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ApeosPort-VII C4421
ApeosPort-VII C3321
User Guide

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Summary of Contents for Fuji Xerox ApeosPort-VII C4421

  • Page 1 ApeosPort-VII C4421 ApeosPort-VII C3321 User Guide...
  • Page 2 As the copying device contains a feature designed to prevent forging of certain documents, there may be rare instances where copies or scanned images do not achieve the desired results. External characters designed by Fuji Xerox are included in the provided fonts. You are not allowed to copy them without permission.
  • Page 3: Table Of Contents

    Table of Contents Table of Contents Before Using the Device ..............17 Preface.............................. 18 Using This Guide ........................... 19 Organization of This Guide............................19 Conventions ..................................20 Important Security Instructions ..................... 22 Device Components ........................23 Main Unit .................................... 23 Control Panel ..................................
  • Page 4 Basic Operations................... 63 Power Saver Mode.........................64 Entering the Power Saver Mode ..........................64 Exiting the Power Saver Mode ............................64 Warmer Mode..........................66 Setting the Warmer Mode ............................66 Touch Screen...........................67 Home Screen ..................................67 Basic Operation .................................73 Common Operation Buttons............................75 Entering Text and Numerals ............................76 Login to Authentication Mode ....................77 Login to Authentication Mode using Touch Screen ...................77 Login to Authentication Mode using the IC Card Reader................77...
  • Page 5 Table of Contents Print Data Stored in the Device.....................107 Sample Set..................................107 Delayed Print ...................................108 Secure Print ..................................108 Charge Print ..................................109 Private Charge Print..............................110 Print Data Saved in USB Memory Device ................113 Print from USB ................................114 Photo Print..................................115 Removing the USB Memory Device ........................115 Features List..................................116 The Other Print Services ......................117 Printing from Mobile Device............................117...
  • Page 6 [2 Sided Book Copying]...............................133 [Edge Erase] ..................................134 [Image Shift]...................................134 [Mirror Image] ................................134 [Negative Image] ................................134 [Image Rotation]................................134 [Booklet Creation] .................................135 [Covers]....................................135 [Repeat Image] ................................136 [Annotations] ..................................137 [Watermark] ..................................137 [Preset Repeat Image] ..............................137 [Build Job]..................................137 [Sample Job]..................................137 [Delete Outside / Delete Inside] ..........................138 [Next Original] ................................138 Fax......................139 Features Overview........................
  • Page 7 Table of Contents [Delivery Receipts].................................151 [Starting Rate].................................151 [Mixed Size Originals]..............................152 [Transmission Header]..............................152 [Original Size] ..................................153 [Book Faxing]...................................153 [Priority Send]..................................153 [Delay Start]..................................153 [Cover Page]..................................154 [Pages per Side]................................154 [Remote Folder]................................154 [F Code]....................................155 [Remote Polling]................................155 [On-hook (Manual Send/Receive)]..........................155 [Chain Dial] ..................................155 [Internet Fax Subject]..............................155 [Internet Fax Message] ...............................155 [Internet Fax Profile] ..............................156 [Encryption]..................................157...
  • Page 8 Importing Using DocuWorks ............................178 Importing Using Stored File Manager 3 ......................179 Importing Using CentreWare Internet Services ....................181 Features List ..........................182 [Presets].....................................182 [Preview]....................................182 [Color Scanning]................................182 [2 Sided Scanning] ................................182 [Resolution]..................................182 [Original Type]................................182 [Original Orientation]..............................182 [PDF Security - File Open Password] ........................182 [Original Size] ..................................183 [Mixed Size Originals] ..............................183 [Lighten / Darken] .................................183...
  • Page 9 Table of Contents Manually Start a Job Flow by Selecting a File and a Job Flow ........200 Manually Start a Job Flow by Selecting a Job Flow Created using the Device Setup Tool......................201 Cut the Link Between a Job Flow Sheet and a Folder ...........202 Configuration to Use Device Setup Tool ................203 10 Address Book ..................205 Registering Recipients.......................206...
  • Page 10 [Common Settings]...............................235 [Supplies]............................239 [Billing Information] ......................... 240 [User Account Billing Information] ........................240 [Maintenance] ..........................241 [Support Pages]................................241 [EP Diag/Repair Request] ............................242 [EP Registration] ................................242 [Quick Setup Home]..............................242 [Software Options]................................243 [Software Options - USB] ............................243 [Software Update] ................................243 [Power on Self Test]..............................243 [Check Smart Card Details] ............................243 [Delete All Certificates / Initialize Settings]......................243 [Non-Genuine Toner / Drum Cartridge] .......................244...
  • Page 11 Table of Contents [App Settings] ..........................266 [Copy Settings] ................................266 [ID Card Copy Settings] ..............................268 [Print Settings] ................................269 [Scan Settings]................................275 [Scan to Folder Settings].............................280 [Email Settings] ................................280 [Fax Settings] ..................................282 [Internet Fax Settings] ..............................289 [Store for Polling Settings] ............................293 [Address Book Settings] ..............................294 [Send from Folder Settings]............................294 [Jobs Settings].................................295 [Job Flow Sheets Settings] ............................296...
  • Page 12 Step2 Certificate Settings ............................345 Step3 Access method from computer to device....................345 Configuration of Encryption Using IPsec................346 Step1 Certificate Arrangement ..........................346 Step2 Configuration of IPsec ...........................347 Step3 Communication Destination Device Settings..................347 Configuration of Email Encryption/Digital Signature........... 348 Installation Overview ..............................348 Step 1 Certificate Arrangement ..........................348 Step2 S/MIME Settings...............................350 Step3 Configuration on Sender and Recipient....................350...
  • Page 13 Table of Contents User Authentication Operations ...................384 Authenticating Login Users ............................384 Changing password ..............................384 16 Maintenance..................387 Replacing Consumables......................388 Replacing Toner Cartridge ............................389 Replacing Waste Toner Container..........................392 Replacing Drum Cartridges............................394 Cleaning the Device ........................398 Cleaning the Exterior..............................398 Cleaning the Interior (LED Printheads).........................398 Cleaning the Color-Density Sensors ........................401 Cleaning the Touch Screen ............................402 Cleaning Document Cover and Document Glass....................403...
  • Page 14 The Image is not What was Expected ........................437 Network-related Problems....................... 439 When using TCP/IP ...............................439 CentreWare Internet Services Problems ......................439 Email Features Problems ............................440 Internet/Intranet Connection Problems ......................441 IPv4 and IPv6 Connection Problems ........................442 Help/Remote Assistance Connection Problems ....................444 Print from USB Trouble ......................445 Photo Print Trouble........................
  • Page 15 Table of Contents Emulation Mode................................479 Switching between Printer Languages........................479 Mode Menu Screen ...............................479 Available Fonts ................................480 ESC/P Emulation................................480 PCL Emulation.................................487 HP-GL/2 Emulation................................490 PDF Direct Print...........................505 Mode Menu Screen ...............................505 PDF Direct Print Settings.............................505 DocuWorks Direct Print ......................507 Mode Menu Screen ...............................507 DocuWorks Direct Print Settings..........................507 Web Applications........................509 Web Applications Overview ............................509...
  • Page 17: Before Using The Device

    Before Using the Device...
  • Page 18: Preface

    1 Before Using the Device Preface Thank you for selecting the ApeosPort-VII C4421/C3321 (hereafter referred to as “the device”). This guide describes how to operate the device and the precautions you should follow during operation. To get the most out of the device and to use it effectively, be sure to read this guide before use.
  • Page 19: Using This Guide

    Using This Guide Using This Guide Organization of This Guide  1 Before Using the Device Describes how to use this guide as well as the names of each part of the device.  2 Setup Describes how to switch the device on and off, how to connect to a computer, initial settings for the fax, scan, and email features.
  • Page 20: Conventions

    1 Before Using the Device  15 Authentication and Accounting Features Describes the authentication feature to restrict the availability of services and the accounting feature to manage the use of each feature based on the selected authentication method.  16 Maintenance Describes how to replace consumables and to clean the device.
  • Page 21 Using This Guide  Some features require the optional components to use. Contact our Customer Support Center.  The menu items displayed on the touch screen vary depending on the authentication method or installed options.  XPS stands for XML Paper Specification. ...
  • Page 22: Important Security Instructions

    1 Before Using the Device Important Security Instructions The Security Warning screen is displayed when any one of the following conditions is fulfilled and entered into the system administration mode.  The system administrator's user ID and password are default values. ...
  • Page 23: Device Components

    Device Components Device Components Main Unit Front view of the device  ApeosPort-VII C4421  ApeosPort-VII C3321...
  • Page 24 1 Before Using the Device Component Function Power button Switches the power of the device on and off. Reference  Refer to "Power Source" (P.32). Control panel Consists of operation buttons, LED indicators, and the touch screen. Reference  Refer to "Control Panel" (P.27). IC Card Reader (optional) Used to authenticate a user using a smart card.
  • Page 25 Device Components Left side and rear views of the Device  ApeosPort-VII C4421  ApeosPort-VII C3321 Component Function Fusing unit Fuses toner to paper. Transfer roller Transfers toner to paper. Duplex module Automatically prints or copies on both sides of paper.
  • Page 26 1 Before Using the Device Document Feeder  ApeosPort-VII C4421  ApeosPort-VII C3321 Component Function Document feeder tray Load originals here. Document guides Use these guides to align the edges of originals. Left cover Open this cover to clear paper jams.
  • Page 27: Control Panel

    Device Components Control Panel  ApeosPort-VII C4421  ApeosPort-VII C3321 Component Function Touch screen Displays messages required for operation, and buttons for various features. You can directly touch the touch screen to instruct operations and set features. Power button Press this button to turn the device on or off. You can use the button to wake the device or put it to the Power Saver mode.
  • Page 28 1 Before Using the Device Component Function Embedded IC Card Reader When you touch the smart card to the IC Card Reader, the device reads the (optional) user information registered on the smart card and authenticates the user. Note  When the device is in the Power Saver mode, touching the smart card to the IC Card Reader deactivates the Power Saver mode.
  • Page 29: Graphic Symbol List

    Graphic Symbol List Graphic Symbol List CLEANING USB TERMINAL MARKING Graphic Description symbol DANGER, CAUTION, AND WARNING LAN TERMINAL MARKING CAUTION (HEATED SURFACE) WIRELESS NETWORK KIT SOCKET DO NOT RELOAD PAPER PRINTED WITH PHONE CONNECTOR OTHER DEVICE DO NOT USE INKJET PAPER LINE CONNECTOR DO NOT USE TRANSPARENT FILM SECURITY SLOT...
  • Page 30: License

    1 Before Using the Device License This section describes information about software license. Be sure to read through it. This product contains OSS distributed under the terms of various open source licenses. You can obtain the applied license, copyright notice, and license terms of each OSS from [Home] >...
  • Page 31: Setup

    Setup...
  • Page 32: Power Source

    2 Setup Power Source Switching the Power On Press the Power button to switch the power on.  ApeosPort-VII C4421  ApoesPort-VII C3321 Note  If the device does not power on, check that the power cable is plugged in.
  • Page 33: Switching The Power Off

    While a job is being scanned  When switching the power off, wait 5 seconds after outputs have been delivered. Press the Power button and select [Power Off Device] to turn off the device.  ApeosPort-VII C4421  ApoesPort-VII C3321 Important ...
  • Page 34: Switching The Power Off From Remote Location

    2 Setup Switching the Power Off from Remote Location Note  The system administrator's ID and passcode are required to switch the power off. Ask your system administrator for the ID and passcode. Access CentreWare Internet Services through a computer. Reference ...
  • Page 35: Interface Cables

    Interface Cables Interface Cables Using the Ethernet Interface Note  The following problems may be resolved by disabling [Energy Efficient Ethernet] under [Device] > [Connectivity & Network Setup] > [Protocol Settings] > [Ethernet Settings].  Slow network connection on the device ...
  • Page 36: Connecting With Wireless Lan

    2 Setup Connecting with Wireless LAN To connect to the device via a wireless network, the optional Wireless LAN Kit is required. You also need to configure wireless LAN settings. Reference  For information on the Wireless LAN Kit, refer to "Installing/Removing Wireless LAN Kit" (P.461). ...
  • Page 37: Installing Software For Windows

    Interface Cables 5) Enter the subnet mask address, and then tap [Start]. 6) Tap [IPv4 - Gateway Address]. 7) Enter the gateway address, and then tap [Start]. Turn the device off, and then on again. Installing Software for Windows Using the “Software / Product Manual” Disc With the "Software/Product Manual"...
  • Page 38 2 Setup [Custom Installation] > [Driver] You can select and install only the drivers that you need. The following drivers can be installed:  PCL Driver  PS Driver  Common Print Driver Reference  For how to install, refer to "Installing with [Custom Installation]" (P.39). [Custom Installation] >...
  • Page 39: Installing Software For Mac

    Interface Cables Follow the on-screen instructions to complete the setup. Installing with [Custom Installation] Note  Perform the following procedure in advance, and then start installing.  "Using the Ethernet Interface" (P.35)  "Using the USB Interface" (P.35)  "Connecting with Wireless LAN" (P.36) Insert the "Software/Product Manual"...
  • Page 40: Wlan Network Configuration

    2 Setup WLAN Network Configuration WLAN Network Configuration There are two types of connection methods to access the device via a wireless LAN network: Wi-Fi Connection and Wi-Fi Direct Connection. For either method, you need to configure the settings on the device. ...
  • Page 41: Wi-Fi Connection

    WLAN Network Configuration Wi-Fi Connection Wi-Fi Connection Setup Methods You can set the Wi-Fi connection in two ways using the touch screen of the device:  Automatic connection  Manual connection There are two types of automatic connection methods: WPS (push button method) and WPS (PIN code method).
  • Page 42 2 Setup Connect to the Wi-Fi network using one of the following methods. Note  You can check the settings configured for Wi-Fi feature in a Configuration Report. Method Settings Reference Select the desired SSID (name to identify the Wi-Fi (P.42) From the list network) from the list of wireless LAN access points...
  • Page 43 WLAN Network Configuration Setting Items Description Encryption Up to four WEP keys can be registered. Select the desired WEP Settings key in the [Transmit Key] screen. Set the passphrase. WPA2 Personal Mixed Mode Personal (AES / TKIP) Set the authentication method. WPA2 Enterprise Mixed Mode Enterprise (AES / When PEAP is selected, you need to set [Identity], [User Name],...
  • Page 44 2 Setup Connecting to a High Security Network via CentreWare Internet Services The Wi-Fi connection feature on the device supports IEEE802.1X authentication. To use IEEE802.1X authentication method, which requires a certificate, get the necessary certificate issued by the certificate authority and import it to the device from CentreWare Internet Services.
  • Page 45: Wi-Fi Direct Connection

    WLAN Network Configuration 3) Enter the SSID in [SSID]. 4) Select the communication mode in [Communication Mode]. Configure security settings. The procedure varies depending on the selected certificate method. 1) Click [System] > [Security]. 2) Select [WPA2 Enterprise] or [Mixed Mode Enterprise (AES / TKIP)] in [Encryption Settings].
  • Page 46 2 Setup Tap [Common Settings]. Tap [Enabled], and then tap [OK]. Tap [Wi-Fi Direct Settings]. Tap [Enabled], and then tap [OK]. Group Settings The default setting is [Group Owner]. You can change the following for [Group Settings] as required. Setting Items Description Auto Select [Auto] when you do not want to fix the device as a group...
  • Page 47: Disconnecting The Wi-Fi Direct

    WLAN Network Configuration  Auto Connect on Android OS Open the Wi-Fi settings screen on your Android device and turn on Wi-Fi. Tap [ ] (menu) and select [Wi-Fi Direct]. Tap the connection target (the device name) from the list. Note ...
  • Page 48 2 Setup Disconnecting the Device from the Mobile Device Menu Open the Wi-Fi settings screen on your mobile device and turn off the Wi-Fi.  When “Auto Join” of the mobile device is enabled: The mobile device reconnects to the Wi-Fi Direct of the device automatically even if the Wi-Fi connection is disconnected.
  • Page 49: Fax Environment Settings

    Fax Environment Settings Fax Environment Settings Connecting to the Telephone Line Before using the fax feature, connect the device to the telephone line and make initial settings of the fax on the control panel. Connecting to the Public Line For the single-use of fax Connect one end of the telephone line to the <LINE>...
  • Page 50 2 Setup Log in to the System Administration mode. Reference  For details, refer to "Login to Authentication Mode" (P.77). Tap [Device] on the Home screen. Enable ports to use for the Email feature. 1) Tap [Connectivity & Network Setup] > [Port Settings] > [Receive Email] > [Port Status] > [Enabled].
  • Page 51 Fax Environment Settings Set up the protocol to receive emails. 1) Tap [Other Settings] > [Protocol to Receive Email] > [SMTP] or [POP3]. 2) Tap [<] to return to the [Connectivity & Network Setup] screen. Configure the server settings for receiving emails. 1) Tap [Outgoing / Incoming Email Settings].
  • Page 52: Internet Fax/Internet Fax Direct Environment Settings

    2 Setup  Step 3 Testing the Internet Fax Test the Internet fax transmission from the device. Tap [Internet Fax] on the Home screen. Specify an internet fax destination. Tap [Send]. Check whether the computer received the email. Reference  If the computer cannot receive the email, refer to "Problem Solving"...
  • Page 53 Fax Environment Settings Set the communication path. 1) Tap [App Settings] > [Internet Fax Settings] > [Internet Fax Control]. 2) For Internet Fax, tap [Via Email Server]. For Internet fax direct, tap [Direct (P2P)]. 3) Tap [<] to return to the [Device] screen. Enable the email port.
  • Page 54 2 Setup Configure the server settings for sending emails. Note  To send emails, SMTP server settings are required. When [POP3] is selected in [Protocol to Receive Email], configure the SMTP server in [Outgoing / Incoming Email Settings]. For information on how to configure the email transmission, refer to "[SMTP Server Settings]"...
  • Page 55: Scanner Environment Settings

    Scanner Environment Settings Scanner Environment Settings Note  The scan feature settings should be made by the system administrator. Configuration of Scan to Folder Before using this feature, the following settings are required.  TCP/IP address  Enabling port  Registering a folder ...
  • Page 56: Configuration Of Scan (Save The Scanned Data Directly To Your Computer)

