GE Cync Installation Manual

Ceiling fan smart switch
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Ceiling Fan Smart Switch
Installation Guide

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Summary of Contents for GE Cync

  • Page 1 Ceiling Fan Smart Switch Installation Guide...
  • Page 2 WARNING: RISK OF ELECTRIC SHOCK This product installation requires handling 120 volt wiring. Follow each step carefully. If any concerns handling wiring, hire a qualified electrician. Ensure all work meets local and federal regulations. WARNING: This control Must Be Installed With an External Isolating Wall Control/Switch in series with the ungrounded conductor, providing an air gap as per National Electrical Code (NEC) ANSI/NFPA 70 article 404, and Canadian Electric Code, Part 1 (CEC).
  • Page 3 For set up help, visit support.gelighting.com or call 1-844-302-2943 GE and C by GE are trademarks of General Electric Company. Used under trademark license. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Google and other related marks and logos are trademarks of Google LLC.
  • Page 4: Compatibility Requirements

    Compatibility Requirements Rating 120 V AC 60 Hz Neutral wire is required (wire is usually white or grey) Ground wire is required (wire is usually green, green with a yellow stripe, or copper) Wi-Fi 802.11 b/g/n @ 2.4 G HZ is required Fan control &...
  • Page 5 Let’s Do It INCLUDED Switch Faceplate Bracket/Cover 4 Wire Nuts 4 Phillips Mounting Screws Line Load Ground Neutral Wire Labels YOU’LL NEED Phillips S c rewdriver Needle Nose Pliers Voltage Tester (recommended) (recommended)
  • Page 6 You Got This! And we're here to help. For in-depth instructional videos and a guided tour through the installation, go to support.gelighting.com For technical support, call 1-844-302-2943 NOTE: Please make sure your system is up-to- date, and you update the firmware when prompted for the best experience.
  • Page 7: Turn Off The Power

    BEFORE YOU DO ANYTHING: Turn off the power! STEP 1 Turn off the power for the switch location at the circuit breaker box. STEP 2 Test existing switch by toggling switch on/off, ensuring lights do not turn on. STEP 3 Now, follow these setup steps for a single gang switch.
  • Page 8 Before disconnecting the wires from the wall, label each with the provided wire labels. Neutral and ground wires are required. If you don’t have either wire, the Cync Ceiling Fan Smart Switch is not compatible. STEP 4 Disconnect wires and remove existing switch.
  • Page 9 Neutral Line Load Ground Neutral Wire Labels...
  • Page 10: Connect The Wires

    Connect the wires STEP 1 Connect the neutral (white) wire on the switch to the neutral (white label) wire from the wall. STEP 2 The line and load wires are interchangeable. Connect either black wire on the switch to the line (black label) wire from the wall. STEP 3 Connect the other black wire on the switch to the load (black label) wire on the wall.
  • Page 11 3/4 inch USING WIRE NUTS 1. Insert wires into wire nut. 2. Turn wire nut clockwise. 3. Pull gently on wires to test connection.
  • Page 12 Fit wires into wall box Load STEP 1 Neatly push the wires back into the box, rotating the Ground switch so it’s oriented Line according to the image. Neutral...
  • Page 13: Secure The Switch

    Secure the switch STEP 1 Using a Phillips screwdriver and the screws provided, secure the switch to the wall until level and flush. STEP 2 Screw on the faceplate bracket, then snap the faceplate cover onto the bracket. USING EXISTING WALL PLATE (optional) The switch fits standard paddle-style wall plates.
  • Page 14 Turn the power back on STEP 1 After the switch is secured and faceplate mounted, turn the power back on at the circuit breaker box. STEP 2 At the switch, the LED indicator will flash blue indicating the device is wired correctly and is in setup mode.
  • Page 15 Light ring will flash blue until the switch is added to the Cync App. Light ring will flash red when Wi-Fi is disconnected. Light ring will not illuminate if wired incorrectly TROUBLESHOOTING IF FAN DOESN’T TURN ON: 1. Check that power to the switch is on at the breaker.
  • Page 16: Amazon Alexa

    Alexa, turn on the bedroom. Alexa, set fan to speed 3. HEY GOOGLE To set up, open the Hey Google or Google Home app, search for the Cync action, follow the setup instructions. TRY THIS... Okay Google, turn off the fan.
  • Page 17 Additional Information and Warnings FCC Compliance Statement Compliance Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 18 Cet appareil est conforme à la partie 15 des r èglements de la FCC et aux normes RSS sur les appareils exempts de licence du ministère de l’Industrie du Canada. Le fonctionnement de ce produit est assujetti aux deux conditions suivantes: 1.
  • Page 19 CAUTION For supply connections, use copper wire only rated at 75C. High Voltage - Disconnect power supply before servicing Operation temperature: 0-40ºC Type 1 Enclosure IP20 Pollution Degree 2 Impulse Voltage: 2500V Type 1 action Indoor use only. MISE EN GARDE Pour les connexions d'alimentation, utilisez uniquement du fil de cuivre évalué...
  • Page 20 Like your new Ceiling Fan Smart Switch? Share your experience! Leave a review where you purchased the product.

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