758 ##3758 [T] at time of ECM transmission, the procedural signal has been transmitted ##780 ##3780 [T] at time of ECM transmission, no meaningful signal is received after more than specified after transmission of PPS-MPS, or T5 time-out (60 sec) transmission of EOR-EOM, causing the procedural signal to be transmitted has occurred.

  • Page 22: Service Mode

    Service Mode ■ Outline ■ Setting of Bit Switch (SSSW) ■ Setting of Menu Switch (MENU) ■ Setting of Numeric Parameter (NUMERIC Param.) ■ Setting of Destination (TYPE) ■ Setting of Printer Functions (PRINTER) ■ IPFAX Setting ■ Initialization of Set Value (CLEAR) ■...

  • Page 23: Service Mode Composition

    Service Mode Service Mode > Outline > Using Service Mode Outline Using Service Mode To enter Service Mode. Service Mode Composition 22) The machine will indicate the accessories that are connected to it (e.g., FEEDER, FAX, BOARD). The Board's service mode consists of the following 10 items (#1 through #10): Select [FAX] to use service mode items available for the Board.
  • Page 24 Service Mode Service Mode > Outline > Using Service Mode For instance, in the case of #1 SSSW, the following holds true; key functions and operations are the same for all screens: Menu Num Ncu Type Sssw IPFAX Print Clear Test Report <READY>...

  • Page 25: Menu Items

    Service Mode Service Mode > Outline > Menu Items Menu Items not used #7 PRINT BIT SW SW01 to SW04 reduction/cassette selection SW05 reduction setting SW06 #1 SSSW SW01 error management not used SW07 to SW20 SW02 Not used SW03 set remedy against echo SW04 set remedy against communication error...

  • Page 26: Setting Of Bit Switch (Sssw)

    Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW01 Setting of Bit Switch (SSSW) ■ SSSW-SW01 ● Functional Construction Bit Switch Composition Function 0 service error code output not output The registration/setup items of the switch are set according to the positions of its 8 bits; the 1 error dump list output not output...
  • Page 27 Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW03 ■ SSSW-SW03 Using the Dial Recognition Function (user level): Select 'international transmission (1)' when making an entry in the Address Book. If errors ● Functional Construction still occur, select 'international transmission (2)' and then 'international transmission (3)' in sequence until errors stop.
  • Page 28 Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW04 ■ SSSW-SW04 Detailed Discussions of Bit 4 Use it to select the time length during which low-speed signals are ignored after transmission ● Functional Construction of the CFR signal.
  • Page 29 Caution: If 'prohibit' is selected, the Super Fine reception function or Memory Box function cannot be used for communications from non-Canon machines. Detailed Discussions of Bit 4 Use it to enable/disable declaration of the use of cut sheets (DIS signal).
  • Page 30 Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW12 ■ SSSW-SW12 Time-Out Length for Transmission/Reception Bit7 Bit6 Bit5 Bit4 Bit3 Bit2 Bit1 Bit0 ● Functional Construction 8 min 16 min Function 32 min 0 Time-out period for one page upon transmission 64 min 1 Time-out period for one page upon transmission...
  • Page 31 Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW24 5-10 ■ SSSW-SW14 ■ SSSW-SW24 ● Functional Construction ● Functional Construction Function Function 0 not used 0 PIN CODE function 1 not used 1 Forced PIN CODE function 2 direction of scanning for inch/mm both main and sub sub scanning...
  • Page 32 Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW26 5-11 ■ SSSW-SW25 ■ SSSW-SW26 ● Functional Construction ● Functional Construction Function Function 0 transmission telephone number indicated report other party's caller's 0 not used 1 not used 1 not used 2 not used...
  • Page 33 Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW28 5-12 ■ SSSW-SW28 Detailed Discussions of Bit 3 Select whether to inform the existence of the V.8 procedure with the DIS signal that is ●...
  • Page 34 Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW30 5-13 ■ SSSW-SW30 Caution: ● Functional Construction Be sure to switch the following switches when switching the switch. Function • In case setting the switch as 1 (new detection method): 0 not used /* DIAL TONE01 */ B11000001 1 not used...