    2 Setup  Installing Software To use Network Scanner Utility 3, install Network Scanner Utility 3 on a computer. Reference  You can find Network Scanner Utility 3 in the provided "Software/Product Manual" disc. Configuration of Scan (Save the Scanned Data Directly to Your Computer) Note ...
  • Page 57: Configuration Of Scan (Send By Email)

    Scanner Environment Settings Press the Home button. Note  Rebooting the device is required to enable the settings. Reboot the device following the message on the screen.  Creating a Destination Folder Transfer via FTP/SFTP Create a destination folder on the server where you login and set write permission to the folder.
  • Page 58: Configuration Of Scan To Usb

    2 Setup Tap [Connectivity & Network Setup] > [Port Settings] > [SMB Client] > [Port Status]. Tap [Enabled]. Press the Home button. Note  Rebooting the device is required to enable the settings. Reboot the device following the message on the screen.
  • Page 59 Scanner Environment Settings Reference  For information on setting the TCP/IP address, refer to "Setting the IP address" (P.36).  Enabling Port Log in to the System Administration mode. Reference  For more information, refer to "Login to Authentication Mode" (P.77). Tap [Device] on the Home screen.
  • Page 60: Email Features Environment Settings

    2 Setup Email Features Environment Settings Before using this feature, the following settings are required.  Email port  TCP/IP address  Subnet mask (set as required)  Gateway (set as required)  DNS server address (set as required)  The device's email address ...
  • Page 61 Email Features Environment Settings 2) Tap [SMTP] or [POP3]. 3) Tap [<] to return to the [Connectivity & Network Setup] screen. Set up the email address of the device. 1) Tap [Device's Email Address / Host Name]. 2) Set the email address and host name. Reference ...
  • Page 62 2 Setup Press the Home button. Note  Rebooting the device is required to enable the settings. Reboot the device following the message on the screen.
  • Page 63: Basic Operations

    Basic Operations...
  • Page 64: Power Saver Mode

    3 Basic Operations Power Saver Mode The Power Saver mode allows you to suppress the power consumption. The Power Saver has two modes: the Low Power mode and the Sleep mode. When you do not use the device for a certain time, the device enters the Low Power mode. When it reaches the specified time in the Low Power mode, the device then enters the Sleep mode.
  • Page 65 Power Saver Mode Making the components necessary for the operation exit the Power Saver mode The device is equipped with the feature to save electricity by supplying only the power to activate the necessary service when the device exits the Power Saver mode. Reference ...
  • Page 66: Warmer Mode

    3 Basic Operations Warmer Mode Depending on the operating environment, temperature rise in the device may cause condensation when the device exits the Sleep mode. You can use the Warmer mode to prevent or reduce condensation. We recommend that you enable this mode when the season changes. Note ...
  • Page 67: Touch Screen

    Touch Screen Touch Screen Home Screen Tap the Apps on the Home screen to use features. You can display only the frequently used apps, change positions of the apps, or create and display the one-touch apps. The Home screen shown below is an example. Customize the apps depending on the situation you use the device.
  • Page 68 3 Basic Operations  Login Information Field Tap this field in the upper left corner of the touch screen to display the User ID entry screen. The authenticated user is displayed after login. Note  To log out of the authentication status, tap the authentication information display area. ...
  • Page 69 Touch Screen  [Scan] Scans a document and temporarily saves the scanned data on the device, sends an email to the user to notify the URLs for retrieving and deleting the scanned data saved in the device, and sends the scanned data to a computer on the network via the FTP or SMB protocol. Reference ...
  • Page 70 3 Basic Operations  [Photo Print] You can print image data (DCF1.0) taken with a digital camera. Reference  For more information, refer to "Photo Print" (P.115).  [ID Card Copy] Tap this button to operate the ID Card Copy service. Reference ...
  • Page 71 Touch Screen  [Private Charge Print (All)] You can print the Private Charge Print jobs at a time. Note  This feature can be used also for Serverless On-Demand Print (optional) jobs. If there are Serverless On- Demand Print jobs on the device you operate, print them at a time. Reference ...
  • Page 72 3 Basic Operations  [Print Mode] You can switch the on-line/off-line of the printer function, and make emulation settings such as ESC/P. Set to [Off-line] when you need to have the device not receive print data from the computer to change the device settings or give a maintenance. Note that switching the mode during the data reception cancels the communication and the printing is suspended.
  • Page 73: Basic Operation

    Touch Screen Basic Operation  Drag Slide your finger to the position desired with your finger touched the touch screen. Drag the touch screen up and down to scroll a page or a list.  Flick Slide your finger quickly to the position desired and release it. Flick the touch screen up and down to scroll a page or a list.
  • Page 74 3 Basic Operations  Tap/Double-Tap Touch the touch screen and move your finger away from the screen quickly. To tap the same position of the screen twice is called double-tap. Double-tap a previewed image to enlarge the image.  Tap and Hold To tap an app or an icon on a touch screen and hold it down for a second or two is called tap and hold.
  • Page 75: Common Operation Buttons

    Touch Screen Common Operation Buttons This section describes the operation buttons common for the services. Note  The color of the button may vary depending on the service. Operation Buttons Description Returns to the Home screen by resetting the current operation of all the apps.
  • Page 76: Entering Text And Numerals

    3 Basic Operations Entering Text and Numerals Entering Text Using the Keyboard Use the keyboard displayed on the touch screen to enter text in the Address Book or at various settings. Button Description Allows you to change the entering method and language. Inputs a space.
  • Page 77: Login To Authentication Mode

    Login to Authentication Mode Login to Authentication Mode When a user is authenticated, the login user name is displayed in the login information field. [Local User] is displayed in the field when the Authentication feature is not used. [Admin] is displayed when you login as a system administrator. Reference ...
  • Page 78: Customization Feature

    3 Basic Operations Customization Feature You can switch display and hide or change the display order of the apps on the Home screen and items in the features list. When the Authentication feature is used, the display mode can be customized for each user. [Customize] or [Personalize] is displayed at the bottom of the screen for screens that the customization feature is available.
  • Page 79: Customizing The Features List

    Customization Feature Customizing the Features List The features list is a list of setting items displayed on the operation screen for Copy, Fax, Scan, and the other services. The available customization features are as follows: Note  When you log in to the System Administration mode, [Customize] or [Personalize] is displayed regardless of the use of authentication feature.
  • Page 80 3 Basic Operations Tap [Next]. Tap the display icon. Tap [Done]. [Presets] and the preset name are displayed at the top of the features list. Overwriting the Saved Preset Tap [Presets] to open the preset you want to change. Change settings using the features list. Tap [Customize] or [Personalize] at the bottom of the screen.
  • Page 81 Customization Feature Tap [Done]. Deleting the Saved Preset Tap [Customize] or [Personalize] at the bottom of the screen. Tap [Delete Customized Preset] or [Delete Personalized Preset]. of the preset you want to delete. Tap [Delete]. Tap [Done]. Editing Favorite Tap [Personalize] at the bottom of the screen. Tap [Edit Personalized Favorites].
  • Page 82: One-Touch App

    3 Basic Operations One-touch App You can register the setting values of the feature that you use on a daily basis as a one- touch app on the Home screen. Simply start the one-touch app to execute the features. Note ...
  • Page 83: Deleting Or Hiding One-Touch App

    One-touch App Deleting or Hiding One-touch App Tap [Customize] or [Personalize] on the Home screen. of the one-touch app to delete or hide. Tap [Delete] or [Hide]. Note  If you have set to display the confirmation screen when starting a one-touch app, you also can delete the one-touch app by tapping [Delete] located on the bottom of the confirmation screen.
  • Page 84: Using Centreware Internet Services

    3 Basic Operations Using CentreWare Internet Services CentreWare Internet Services allows you to see the device status and the job history as well as change the device settings via a web browser. This service requires the computer connected to the device through the TCP/IP environment.
  • Page 85: Starting Centreware Internet Services

    Using CentreWare Internet Services Click [LAN settings] of [Local Area Network (LAN) settings] in the [Connections] tab. Set [Proxy server] to either of the following:  Clear the [Use a proxy server for your LAN] check box.  Click [Advanced], enter the IP address of the device in [Exceptions], and then click [OK]. Click [OK].
  • Page 86: Login To Authentication Mode

    3 Basic Operations Login to Authentication Mode When the Authentication feature is enabled, log in to the Authentication mode using the following operation. Start CentreWare Internet Services. Tap [Log In] on the upper right corner of the screen. Enter the [User ID] and click [Log In]. Note ...
  • Page 87: Loading Paper

    Loading Paper Loading Paper Paper That We Recommend WARNING Do not use conductive paper such as origami paper, carbonic paper or conductively-coated paper. When paper jam occurs, it may cause short-circuit and eventually a fire accident. To make copying and printing in better quality, use paper that matches the specifications we recommend.
  • Page 88 3 Basic Operations Trays Tray 5 Automatic Paper Weight Paper Type Tray 1 2 to 4 (Bypass) Duplex (gsm) (optional) Envelope Postcard Postcard Reloaded Glossy Cardstock 106 - 176 Glossy Cardstock 106 - 176 Reloaded Heavy Glossy 177 - 220 Cardstock Heavy Glossy 177 - 220...
  • Page 89 Loading Paper Paper Size Dimensions Orientation Tray 1 Trays Tray 5 Automatic (mm) 2 to 4 (Bypass) Duplex (optional) Envelope 120 x 235 LEF Orientation (120 x 235 mm) Envelope 90 x 205 LEF Orientation (90 x 205 mm) C6 Envelope 114 x 162 LEF Orientation (114 x 162 mm)
  • Page 90: Unacceptable Paper

    3 Basic Operations Unacceptable Paper To avoid machine problems, do not use the following print media:  Creased or wrinkled paper  Damp or rippled paper  Curled paper  Partly used label sheets  Printouts from other printers or copying machines ...
  • Page 91: Loading Paper In Trays 1 To 4

    Loading Paper Note  The device cannot detect the size and orientation of the loaded paper in Tray 5 (Bypass). Reference  For information on the paper type settings, refer to "Changing the Paper Settings" (P.97).  For information about paper size, refer to "[Paper Size Settings]" (P.263). Adding paper When the device runs out of paper during copying or printing, a message is displayed on the touch screen.
  • Page 92 3 Basic Operations Adjust the paper guides to the desired paper size. 7.25” 8.5” 10.5” 11” For Legal-size paper, to extend the front of the tray, press the release latch,then pull the tray out. Fan the paper well, and align the edges of the paper stack on a level surface to avoid paper jams and misfeeds.
  • Page 93: Loading Paper In Bypass Tray

    Loading Paper Note  Do not load paper above the maximum fill line. It may cause paper jams or machine malfunction. Insert the tray into the main unit slowly until it stops. Note  When extending the tray to load the Legal-length paper, the paper tray protrudes from the front of the device.
  • Page 94 3 Basic Operations Note  If necessary, extend the extension tray. When pulling out the extension tray, do it gently. Fan the paper well, and align the edges of the paper stack on a level surface to avoid paper jams and misfeeds. Note ...
  • Page 95: Loading Envelopes

    Loading Paper Adjust the paper guides to align the edges of the paper loaded. Loading Envelopes You can load envelopes in Tray 5 (Bypass) and Tray 1. Note  When you load envelopes in Tray 1, select Custom Paper and specify the size from the printer driver. ...
  • Page 96 3 Basic Operations Paper feed direction 2 - 3mm (0.08 - 0.12 inch) 8 - 10mm (0.32 - 0.39 inch) Side-Opening Envelopes Load envelopes with the flaps closed. Place the print side facing up, and the flaps come at the right when you face towards the device. Top-Opening Envelopes Load envelopes with the side to be printed facing up.
  • Page 97: Changing The Paper Settings

    Loading Paper Self-adhesive envelopes with glue  Load envelopes with the flaps closed so that the top edge (side with a flap) is pulled in first to the device.  Envelopes without glue Load envelopes with the flaps open so that the bottom edge (side without a flap) is pulled in first to the device.
  • Page 98 3 Basic Operations Set the priority order on [Priority] if multiple trays are set to the same paper setting at the auto tray selection. Tap [Auto Paper Select] to set the conditions. Note  The auto tray selection feature applies when matching the condition set here. For Tray 5 (Bypass), [Standard Size Defaults] appears.
  • Page 99: Loading Originals

    For the fax services, the maximum supported size for the original document is 215.9 × 405.6 mm.  For ApeosPort-VII C4421, originals in different length can be loaded together. Load the original by aligning both ends of the paper. ...
  • Page 100: Document Glass

    For ApeosPort-VII C3321 215.9 x 297.0 mm Standard size: A4 or 8.5 x 11" (letter) If you use ApeosPort-VII C4421, the document glass automatically detects standard size originals. CAUTION Do not apply excessive force to hold thick document on the document glass. It may break the glass and cause injuries.
  • Page 101 Loading Originals ApeosPort-VII C4421   ApeosPort-VII C3321 Load the original face down, and align it against the top left corner of the document glass.  ApeosPort-VII C4421 ApeosPort-VII C3321  Postcards Important  When you place the top edge of the original against the top side of the document glass, the original image needs to be rotated so that the orientation of the image matches that of the paper.
  • Page 102: Loading Custom Size Documents

    3 Basic Operations Envelopes If the print target is also an envelope, load the original envelope correctly according to the direction the envelope for print is loaded on the paper tray.  When the flap of the envelope for print faces to the paper feed direction, load the original envelope with its flap left-side.
  • Page 103: Print

    Print...
  • Page 104: Features Overview

    4 Print Features Overview This section describes an overview of the print features. The following print features are available in the device.  Print from Computers  Printing Using the Print Driver  Printing Email Attached Document (Print Email)  Printing using CentreWare Internet Services ...
  • Page 105: Print From Computers

    Print from Computers Print from Computers Printing Using the Print Driver Reference  For information on the print driver feature, refer to the print driver help. Printing The following describes a typical procedure of printing. Note  When you click [Paper Settings Wizard] on the print driver screen, the navigation screen appears. Follow the navigation to configure the required settings depending on your paper.
  • Page 106: Printing Using Centreware Internet Services

    4 Print Sending Email from Computers Use your email software to create an email body, and then attach a document to the email if necessary. Note  The device can receive emails of either the text or HTML format. However, you can print the body of an HTML formatted email only when it is a multipart MIME message, which consists of both a text part and an HTML part.
  • Page 107: Print Data Stored In The Device

    Print Data Stored in the Device Print Data Stored in the Device Sample Set When printing multiple sets of a document, you can first print one set for trial, and then print the remaining sets from the device. The following describes how to print or delete jobs stored with the Sample Set feature. Note ...
  • Page 108: Delayed Print

    4 Print Delayed Print Start printing automatically at the specified time. If the power is switched off when jobs are in queue (before the specified print time), the jobs whose print time has elapsed will automatically be printed immediately after the power is switched on again. The following describes how to print or delete jobs stored with the Delayed Print feature.
  • Page 109: Charge Print

    Print Data Stored in the Device Tap [Jobs] on the Home screen. Note  You can display [Secure Print] on the Home screen using the customization feature. For more information, refer to "Customization Feature" (P.78). Tap [Secure Print] at the bottom of the screen. Tap the desired user name.
  • Page 110: Private Charge Print

    4 Print Tap [Jobs] on the Home screen. Note  You can display [Charge Print] on the Home screen using the customization feature. For more information, refer to "Customization Feature" (P.78). Tap [Charge Print] at the bottom of the screen. Note ...
  • Page 111 Print Data Stored in the Device Enter the authentication mode. Tap [Jobs] on the Home screen. Tap [Private Charge Print] at the bottom of the screen. Select the job to be printed. Note  To delete a file, select the file and tap [Delete]. ...
  • Page 112 4 Print When the authentication system for remote authentication is other than  "Authentication Agent", the service restriction is not applied. In this case, you can use [Private Charge Print (All)] even if the use of printing is restricted.
  • Page 113: Print Data Saved In Usb Memory Device

    Print Data Saved in USB Memory Device Print Data Saved in USB Memory Device You can connect a USB device to the device and print the data stored in the USB memory device. This feature is called media print. Important ...
  • Page 114: Print From Usb

    4 Print Important  Folders that comply with the Design rule for Camera File system (DCF) standard used for digital cameras are not displayed.  If the medium contains more than 900 folders, the device may not be able to recognize the medium correctly.
  • Page 115: Photo Print

    Print Data Saved in USB Memory Device Tap [Print]. Photo Print Insert the USB memory device into the USB memory slot. Note  Insert the USB memory device after exiting from the Power Saver mode.  When a USB memory device is already inserted in the USB memory slot, tap [Photo Print] on the Home screen and proceed to Step 4.
  • Page 116: Features List

    4 Print Features List Note  The displayed items vary depending on features. [Quantity] Enter the quantity. [Index Print] Enable the Index Print feature. A list of reduced images plus index numbers, file names, and dates when images were stored in the medium are printed. [Output Color] Select full color or black and white.
  • Page 117: The Other Print Services

    For more information on operation, refer to the instruction manual for your mobile device.  For more information on Print Utility, refer to our official web site. Start [Fuji Xerox Print Utility]. Tap [Print] and select items you want to print. Tap [Settings].
  • Page 118: Airprint

    4 Print AirPrint AirPrint is a printing service provided by Apple Inc. By using AirPrint, you can request a document print instruction to the device from macOS/OS X computers or iOS installed devices such as iPad/iPhone, without installing any print drivers or special software. You can also fax and scan documents using macOS/OS X computers.
  • Page 119 The Other Print Services  Computer Settings (For macOS/OS X only) The device must be registered to the computer before using AirPrint. Note  When you use AirPrint via USB communication, this setting is unnecessary because the device is automatically registered to the computer when the device and the computer are connected with the USB cable.
  • Page 120: Google Cloud Print

