GE Appliances Electric Water Heater Limited Warranty
All warranty service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service
for your GE water heater call GE Water Heaters at 1-800-943-8186. Please have your serial number and your model number
available when calling for service. Servicing your appliance may require the use of the onboard data port for diagnostics. This gives
a GE Appliances factory service technician the ability to quickly diagnose any issues with your appliance and helps GE Appliances
improve its products by providing GE Appliances with information on your appliance. If you do not want your appliance data to be
sent to GE Appliances, please advise your technician not to submit the data to GE Appliances at the time of service
For The Period Of:
We Will Replace:
Five Years
The entire water heater if there is a defect in materials or workmanship relating to functional
From the date of the
parts only. During this warranty period, labor and related service to install the new water
original purchase
heater or remove the defective water heater is not covered under this warranty. The
replacement unit is warranted for the remainder of your water heater's original five-year
warranty period. The replacement unit may either be a new unit or a refurbished unit.
What Is Not Covered:
■ Service trips to your home to teach you how to use
the product.
■ Improper installation, delivery or maintenance.
■ Failure of the product if it is abused, misused, altered, or
used for other than the intended purpose.
■ Use of this product where water is microbiologically unsafe
or of unknown quality, without adequate disinfection before
or after the system.
■ Replacement of house fuses or resetting of circuit breakers.
■ Damage to the product caused by accident, lightning, fire,
flood or acts of God.
■ Incidental or consequential damage caused by possible
defects with this appliance, its installation or repair.
■
Product not accessible to provide required service in a safe
manner. Attic installation must have flooring and accessible
stairs.
■ If product removed from original installation location.
■ If product or other appliance must be moved for
service access.
■ Damage, malfunction or failure caused by the use of repair
service not approved by GE Appliances.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided
in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or
fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within
the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may
be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for
service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you
specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult
your local or state consumer affairs office or your state's Attorney General.
For product purchased outside of the US, contact your dealer for Warranty and Service information.
49-6000243 Rev. 0
Warrantor for Products Purchased in the United States:
GE Appliances, a Haier company
Louisville, KY 40225
■ Damage, malfunction or failure caused by the use of
unapproved parts or components.
■ Damage, malfunction or failure caused by operating the
water heater with air in plumbing lines.
■ Damage, malfunction or failure caused by subjecting the
water heater to pressure greater than those shown on the
rating label.
■ Damage, malfunction or failure caused by operating the
water heater with electrical voltage outside the voltage
range listed on the rating label.
■ Water heater failure due to the water heater being operated
in a corrosive atmosphere.
■ If this water heater is used for other than residential private
family use, labor will not be covered under warranty, and
the parts warranty is reduced to 1 year from the date of
purchase.
■ D amage to outer appearance parts after product installation.
21
Need help?
Do you have a question about the GE04SNLPDG and is the answer not in the manual?