Dell Latitude E5570 Owner's Manual
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Dell Latitude E5570 Owner's Manual

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Dell Latitude E5570
Owner's Manual
Regulatory Model: P48F
Regulatory Type: P48F001

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Summary of Contents for Dell Latitude E5570

  • Page 1 Dell Latitude E5570 Owner's Manual Regulatory Model: P48F Regulatory Type: P48F001...

  • Page 2: Notes, Cautions, And Warnings

    WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc.

  • Page 3: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 4: Before Working Inside Your Computer

    Before working inside your computer To avoid damaging your computer, perform the following steps before you begin working inside the computer. Ensure that you follow the Safety instructions. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. Turn off your computer, see Turning off your computer.

  • Page 5: After Working Inside Your Computer

    CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.

  • Page 6: Removing And Installing Components

    Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips #0 screwdriver •...

  • Page 7: Removing The Base Cover

    Removing the Subscriber Identification Module (SIM) card CAUTION: Removing the SIM card when the computer is on may cause data loss or damage the card. Ensure your computer is turned off or the network connections are disabled. Insert a paperclip or a SIM card removal tool to remove the SIM card tray from the computer. Remove the SIM card from the SIM card tray.

  • Page 8: Removing The Battery

    Removing the battery NOTE: If your computer supports the 6-cell battery, it will not support a hard drive. Follow the procedure in Before working inside your computer. Remove the base cover. To remove the battery: a. Disconnect the battery cable from the connector on the system board [1]. b.

  • Page 9: Installing The Battery

    Installing the battery NOTE: If your computer supports the 6-cell battery, it will not support a hard drive. Connect the battery cable to the connector on the battery. Route the battery cable through the routing channel on the battery. NOTE: This step is applicable only for a 4-cell battery. Insert the battery into the slot on the computer.

  • Page 10: Removing The Hard Drive From The Hard Drive Bracket

    Removing the hard drive from the hard drive bracket Follow the procedure in Before working inside your computer. Remove the: base cover battery hard drive assembly Pull the hard drive cable to remove it from the connector. Remove the screws that secure the hard drive bracket to the hard drive [1] and lift the hard drive from the hard drive bracket [2].

  • Page 11: Installing The Hard Drive Into The Hard Drive Bracket

    Installing the hard drive into the hard drive bracket Align the screw holders on the hard drive with the screws on the hard drive bracket. Insert the hard drive into the hard drive bracket. Tighten the screws to secure the hard drive to the hard drive bracket. Install the: hard drive assembly battery...
  • Page 12 Follow the procedure in After working inside your computer. Removing the optional M.2 Solid State Drive (SSD) Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the SSD: a. Remove the screw that secures the SSD to the computer [1]. b.

  • Page 13: Removing The Memory Module

    To remove the PCIe SSD: a. Remove the screws that secure the SSD bracket to the SSD [1]. b. Remove the SSD bracket [2]. c. Remove the SSD from the computer [3]. Removing the memory module Follow the procedure in Before working inside your computer.

  • Page 14: Removing The Wlan Card

    battery base cover Follow the procedures in After working inside your computer. Removing the WLAN card Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the WLAN card: a. Remove the screw that secures the metal bracket to the WLAN card [1]. b.

  • Page 15: Removing The Wwan Card

    Removing the WWAN card Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the WWAN card: a. Remove the screw that secures the WWAN card [1]. b. Disconnect the WWAN cables from the connectors on the WWAN card [2]. c.

  • Page 16: Removing The Keyboard

    battery To remove the power connector port: a. Remove the screws to release the metal bracket on the power connector port [1]. b. Lift the metal bracket from the computer [2]. c. Remove the power connector port from the computer [3]. d.

  • Page 17: Installing The Keyboard

    To remove the keyboard: a. Remove the screws that secure the keyboard to the computer [1]. b. Lift the keyboard and slide it to remove it from computer [2, 3]. Installing the keyboard Align the keyboard with the screw holders on the computer. Tighten the screws to secure the keyboard to the computer.
  • Page 18 WLAN WWAN To remove the display hinge brackets: a. Remove the screw that secures the display hinge bracket to the computer [1]. b. Remove the display hinge bracket from the computer [2]. To disconnect display cable: a. Unroute the WLAN and WWAN cables from the dock frame [1]. b.

  • Page 19: Installing The Display Assembly

    b. Remove the screws that secure the display assembly [2] c. Release the antenna cables and display cable from the routing channel [3]. To remove the display assembly: a. Remove the screws that secure the display assembly to the computer [1]. b.

  • Page 20: Removing The Display Bezel

    Follow the procedure in After working inside your computer. Removing the display bezel Follow the procedure in Before working inside your computer. Remove the: base cover battery display assembly Using a plastic scribe, release the tabs on the edges to release the display bezel from the display assembly [1, 2].

  • Page 21: Installing The Display Panel

    display assembly display bezel To remove the display panel: a. Remove the screws that secure the display panel to the display assembly [1]. b. Lift the display panel and flip the display panel to access the eDP cable [2]. c. Peel the adhesive tape [3] to access the eDP cable. d.