    4 Print Faxing This section describes how to fax documents using macOS/OS X. Open the document you want to fax. From the [File] menu, select [Print]. Select the [XXXX (device name) - Fax] from [Printer]. Specify the destination and set other fax settings. Click [Fax].
  • Page 121 The Other Print Services Preparing to Use the Device with Google Cloud Print You should create a Google account to use Google Cloud Print.  Enabling Google Cloud Print Port Start CentreWare Internet Services and log in to the System Administration mode. Click [Network] on the left menu.
  • Page 122 4 Print  Registering via Google Chrome Note  Confirm that Bonjour is active. Start Google Chrome. Click on the upper right corner of the screen, and then click [Settings]. Click [Advanced] > [Printing] > [Google Cloud Print]. Click [Manage Cloud Print devices]. Note ...
  • Page 123: Mopria Print Service

    The Other Print Services Mopria Print Service Mopria Print Service is a service that allows printing to a Mopria authentication printer from an Android smart phone or tablet (Android 4.4 or later). You can use this service without any special settings. First, you need to download and install the Mopria Print Service application to your Android devices from the Google Play Store.
  • Page 124 4 Print...
  • Page 125: Copy

    Copy...
  • Page 126: Features Overview

    5 Copy Features Overview This section describes the copy function.  Copy This feature allows you to make copying with detailed settings. Reference  For details, refer to "Copy Basic Operation" (P.127).  ID Card Copy This feature allows you to copy both sides of a small original, such as an ID card, onto one side of paper.
  • Page 127: Copy Basic Operation

    Copy Basic Operation Copy Basic Operation Load the original. Reference  For how to load originals, refer to "Loading Originals" (P.99). Tap [Copy] on the Home screen. Configure each feature as necessary. Reference  For information on the settings of each feature, refer to "Features List" (P.130). Specify the number of copy sets.
  • Page 128: Operations During Copying

    5 Copy Operations during Copying Canceling a Copy Tap [Pause]. Tap [Delete]. Copying Next Original The following describes the operation when you have added the check mark to [Next Original] on the features list. When the device finishes scanning of the current original, load the next original. Tap [Scan Next Original].
  • Page 129: Id Card Copy

    ID Card Copy ID Card Copy This feature allows you to copy both sides of a small undetectable original, such as an ID card, onto one side of paper. Original document Original orientation Copied output Front side Front side Back side Back side Open the document cover.
  • Page 130: Features List

    5 Copy Features List Note  The displayed items vary depending on models and features.  To restore the settings in the features list to their default settings, tap [Reset] at the bottom of the screen. Reference  For information on [Customize] and [Personalize], refer to "Customization Feature" (P.78). ...
  • Page 131: [Reduce / Enlarge]

    Features List [Reduce / Enlarge] Specify a copy ratio. When you select [Auto %], the device set the appropriate copy ratio based on the original and paper sizes. When you select [More Options], you can enter a ratio directly or can specify reduction/ enlargement ratios for the width and length individually.
  • Page 132: [Copy Output]

    5 Copy [Copy Output] This feature allows you to set paper finishing options. [Original Type] Set an image quality type in accordance with the type of original documents. [Mixed Size Originals] Scans originals of the same width but different length at a time and copies them to each size paper.
  • Page 133: [Color Effects]

    Features List [Color Effects] If you set this feature, the [Image Enhancement], [Lighten / Darken], [Sharpness], [Saturation], [Color Shift], and [Color Balance] settings are automatically adjusted. Note  If other image-quality settings are made after you set [Color Effects], the setting made in [Color Effects] will be cleared.
  • Page 134: [Edge Erase]

    5 Copy [Edge Erase] When you copy an original with the document cover open or when you copy a book, the edges and center margin of the original may be printed as black shadows. The Edge Erase feature allows you to erase such shadows. Note ...
  • Page 135: [Booklet Creation]

    Features List [Booklet Creation] This feature lays out pages so that booklets are formed when the output sheets are folded in half. You can also set the binding shift and attach a cover when making booklets. Important  Ensure that the actual orientation of the original document matches the [Original Orientation] setting. Note ...
  • Page 136: [Repeat Image]

    5 Copy  [Back Cover]  [Off] No back cover is attached.  [Blank Cover] Blank sheets of paper are attached as back covers.  [Print on Side 1] The first page of the document is copied on the front side of the back cover. ...
  • Page 137: [Annotations]

    Features List [Annotations] This feature allows you to add a comment, date, and page numbers onto copies. You can select a comment, date, and page numbers, and their print positions from preset formats. Note  The setting in [Reduce / Enlarge] does not affect the annotation image and text sizes. ...
  • Page 138: [Delete Outside / Delete Inside]

    5 Copy the job after the confirmation. This feature also allows you to change the number of copy sets. The sample copy is included in the total number of copy sets. Note  After a sample set is output, if the device is left uninstructed for the period specified in [Auto Clear], you can set whether or not to start the data remained.
  • Page 140: Features Overview

    6 Fax Features Overview This section describes an overview of the Fax services.  Fax This feature performs the normal fax transmission. It allows you to make detailed settings to send faxes. Reference  For more information, refer to "Fax Basic Operation" (P.141). ...
  • Page 141: Fax Basic Operation

    Fax Basic Operation Fax Basic Operation Load an original. Reference  For more information on how to load originals, refer to "Loading Originals" (P.99). Tap [Fax] on the Home screen. Tap [Enter Fax Number] and specify the recipient. You can specify recipients using keyboard input, the Address Book ( ), or the Redial feature ( Note...
  • Page 142 6 Fax Tap [Send]. Note  Depending on the settings, the screen to re-enter the recipient may be displayed after selecting [Send]. In this case, re-enter the recipient.  When you put a check mark for [Preview] in the features list, the button name changes from [Send] to [Preview].
  • Page 143: Editing The Specified Recipient Information

    Editing the Specified Recipient Information Editing the Specified Recipient Information Note  The items displayed on the screen vary depending on the recipient format. Specifying the Starting Rate You can set this feature when you directly input the recipient using the keyboard. Tap the recipient you entered.
  • Page 144: Confirming Detailed Recipient Information

    6 Fax Confirming Detailed Recipient Information Tap a recipient to confirm. Tap [Details].
  • Page 145: Operations During Faxing

    Operations during Faxing Operations during Faxing The following operations are available in the scanning screen. Canceling the Fax Job Tap [Pause] or [Delete]. Scanning the Next Original Tap [On] under [Next Original]. Note  When you put a check mark for [Next Original] in the features list, the screen in Step 2 appears. You can perform the following operations displayed in the confirmation screen.
  • Page 146: Internet Fax

    6 Fax Internet Fax Unlike general fax communications using public phone lines, Internet Fax uses corporate intranets and the Internet to send or receive scanned documents as email attachments. Internet Fax Direct enables you to send faxes directly to the Internet Fax-compatible device without using the SMTP server.
  • Page 147: Receiving Internet Fax

    Internet Fax Tap [Send]. Note  When you put a check mark for [Preview] in the features list, the button name changes from [Send] to [Preview].  If the storage capacity of the device becomes full during Internet Fax transmission, the transmission is canceled and the document data is deleted.
  • Page 148 6 Fax Sending Internet Fax to regular fax Devices via a relay station By specifying email addresses in a specific format, you can send a document to regular fax devices (that do not support the Internet Fax service) via a network. This feature enables the device to first send a document to an Internet Fax-compatible device (fax gateway) by email via the Internet.
  • Page 149: Direct Fax

    Direct Fax Direct Fax When you install a fax driver on your computer, you can send fax documents created with your computer applications directly in the same manner as printing. This feature is called Direct Fax. Reference  For information on the Direct Fax feature, refer to the help of the print driver. Preparation Install the print driver on your computer.
  • Page 150: Features List

    6 Fax Features List Note  The displayed items vary depending on models and features.  To restore the settings in the features list to their default settings, tap [Reset] at the bottom of the screen. Reference  For information on [Customize] and [Personalize], refer to "Customization Feature" (P.78). ...
  • Page 151: [Reduce / Enlarge]

    Features List [Reduce / Enlarge] This feature enlarges or reduces scanned images with a specified ratio. You can select a preset ratio or specify a value. Important  Some destination devices may not be able to receive faxes at the specified ratio. Note ...
  • Page 152: [Mixed Size Originals]

    6 Fax  [Forced 4800 bps] Select this mode when transmitting over noisy or poor telephone lines, as can be the case with overseas calls. Also select this mode when transmitting over noisy or poor telephone lines domestically. Note  If you select [Forced 4800 bps], the transmission time may be longer because transmission is performed at 4,800 bps or less to ensure transmission is successful.
  • Page 153: [Original Size]

    Features List [Original Size] You can specify the scan size for fax transmission. Use this feature when you scan a non-standard size original, or when you want to at a size different from the original size. Note  You can change the default values for buttons other than [Auto Detect] in the System Administration mode. For information on how to change the default values, refer to "[Original Size Defaults]"...
  • Page 154: [Cover Page]

    Note  You can use this feature only with Fuji Xerox products. For the remote device other than the Fuji Xerox product, use F code or DTMF.  Sending confidential transmission automatically (DTMF Method) Tap [Enter Fax Number] and enter in the following format.
  • Page 155: [F Code]

    Features List [F Code] When a folder is set on a remote device, you can send a document directly to the folder by specifying the F code (sub-address) and password (if set up) of the folder. Obtain the F code (sub-address) and password of the remote folder in advance. Example of specifying a destination: F Code (sub-address): 0 (to designate an F Code transmission) and the folder number of a folder on the remote device...
  • Page 156: [Internet Fax Profile]

    6 Fax [Internet Fax Profile] A profile is specified to restrict attribute information such as image resolution and paper size for transmissions between Internet Fax-compatible devices. Note  The profiles that can be processed differ depending on the Internet Fax-compatible device of the recipient. Before specifying a profile, confirm the profiles the Internet Fax-compatible device of the recipient can process.
  • Page 157: [Encryption]

    Features List [Encryption] You can send Internet Fax encrypted by S/MIME. When sending encrypted Internet Fax, select an email address associated with a certificate that can be encrypted, from the Address Book. Note  To send Internet Fax encrypted by S/MIME, register certificates of the device and the recipient’s device in advance.
  • Page 158: Store For Polling

    6 Fax Store for Polling Store for Polling is a feature that store a file on your device so that a remote device can retrieve it from your device. The following two methods are available for Store for Polling: Store for Free Polling and Store for Secure Polling. Note ...
  • Page 159 Store for Polling To delete the selected files: 1) Place a check mark for the file to delete. 2) Tap [Delete] or [Delete All]. 3) Tap [Delete].
  • Page 160: Receiving Faxes

    6 Fax Receiving Faxes Two modes are available for receiving faxes: Auto Receive and Manual Receive. In the Auto Receive mode, reception of a fax from a remote device begins automatically. In the Manual Receive mode, you command receiving a fax manually after confirming the incoming call.
  • Page 161: Using Folder Receive

    Receiving Faxes Using Folder Receive Files received using Folder Receive are stored in a folder. After a file is received in a folder, the data LED lights up and the device prints a Folder Report. The Folder Report lists the folder number and folder name.
  • Page 162: Resending/Deleting Undelivered Faxes

    6 Fax Resending/Deleting Undelivered Faxes The following describes how to resend or delete undelivered faxes. Tap [Jobs] on the Home screen. on the upper right corner of the screen. Tap the file to be resent or deleted. To delete the file: 1) Tap [Delete This Fax] >...
  • Page 163: Scan

    Scan...
  • Page 164: Features Overview

    7 Scan Features Overview This section describes an overview of the Scan services.  Scan to Folder Scans a document and saves the scanned data in a folder on the device. Reference  For more information, refer to "Scan to Folder" (P.165). ...
  • Page 165: Scan To Folder

    Scan to Folder Scan to Folder Load an original. Reference  For more information on how to load originals, refer to "Loading Originals" (P.99). Tap [Scan to Folder] on the Home screen. Select a folder to save the data in. 1) Tap [Select a folder].
  • Page 166: Email

    7 Scan Email The Email service allows you to scan a document and send the scanned data as an email attachment. Important  You can only specify recipients registered for email. Note  You can encrypt email or send it with a digital signature by S/MIME. To use this feature, you need to register certificates of the device and the recipient’s device in advance.
  • Page 167: Editing Recipient Information

    Email Tap [Send]. Note  When you put a check mark in [Preview] in the features list, the button name changes from [Send] to [Preview]. Reference  For information on the operation during scanning, refer to "Operations during Scanning" (P.176). Editing Recipient Information Edit the selected recipient information.
  • Page 168 7 Scan  [PDF] Saves scanned data in PDF format.  [DocuWorks] Saves scanned data in DocuWorks format.  [More Settings] Displays the [File Format] screen. Detailed Setting of Output File Format  [Compression Method] Allows you to select a compression method for scanned image data. ...
  • Page 169 Email  [PDF Signature] You can add a visible signature to a file.  [Optimize For Quick Web View] Optimizes the PDF file so that it is displayed faster on a web browser.  [DocuWorks Security] Allows you to configure security on the data saved as a DocuWorks file to prevent unauthorized access.
  • Page 170: Scan

    7 Scan Scan In this feature, the following services and features are available. Feature Description Favorites Favorites are displayed. You can launch the corresponding app from the favorites. Reference  For how to add favorites, refer to "Registering Recipients" (P.206). ...
  • Page 171 Scan Tap [Date & Time] to enter the file name. Note  If you enter the file name with characters other than the ASCII character and [Single File for Each Page] is set, the names of decompressed files of a ZIP file got via the URL feature may be garbled. It occurs because the application to open the ZIP file does not support UTF-8.
  • Page 172: Scan To Usb

    7 Scan Scan to USB Scans a document and saves the scanned data to a USB memory device. Important  Data stored in a USB memory device may be lost or damaged in the following cases. Make sure to back up the data in the device before use.
  • Page 173 Scan to USB Tap [Save]. Removing the USB Memory Device If you remove the USB memory device while it is being accessed or the data is being printed, the data in the device may be damaged. Remove the USB memory device using the following procedure. on the configuration screen.
  • Page 174: Scan To Desktop

    7 Scan Scan to Desktop The Scan to Desktop service allows you to start scanning by sending an instruction from a computer on the network or from the device, and then save the scanned data to the specified computer. Note ...
  • Page 175 Scan to Desktop Check that the device model name is displayed to the right of [Scanner:] on the [New Scan] screen. Note  If the device model name is not displayed, click [Change] and select the device. Click the [Profile] list, and then select [Document]. Set each item as required.
  • Page 176: Operations During Scanning

    7 Scan Operations during Scanning The following operations are available in the scanning screen. Stopping the Scan Job Tap [Pause] or [Delete]. Note  A message is displayed when there are documents remaining in the document feeder. Follow the instruction on the screen to remove the documents.
  • Page 177: Importing Scanned Data

    Importing Scanned Data Importing Scanned Data This section describes how to import files from a device's folder to your computer. Importing with a TWAIN Compatible Application Network Scanner Driver is used to import stored files. To use Network Scanner Driver, you must have Network Scanner Utility 3 installed on your computer.
  • Page 178: Importing Using Docuworks

    Importing Using DocuWorks DocuWorks 7 and later allow you to download scanned files without the scanner driver. Select [Fuji Xerox] > [DocuWorks Desk] from the computer's [Start] menu. Select [Mailbox] and double-click [Add mailbox]. Click [Next] on the Mailbox Configuration Wizard screen.
  • Page 179: Importing Using Stored File Manager 3

    Importing Scanned Data Select the device to be connected from the scanner list, and click [Next]. Note  If the device cannot be found by searching, enter the IP address.  If the authentication setting is enabled on the device, the login screen appears. Enter the User ID and password, then click [OK].
  • Page 180 7 Scan Click [Start] and select [Fuji Xerox] > [Stored File Manager 3]. Note  If you used another directory for installation, specify the directory instead. From the displayed list, click the scanner name of the device, and click [Next].
  • Page 181: Importing Using Centreware Internet Services

    Importing Scanned Data Importing Using CentreWare Internet Services When the device is installed in a TCP/IP environment, CentreWare Internet Services allows you to import files stored in a device's folder by accessing the device from a computer via a web browser. You can also use a macOS/OS X computer to import files via a web browser. Note ...
  • Page 182: Features List

    7 Scan Features List Note  The items displayed vary depending on the feature and model.  To restore the settings in the features list to their default settings, tap [Reset] at the bottom of the screen. Reference  For information on [Customize] and [Personalize], refer to "Customization Feature" (P.78). ...
  • Page 183: [Original Size]

    Features List [Original Size] This feature allows you to set the size for the scan image. Select the original size from the preset sizes or specify the size. [Mixed Size Originals] Scans originals of the same width but different length at a time and sends them to each size paper.
  • Page 184: [Contrast]

    7 Scan [Contrast] When [Color Scanning] is set to [Auto Detect], [Color] or [Grayscale], you can adjust the contrast. [Shadow Suppression] When you scan a 2-sided original printed on thin paper, this feature allows you to suppress the image and colors on the reverse side of each page from appearing in the scanned image.
  • Page 185: [Edge Erase]

    Features List [Edge Erase] When you make scanning with the document cover open or when you scan a book, the edges and center margin of the document may be scanned as black shadows. The Edge Erase feature allows you to erase such shadows. Note ...
  • Page 186: [Read Receipts]

    7 Scan [Read Receipts] When using the Email service, you can receive read receipts from the email recipients. This feature is available only when recipients support the MDN feature. Note  This feature is displayed only when [Device] > [App Settings] > [Email Settings] > [Email Control] > [Display Read Receipts] is set to [On].
  • Page 187: Send From Folder

    Send from Folder...
  • Page 188: Creating A Folder

    8 Send from Folder Creating a Folder Using the Folder function enables you to store scanned documents using the device, fax received documents, or print documents sent from a computer in the device. You can also send a file stored in a folder via email or retrieve a file stored in a computer on the network.
  • Page 189 Creating a Folder [Link Job Flow Sheet to Folder] You can link a job flow sheet to a folder. Linking the job flow that records a work flow to a folder enables you to set the processing method for files stored in a folder. Reference ...
  • Page 190: Operation To Folder

    8 Send from Folder Operation to Folder You can check or print files stored in a folder, send them via email or retrieve them from a computer on the network. Reference  For more information on creating and starting job flow sheets, refer to "Job Flow Sheets" (P.195). Tap [Send from Folder] on the Home screen.
  • Page 191: Change Folder Settings