  • Page 35: Setting Of Menu Switch (Menu)

    Service Mode Service Mode > Setting of Menu Switch (MENU) > Menu Switch Composition 5-14 Setting of Menu Switch (MENU) <006: Telephone Line Monitor> Use it to the telephone line monitor function: 0(DIAL): generate the monitor sound of the telephone line using the speaker from the start of Menu Switch Composition transmission to DIS.

  • Page 36: Setting Of Numeric Parameter (Numeric Param.)

    Service Mode Service Mode > Setting of Numeric Parameter (NUMERIC Param.) > Numerical Parameter Composition 5-15 Setting of Numeric Parameter (NUMERIC Param.) <002: RTN transmission condition (1)><003: RTN transmission condition (2)><004: RTN transmission condition (3)> Use it to set RTN signal transmission conditions. Raise these parameters for more lenient Numerical Parameter Composition conditions if errors occur frequently at time of reception because of transmission of the RTN signal.

  • Page 37: Setting Of Destination (Type)

    Service Mode Service Mode > Setting of Destination (TYPE) > Overview 5-16 Setting of Destination (TYPE) <010: line connection identification length> Use it to set the time for identifying the line connection. Raise this parameter if errors occur frequently at time of communication because of the Overview condition of the line.

  • Page 38: Setting Of Printer Functions (Printer)

    Service Mode Service Mode > Setting of Printer Functions (PRINTER) > Setting of Bit Switch (SSSW) > SSSW-SW06 5-17 Setting of Printer Functions (PRINTER) ■ SSSW-SW06 ● Functional Construction Setting of Bit Switch (SSSW) Function 0 not used ■ SSSW-SW05 1 not used 2 not used ●...

  • Page 39: Setting Of Numeric Parameter (Numeric Param.)

    Service Mode Service Mode > IPFAX Setting > IPFAX > T.38 Setting of Bit 5-18 Setting of Numeric Parameter (NUMERIC Param.) IPFAX Setting IPFAX Sssw Menu Num Ncu Type IPFAX Print Clear Test Report <NUM> <1/4> <READY> ■ NETC NUM xxxxx ←（yyyyy）{aaaaa～bbbbb} Function...

  • Page 40: Initialization Of Set Value (Clear)

    Service Mode Service Mode > Test Mode (TEST) > Outline > Test Mode Construction 5-19 Initialization of Set Value (CLEAR) Test Mode (TEST) Overview Outline You can select and initialize data by making the following selections; as a result, settings and ■...

  • Page 41: Modem Test

    Service Mode Service Mode > Test Mode (TEST) > MODEM Test > Relay Test (RELAY-1) 5-20 MODEM Test The following table shows text mode items that are valid and invalid when a fax board is installed: ■ Relay Test (RELAY-1) yes: may be used -: not used Use it to see if the individual relays on the NCU board go on and off as expected.
  • Page 42 Service Mode Service Mode > Test Mode (TEST) > MODEM Test > G3 Signal Transmission Test (G3 Tx) 5-21 ■ Frequency Test (FREQ) ■ G3 Signal Transmission Test (G3 Tx) Of the items indicated below, press one; in response, the DC circuit will be closed and the Of the items indicated below, press one.
  • Page 43 Service Mode Service Mode > Test Mode (TEST) > MODEM Test > DTMF Transmission Test 5-22 ■ DTMF Transmission Test Caution: Of the items indicated below, press one; in response, the DC circuit will be closed and '300-ALL0' through '300-4:1' are not currently supported. the selected DTMF signal will be transmitted using the DTMF transmission function of the modem.

  • Page 44: Function Test

    Service Mode Service Mode > Test Mode (TEST) > Function Test > 4800-bps Signal Transmission Test 5-23 Function Test ■ V.34 G3 Signal Transmission Test (V34G3Tx) Select the transmission speed you want to test, and then select a modulation speed (baud ■...

  • Page 45: Service Report (Report)

    Service Mode Service Mode > Service Report (REPORT) > System Dump List 5-24 Service Report (REPORT) System Dump List System Data List MEMO: A system dump list is generated when you execute the following in service mode: FAX > Report > DUMP. Use it to check the settings associated with the service soft switch and service parameters.
  • Page 46 Service Mode Service Mode > Service Report (REPORT) > System Dump List 5-25 It provides error information on the 3 most recent communications. *7: number of occurrences according to error code. 2003 09/02 TUE 12:00 #1 LATEST #000 Indication sample START TIME 09/02 10:00 OTHER PARTY...