  • Page 22: Installing The Camera

    a. Disconnect the camera cable from the connector on the display assembly [1]. b. Lift the camera away from the display assembly [2]. Installing the camera Place the camera on the display assembly. Connect the camera cable to the connector on the display assembly Install the: display bezel display assembly...
  • Page 23 To remove the eDP cable: a. Unroute the WWAN and WLAN cables from the doc frame [1]. b. Remove the screw and lift the metal bracket [2, 3]. c. Disconnect the eDP cable [4]. To remove the dock frame: a. Remove the screws that secure the dock frame to the computer [1]. b.
  • Page 24 Installing the dock frame Place the dock frame on the computer and tighten the screws. Connect the eDP cable. Place the metal bracket and tighten the screw. Connect the keyboard cable. Place the SSD plate and tighten the screw to secure it. NOTE: This step is required only if the PCIe SSD card is removed.
  • Page 25 To remove the SmartCard reader board: a. Disconnect the SmartCard reader board cable from the USH board [1, 2]. b. Peel the cable to release from the adhesive. c. Remove the screws that secure the SmartCard reader board to the computer [3]. d.
  • Page 26 a. Remove the screw to release the metal bracket that secures the finger print reader board to the computer [1]. b. Lift the metal bracket from the computer [2]. c. Disconnect the finger print reader cable from the finger print reader board [3] [4]. d.

  • Page 27: Installing The Led Board

    a. Disconnect the LED board cable from the connector on the LED board [1, 2]. b. Remove the screw that secures the LED board to the computer [3]. c. Lift the LED board from the computer [4]. Installing the LED board Insert the LED board into the slot on the computer.

  • Page 28: Installing The Heat Sink Assembly

    c. Lift the heat sink assembly from the system board [8]. Installing the heat sink assembly Place the heat sink assembly on the system board and align it with the screw holders. Tighten the screws to secure the heat sink assembly to the system board. Connect the fan cable to the connector on the system board.

  • Page 29: Installing The Coin-Cell Battery

    Installing the coin cell battery Place the coin cell battery into the slot on the system board. Connect the coin cell battery cable to the connector on the system board. Install the: battery base cover Follow the procedure in After working inside your computer.

  • Page 30: Installing The Speakers

    Installing the speakers Place the speakers into the slots on the computer. Route the speaker cable through the retention clips through the routing channel. Connect the speaker cable to the connector on the system board. Install the: dock frame WLAN WWAN hard drive assembly M.2 SSD...

  • Page 31: Installing The System Board

    To remove the system board: a. Remove the screws that secure the system board to the chassis [1]. b. Slide the system board to disengage the connectors from the slots on the back of the computer. c. Lift the system board from the computer [2]. Installing the system board Align the system board with the screw holders on the computer.
  • Page 32 Install the: power connector port WLAN heat sink assembly WWAN dock frame hard drive assembly M.2 SSD PCIe SSD keyboard memory module battery base cover Follow the procedure in After working inside your computer.

  • Page 33: System Setup Options

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 34: System Setup Overview

    NOTE: If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or restart your computer and try again. NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup. General screen options This section lists the primary hardware features of your computer.

  • Page 35: System Configuration Screen Options

    Option Description Memory, Panel Type, Native Resolution, Audio Controller, WiFi Device, WiGig Device, Cellular Device, Bluetooth Device. Battery Displays the battery status and the type of AC adapter connected to the computer. Information Boot Sequence Boot Sequence Allows you to change the order in which the computer attempts to find an operating system.
  • Page 36 • Enable Thunderbolt Boot Support. This is an optional feature. • Always Allows Dell Docks. This is an optional feature. • Enables Thunderbolt (and PCIe behind TBT) Pre-boot NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.

  • Page 37: Video Screen Options

    Option Description • Enable Internal Speaker (by default enable) Keyboard This field lets you choose the operating mode of the keyboard illumination feature. Illumination The keyboard brightness level can be set from 0% to 100%. The options are: • Disabled •...
  • Page 38 Option Description System Password Allows you to set, change or delete the system password. NOTE: Successful password changes take effect immediately. Default setting: Not set Mini Card SSD Allows you to set, change or delete the Mini Card SSD Password. Password NOTE: Successful password changes take effect immediately.

  • Page 39: Secure Boot Screen Options

    Option Description Computrace Allows you to activate or disable the optional Computrace software The options are: • Deactivate • Disable • Activate NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed Default setting: Deactivate CPU XD Support Allows you to enable the Execute Disable mode of the processor.

  • Page 40: Intel Software Guard Extensions Screen Options

    Option Description • Replace from File—Replaces the current key with a key from a user-selected file • Append from File—Adds a key to the current database from a user-selected file • Delete—Deletes the selected key • Reset All Keys—Resets to default setting •...