    Change Folder Settings Change Folder Settings This section describes how to change the settings of created folders. Tap [Send from Folder] on the Home screen. Tap the folder to change settings. > [Folder Settings]. Select the item you want to change, and change the setting. Reference ...
  • Page 192: Deleting A Folder

    8 Send from Folder Deleting a Folder Tap [Send from Folder] on the Home screen. Tap the folder to delete. > [Folder Settings]. Tap [Delete Folder]. Tap [Delete].
  • Page 193: Printing A File In A Folder

    Printing a File in a Folder Printing a File in a Folder Print files stored in a folder. Tap [Send from Folder] on the Home screen. Tap the folder. Tap the file to print. Note  A check mark appears in the check box of the file. When you print multiple files, they are printed in the order you put the check mark.
  • Page 194 8 Send from Folder...
  • Page 195: Job Flow Sheets

    Job Flow Sheets...
  • Page 196: Overview Of Job Flow Sheets

    Note  Download Device Setup Tool to a computer on the network from the product page of ApeosWare Management Suite 2 (sold separately) where can be accessed via our membership portal site "Fuji Xerox Direct".  The port setting is required to use the job flow sheet feature. For more information, refer to "Configuration to Use Device Setup Tool"...
  • Page 197: Creating Job Flow Sheet Triggered By Folder

    Creating Job flow Sheet Triggered by Folder Creating Job flow Sheet Triggered by Folder Tap [Device] on the Home screen. Note  Job flow sheets can also be created in the [Send from Folder]. Tap [Send from Folder] and select a folder, and then tap >...
  • Page 198: Automatically Start A Job Flow When A File Is Stored In A Folder

    9 Job Flow Sheets Automatically Start a Job Flow when a File is Stored in a Folder Tap [Send from Folder] on the Home screen. Tap the folder. > [Link Job Flow Sheet to Folder]. Tap [Linked Job Flow Sheet]. Tap the job flow sheet you want to use.
  • Page 199: Manually Start A Job Flow Sheet Which Is Linked To A Folder

    Manually Start a Job Flow Sheet which is Linked to a Folder Manually Start a Job Flow Sheet which is Linked to a Folder When auto start is not set to a job flow sheet which is linked to a folder, start the job flow manually.
  • Page 200: Manually Start A Job Flow By Selecting A File And A Job Flow

    9 Job Flow Sheets Manually Start a Job Flow by Selecting a File and a Job Flow When a job flow is not linked to a folder, select both a file stored in a folder and a registered job flow sheet to manually start the operation. Tap [Send from Folder] on the Home screen.
  • Page 201: Manually Start A Job Flow By Selecting A Job Flow Created Using The Device Setup Tool

    Manually Start a Job Flow by Selecting a Job Flow Created using the Device Setup Tool Manually Start a Job Flow by Selecting a Job Flow Created using the Device Setup Tool This section describes job flow sheets targeting scanned documents. Load an original.
  • Page 202: Cut The Link Between A Job Flow Sheet And A Folder

    9 Job Flow Sheets Cut the Link Between a Job Flow Sheet and a Folder Tap [Send from Folder] on the Home screen. Tap the folder to cut the link to the job flow sheet. > [Link Job Flow Sheet to Folder]. Confirm the linked job flow and tap [Cut Link].
  • Page 203: Configuration To Use Device Setup Tool

    Configuration to Use Device Setup Tool Configuration to Use Device Setup Tool To create the job flow sheets using Device Setup Tool, the following settings are required. TCP/IP address settings   Enabling SOAP port  Configuring SNMP port  Installing Software Reference ...
  • Page 204 9 Job Flow Sheets...
  • Page 205: Address Book

    Address Book...
  • Page 206: Registering Recipients

    10 Address Book Registering Recipients You can register frequently used addresses on the Address Book. You can easily specify recipients or forwarding destinations of Email, Fax, or Scan services using the Address Book. You can also start apps from the recipient in the Address Book to send data.
  • Page 207: Detailed Items Settings

    Detailed Items Settings Detailed Items Settings Attribute Name 1 The attribute name set as [Attribute Name of Custom Item 1] is shown as the item name. You can input any information as an auxiliary item. This item is suitable for information represented by a shorter character string, such as telephone number and employee number.
  • Page 208 10 Address Book [Shared Name:] Enter the shared name set for the SMB folder. Important  If the “/” mark is used at the top of a shared name, a job flow cannot read the shared name correctly. Do not use the “/”...
  • Page 209 Detailed Items Settings [Cover Page] Select whether or not to send a fax or an Internet fax with a cover page attached. If attached, specify comments on the sender and a recipient to be printed in the cover pages. Reference ...
  • Page 210 10 Address Book  [TIFF-F] Select this profile when you specify super-fine for the resolution.  Encoding method: MMR  Stored document size: A4  Resolution: Standard (200 x 100 dpi), Fine (200 dpi), Superfine (400 dpi), Superfine (600 dpi) Note ...
  • Page 211: Creating Recipient Groups

    Creating Recipient Groups Creating Recipient Groups You can register addresses for broadcast transmission as a group. Note that recipients to be added to a group must be registered in the Address Book in advance. Group recipient can be specified when sending Email or Fax. Note ...
  • Page 212: Modifying Contacts Or Groups

    10 Address Book Modifying Contacts or Groups Tap [Address Book] on the Home screen. Tap the contact or group to change. Tap [Edit]. Modify the contact information, then tap [OK]. When you finish modifying it, tap [OK] on the [Edit Contact] screen.
  • Page 213: Deleting Contacts Or Groups

    Deleting Contacts or Groups Deleting Contacts or Groups Tap [Address Book] on the Home screen. Tap the contact or group to delete. Tap [Delete Contact] or [Delete Group] > [Delete].
  • Page 214: Filtering And Searching Contacts

    10 Address Book Filtering and Searching Contacts Feature Description Filter Switches the display of the contacts list according to each address type registered with contacts. Search Displays the contacts containing the entered character string. Note  The filter and search features refer to the recipients registered with the directory service as well as the local Address Book.
  • Page 215: Starting The App From The Address Book

    Starting the App from the Address Book Starting the App from the Address Book You can start the app from the destination information registered with the Address Book. The following describes how to start the Fax app using the fax number registered with the Address Book as an example.
  • Page 216: Batch Registration Of Address Book

    10 Address Book Batch Registration of Address Book You can import a large amount of address information in CSV format in a single operation through CentreWare Internet Services. Important  Because CentreWare Internet Services is accessible by multiple users simultaneously, the registered data will have a risk to be overwritten if a system administrator's user ID and password are not set.
  • Page 217: Importing The Address Book To Other Devices

    Importing the Address Book to Other Devices Importing the Address Book to Other Devices You can import the address information registered with the device to other devices via CentreWare Internet Services. The device to take the Address Book need to be on the network and the same model as the device that exports the Address Book.
  • Page 218 10 Address Book...
  • Page 219: Jobs

    Jobs...
  • Page 220: Jobs Overview

    11 Jobs Jobs Overview The [Jobs] app allows you to check the status of jobs that are being executed, waiting, or completed. You can also cancel printing and print jobs that are waiting to be output or resumed.
  • Page 221: Checking Completed/Current/Pending Jobs

    Checking Completed/Current/Pending Jobs Checking Completed/Current/Pending Jobs You can check the status of the jobs. Tap [Jobs] on the Home screen. All jobs are displayed. Displaying a Job Tap [All Jobs]. Tap the job you want to check the status.
  • Page 222: Canceling The Active/Pending Jobs

    11 Jobs Canceling the Active/Pending Jobs Tap [Jobs] on the Home screen. Tap [All Jobs] > [Active Jobs]. Tap the job you want to cancel. Tap [Delete]. Note  The items displayed vary depending on the service. Operate the device in accordance with the screen.
  • Page 223: Promoting Pending Jobs

    Promoting Pending Jobs Promoting Pending Jobs Tap [Jobs] on the Home screen. Tap [All Jobs] > [Active Jobs]. Tap the job you want to preferentially execute. Tap [Promote].
  • Page 224: Printing Pending Jobs

    11 Jobs Printing Pending Jobs You can forcibly print a job that is waiting to be printed until the period of time specified in [Auto Print] elapses. If there is a print job that is paused and is waiting to be resumed, you can resume the pending job.
  • Page 225: General Settings

    G eneral Settings...
  • Page 226: Overview

    12 General Settings Overview This section explains menus where device settings can be changed and setting details can be checked. Tap [Device] on the Home screen. Note  This chapter includes the description of items that need the system administrator authority. Some items may not be displayed depending on the models or other settings.
  • Page 227: [Language]

    [Language] [Language] The touch-panel display language can be switched. [Keyboard] Sets the keyboard layout displayed during text input. [Display Language Button on Home] Sets whether or not the language button appears on the Home screen.
  • Page 228: [Information & Reports]

    12 General Settings [Information & Reports] Allows checking of various device information on the screen such as serial number, number of printed pages and IP addresses. Also, reports/lists can be printed and job history settings/ registered details can be checked. [Device Configuration] Device structure can be checked.
  • Page 229 [Information & Reports] Note  The use of ApeosWare Management Suite 2 (sold separately) allows you to import the contents of an Activity Report to a computer. For information on ApeosWare Management Suite 2 (sold separately), refer to the manuals provided with the software. Reference ...
  • Page 230 12 General Settings [ESC/P Settings List] Prints the settings configured in the ESC/P-K emulation mode. [ESC/P Logical Printers List] Prints the programming settings configured in the ESC/P-K emulation mode. [HP-GL/2 Settings List] Prints the settings for the HP-GL, HP-GL/2 and HP-RTL emulation modes. [HP-GL/2 Logical Printers List] Prints the stored programming settings for the HP-GL, HP-GL/2, and HP-RTL emulation modes.
  • Page 231 [Information & Reports] [Scan Reports] [Reports]  [Configuration Report] You can check the hardware configuration, network information, and print and copy settings of the device. Note  The contents of [Configuration Report] are identical whether it is printed from [Copy Reports], [Printer Reports], [Scan Reports], or [Fax Reports].
  • Page 232 12 General Settings [Address Book] You can check the registered information of the Address Book. Note  Adding the check mark to [Print Details] prints detailed information such as address type and Starting Rate. [Fax Comments List] You can check the registered comments to use on fax cover sheets. [Billing Data List] You can check the registration status of the billing data for the specified numbers.
  • Page 233 [Information & Reports] [Broadcast Report] You can check the result of a broadcast transmission. The recipients and transmission result/status are recorded. If you set to print this report automatically, it is printed each time a broadcast transmission is completed. Reference ...
  • Page 234: [Notifications]

    12 General Settings [Notifications] Displays the notifications from the printer such as the fault status, replacement period, and other important messages in the order of severity. You can check the details or associated pages by selecting each notification.
  • Page 235: [Paper Tray Settings]

    [Paper Tray Settings] [Paper Tray Settings] You can check the paper trays set on the device. Reference  For information on setting of each tray, refer to "Changing the Paper Settings" (P.97). [Common Settings] [Custom Paper Name / Color] You can name [Custom Type 1] to [Custom Type 5] and [Custom Paper Color 1] to [Custom Paper Color 5].
  • Page 236 12 General Settings [Targeted Paper Color (Copy Jobs)] You can target all paper colors or only one paper color. [Image Quality] You can specify the image quality processing method for each paper type. When copying or printing a document, the device controls the image quality according to the type of paper set in [Image Quality] and the image quality processing method specified for that type of paper.
  • Page 237 [Paper Tray Settings] Paper Type Setting values Meaning [Hole [Plain A] Suitable for 60 to 80 gsm paper. Punched] [Plain B] Suitable for 60 to 90 gsm paper such as XC4200. [Plain C] Do not select. [Plain D] Suitable for 91 to 105 gsm paper. [Recycled A] Suitable for 60 to 80 gsm recycled paper such as G70.
  • Page 238 12 General Settings Paper Type Setting values Meaning [Custom 1] [Plain A] Suitable for 60 to 80 gsm paper. to [Custom [Plain B] Suitable for 60 to 90 gsm paper such as XC4200. [Plain C] Do not select. [Plain D] Suitable for 91 to 105 gsm paper.
  • Page 239: [Supplies]

    [Supplies] [Supplies] You can check the status of consumables on the [Supplies] screen. Important  If you replace a toner cartridge with a partially used toner cartridge (such as a toner cartridge removed from another device of the same model, the status displayed may differ from the actual remaining amount. When replacing toner cartridges, we recommend that you use new ones.
  • Page 240: [Billing Information]

    12 General Settings [Billing Information] Allows checking the number of copied and printed pages by meter. [Serial Number:] Displays the serial number of the device. [Color Impressions] Displays the total number of pages copied and printed in full color. [Black Impressions] Displays the total number of pages copied and printed in black and white, and pages faxed.
  • Page 241: [Maintenance]

    [Maintenance] [Maintenance] You can make a repair request or other adjustments of the device. [Support Pages] [Folder List] Prints the list of folder settings and the procedure of saving files to folders for the specified folder numbers. [Job Counter Report] Reference ...
  • Page 242: [Ep Diag/Repair Request]

    12 General Settings  [Accounting Report (Print Jobs)] You can check the total number of printed pages and sheets of paper, used for each client (job owner). [Accounting Report (Print Jobs)] counts pages from the time at which the data is initialized.
  • Page 243: [Software Options]

    [Maintenance] [Software Options] This feature is for service representative use. [Software Options - USB] Installs the USB dongle to make the optional features available. [Software Update] When the EP system is used, this feature is used to upgrade the software for the EP system when the version upgrade is required.
  • Page 244: [Non-Genuine Toner / Drum Cartridge]

    12 General Settings [Non-Genuine Toner / Drum Cartridge] Set this feature when using device in the custom mode. Use with supported toner and drum. Important  Using this setting may not maintain the device’s sufficient feature and performance, and we do not certify the performance.
  • Page 245: [Ink Setoff Prevention]

    [Maintenance] [Ink Setoff Prevention] Set whether or not to activate the function to prevent the adhesion of sheets of paper. [Copy Image Quality] Set how much to reduce the roughness of the copied image. [Coated Paper Print Mode] Set whether to focus more on the speed or the image quality on the printing. [Clean Developer Unit and Transfer Module] After the device has been remained with powered on but not perform printing for a certain period, the background of the print result may have some unwanted colored parts.
  • Page 246: [Adjust Image Transfer]

    12 General Settings [Adjust Image Transfer] You can specify the transfer output value for each paper type. This is useful when the toner image does not transfer to the paper properly. Reference  For more information, refer to "Adjust Image Transfer" (P.413).
  • Page 247: Advanced Settings

    Advanced Settings...
  • Page 248: Overview

    13 Advanced Settings Overview This section describes the items to control the device operation. The features are mainly set by the system administrator. Tap [Device] on the Home screen. Note  Some items may not be displayed depending on the model and other settings.
  • Page 249: [System Settings]

    [System Settings] [System Settings] [System Clock / Timers] You can set the system clock or the time intervals of the device to reset settings. [Date] Set the date in the system clock of the device. [Time] Set the time in the system clock of the device. [NTP Time Synchronization] Gets time from server so that it syncs with the time server (NTP) and match the time to the device.
  • Page 250: [Power Saver Settings]

    13 Advanced Settings [Time Zone] Set the time difference from GMT between -12 and +12 hours. [Daylight Savings] Set the daylight saving time. During the period of daylight saving time you set, the device moves the clock forward by one hour. [Warmer Mode] Set whether to switch to the Warmer Mode to prevent or reduce condensation in the device.
  • Page 251: [Audio Tones]

    [System Settings] [Sleep Mode Settings] Set whether the top priority of Sleep mode is power saving or wake up time. Note  Even when [Prioritize Power Saver] is set, the device may operate as if [Prioritize Wake Up Time] was set depending on the configuration and settings of the device.
  • Page 252: [Screen / Button Settings]

    13 Advanced Settings [Alert Tone] Set the volume to be sounded when a fault such as a paper jam occurs, and the job remains in failure state. [Out of Paper Warning Tone] Set the volume to be sounded when a job is suspended because there is no paper in a tray. [Low Toner Alert Tone] Set the volume to be sounded when the toner cartridge needs replacing.
  • Page 253 [System Settings] [Button Color Scheme] If [Highlight] is selected, the Start, Pause, and Reset buttons common to all screens will be highlighted. [Screen Brightness] Adjusts the brightness of the touch screen. Note  The screen image on the bottom of the adjustment slider is a display sample. [Reconfirm Email Recipient] Select whether or not to display the screen to confirm email recipients when sending emails.
  • Page 254: [Image Quality]

    13 Advanced Settings [Display Reset Button] Set whether or not to display the reset button on the top of each app screen. [Security Warning (Admin)] Set whether or not to display the security warning screen when the default values of system administrator's user ID and password are used.
  • Page 255: [Reports]

    [System Settings] [Output Color Recognition] Allows you to change a level with which the device determines a document as monochrome or color while setting [Output Color] to [Auto Detect]. [Photo Reproduction Level] When copying with [Original Type] set to [Photo & Text], you can adjust the color reproduction level in the areas determined by the device as photos.
  • Page 256: [Watermark]

    13 Advanced Settings [Transmission Report - Job Deleted] Select whether or not to automatically print a Transmission Report - Job Deleted for a cancelled document. [Folder Report] Select whether or not to automatically print a Folder Report. [Broadcast / Multi-Poll Report] Select whether or not to automatically print a Broadcast Report and a Multi-Poll Report.
  • Page 257 [System Settings] [Density] Select the text density of the Watermark. [Watermark / Background Contrast] Set a contrast level for text and background for the Watermark. Select a contrast level, referring to the printed samples by selecting [Print this Sample List]. [Force Watermark-Copy] Set whether or not to forcibly use the Watermark feature when copying a document.
  • Page 258: [Force Annotation]

    13 Advanced Settings [Print this Sample List] Prints hidden text samples of various densities. Select [Watermark / Background Contrast], referring to the printed samples. [Force Annotation] The string such as a user name and a date (Annotation) is forcibly printed out according to the layout template associated with each job type.
  • Page 259: [Print Universal Unique Id]

    [System Settings] Note  You can associate a layout template with Client Print when a print job is sent from a computer.  You can associate a layout template with the media print feature when printing a file in a USB memory. [Delete Layout Template] Deletes a layout template.
  • Page 260: [Image Log Control]