  • Page 47: Error Transmission Report

    Service Mode Service Mode > Service Report (REPORT) > Error Transmission Report 5-26 Error Transmission Report An error transmission report is an error transmission report together to which a service error code and error dump list is attached. 2003 09/02 TUE 12:00 ******************************* *** FAX ERROR TX REPORT *** *******************************...

  • Page 48: Dcm

    • Super G3 FAX Board-AH2 (iR-ADV C2030/C2025/C2020 Series) • Super G3 FAX Board-AL1 (iR-ADV 8205/8285/8295/6275/6265/6255 Series) • Super G3 FAX Board-AP1 (iR-ADV 4245/4235/4225 Series) • If the FAX Board is not installed on the distributing device, export of service mode related to fax is not performed.
  • Page 49 Service Mode Service Mode > DCM > Service modes related to fax of DCM > Import/export by service mode 5-28 3. Select [PASSWD], enter a password from the software keyboard. ● Import 1. Log in to service mode and press [RESTORE]. F-5-29 4.
  • Page 50 Service Mode Service Mode > DCM > Service modes related to fax of DCM > Import/export by service mode 5-29 4. Press [ -> ]. 7. "OK!" is displayed in the status column when the processing is successfully completed. F-5-38 F-5-35 5.

  • Page 51: Installation

    Installation ■ How to Check This Installation Procedure ■ Product Name ■ Check Items When Turning OFF the Main Power ■ Installation Outline Drawing ■ Points to Note When Installing ■ Checking the Contents ■ Installation Procedure ■ Operation Setting Installation Installation...

  • Page 52: When Using The Parts Included In The Package

    Installation Installation > Points to Note When Installing How to Check This Installation Procedure Check Items When Turning OFF the Main Power Check that the main power switch is OFF. When Using the Parts Included in the Package 1) Turn OFF the main power switch of the host machine. 2) Be sure that Control Panel Display and Main Power Lamp are both turned OFF, and then A symbol is described on the illustration in the case of using the parts included in the package disconnect the power plug.

  • Page 53: Checking The Contents

    Installation Installation > Checking the Contents Checking the Contents □ [2] Modular Label x1 □ [1] FAX Unit x1 □ [3] Screw (TP; M3x6) x5 □ [6] Telephone Cord (6 Contacts) x1 □ [4] Modular Unit x1 □ [5 ] Telephone Cord (2 Contacts) x1 (Only for Euro model) □...

  • Page 54: Installation Procedure

    Installation Installation > Installation Procedure Installation Procedure 2) Remove the Left Rear Cover. • 4 Screws ■ Preparing the Host Machine • 2 Claws 1) Remove the Rear Cover. Claw • 4 Screws • 4 Claws Claw Claw Claw F-6-6 Rear Cover 3) Remove the Controller Cover.
  • Page 55 Installation Installation > Installation Procedure ■ Installing the Fax Unit 3) Install the Modular Unit to the Fax Unit. • 1 Hook 1) Install the Fax Unit. • 1 Screw (TP; M3X6) • 3 Hooks • 4 Screws (TP; M3X6) Hook Hook Hook...
  • Page 56 Installation Installation > Installation Procedure ■ Procedure after Work 5) Cut off the blindfold plates of the Left Rear Cover as shown using side cutter. 1) Affix the Modular Label. NOTE: Check that there is no burr on the aperture after cutting. Modular Label F-6-13 2) Connect the Telephone Cord (6 contacts) to the PTT Plug matched the field or area.
  • Page 57 Installation Installation > Installation Procedure 3) Connect the PTT Plug or the Telephone Cord to the Modular Jack on the wall side, and 5) Affix the following label in the vacant space for USA model only. connect the other side to the Modular Jack for host machine line. •...

  • Page 58: Operation Setting

    Installation Installation > Operation Setting Operation Setting ■ Fax communication test ■ Type Setting Perform the communication test to check if the fax function works properly. 1) Switch the screen to the Send/Fax screen. Select the country/region of the FAX Board in Service Mode: FAX > type > TYPE 2) Send a test original from the remote unit for a communication test to the equipment and This setting performs the parameter settings to match the communication specification of check if it can be received correctly.

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