Table of Contents
Advertisement
2. Onerous repair term after discontinuation of production
(1) Mitsubishi shall accept onerous product repairs for six (6) years after production of the product is
discontinued.
Discontinuation of production shall be notified with Mitsubishi Technical Bulletins, etc.
(2) Product supply (including repair parts) is not available after production is discontinued.
3. Overseas service
Overseas, repairs shall be accepted by Mitsubishi's local overseas FA Center. Note that the repair
conditions at each FA Center may differ.
4. Exclusion of loss in opportunity and secondary loss from warranty
liability
Regardless of the gratis warranty term, Mitsubishi shall not be liable for compensation to:
(1) Damages caused by any cause found not to be the responsibility of Mitsubishi.
(2) Loss in opportunity, lost profits incurred to the user by Failures of Mitsubishi products.
(3) Special damages and secondary damages whether foreseeable or not, compensation for accidents,
and compensation for damages to products other than Mitsubishi products.
(4) Replacement by the user, maintenance of on-site equipment, start-up test run and other tasks.
5. Changes in product specifications
The specifications given in the catalogs, manuals or technical documents are subject to change
without prior notice.
Major differences in after-sales service compared to MELSEC iQ-R/Q/L Series, and others
(1)
The gratis warranty term of the product shall be for one (1) year after the date of delivery or for
eighteen (18) months after manufacturing, whichever is less.
(2)
The onerous repair term after discontinuation of production shall be for six (6) years.
(3)
Mitsubishi shall mainly replace products that need repair.
(4)
It may take some time to respond to the problem or repair the product depending on the condition
and timing.
28
Advertisement
Table of Contents