    Searching for images and print job logs allows the system administrator to grasp the identification information of the user who instructed the job. Note that Fuji Xerox is not responsible for a privacy issue of the user caused by using the Image Log Control feature.
  • Page 261 [System Settings]  When an error occurs during generating an image log, the device operates in accordance with the setting of [Image Log Generation] > [Assurance Level] as follows.  [High]: Replaces the image to an error image (1x1 pixels) and indicates a system error. Turn off the device and confirm that the control panel is lit off, and then turn on the device again.
  • Page 262: [Notify Job Completion By Email]

    13 Advanced Settings  [Assurance Level] Set the assurance level, which affects whether an image log is surely transferred to a log management server. When [High] is set and if an image log transfer fails, up to 2000 logs are saved in the device as an untransferred log. When the number of untransferred logs saved in the device exceeds 2000, the next job will not be executed.
  • Page 263: [Other Settings]

    [System Settings] [Other Settings] [Auto Job Promotion] Sets whether to allow job to be skipped in case the device cannot start a job for some reason (such as if there is no paper in the tray when printing is supposed to start), and there is a job in the queue that can be started.
  • Page 264 13 Advanced Settings Important  Be sure to save all necessary settings and files before using data encryption or changing any settings.  An error occurs if the currently connected storage doesn’t match the encryption settings. For information on error messages and measures to take, refer to "Error Code" (P.458). [Encryption Key for Confidential Data] Allows you to set an encryption key to encrypt confidential information such as the passcodes of the system administrator and a folder.
  • Page 265 [System Settings] [Check Document Guides Position] Set whether or not to display the confirmation screen when you set the guide position of the document feeder to 8.5" and start loading. [Data Indicator] Allows you to set the lighting pattern of the data indicator. [Paused Job Handling] Allows you to select the way of processing of a job left uncontrolled over the time specified in [Auto Clear].
  • Page 266: [App Settings]

    13 Advanced Settings [App Settings] [Copy Settings] [Preset Buttons]  [Reduce / Enlarge - Button 3], [Reduce / Enlarge - Button 4] Changes the preset of buttons prepared for [Reduce / Enlarge] on the feature list. Select the setting value to assign to the buttons from ones registered with [Reduce / Enlarge Presets].
  • Page 267 [App Settings]  [Copy to Side 2] Side 2 is copied on the reverse side of side 1 without changing paper size.  [Fine-tune 100%] You can make a fine adjustment to the copy magnification used when copying as an actual size (100 %).
  • Page 268: [Id Card Copy Settings]

    13 Advanced Settings  [Page Number - Top Left] to [Page Number - Bottom Right] You can adjust the position to print a page number finely.  [Bates Stamp - Top Left] to [Bates Stamp - Bottom Right] You can adjust the position to print a bates stamp finely. ...
  • Page 269: [Print Settings]

    [App Settings]  [ID Card Copy - Reduce / Enlarge] Set the copy magnification ratio when to copy ID cards. Note  The device may copy an ID card in a different orientation from the original orientation depending on the magnification ratio you specified.
  • Page 270 13 Advanced Settings Note  When a port is set to [Disabled], the corresponding items to the port do not appear.  Depending on the amount of data sent from the client, increasing the memory capacity may not change the time taken to release the client.
  • Page 271 [App Settings] [Print Job Confirmation Screen] Set whether or not to display a print confirmation screen for deletion of the print files stored in the device after printing. When [Disabled] is selected, print files stored in the device are automatically deleted after printing. [Preview Generation] Set whether or not to generate preview images when displaying the file list of stored print jobs (Charge Print, Secure Print, Sample Set, Delayed Print, or Private Charge Print).
  • Page 272 13 Advanced Settings  [Use Closest Size] Switches to the closest size of paper to previously selected and prints. If necessary, the image is automatically reduced in size on the paper.  [Use Closest Size (No Reduce)] Switches to the closest size of paper to currently selected and prints. The image size will not reduce even if the entire image is not printed.
  • Page 273 [App Settings]  [Unregistered Forms] Set whether or not to print a job if a form specified for printing in a form data file (overlay printing) is not registered on the device. If you specify [Print], only the data is printed because the specified form is not present.
  • Page 274 13 Advanced Settings  [Banner Page Tray] Select a paper tray used for banner sheets. You cannot apply this setting to Tray 5 (Bypass).  [PostScript Default Color] Set the default value for PostScript output color.  [PostScript Paper Supply] Select whether the PostScript Deferred Media Selection feature is enabled or disabled when the paper tray is selected.
  • Page 275: [Scan Settings]

    [App Settings]  [Data Processing Order] Prints jobs in the order of becoming print-ready status after receiving the jobs. If you instruct the device to print jobs of multiple documents continuously, the device may preferentially print a job which was sent later depending on the time for data processing. ...
  • Page 276 13 Advanced Settings  [Add Domain Name] Uses the full login credential name, including the domain name (after "@"), for the user name. [Original Size Defaults] Set the document size displayed in [Original Size]. You can assign a document size to each button other than [Auto Detect].
  • Page 277 [App Settings]  [Print Delivery Confirmation Mail] Select whether or not to automatically print transmission result emails (DSN response/MDN response).  [Split Send Method] Set the default value for the mail split method.  [Split by Page] Splits into pages. ...
  • Page 278 13 Advanced Settings  [Memory Full Procedure] If the shortage of storage occurs while scanning an original, a screen appears asking how you want to handle the partially stored data. Set the process you want the device to perform for the partially stored data after a certain time has elapsed in the confirmation screen.
  • Page 279 [App Settings]  [Add Date to Email Attachment Name] Set whether or not to add dates and page number after file names when using [Email]. The file name depends on the setting of [Filename Format] and whether or not the file name is automatically generated.
  • Page 280: [Scan To Folder Settings]

    13 Advanced Settings [Scan to Folder Settings] [Screen Defaults] Changes the preset of buttons prepared for [Reduce / Enlarge] on the feature list. Select the setting value to assign to the buttons from ones registered with [Reduce / Enlarge Presets]. Reference ...
  • Page 281 [App Settings] [Output Size Defaults] Set the sizes to display when selecting [Auto %] for scanning documents at [Reduce / Enlarge]. You can assign any output size to output size buttons. Assigning the output sizes to the buttons will save your time to specify the size each time. [Reduce / Enlarge Presets] Set the magnifications displayed as [Proportional %] under [Reduce / Enlarge].
  • Page 282: [Fax Settings]

    13 Advanced Settings  [Split by Data Size] Splits by the data size set in [Maximum Data Size per Email]. Important  [Split by Data Size] becomes unavailable when sending emails using digital signature / encryption by S/ MIME.  [Maximum Data Size per Email] Set the upper limit of the data size for splitting mail.
  • Page 283 [App Settings] [Fax Control]  [Re-enter Recipient] Sets whether or not to require recipient input after specifying recipient, in order to avoid mistaken sending of fax. When set to [Enter Twice], if setting is to use dial input to specify recipient, a screen to enter recipient again appears.
  • Page 284 13 Advanced Settings  [Polling / Storage for Remote Devices] Set whether or not to allow the following features:  Store for Polling  Send File for Free Polling  Store Fax - Local Folder  [Rotate 90 degrees] Set whether or not to automatically rotate a document if its image must be reduced in size unless it is rotated.
  • Page 285 [App Settings]  [Manual Send / Receive Default] When on-hook or off-hook is used when sending a fax, select either [Manual Receive] or [Manual Send].  [Fax Receiving Mode] Select whether or not to receive a fax automatically or manually. ...
  • Page 286 13 Advanced Settings  [Edge Erase - Top & Bottom Edges] Specify the amount of edges erased from the document in the top and bottom directions.  [Edge Erase - Left & Right Edges] Specify the amount of edges erased from the document in the left and right directions. ...
  • Page 287 [App Settings]  [Memory Full Procedure] If the shortage of storage occurs while scanning an original, a screen appears asking how you want to handle the partially stored data. Set the process you want the device to perform for the partially stored data after a certain time has elapsed in the confirmation screen.
  • Page 288 13 Advanced Settings  [Folder Selector by Telephone Number / G3 ID] The device classifies the received documents by sender's telephone number (Caller ID), G3 ID, or recipient's telephone number (Dial-In) and stores them in specified folders. You can register up to 500 settings. Note ...
  • Page 289: [Internet Fax Settings]

    [App Settings]  [G3 Line 1 - Fax ID] When using G3 communications, register the G3 ID. The G3 ID is normally set to the local terminal fax number.  [G3 Line 1 - Dial Type] Set the dial type. ...
  • Page 290 13 Advanced Settings  [Rotate 90 degrees] Set whether or not to automatically rotate a document if its image must be reduced in size unless it is rotated. Note  If an arbitrary magnification is specified in [Reduce / Enlarge], the Rotate 90 Degrees feature does not function.
  • Page 291 [App Settings] Reference  You can set the time until the memory full procedure is carried out. For more information, refer to "[Auto Job Release]" (P.249).  [Maximum Stored Pages] Set the maximum number of pages stored for a fax document. ...
  • Page 292 13 Advanced Settings  [Profile for Broadcast Job] Set the default value for an Internet fax profile when performing an Internet fax broadcast send. A profile is specified to restrict attribute information such as image resolution and paper size for transmissions between Internet Fax-enabled devices. Important ...
  • Page 293: [Store For Polling Settings]

    [App Settings] [Email Control]  [Print Error Notification Email] Select whether the error notification email because of an incorrect address or transmission error should be automatically printed. Note  The job for printing error email is displayed as an error on the [Jobs] screen and a Job History Report even when the job has been complete successfully.
  • Page 294: [Address Book Settings]

    13 Advanced Settings  [Mixed Size Originals Scan Mode] Set the scan mode when the device scans documents of various sizes simultaneously with the document feeder. If only documents of standard sizes are to be scanned, we recommend that you select [Standard Size Mode]. Important ...
  • Page 295: [Jobs Settings]

    [App Settings] [Print & Delete Confirmation Screen] Set whether or not to display a confirmation screen for automatically deleting files after printing the files stored in a folder. [Convert Custom Size to Standard Size] Set whether or not to convert custom size to standard size when transferring a fax/Internet fax received or a file for Secure Polling in the folder.
  • Page 296: [Job Flow Sheets Settings]

    13 Advanced Settings [Preview Generation] Set whether or not to generate preview images when displaying the file list of stored print jobs (Charge Print, Secure Print, Sample Set, Delayed Print, or Private Charge Print). Note  This setting can also be set from the printer driver. When the two settings between the driver and the device are different, the setting of the printer driver will take precedence.
  • Page 297: [Usb Settings]

    [App Settings]  [200 dpi (High Speed)] Converts color images to black and white images of 200 dpi on a document when the document is transferred as a fax. Reduces the time when converting color images of 300 dpi or higher to black and white images.
  • Page 298: [Web Applications Setup]

    13 Advanced Settings [Web Applications Setup] You can specify the remote access destination. Remote access allows you to view web application services, which are compatible with the device, directly on the touch screen, to upload a document that has been scanned on the device to the web applications, and to directly select and print a document that is stored in the remote server.
  • Page 299: [Remote Assistance Settings]

    [App Settings] [Use Cache] Set whether or not to use cache. [Accept Cookies] Set whether or not to accept cookies. [SSL Cert Verification Failure] Set whether or not to stop accessing the site or to display a confirmation screen for access if SSL certificate verification fails.
  • Page 300: [Connectivity & Network Setup]

    13 Advanced Settings [Connectivity & Network Setup] Reference  For information on Connectivity and Network Settings, refer to "Interface Cables" (P.35) or "Email Features Environment Settings" (P.60). [Port Settings] Set the interface of the device connected to a client. Important ...
  • Page 301 [Connectivity & Network Setup]  [TBCP] Select this when the output protocol of the print driver is in the TBCP format.  [RAW] Select this when the output protocol of the print driver is in the ASCII or binary format. ®...
  • Page 302 13 Advanced Settings [Port 9100]  [Port Status] Select [Enabled] to use Port 9100. Select this option when the communication protocol is in the RAW format for Windows Standard TCP/IP port monitor.  [Port Number] Enter a port number for Port 9100. Important ...
  • Page 303 [Connectivity & Network Setup]  [Port Number] Enter a port number for UPnP communication. Important  Do not use a number that is the same as a port number of another port. However, you can use the same port number for a port that uses HTTP (IPP, Internet Services (HTTP), UPnP Discovery, SOAP, WebDAV, and Web Services on Devices (WSD)).
  • Page 304 13 Advanced Settings  [Port Number] Enter a port number for SOAP. Important  Do not use a number that is the same as a port number of another port. However, you can use the same port number for a port that uses HTTP (IPP, Internet Services (HTTP), UPnP Discovery, SOAP, WebDAV, and Web Services on Devices (WSD)).
  • Page 305: [Wireless Lan Settings]

    [Connectivity & Network Setup] [Wireless LAN Settings] You can make the settings for the wireless LAN communication. Reference  For information on the setting procedures, refer to the manuals accompanying the Wireless Network Kit (optional). [Protocol Settings] Set the parameters required for communications. [Ethernet Settings] ...
  • Page 306 13 Advanced Settings  [IPv4 - IP Address Resolution] Allows you to select a method for obtaining the IP address, subnet mask, and gateway address.  [IPv4 - IP Address] Enter the IP address when selecting [STATIC] at [IPv4 - IP Address Resolution]. ...
  • Page 307: [Device's Email Address / Host Name]

    [Connectivity & Network Setup]  [IPv6 - DNS Server Setup] Set the DNS server for IPv6.  [Get IP Address from DHCP] Set whether or not to automatically obtain the address of the DNS server from the DHCP server.  [Preferred DNS Server], [Alternate DNS Server 1], [Alternate DNS Server 2] When you clear the [Get IP Address from DHCP] checkmark, manually set the DNS server address.
  • Page 308: [Proxy Server List]

    13 Advanced Settings  When receiving Emails via POP3 Enter the POP3 user name (on the left side of @) and incoming POP3 mail server name in the address section (on the right side of @). You can set an alias, such as mymail@example.com.
  • Page 309: [Ep Proxy Server Setup]

    [Connectivity & Network Setup]  [HTTP Proxy Server Port Number] Set the HTTP proxy server port number. Important  Do not use the numbers assigned to the other ports.  [HTTP Proxy Server Authentication] Select [Enabled] when authentication is required to connect to the HTTP proxy server. ...
  • Page 310: [Outgoing / Incoming Email Settings]

    13 Advanced Settings [HTTPS Proxy Server Port Number] Set the HTTPS proxy server port number from 1 to 65535. Important  Do not use the numbers assigned to the other ports. [HTTPS Proxy Server Authentication] Select [Enabled] when authentication is required to connect to the HTTPS proxy server. [HTTPS Proxy Server Login Name] Enter a login name of the HTTPS proxy server.
  • Page 311: [Remote Authentication / Directory Service]

    [Connectivity & Network Setup]  [Password] Enter a password for the POP3 server.  [POP Password Encryption] Select whether or not to encrypt the password. [SMTP Server Settings] You can check the connection between the device and the SMTP server by sending a test mail to the email address specified in [Connection Test].
  • Page 312 13 Advanced Settings  Changing to the other authentication system from [Azure Active Directory]  Changing to [Azure Active Directory] from the other authentication system  Changing the [Save Remote Accounts in This Device] setting to [Disabled] on [Azure Active Directory] ...
  • Page 313 [Connectivity & Network Setup]  [Primary Server - Port Number] Set the Primary server port number. Important  Do not use the numbers assigned to the other ports.  [Secondary Server Name / Address] Enter the secondary server name or IP address. ...
  • Page 314 13 Advanced Settings  [Attribute of Smart Card] When a smart card is used for LDAP authentication, set the attribute of the card ID to perform a search on the LDAP server to authenticate the user who has the card. ...
  • Page 315 [Connectivity & Network Setup]  [Attribute Type of Name] Set the recipient name attribute type. Enter a field attribute name to be used as a recipient name from user information registered on the LDAP server. For Windows, enter "cn" for an attribute name used as a recipient name.
  • Page 316: [Security Settings]

    13 Advanced Settings  [SMB Server Setup] Select the server specification method from [By Domain Name] and [By Domain & Server Names / IP Address]. According to the option you selected here, set [Domain Name] and [Server Name / IP Address] for SMB servers 1 to 5 respectively.
  • Page 317 [Connectivity & Network Setup]  [SMTP - SSL/TLS Communication] Configure the SSL/TLS communications. Note  The Internet Fax Direct (P2P) feature does not support SMTP-SSL/TLS communication.  [Disabled] The device does not communicate in SSL/TLS.  [STARTTLS (If Available)] The device verifies the certificate and communicates in SSL/TLS. If the verification fails, the device does not communicate in SSL/TLS.
  • Page 318 13 Advanced Settings Internet faxes other than the Internet fax sent by S/MIME when [S/MIME  Communication] is set to [Enabled].  Internet faxes that fail to attach a signature or verification.  Internet faxes that are attached with an expired certificate. ...
  • Page 319 [Connectivity & Network Setup]  [DocuWorks Signature] Select the setting for DocuWorks signature.  [DocuWorks Signature Hash Algorithm] Select the setting for the hash algorithm when using DocuWorks signature.  [Signing Certificate] Set the certificate for signing files scanned in PDF and DocuWorks formats. [IPsec Settings] ...
  • Page 320 13 Advanced Settings [Destination IPv4 Address]  Set the IPv4 address or area of the destination permitted to communicate.  [Destination IPv6 Address] Set the IPv6 address or area of the destination permitted to communicate.  [Communicate with Non-IPsec Devices] Select whether or not to communicate with non-IPsec devices with an address other than the ones set in the destination address.
  • Page 321: [Register Google Cloud Print]

    [Connectivity & Network Setup]  [Query to OCSP Responder] Set how to access an OCSP responder. You can select from [Use URL in Certificate] or [Use URL by Administrator].  [URL of OCSP Responder] Enter the URL of an OCSP responder when [Use URL by Administrator] has been selected for [Query to OCSP Responder].
  • Page 322 13 Advanced Settings [Domain Filtering] Set domain that allows or prohibits sending/receiving of email and Internet fax.  [Domain Filtering] When [Allow Domains] is selected, you can specify domains to permit transmissions. When [Block Domains] is selected, you can specify domains to prohibit transmissions. ...
  • Page 323: [Authentication / Accounting]