  • Page 41: Power Management Screen Options

    Option Description Default setting: The option is enabled. C-States Control Allows you to enable or disable the additional processor sleep states. • C states Default setting: The option is enabled. Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor. •...
  • Page 42 Allows you to select the charging mode for the battery. The options are: Charge • Adaptive Configuration • Standard — Fully charges your battery at a standard rate. • ExpressCharge — The battery charges over a shorter period of time using Dell’s fast charging technology. This option is enabled by default.

  • Page 43: Post Behavior Screen Options

    Option Description • Primarily AC use • Custom If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop. NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the Advanced Battery Charge Configuration option. POST Behavior screen options Option Description...

  • Page 44: Virtualization Support Screen Options

    Option Description • Lock Mode Enable/Secondary MEBx Hotkey Allows you to specify whether the MEBx Hotkey function should enable, during the system boot. Default Setting: Enable MEBx Hotkey Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps.

  • Page 45: Maintenance Screen Options

    Option Description • GPS (on WWAN Module) • WLAN/WiGig • Bluetooth All the options are enabled by default. NOTE: For WLAN and WiGig enable or disable controls are tied together and they cannot be enabled or disabled independently. Wireless Device Allows you to enable or disable the internal wireless devices.

  • Page 46: Updating The Bios

    For laptops, ensure that your computer battery is fully charged and connected to a power outlet Restart the computer. Go to Dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.
  • Page 47 CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended. NOTE: Your computer is shipped with the system and setup password feature disabled. Assigning a system password and setup password You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when Password Status is Unlocked.
  • Page 48 NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the System and/or Setup password, confirm the deletion when promoted. Press Esc and a message prompts you to save the changes. Press Y to save the changes and exit from System Setup. The computer reboots.

  • Page 49: Technical Specifications

    Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start → Settings → System → About. • Windows 8.1 and Windows 8, click or tap Start →...

  • Page 50: Memory Specifications

    Memory specifications Feature Specification Memory Two SODIMM slots connector Memory capacity 4 GB and 8 GB Memory type DDR4 SDRAM Speed 2133 MHz Minimum memory 4 GB Maximum memory 8 GB Audio specifications Feature Specification Types High-definition audio Controller Realtek ALC3235 Stereo conversion Digital audio-out through HDMI —...

  • Page 51: Camera Specifications

    Camera specifications Feature Specification HD Panel 1366 x 768 pixels Resolution FHD Panel 1920 x 1080 pixels Resolution HD Panel Video 1366 x 768 pixels Resolution (maximum) FHD Panel Video 1920 x 1080 pixels Resolution (maximum) Diagonal viewing 74° angle Communication specifications Features Specification...

  • Page 52: Display Specifications

    Feature Specification Docking port Docking has two options: • One e-docking port • Optional Thunderbolt 3 cable docking port Contactless smart card specifications Feature Specification Supported Smart BTO with USH Cards/ Technologies Display specifications Feature Specification Type • Non-touch FHD anti-glare •...

  • Page 53: Keyboard Specifications

    Feature Specification Maximum 1920 x 1080 resolution Maximum 300 nits brightness Refresh rate 60 Hz Maximum viewing 80/80 angles (horizontal) Maximum viewing 80/80 angles (vertical) Pixel pitch 0.179 mm (0.007 inches) HD anti-glare: Maximum 1366 x 768 resolution Maximum 200 nits brightness Refresh rate 60 Hz...

  • Page 54: Battery Specifications

    Battery specifications Feature Specification Type • 62 Whr (4–cell) • 84 Whr (6–cell) 62 Whr (4–cell): Depth 233.00 mm (9.17 inches) Height 7.05 mm (0.27 inch) Width 94.80 mm (3.73 inches) Weight 325 g (0.72 lb) Voltage 7.6 V DC 84 Whr (6–cell): Depth 332.00 mm (13.07 inches)

  • Page 55: Physical Specifications

    Feature Specification Output current 3.34 A Rated output 19.5 +/– 1.0 V DC voltage Temperature range 0°C to 40°C (32°F to 104°F) (Operating) Temperature range –40°C to 70°C (–40°F to 158°F) (Non-Operating) Physical specifications Feature Specification Front height 24.55 mm (0.97 inch) (touch) Front height (non- 24.55 mm (0.97 inch)
  • Page 56 Altitude Specifications (maximum) Non-operating 0 m to 10,668 m (0 ft to 35,000 ft) Airborne G1 as defined by ISA-71.04–1985 contaminant level...

  • Page 57: Enhanced Pre-Boot System Assessment (Epsa) Diagnostics

    Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 58: Device Status Lights

    If you wish to run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test. Select the device from the left pane and click Run Tests If there are any issues, error codes are displayed. Note the error code and contact Dell. Device status lights Table 2. Device status lights Icon...

  • Page 59: Battery Status Lights

    Battery status lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking An unauthenticated or unsupported non-Dell AC adapter is attached to your amber light and laptop. white light Alternately blinking Temporary battery failure with AC adapter present.

  • Page 60: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.

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