Sure Start Has Identified A Problem (Manual Recovery Policy Set); Post Error Messages And User Actions - HP ZBook Studio G4 Maintenance And Service Manual

NOTE: The computer will attempt to notify you of this problem through a series of blinking lights. When you
attempt to turn on the computer from an "Off" or "Hibernated" state, lights associated with the
num lock keys will both blink seven times followed by a pause, then continue in a repeating pattern.

Sure Start has identified a problem (Manual Recovery Policy Set)

This computer has experienced a problem in locating a valid BIOS image, resulting in a failed startup. HP Sure
Start will normally repair this type of issue; however, on this computer HP Sure Start has been configured to
operate in manual mode key sequence. To proceed with the repair, press and hold the following keys:
+<UP arrow>+<DOWN
policy to automatic. If this error reoccurs, a service event is required to identify the source of the error and
take appropriate corrective action.
NOTE: The computer will attempt to notify you of this problem through a series of blinking lights. When you
attempt to turn on the computer from an "Off" or "Hibernated" state, lights associated with the
num lock keys will both blink eight times followed by a pause, then continue in a repeating pattern.

POST Error Messages and User Actions

Test description
Product
information
Startup test
Startup test
Startup test
Startup test
Boot Device
Manager
BIOS Recovery
Battery Check
Wireless Module
130 Chapter 6 Troubleshooting guide
arrow>. To avoid the need for this manual recovery step, set the HP Sure Start recovery
Displayed message Error code
Invalid value 00A
Memory module 2E1, 2E2
Hard Disk 1 SMART 301
Hard Drive Detects
Imminent Failure
Hard Disk 2 SMART 302
Hard Drive Detects
Imminent Failure
Hard Disk 3-6: SMART 309–30C
Hard Drive Detects
Imminent Failure
Boot device not found 3F0
BIOS recovery 500
occurred
Primary battery 601
rReplace
Not installed or 701
responding
Possible user actions
Contact support for assistance.
Attempt to reseat the memory module and then repeat the test.
See "Overview of How to Troubleshoot Problems When a Computer Does
Not Start Up or Boot Properly" at
public/display?docLocale=en_US&docId=emr_na-c01443371
on troubleshooting issues related to the memory module.
If the memory module still fails, contact support.
Attempt to reseat the hard drive and repeat the test.
The hard disk drive may have failed. Contact support for assistance.
Attempt to reseat the hard drive and repeat the test.
The hard disk drive may have failed. Contact support for assistance.
Attempt to reseat the hard drive and repeat the test.
The hard disk drive may have failed. Contact support for assistance.
Indicates a potential problem with the hard drive. Please run the hard
drive test.
See "Testing a Hard Disk using the Built in Self Test " at
http://h20566.www2.hp.com/hpsc/doc/public/display?
docLocale=en_US&docId=emr_na-c00439024
This message indicates that BIOS recovery was completed successfully. No
further action is required.
This indicates that the primary battery has very low capacity. See
"Checking the Status of the Battery" at
hpsc/doc/public/display?docLocale=en_US&docId=emr_na-c00821536
for details on using the HP Support Assistant to verify the battery
capacity and, if necessary, order a replacement.
Reseat the wireless LAN adapter module, if your notebook supports it.
caps lock
caps lock
http://h20566.www2.hp.com/hpsc/doc/
for details
for more information.
http://h20566.www2.hp.com/
and
<ESC>
and