    [Authentication / Accounting] [Authentication / Accounting] [User Details Setup] [Change Password] Authenticated users can edit their password. Reference  For details on changing password, refer to "Changing password" (P.384). [Accounting] You can register the users that will use the device, and set the operation settings of the Accounting feature.
  • Page 324 13 Advanced Settings  [All Account Limits] Resets the maximum number of pages for all users to the default.  [Total Impressions] Resets all accounting data for all users including the system administrator. The number of pages is also reset to 0. ...
  • Page 325 [Authentication / Accounting]  [Network Accounting] Performs accounting based on the user information managed on a remote service. User information is registered on the remote service. Note  When [Network Accounting] is selected, users are prompted to enter their Account ID on the [Login] screen that is displayed when attempting to use services required for accounting.
  • Page 326 13 Advanced Settings [Accounting Login Screen Settings]  [Alternative Name for User ID] Allows you to change the indication "UserID" on the [Login] screen, which appears when the login information field on the touch screen is tapped, to another name such as "User Name" or "Number"...
  • Page 327 [Authentication / Accounting] [Accounting / Billing Device Settings] You can configure the accounting or billing device settings. Important  When an accounting or a billing device is connected to the device, be sure to set a password and that users other than the system administrator do not disconnect the device by mistake.
  • Page 328: [Authentication / Security Settings]

    13 Advanced Settings [Authentication / Security Settings] You can configure the registration and authentication of a user and security settings. Reference  For more information about the feature, refer to "Authentication and Accounting Features" (P.355). [Administrator Settings] In order to ensure inhibition of setting changes and security, after installing the device, it is recommended to change the system administrator's user ID and password immediately.
  • Page 329 [Authentication / Accounting]  [System Settings Access] Set whether or not to restrict changing the device settings only to the system administrator. Important  Selecting [Unlocked] allows everyone to change the device system settings.  [Device Access] Allows you to set whether or not to restrict buttons operation on the control panel of the device.
  • Page 330 13 Advanced Settings  [Reset User Accounts] You can delete all registered information for all registered users in a single operation, or reset the accounting data. It is also available to print contents for confirmation before resetting. The settings described here are identical with [Reset User Accounts] under [Accounting].
  • Page 331 [Authentication / Accounting]  [Smart Card Reader] Set whether or not to enable user ID authentication when [Log In to Local Accounts] is selected and the IC Card Reader (optional) is connected. Selecting [Smart Card Login] disables the user ID authentication. Selecting [Smart Card / Control Panel Login] disables both smart card authentication and user ID authentication.
  • Page 332 13 Advanced Settings  [Save Remote Accounts in This Device] Select whether or not to save the user information used for remote authentication. While the user information is saved in the device, the device can authenticate the user using the information saved in the device even when the remote server is off.
  • Page 333 [Authentication / Accounting]  [Charge / Private Print Settings] You can set how received print jobs should be handled. You can directly print jobs and temporarily store print jobs to Charge Print or Private Charge Print for stored files. The Charge Print feature prints the print jobs of authenticated users. But, using this feature, you can also temporarily store print jobs and print them later by operating the device.
  • Page 334 13 Advanced Settings [Save as Charge Print Job]  Regardless of whether the Authentication feature is being used or not, all received jobs are saved as Charge Print. Important  When using [Save as Charge Print Job], all the print jobs are saved regardless of whether or not being successfully authenticated.
  • Page 335 [Authentication / Accounting]  [Require Login to View Jobs] Only the user logging into the device can see the completed jobs. Set whether or not to limit the jobs to be seen to that of the login user, or whether or not to restrict to display the job details information.
  • Page 336: [Audit Log Settings]

    13 Advanced Settings [Audit Log Settings] You can configure the settings for recording audit logs in the device and the settings for Syslog (for sending audit logs to other computers on the network using Syslog protocol). The audit log is a record which logs entries such as what operations were done by whom and at what time.
  • Page 337 [Audit Log Settings]  [Prioritize Audit Log] A system error will occur and the device will stop. Make the device and the Syslog server to be able to connect, then turn the device off, and then on after the touch screen becomes blank.
  • Page 338: [Reset]

    13 Advanced Settings [Reset] [Reset IPsec and 802.1X Settings] Disables [IPsec Settings] and [IEEE 802.1X Settings] in [Connectivity & Network Setup] > [Security Settings], then initialize the settings. [Delete Fonts, Forms and Macros] Deletes all font data, form data, and macro data downloaded in the device. [Restore Factory Defaults] Initializes all settings of the device to the factory defaults.
  • Page 339: Encryption And Digital Signature Settings

    Encryption and Digital Signature Settings...
  • Page 340: Encryption And Digital Signature Overview

    14 Encryption and Digital Signature Settings Encryption and Digital Signature Overview Types of Certificate To use the Encryption feature and the Signature feature on the device, a certificate is required. Note  Digital certificates that can be used on the device are as follows: ...
  • Page 341: Certificate Conditions

    Encryption and Digital Signature Overview Certificate conditions that can be set according to the types of encryption Key usage (Only when Extended key usage (Only when this Email this item is included in item is included in the V3 extended address the V3 extended area) area)
  • Page 342 14 Encryption and Digital Signature Settings Encrypting HTTP Communications from the Device to a Remote Server (SSL/TLS Client) The SSL/TLS protocol is used to encrypt the HTTP communications between a remote server and the device. No certificate is required in general. However, if a remote server is set to require an SSL client certificate, you can use a certificate issued by another CA.
  • Page 343: Encryption And Digital-Signature Features For Scan Files

    Encryption and Digital Signature Overview Encryption and Digital-Signature Features for Scan Files Encrypting PDF/DocuWorks Documents PDF and DocuWorks documents can be encrypted and protected by a password. Reference  For information on how to encrypt PDF and DocuWorks documents, refer to "Specifying Output File Format" (P.167).
  • Page 344: Configuration Of Http Communications Encryption

    14 Encryption and Digital Signature Settings Configuration of HTTP Communications Encryption Step1 Certificate Arrangement Prepare for the certificate used for encrypting the HTTP communication. To set up a certificate using CentreWare Internet Services, you can have the device create a self-signed certificate for the SSL server or can import any registered certificate (issued by another CA) to the device.
  • Page 345: Step2 Certificate Settings

    Configuration of HTTP Communications Encryption Click [Start]. Click [Close] after the import has finished. Step2 Certificate Settings Register the certificate for the server with the device. Note  Until making the setting of this section, a self-generated certificate is automatically set as the server certificate.
  • Page 346: Configuration Of Encryption Using Ipsec

    14 Encryption and Digital Signature Settings Configuration of Encryption Using IPsec When setting [Authenticate by Digital Signature] for [IKE Authentication Method] to make IPsec communication, register a certificate with the device. No certificate is registered with the device by factory default. Import an IPsec certificate. After importing a certificate, configure IPsec.
  • Page 347: Step2 Configuration Of Ipsec

    Configuration of Encryption Using IPsec Click [Close] after the import has finished. Step2 Configuration of IPsec The following describes configuration procedures to set up IPsec on the device. Tap [Device] on the Home screen. Tap [Connectivity & Network Setup] > [Security Settings]. Tap [IPsec Settings] >...
  • Page 348: Configuration Of Email Encryption/Digital Signature

    14 Encryption and Digital Signature Settings Configuration of Email Encryption/Digital Signature Installation Overview Note  To encrypt emails and attach a digital signature to emails between the device and a computer, a personal or device certificate for S/MIME of a recipient and the device certificate of the device must be set on the computer.
  • Page 349 Configuration of Email Encryption/Digital Signature Click [System] on the left menu. Click [Security] > [Certificate Settings]. Click [Create] > [Generate Self-Signed Certificate]. Configure other settings as required. Click [Start]. Click [Close] after the certificate has been generated.  To import the certificate issued by another CA Before importing the certificate issued by another CA, create the self-signed certificate and make the settings so that HTTP communication is encrypted.
  • Page 350: Step2 S/Mime Settings

    14 Encryption and Digital Signature Settings Step2 S/MIME Settings Start CentreWare Internet Services and log in to the System Administration mode. Reference  For details, refer to "Starting CentreWare Internet Services" (P.85). Click [Network] on the left menu. Click [S/MIME]. Add a check mark to [Enable].
  • Page 351 Configuration of Email Encryption/Digital Signature When the device sends and a computer receives The personal certificate of a computer must be registered with the device and the device certificate of the device must be registered with a computer. To register the computer's personal certificate, use CentreWare Internet Services. The followings are the available methods to register the device certificate to a computer.
  • Page 352 14 Encryption and Digital Signature Settings Reference  For how to import and export a certificate using CentreWare Internet Services, refer to the help of CentreWare Internet Services.  For how to register a certificate with the certificate store of email application, refer to the manual of your email application.
  • Page 353: Configuration Of Pdf/Docuworks Signature

    Configuration of PDF/DocuWorks Signature Configuration of PDF/DocuWorks Signature This section describes the settings to send scanned documents in PDF or DocuWorks format with a digital signature (PDF or DocuWorks) attached. Important  You cannot import a certificate that already has been registered either as [Device Certificates] or [Other Certificates].
  • Page 354: Step3 Configuration On The Computer

    14 Encryption and Digital Signature Settings Click [PDF / DocuWorks Signature Settings]. Set each item. Note  A DocuWorks document with a digital signature can be opened with the DocuWorks of the following versions:  DocuWorks 5.0 or later for [SHA-1] ...
  • Page 355: Authentication And Accounting Features

    Authentication and Accounting Features...
  • Page 356: Overview Of Authentication And Accounting Feature

    15 Authentication and Accounting Features Overview of Authentication and Accounting Feature Using authentication feature allows you to restrict the access to the device, restrict the use of each service, and count the use of services per user. Types of User When the Authentication feature is enabled, users are classified into the following types.
  • Page 357: Access Control

    Overview of Authentication and Accounting Feature Change the password of the system administrator   Account Administrator The following authorities are given:  Create, delete, change (except for password), and view (unavailable depending on some settings) user information  Create, delete, change, and view accounting Change Alternative Name for Account ID or Mask Account ID ...
  • Page 358: Types Of Authentication

    15 Authentication and Accounting Features Types of Authentication Types of Authentication  Log In to Local Accounts Log In to Local Accounts uses the user information registered on the device to manage authentication. Note  A print job directly sent to the device from a computer can be received on the device after being authenticated through cross-checking the authentication information configured on the client's printer driver with the information registered on the device.
  • Page 359: Account Administration

    Overview of Authentication and Accounting Feature Account Administration Types of Account Administration Important  When [Log In to Remote Accounts] is set for [Login Type] and [Authentication Agent] is set for [Authentication System], ApeosWare Management Suite 2 (sold separately) automatically is adopted as an accounting/authentication server.
  • Page 360 15 Authentication and Accounting Features Important  When setting the user information or account information for another device, we recommend that you use the Cloning feature of CentreWare Internet Services. Authentication and Accounting Relationship You can individually select Login and Accounting types, and can combine them as described in the following table.
  • Page 361 Overview of Authentication and Accounting Feature  Scan Service/Job Target User Managed Item Email Login user Scanned pages, mail transmission pages Scan to Folder Scanned pages Scan (URL/PC) Scanned pages, file transfer pages Scan to USB Scanned pages  Fax Service/Job Target User Managed Item...
  • Page 362 15 Authentication and Accounting Features  Restriction on Using the Accounting feature on Fax Jobs:  Sending files from different user accounts to the same destination is not counted as a batch send.  The number of charging units is calculated using the device's built-in timer. Therefore, the communications charges calculated from the number of charging units may slightly differ from the charges invoiced by the telecommunications company.
  • Page 363: Services Controlled By Authentication

    Services Controlled by Authentication Services Controlled by Authentication The restricted features vary depending on how the device is used. Reference  For information on the folder and job flow sheet restrictions when the authentication feature is enabled, refer to "Authentication for Job Flow Sheets and Folders" (P.365). Overview There are both usage restrictions that can be set by an individual user, and those that can be set by feature, regardless of the user.
  • Page 364 15 Authentication and Accounting Features Service Restriction per User Per-user Usage Count Account Limit Feature Access Fax, Internet Fax O: Available -: Not available *1 : The restriction is available with ApeosWare Management Suite 2 (sold separately). *2 : The accounting is available with ApeosWare Management Suite 2 (sold separately). When [Login Type] is [Log In to Remote Accounts] Service Restriction per User...
  • Page 365: Authentication For Job Flow Sheets And Folders

    When using Device Setup Tool, the job flow sheets for the documents stored in the folders and the scan documents can be created on the network. Device Setup Tool can be downloaded from the product page of ApeosWare Management Suite 2 where can be accessed via our membership portal site "Fuji Xerox Direct". Reference ...
  • Page 366 15 Authentication and Accounting Features  Creating Job Flow Sheet on the [Create Job Flow Sheet] screen The following shows the creator of job flow sheet, manageable user, and available operations. Creator of Job Flow Manageable User Available Operations Sheet Login User Creator /System Edit, Display, Copy, Delete, Select, Run...
  • Page 367: Creating / Using Folder

    Authentication for Job Flow Sheets and Folders Creating / Using Folder The folders created when the authentication feature is used and is not used are different in use. Important  When you switch the Login to Local Accounts feature from "enable" to "disable" or vice versa, all the job flow sheets used till then become unavailable besides for the system administrator.
  • Page 368: Enabling User Authentication Feature

    15 Authentication and Accounting Features Enabling User Authentication Feature For local account authentication, register the user with the device after setting the authentication method and access controls. For remote account authentication, set the authentication server after setting the authentication method and access controls. Note ...
  • Page 369: Setting An Authorized Group (Local Account Authentication)

    Enabling User Authentication Feature Note  When set to [Locked (Show Icon)], appears on the applicable feature button on the Home screen. Authentication is required to use services.  When set to [Locked (Hide Icon)], applicable feature button does not appear on the Home screen in an unauthenticated state.
  • Page 370: Registering A User (Local Account Authentication)

    15 Authentication and Accounting Features Registering a User (Local Account Authentication) Register users as local accounts to the device. Management authorization, service usage restrictions, and page limit can be imposed for each user individually. Note  You can register users at [Create / View User Accounts] under [Accounting] in the same way as well. Tap [Device] on the Home screen.
  • Page 371: Setting A Default Authorized Group (Remote Account Authentication)

    Enabling User Authentication Feature [App Access] Specify usage restrictions and page number limits for each service. After selecting service, set [Feature Access] or [Account Limit] and tap [OK]. [User Role] Management authority can be assigned to user. Set authorized group under [Add To Authorization Group].
  • Page 372: Setting An Authentication System (Remote Account Authentication)

    15 Authentication and Accounting Features Tap the authority to be changed and select settings. Note  The displayed items may vary depending on the model or your device configuration. [Recipient Selection Method] When sending to recipients not registered in the Address Book is restricted, set whether or not to release the restriction.
  • Page 373 Enabling User Authentication Feature Tap [Connectivity & Network Setup] > [Remote Authentication / Directory Service]. Tap [LDAP Server / Directory Service Settings] > [Primary Server Name / Address]. Enter the IP address of the LDAP server then tap [OK]. Note ...
  • Page 374: Other Settings (Ldap)

    15 Authentication and Accounting Features [System] Searches the LDAP server using the qualification of the user who has been qualified to search LDAP server. Firstly register the user to give the qualification. Enter the required information on [Login Name] and [Password]. Note ...
  • Page 375 Enabling User Authentication Feature Enter the port number where LDAPS runs then tap [OK]. Note  The usual port is 636. Confirm before setting. Press the Home button then tap [Restart Now]. Log in as a LDAP Server User Trusted by Active Directory The following describes the procedure to log in to the device as a user on the trusted domain server under the conditions listed below.
  • Page 376: Setting Azure Active Directory Of Remote Authentication

    15 Authentication and Accounting Features [Server Response Timeout] Defines the maximum waiting time for the server response when the device requests the authentication to the LDAP server. Change the value to reduce the network load. [Search Timeout] Defines the maximum waiting time for the server response when the device requests the search to the LDAP server.
  • Page 377 Enabling User Authentication Feature  DNS Server Settings To use this feature, you need to configure the settings for the DNS server. Reference  For information on settings, refer to "[IPv4 - DNS Server Setup]" (P.306) or "[IPv6 - DNS Server Setup]" (P.307). ...
  • Page 378: Other Settings (Azure Active Directory)

    15 Authentication and Accounting Features Select [Azure Active Directory] then click [Save]. Click [Edit] of [Group Account Permission Settings]. Click [Copy]. Enter the object ID (OID) of Azure Active Directory which would be authorized for [Copy]. Enter the ID in xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx format, where “xxxx” is a hexadecimal number.
  • Page 379 Enabling User Authentication Feature When the Login Takes Time and the Login Results Vary for the Same User It is likely to be caused by the high load to the Azure Active Directory or the network. Basically, your running environment requires to be checked and adjusted. Setting the waiting time for the connection between the device and the Azure Active Directory long enough may avoid the login failure.
  • Page 380 15 Authentication and Accounting Features Using the Information of Azure Active Directory The device retrieves user attributes such as Email addresses from Azure Active Directory when the device authenticates the user. Note  Certificates cannot be retrieved. The information is used for the following purposes when using this device. ...
  • Page 381: Configuration For Ic Card Reader (Optional)

    Configuration for IC Card Reader (Optional) Configuration for IC Card Reader (Optional) You can use a smart card for authentication by comparing the information registered on the smart card and the user information on the device. You can also restrict the device use and perform accounting of the jobs using the information registered on the smart card.
  • Page 382: Step5 Setting To Use Ldap Server For Remote Authentication

    15 Authentication and Accounting Features Step5 Setting to Use LDAP Server for Remote Authentication Set the attribute to be collated with the smart card ID and the attribute used to identify the user after the authentication. Tap [Device] on the Home screen. Tap [Connectivity &...
  • Page 383: Configuration For Account Administration

