Set Answer Mode (Intercom); Set Answer Mode (Co); Automatic Hold; Headset Operation - Samsung OfficeServ 100 Series User Manual

SET ANSWER MODE (INTERCOM)

You can receive internal calls in one of three modes (see Answering Intercom Calls
under Intercom Calls for descriptions):
• While on-hook, press TRANSFER and then dial 103.
• Dial 0 for Ringing, 1 for Auto Answer or 2 for Voice Announce.
• Press TRANSFER to store your selection.
NOTE: When your keyset is programmed for Auto Answer and you have Forward
No Answer (FNA) turned on, you must answer screened transfers by pressing the
ANS/RLS key before your FNA timer expires or the call will forward.

SET ANSWER MODE (CO)

Your incoming CO calls can be set to follow the intercom answer mode.
• While on-hook, press TRANSFER and then dial 110.
• Dial 15 to access AUTO ANS CO.
• Press the VOLUME UP or DOWN key to change status.
• Press TRANSFER to store your selection.
NOTE: When your keyset is programmed for Auto Answer and you have Forward
No Answer (FNA) turned on, you must answer screened transfers by pressing the
ANS/RLS key before your FNA timer expires or the call will forward.

AUTOMATIC HOLD

While on an outside call, pressing a line key, route key or a flashing CALL button
will automatically put your call on hold and connect you to the next call. This fea-
ture can be turned on or off at your keyset.
• With the handset on-hook, press TRANSFER and then dial 110.
• Dial 001 to turn Automatic Hold on or 000 to turn it off.
• Press TRANSFER to store your selection.
NOTE: Intercom calls can be automatically put on hold by pressing TRANSFER.

HEADSET OPERATION

Keyset users can switch between headset mode and handset mode. When using
headset mode, press the ANS/RLS key to answer and release calls.
• With the handset on-hook, press TRANSFER and then dial 110.
• Dial 021 to use the headset or 020 to use the handset.
• Press TRANSFER to store your selection.
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