    Configuration for Account Administration Configuration for Account Administration Reference  For information on relationships between the Authentication and Accounting modes, refer to "Authentication and Accounting Relationship" (P.360). Tap [Device] on the Home screen. Tap [Authentication / Accounting] > [Accounting]. Tap [Accounting Type]. Select an accounting type, then tap [OK].
  • Page 384: User Authentication Operations

    15 Authentication and Accounting Features User Authentication Operations The device has the Authentication feature to restrict the services available. This section describes the authentication to use the restricted services and how to change the password. Authenticating Login Users There are two methods to authenticate login users: using the control panel of the device and touching the smart card to the built-in IC Card Reader (optional).
  • Page 385 User Authentication Operations Enter the new password to [New Password]. Enter the same password again to [Retype Password]. Click [Save].
  • Page 386 15 Authentication and Accounting Features...
  • Page 387: Maintenance

    Maintenance...
  • Page 388: Replacing Consumables

    It may catch fire by electric sparks inside a vacuum cleaner and cause explosion. Use a broom or a wet cloth to wipe off the spills. If you spill a large volume of toner, contact your local Fuji Xerox representative.
  • Page 389: Replacing Toner Cartridge

    The following messages are displayed on the touch screen depending on the amount of toner remaining. Replace the toner cartridge according to the message. Note  The use of toner cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use toner cartridges recommended by Fuji Xerox.
  • Page 390 16 Maintenance Solution Message Reorder (Yellow Toner (Y)) You do not need to replace the Toner Cartridge immediately. Order the Toner Cartridge displayed on the screen. Note  The following indicates the remaining page yield for copy/print jobs after the message is displayed. - Black (7K): Approx.
  • Page 391 Important  Slide out the toner cartridge gently. Otherwise, toner may spill from the cartridge.  If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for its disposal. Note  "Y", "M", "C", or "K" indicates Yellow, Magenta, Cyan, and Black, respectively.
  • Page 392: Replacing Waste Toner Container

    16 Maintenance Replacing Waste Toner Container The waste toner container holds used toner. The following messages are displayed on the touch screen according to the status of the waste toner container. Follow the messages as necessary. Message Solution Reorder (Waste Toner Container) You do not need to replace the waste toner container immediately.
  • Page 393 Replacing Consumables Pinch the latch and then lower the top of the cartridge and lift it away from the printer. Note  To avoid toner spills or malfunction, keep the openings of the waste toner container facing up.  Do not touch the part indicated in the figure below after pulling out the waste toner container. Lay the removed waste toner container with the openings facing up, on a flat place.
  • Page 394: Replacing Drum Cartridges

    Carefully place the old waste toner container into the empty box. Important  If you have a used waste toner container no longer needed, contact your local Fuji Xerox representative for its disposal. Close the right door. Replacing Drum Cartridges The device displays a message when a drum cartridge needs to be replaced.
  • Page 395 Replacing Consumables Note  To avoid toner spills or malfunction, keep the openings of the waste toner container facing up.  Do not touch the part indicated in the figure below after pulling out the waste toner container. Lay the removed waste toner container with the openings facing up, on a flat place. Lower the release lever of the drum cartridge to replace.
  • Page 396  Do not place the new drum cartridge in an upright position.  If you have a used drum cartridge no longer needed, contact your local Fuji Xerox representative for its disposal. Remove the protection cover from the drum cartridge.
  • Page 397 Replacing Consumables Match the holes on the bottom of the waste toner container into the protrudes of the main unit then push the top forward until the latch clicks into place. Confirm that the waste toner container is firmly mounted. Close the right door.
  • Page 398: Cleaning The Device

    16 Maintenance Cleaning the Device WARNING When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product. Never use aerosol cleaners to avoid catching fire and explosion. CAUTION When cleaning this product, always switch off and unplug it.
  • Page 399 Cleaning the Device Pinch the latch and then lower the top of the waste toner container and lift it away from the main unit. Note  To avoid toner spills or malfunction, keep the openings of the waste toner container facing up. ...
  • Page 400 16 Maintenance Insert the cleaning bar while facing the arrow up into each slot until it stops, and then slowly slide the bar back out. Repeat this motion three times. Repeat the same to all the drum cartridges. Note  Perform the cleaning for every cartridge (Y, M, C, K) each two or three times back and forth.
  • Page 401: Cleaning The Color-Density Sensors

    If you have image quality problems such as print or color density, missing parts, or Blurred background on printed outputs, clean the color-density sensors. Press the Power button and select [ Power Off Device] to switch off the power.  ApeosPort-VII C4421  ApeosPort-VII C3321 Lift the rear door release and pull open the door.
  • Page 402: Cleaning The Touch Screen

    Do not wipe the device with a hard cloth or rub it strongly. Doing so might damage the surface of the touch screen.  Do not use cleaning agents other than water or neutral detergent.  ApeosPort-VII C4421  ApeosPort-VII C3321...
  • Page 403: Cleaning Document Cover And Document Glass

    Cleaning the Device Cleaning Document Cover and Document Glass If the document cover and document glass become soiled, smudges may appear on copies, faxes, or scanned documents and the device may not properly detect document sizes. To ensure clean copies at all times, clean the document cover and the document glass about once a month.
  • Page 404: Cleaning The Document Feeder Rollers

    When you fully open the cover, it enters a fixed position. Open the cover gently. While turning the rollers, wipe the following parts with a water-moistened and firmly wrung soft cloth.  ApeosPort-VII C4421 Rollers (x 3)  ApeosPort-VII C3321...
  • Page 405 Cleaning the Device Note  If you cannot remove dirt easily, gently wipe the rollers with a soft cloth moistened with a small amount of neutral detergent. Close the left cover of the document feeder until it clicks into place, and confirm that there is no space between the near or far side of the cover and the document feeder.
  • Page 406: Executing Calibration

    16 Maintenance Executing Calibration The device can automatically calibrate colors using the Calibration Chart when the reproducibility of density or color in copies and prints deteriorates. The device can adjust the gradation for each screen type set in the device in advance. Note ...
  • Page 407 Executing Calibration 3) Tap [Calibration]. Set [Screen Type] and [Target] depending on the features you need to adjust. Select a paper tray on [Paper Supply]. Note  Select a tray in which white paper of A4 or 8.5 × 11" size is loaded.
  • Page 408: Executing 2 Sided Color Scanning Calibration

    16 Maintenance Executing 2 Sided Color Scanning Calibration This section describes the procedures to adjust scan colors for side 1 and side 2 of the document feeder. Important  For the correct output result, execute the calibration in advance. Tap [Device] on the Home screen. Tap [Maintenance] >...
  • Page 409: Setting Restore Tool

    Setting Restore Tool Setting Restore Tool Setting Restore Tool backs up the settings data of the device to a network-connected computer to prevent the loss of data resulting from the malfunction of the device’s storage. The feature is designed to restore data to the device after the storage is replaced. You can download the setting restore tool from our official website.
  • Page 410: Adjust Paper Registration

    16 Maintenance Adjust Paper Registration Manual Adjust Paper Registration Enter the adjustment values to adjust the position of an output image when it is misaligned. Note  To make adjustment beyond the adjustable area, adjust the print position at [Image Shift Summary] on the [Image Options] tab of the print driver.
  • Page 411 Adjust Paper Registration Check the printed sample sheet and enter the adjustment value. Paper feed direction 10 mm 10 mm 10 mm 10 mm Note  If the printing position of the image is correct, lines are printed 10 mm away from the edges of the sheet. If you have loaded paper of which size is not suitable for printing sample chart in step 1, the result may not be reliable.
  • Page 412 16 Maintenance Tap [Save].
  • Page 413: Adjust Image Transfer

    Adjust Image Transfer Adjust Image Transfer You can specify the transfer output value manually. This is useful when the toner image does not transfer to the paper properly. Adjusting the Transfer Output Value You can specify the image transfer output value for each paper type. Adjusting the transfer output value manually Tap [Device] on the Home screen.
  • Page 414 16 Maintenance...
  • Page 415 Problem Solving...
  • Page 416: 17 Problem Solving

    17 Problem Solving Troubleshooting This section describes troubles that may occur with the device and their solutions. Follow the troubleshooting procedure below to solve the problems. Note  When the EP system is available and a check or maintenance is required, the device sends a check or maintenance request to our Customer Support Center.
  • Page 417: Device Trouble

    Device Trouble Device Trouble Before you conclude that the device is defective, check the device status again. Symptom Cause Remedy The device is not Is the power switched on? Switch the power on. powered on. Reference  Refer to "Setup" (P.31). Is the power cord plugged into the Switch the power off, and then firmly plug the power power outlet?
  • Page 418 17 Problem Solving Symptom Cause Remedy The Data LED does Is the interface cable connected? Check the interface cable connection. not blink even though Reference you instructed the  Refer to "Interface Cables" (P.35). device to print. Is the required port status set to Check the status of the port to use, and then set the [Enabled]? port status to [Enabled].
  • Page 419 Device Trouble Symptom Cause Remedy Paper is often Is the paper curled? Turn over the paper in the tray, or replace the paper jammed or wrinkled. with new one. Reference  Refer to "Loading Paper" (P.87). Are the paper and paper tray Correctly set the paper and paper trays to correspond settings correct? to the paper.
  • Page 420 17 Problem Solving Symptom Cause Remedy Original documents Are the document guides set in the Adjust the document guide positions. are often jammed. correct positions? Reference  Refer to "Loading Originals" (P.99). Is a piece of torn paper remaining Open the document feeder cover and check inside. in the document feeder? Reference ...
  • Page 421: Image Quality Trouble

    Image Quality Trouble Image Quality Trouble If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after performing the remedy, contact our Customer Support Center.
  • Page 422 17 Problem Solving Symptom Remedy Part of the image is missing Check if the loaded paper has no crease or wrinkle. Otherwise, on the copy. replace all of the paper with a new one. If the original is a stuck or folded sheet, the pasted or folded section may not be laying flat on the document glass.
  • Page 423 Image Quality Trouble Symptom Remedy Dirt appears at equal The paper transport path may have smudges. Print a few pages to intervals. remove the dirt. The drum cartridge may be deteriorated or damaged. Replace the drum cartridge with a new one. Reference Paper ...
  • Page 424 17 Problem Solving Symptom Remedy Nothing is printed. Two or more sheets of paper are being fed simultaneously (double- feed). Fan the paper well and load it again. High-voltage power supply may be malfunctioned. Contact our Customer Support Center. White areas or white or The loaded paper may be damp.
  • Page 425 Image Quality Trouble Symptom Remedy White or color patches The drum cartridge may be deteriorated or damaged. Replace the appear vertically. drum cartridge with a new one. Reference  Refer to "Replacing Drum Cartridges" (P.394). There may be no toner left in the toner cartridge. Replace the toner Paper cartridge with a new one.
  • Page 426: Trouble During Copying

    17 Problem Solving Trouble during Copying Unable to Copy Symptom Remedy The original is not correctly Check the minimum size of original that can be loaded on the fed from the document document feeder. feeder. Reference  Refer to "Loading Originals" (P.99). The document feeder does not feed irregular sized documents, business cards, transparencies, or thin documents.
  • Page 427 Trouble during Copying Symptom Remedy The copy is too dark or Copy black text. If the printout is too light, select [Text] for [Original light. Type]. Reference  Refer to "[Original Type]" (P.132). The color of the document Execute auto calibration. and of the copy differ.
  • Page 428 17 Problem Solving Symptom Remedy Unable to copy with the Clean the document glass or the document cover if it is soiled. specified size. Reference  Refer to "Cleaning Document Cover and Document Glass" (P.403). If the original is transparent, smudge on the document cover will be copied.
  • Page 429: Trouble During Printing

    Trouble during Printing Trouble during Printing Unable to Print Symptom Remedy Data remains in the printer If the device is not powered on, switch the power on. icon on the computer. Reference  Refer to "Power Source" (P.32). Check if the network cable is connected to the computer. Check if the network cable is connected to the device.
  • Page 430: The Print Result Is Not What Was Expected

    17 Problem Solving The Print Result is Not What was Expected Symptom Remedy The 2-sided printing is not The memory of the device is insufficient. Set [Image Quality] to available. [Standard] using the print driver. Also, set the port that is not used to [Disabled].
  • Page 431: Trouble During Faxing

    Trouble during Faxing Trouble during Faxing Reference  For troubles during Internet faxing, refer to "Email Features Problems" (P.440). Sending Problems Symptom Remedy A “Transmission Report - Job Check the Transmission Results printed in the report. Undelivered” is printed. Reference ...
  • Page 432: Receiving Problems

    17 Problem Solving Symptom Remedy Unable to communicate When the Authentication/Accounting feature is used and you send (general fax) a fax directly from the computer, you must set the user ID and password registered on the device to the fax driver. Reference ...
  • Page 433 Trouble during Faxing Symptom Remedy Unable to communicate When a device password has been set, the device accepts only data (general fax) or polling fax sent with the correct device password in F code. If [Fax Receiving Mode] is set to [Manual Receive], receive the fax manually or set the setting to [Auto Receive].
  • Page 434 17 Problem Solving Symptom Remedy Although the Folder Selector When using the Folder Selector feature, specify a registered folder. feature is set, however, the If an unregistered folder is selected, the received document cannot received document is printed, be stored in the folder, and will be printed. and cannot be stored in the Reference folder.
  • Page 435: Trouble During Scanning

    Trouble during Scanning Trouble during Scanning Unable to Scan with the Device Symptom Remedy The document is not Check the minimum size of document that can be loaded on the correctly fed from the document feeder. document feeder. Reference  Refer to "Loading Originals"...
  • Page 436: Unable To Open A Scanned Document

    17 Problem Solving Symptom Remedy Unable to import data from Install the scan driver. the scanner because of a TWAIN transmission error. Operation terminates during The file size may be too large. Lower the resolution, and import scanning. again. Reference ...
  • Page 437: Unable To Send Email

    Trouble during Scanning Symptom Remedy Unable to send data over the When Windows OS is used, the SMB transfer becomes available for network. user who has no password by following the steps below to change the settings of network access. Start Windows, and select [Control Panel] >...
  • Page 438 17 Problem Solving Symptom Remedy The image is too dark, or too Adjust the scan density. light. Reference  Refer to "[Lighten / Darken]" (P.183). Select the image quality appropriate for the document. Reference  Refer to "[Original Type]" (P.182). Part of the image is missing.
  • Page 439: Network-Related Problems

    Network-related Problems Network-related Problems When using TCP/IP Windows OS Cause Remedy Unable to print. Check if the device’s IP address is set correctly. If the data amount of one file to print exceeds the limit amount of receiving buffer memory, divide the file not to exceed the amount. If a total amount of files to print exceeds the limit amount of receiving buffer memory, reduce the number of files printed at one time.
  • Page 440: Email Features Problems

    17 Problem Solving Symptom Remedy The latest information is not Refresh the web browser. displayed. Even though clicking [Save], The settings made through CentreWare Internet Services are not the new settings never apply. applied during the device’s control panel is working. When the Auto Clear function is set, any setting configure with CentreWare Internet Services is not applied until setting the time set for automatic reset.
  • Page 441: Internet/Intranet Connection Problems

    Network-related Problems Internet/Intranet Connection Problems Cause Remedy Unable to connect to the Internet/ Only Basic Authentication is supported by the device. The Intranet. device does not support NTLM/digest. Check if the device supports the authentication system the remote server uses. For security purposes, change to the authentication system using SSL.
  • Page 442: Ipv4 And Ipv6 Connection Problems

    17 Problem Solving Cause Remedy Unable to connect to the Internet/ The following types of access control may prevent the Intranet. connection. Confirm the configured access control. Address (port) restriction  SSL restriction  User access restriction (including access right levels) ...
  • Page 443 Network-related Problems Symptom Remedy Unable to connect using an IPv6 Searching a device outside the router may fail. address. When searching for a device outside the router via SMB, directly specify the destination address. Multicasting is supported only within a local link (FF02::1). When SSL is enabled, directly specify "https:// [IPv6 address]".
  • Page 444: Help/Remote Assistance Connection Problems

    17 Problem Solving Help/Remote Assistance Connection Problems The possible causes and remedies for problems when using [Help] or [Remote Assistance] on the Home screen are as follows: Symptom Remedy [Help]/[Remote Assistance] is not The system administrator must agree to the license displayed.
  • Page 445: Print From Usb Trouble

    Print from USB Trouble Print from USB Trouble Symptom Remedy [USB] is not displayed on the Home The optional software, USB Memory Kit is not recognized by screen. the device. Properly set the software option or disconnect the USB cable, and then securely insert the USB cable into the connector.
  • Page 446: Photo Print Trouble

    17 Problem Solving Photo Print Trouble Symptom Remedy [Photo Print] is not displayed on The optional software, USB Memory Kit, is not recognized by the Home screen. the device. Properly set the software options or disconnect the USB cable and then securely insert the USB cable into the connector.
  • Page 447: Private Charge Print (All) Trouble

    Private Charge Print (All) Trouble Private Charge Print (All) Trouble Symptom Remedy The device displays that Confirm whether sending jobs is completed. Tap [Retry] to retrieve there are no jobs. files again. The device displays that the Turn off the device, confirm that the control panel is lit off, and feature is unavailable.
  • Page 448: Problem Solving For Airprint

    17 Problem Solving Problem Solving for AirPrint Problems on Selecting the Printer Symptom Remedy The device is not shown in the The computer could not connect to the network. printer list. Check the network settings for the device and iOS/macOS/OS Bonjour and IPP port are disabled.
  • Page 449: Problem Solving For Google Cloud Print

    Problem Solving for Google Cloud Print Problem Solving for Google Cloud Print Problems on Registering Symptom Remedy The message does not change to The device could not connect to the Internet. [Register] even after clicking Check the network settings. [Network] > [Google Cloud Print] > A proxy server is used in the network environment.
  • Page 450: Problems On Printing

    17 Problem Solving Problems on Printing Symptom Cause and Remedy The print result differs from the Settings made by the logical printer cannot be reflected due settings made by the logical to Google Cloud Print specifications. The print settings made printer.
  • Page 451: Paper Jams

    Paper Jams Paper Jams When a paper jam occurred, the device stops and an alarm beeps. A message is also displayed on the touch screen. Follow the instructions displayed to remove the jammed paper. Gently remove the paper to avoid it to be torn. If the paper is torn, remove all the torn pieces, making sure that none remain inside the device.
  • Page 452 17 Problem Solving Hold both sides of the Tray 5, then pull it straight out of the main unit. Pull the Tray 1 out until it stops, then remove it from the main unit while lightly lifting its front part. Remove any crumpled paper from the tray and any remaining paper jammed in the device interior.
  • Page 453: Paper Jams In Trays 2 To 4

    Paper Jams Insert the Tray 5 completely into the main unit. Return the paper that has been removed into the Tray 5. Tap the button displayed on the touch screen to confirm. Paper Jams in Trays 2 to 4 Pull out the tray reported on the touch screen until it stops. Lift the front of the tray slightly, and remove the tray from the main unit.
  • Page 454: Paper Jams In Fusing Unit

    17 Problem Solving Open the jam-access door located on the back of the main unit to remove any jammed paper. Insert the tray into the main unit, then push the tray in until it stops. Note  If the tray is extended for large size paper, the tray protrudes when it is inserted into the printer. Paper Jams in Fusing Unit Lift the rear door release and pull open the door.
  • Page 455 Paper Jams Open the green tab of the fusing unit. Remove any jammed paper. Note  The fusing unit is hot. Do not touch it, doing so may cause burns. Return the green tab. Close the rear door.
  • Page 456: Document Jams

    Follow the instructions displayed to clear the jam and then load the original in the document feeder again. Jams in Duplex Automatic Document Feeder Open the document feeder left cover until it stops.  ApeosPort-VII C4421  ApeosPort-VII C3321 Note ...
  • Page 457 If you could not find the document, lift the document feeder tray and remove the document.  ApeosPort-VII C4421  ApeosPort-VII C3321 Return the document feeder tray gently.
  • Page 458: Error Code

    17 Problem Solving Error Code An error message and error code (***-***) are displayed on the touch screen if printing terminated abnormally because of an error, or a malfunction occurred in the device. For faxing, an error code is also displayed on an Activity Report and a Transmission Report - Job Undelivered.
  • Page 459: Installing/Removing Optional Components

    Installing/Removing Optional Components...
  • Page 460: About Optional Components

    18 Installing/Removing Optional Components About Optional Components For the latest information on the optional components provided for the device, refer to our official website.
  • Page 461: Installing/Removing Wireless Lan Kit

    Make sure that the display on the control panel and all the lights are turned off, then disconnect the power cord from the power outlet and the device.  When using ApeosPort-VII C4421  When using ApeosPort-VII C3321 Remove the cover from the Wireless LAN Kit socket on the backside.
  • Page 462: Removal Procedure

    Make sure that the display on the control panel and all the lights are turned off, then disconnect the power cord from the power outlet and the device.  When using ApeosPort-VII C4421  When using ApeosPort-VII C3321 Slide the latch on the rear left side in the direction of the arrow and lift it towards you.
  • Page 463 Installing/Removing Wireless LAN Kit Remove the left side cover by sliding it toward the back of the device. Unfasten the hook to remove the connector of the Wireless LAN Kit. Slide the cover on the left side toward the front of the device, and insert the protrusion into the hole on the main unit.
  • Page 464: Installing The Storage

    Once installed, the storage (optional) is exclusive to the device to prevent data leaks. It cannot be removed and attached to another device. Press the power button and select [Power Off Device] to switch off the power.  When using ApeosPort-VII C4421  When using ApeosPort-VII C3321 Important ...
  • Page 465 Installing the Storage Remove the left side cover by sliding it toward the back of the device. If the storage (optional) has already been installed, remove it. With the connector cable coming out of the storage (optional) on the outside, insert it into the frame on the controller board.
  • Page 466 18 Installing/Removing Optional Components Tilt the latch forward, then slide it to the left to lock the cover. Connect the power cord, and press the power button to power on. Note  By printing [Configuration Report], you can check whether the storage (optional) is installed correctly. ...
  • Page 467: Installing A4 Fax Low Kit

    Press the power button and select [Power Off Device] to switch off the power. Make sure that the display on the control panel and all the lights are turned off, then disconnect the power cord from the power outlet and the device.  When using ApeosPort-VII C4421  When using ApeosPort-VII C3321 Important ...
  • Page 468 18 Installing/Removing Optional Components Remove the left side cover by sliding it toward the back of the device. Slide the protrusion of the A4 FAX LOW KIT along the indentation in the frame and lightly push to fit. Let the connector cable of the A4 FAX LOW KIT pass the hook on the main unit, then connect to the connector.
  • Page 469 Installing A4 FAX LOW KIT Slide the cover on the left side toward the front of the device, and insert the protrusion into the hole on the main unit. Tilt the latch forward, then slide it to the left to lock the cover. Connect the power cord, and press the power button to power on.
  • Page 470 18 Installing/Removing Optional Components...
  • Page 471: Appendix

    Appendix...
  • Page 472: Specifications

    19 Appendix Specifications Note that the specifications and the appearance of the product may change without prior notice. Basic Specifications/Copy Function  Type Desktop  Memory 4 GB (Maximum: 4 GB)  Storage Capacity 128 GB Important  Not all the space described above can be used. ...
  • Page 473 Paper Tray: 60 - 220 gsm Paper Tray 5 (bypass tray): 60 - 220 gsm Important  Use paper recommended by Fuji Xerox. Copying may not be performed correctly depending on the conditions.  First Copy Output Time Monochrome: 7.5 seconds (For A4/monochrome priority mode) Color: 8.0 seconds (For A4/color priority mode)
  • Page 474: Print Function

    19 Appendix  Dimensions  ApeosPort-VII C4421: Width 470 x Depth 500 x Height 582 mm  ApeosPort-VII C3321: Width 420 x Depth 500 x Height 565 mm Note  The depth value includes the motor part of the automatic duplex document feeder.
  • Page 475: Scan Function

    10.14 Mojave macOS 10.13 High Sierra macOS 10.12 Sierra OS X 10.11 El Capitan Note  For information about the latest supported OS, refer to the Fuji Xerox Web site.  Interface Standard:  Ethernet 1000BASE-T/100BASE-TX/10BASE-T, USB 3.0, USB 2.0 ...
  • Page 476: Fax Function

    19 Appendix  Scanning Resolution 600 x 600 dpi, 400 x 400 dpi, 300 x 300 dpi, 200 x 200 dpi  Scanning Speed Same as the Scanning Speed of the Duplex Automatic Document Feeder  Interface  Standard: Ethernet 1000BASE-T/100BASE-TX/10BASE-T, USB3.0, USB2.0 ...
  • Page 477 Monochrome: 48 sheets/minute, Color: 48 sheets/minute (1 pass, 2 sided scanning; Monochrome and Color: 96 ppm) Important  The scanning speed varies depending on documents. Note  When scanning to a folder, setting to 200 dpi, using Fuji Xerox Standard Paper (A4).
  • Page 478: Printable Area

    19 Appendix Printable Area Standard Printable Area The area excluding the 4.1 mm margins on all four edges of paper. Extended Printable Area You can extend the printable area. Note that the area may be limited by the device. Important ...
  • Page 479: Emulation

    Emulation Emulation Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The device supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
  • Page 480: Available Fonts

    19 Appendix [Programming] Check or change the value set for the emulation mode item number.  Enter the feature's item number to [Item Number] to display the current setting.  To change the setting, enter the new value to [New Value] and then tap [Save]. [Store / Delete Programming] Stores the current selections to [Custom Settings] or deletes stored memories.
  • Page 481 Emulation Matrix 2 of 5   Forms You can use ESC/P to register forms. The following shows the number of forms you can register. ESC/P Storage not installed Storage installed Note  When the number of registered forms already has reached the upper limit or when the full capacity assigned for forms is full, attempting to register a new form will fail.
  • Page 482 19 Appendix ESC/P Mode Menu Items The following tables show the basic and extended settings that can be configured on the ESC/P emulation mode menu. Basic Settings Setting Item Item Value Number Output color [0](Default): Color [1]: Monochrome Paper tray [0]: Auto [1] (Default): Tray 1 [2]: Tray 2...
  • Page 483 Emulation Setting Item Item Value Number Paper size Sets the size of paper to be printed. This setting can be made only when [Paper Tray] is set to [Auto] or [Tray 5]. This setting can be configured only for cut sheets. [4]: A4 [5]: A5 [15]: B5...
  • Page 484 19 Appendix Setting Item Item Number Value Reduce/Enlarge [0](Default): Preset % (Reduce/ [1]: Variable % Enlarge mode) [2]: Fit to Cut Sheet [Preset %] is a magnification automatically calculated based on [Original Size] and [Paper Size], and reduces/enlarges the printable area of the document to fit in the printable area of the output paper.
  • Page 485 Emulation Setting Item Item Number Value Print control Sets whether to print blank pages if included in the document. (Blank sheet [0](Default): Off output) [1]: On Note  Even when [Off] is selected, blank pages are printed if they are spaces created with user-defined characters or images in white color.
  • Page 486 19 Appendix Setting Item Item Number Value Position Adjusts the printing position vertically or horizontally, and changes the adjustment (Vertical positions of the margins. position [0](Default): Off adjustment) [1-500]: -250 to +250 mm Important (Horizontal  Data outside the printable area is not printed regardless of the adjustment of the position print position.
  • Page 487: Pcl Emulation

    Emulation PCL Emulation Setting Menu Item Related to the PCL Mode  [Port Settings] Sets the port used in the emulation mode under [Device] > [Connectivity & Network Setup] > [Port Settings].  Port Status (LPD/IPP/USB/Port 9100) Enables the ports to be used in the PCL emulation mode. ...
  • Page 488 19 Appendix Parameter Item No. Value Bypass size Set the paper size of when [Paper Tray] is set to [Auto]. Only cut sheet can be set. [4] (Default): A4 [5]: A5 [15]: B5 [21]: 8.5 x 14" [22]: 8.5 x 13" [23] (Default): 8.5 x 11"...
  • Page 489 Emulation Parameter Item No. Value Symbol set [0] (Default): Roman 8 [18]: Microsoft Publishing [1]: ISO 8859-1 Latin 1 [19]: Math 8 [2]: ISO 8859-2 Latin 2 [20]: PS Math [3]: ISO 8859-9 Latin 5 [21]: Pi Font [4]: ISO 8859-10 Latin 6 [22]: Legal [5]: PC-8 [23]: ISO 4 United Kingdom...
  • Page 490: Hp-Gl/2 Emulation

    19 Appendix Parameter Item No. Value Default custom 220 (Long [0] - [9999]: 0 to 999.9 mm paper size edge) Print Quantity Sets the method for specifying the number of copies to print. Setup [0]: Protocol [1]: Panel [2] (Default): Command HP-GL/2 Emulation Factory Default Settings In HP-GL or HP-GL/2 emulation mode factory default setting, the document is reduced or...
  • Page 491 Emulation The following coordinate values present an example of when the origin is set at the lower left (Auto Layout in HP-GL/2) of A4 sheet. +Y (11876,8396) (11520,8040) Standard Hard Clip Area Paper Hard Clip Area Paper Size (0, 0) Standard origin +X (0, 0) Paper origin Printable Area...
  • Page 492 19 Appendix Width Top-right X, Top-right Y Short-side Physical paper size Height long-side Printable Area Bottom-left X, Bottom-left Y (0,0) Paper Paper Length (1/ Coordinate Value (1/7200 inch) size 7200 inch) X Axis Y Axis Margin Printable Area Top-right Edge Margin Width Height Bottom-...
  • Page 493 Emulation Auto Layout  What is Auto Layout? Auto Layout is a function that evaluates document size using the HP-GL data entered from a host system and enlarges or reduces the document size corresponding to the paper size so that data plotted is placed in the center of the paper. Using the Auto Scaling/Auto Layout function enables you to print a document in the HP-GL mode without concern for document size and origin position.
  • Page 494 19 Appendix  The coordinates encompassing all areas specified by IP commands in the data becomes the active coordinates area. If there are no IP commands in the data, the active coordinates area is determined by Adapted. Adapted  The active coordinates area is determined by the following conditions: - Minimum/Maximum position coordinates plotted by drawing commands - Maximum font size specified within the page - Maximum line width...
  • Page 495 Emulation  If the Scaling Mode is a Paper Size 1) Obtain the coordinate area to be active from the HP-GL data entered, in accordance with the area determination mode. 2) As a margin, add the larger value of either the font size specified in the page, the default size or one half the specified pen width, to the active coordinates area obtained in step 1.
  • Page 496 19 Appendix  How to Determine Paper Size If the operation panel settings are as follows, the paper size is determined as below. Document size: Auto Paper Tray: Auto The method for determining the paper size differs according to the paper size and scaling mode settings on the operation panel.
  • Page 497 Emulation Paper Size Document Size Unit: Percent (%) If the origin position of the plotting position is Layout, the document is placed and drawn in the center. If the origin position is bottom left or center, the origin of the document and the paper are aligned and drawn.
  • Page 498 19 Appendix  Examples of Combinations of Each Function The following are examples showing the print results that can be achieved by combining various functions.  Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: Print Area Document Size Paper Size ...
  • Page 499 Emulation  Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: ON Print Area Active Paper Size Coordinate Area determined by entered data  Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: OFF Print Area Active Coordinate Area Paper Size...
  • Page 500 19 Appendix  [Allocate Memory] Specify the amount of memory used by HP-GL/2 Auto Layout memory in [Device] > [App Settings] > [Print Settings] > [Allocate Memory]. [HP-GL/2 Auto Layout Memory]  You can specify the amount of memory allocated for storing print data for Auto Layout. HP-GL/2 Settings List Items that can be set using the HP-GL/2 mode menu are explained in two groups: basic settings and extended settings.
  • Page 501 Emulation Parameter Item No. Value Paper tray [0] (Default): Auto [1]: Tray1 [2]: Tray2 [3]: Tray3 [4]: Tray4 [5]: Tray5 Note  When [Auto] is selected and paper of the same size in the same orientation in multiple trays is loaded, paper will be fed in the order of Tray 1  Tray 2  Tray 3 ...
  • Page 502 19 Appendix Parameter Item No. Value Print control Selects a graphics language. This setting affects to IW, OW, and UC of HP- (HP-GL mode) GL/2 commands. [0] (Default): HP-GL [1]: HP-GL/2 Note  To print HP-GL/2 command that does not include BP command, select [HP-GL/2]. Sets the size of hard clip area.
  • Page 503 Emulation Parameter Item No. Value Print control Sets the method to obtain the active coordinate area when auto scaling is (Active area being used. determination [0] (Default): Auto command) [1]: PS [2]: IW [3]: IP [4]: Adapted Note  The setting of the active area determination command is valid when [Document size] is set to [Auto].
  • Page 504 19 Appendix Parameter Item No. Value Pen attributes 900-915 (Pen Set the process for when pens' lines intersect for 16 pens (No. 00 to 15).No. intersects) (No. 00 denotes Item No. 900. 0-No.15) [0] (Default): None [1]: Intersect [2]: Round [3]: Cut [None] [Intersect]...
  • Page 505: Pdf Direct Print

    PDF Direct Print Settings This section describes the available settings with the PDF Direct Print feature. The settings configured here are valid when printing PDF files without using "ContentsBridge" provided by Fuji Xerox. Note  For information on printing PDF files using ContentsBridge Utility, refer to the Media Information provided on the Media (Software/Product Manual).
  • Page 506 Sets the print processing mode when you use the PDF Direct Print feature. [0] (Default): PDF Bridge [1]: PS [PDF Bridge] processes PDF files using the PDF Direct Print feature provided by Fuji Xerox. [PS] processes PDF files using the PostScript feature provided by Adobe. Note ...
  • Page 507: Docuworks Direct Print

    DocuWorks Direct Print Settings This section describes the available settings with the DocuWorks Direct Print feature. The settings configured here are valid when printing DocuWorks files without using "ContentsBridge" provided by Fuji Xerox. Note  For information on printing DocuWorks files using ContentsBridge Utility, refer to the Media Information provided on the Media (Software/Product Manual).
  • Page 508 19 Appendix Setting Item Item Value Number Print mode [0] (Default): Standard [1]: High Speed [2]: Fine Collate [0] (Default): Off [1]: On Layout [0] (Default): Auto % [2]: 2-up [3]: 4-up [4]: 100% (size-by-size) Paper size [0] (Default): Auto [1]: A4 Output color [0] (Default): Auto...
  • Page 509: Web Applications

    Web Applications Web Applications Web Applications Overview Web Applications is a service that allows you to access to web applications via a network using the browser on the device in order to display and store data. The device provides the following features: ...
  • Page 510: Server Certificate Verification Settings

    19 Appendix Reference  You can set whether or not to display the authentication confirmation screen at accessing the web application. Refer to "[When Sending User Details]" (P.298). [User ID] Enter the User ID to access the remote service. Important ...
  • Page 511: Accessing Web Applications

    Web Applications Accessing Web Applications Tap [Web Applications] on the Home screen. Tap an access destination.
  • Page 512: Ep System

    EP System Electronic Partnership (EP) is a system to automatically control or maintain the device by connecting the device and the EP center of Fuji Xerox. You can use the EP system via the Internet. The following describes how to use the EP system on the device.
  • Page 513: Remote Modification Of The Settings

    EP System Remote Modification of the Settings We can remotely change the device settings as you request. For more information on each setting, contact our Customer Support Center. Note  EPnet-BOX3 does not support this service. Software Upgrade When the software requires an upgrade, you can download a newer version of the software and upgrade it.
  • Page 514: Tips On Usage

    19 Appendix Tips on Usage How to Use Help on the Control Panel The Help feature on the control panel allows you to check the device operations and the details of error codes. You can print the information or send it to your mobile device. Note ...
  • Page 515 Tips on Usage Select the tray with heavyweight paper in the [Paper Tray Settings] screen and change the paper setting to the loaded heavyweight paper. Reference  Refer to "Changing the Paper Settings" (P.97). Select [Print] from the [File] menu on the application. Note ...
  • Page 516 ApeosPort-VII C4421/ApeosPort-VII C3321 User Guide Author: Fuji Xerox Co., Ltd. Published: March 2021 (Edition 1) Publisher: Fuji Xerox Co., Ltd. (ME8782E2-3)

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