01 / INTRODUCTION Package Contents System Requirements Features Getting to Know Your Fios Router...
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01 / INTRODUCTION Verizon Fios Router lets you transmit and distribute digital entertainment and information to multiple devices in your home/office. Your Fios Router supports networking using coaxial cables, Ethernet, or Wi-Fi, making it one of the most versatile and powerful routers available.
PaCkaGE CONTENTS PaCkaGE CONTENTS, SYSTEM REQUIREMENTS aND FEaTURES 1.0/ PaCkaGE CONTENTS Your package contains: • Fios Router • Power adapter • Ethernet cable, three meters (white) 1.1/ SYSTEM REQUIREMENTS System and software requirements are: • A computer or other network device supporting Wi-Fi or wired Ethernet •...
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FEaTURES – Static NAT – Port forwarding – Port triggering – Access control – Advanced Wi-Fi protection featuring WPA2 & WPA3 Modes and MAC address filtering – Wi-Fi Multimedia (WMM) for Wi-Fi QoS (quality-of-service) • Dual-stack network configuration of IPv4 and IPv6 •...
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GETTING TO kNOW YOUR FIOS ROUTER WPS pairing process on your Wi-Fi device (also known as a Wi-Fi client). When a device begins connecting to your router using WPS, the Router Status LED rapidly flashes blue for a few seconds, and turns solid blue and then solid white as the connection completes.
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MoCA devices using a coaxial cable. Warning: The WAN coax port is intended for connection to Verizon Fios only. It must not be connected to any exterior or interior coaxial wires not designated for Verizon Fios. •...
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For optimum performance, the Fios Router is designed to stand in a vertical upright position. Verizon does not recommend wall mounting the Fios Router. However, if you wish to mount your Fios Router, you can purchase a wall mount bracket from the Verizon Fios Accessories Store at verizon.com/home/accessories/networking-wifi...
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GETTING TO kNOW YOUR FIOS ROUTER Drive two screws into the wall. Leave the screws extended about 0.2 inches from the wall. Verify the screws are positioned correctly by placing the wall bracket on the screws. Then remove the wall bracket from the wall.
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GETTING TO kNOW YOUR FIOS ROUTER To secure the bracket, place one screw into the small hole of the bracket and tighten the screw into your wall. Note: To release the lock, twist the router counter-clockwise and press down on the small clip on the bottom of the bracket.
SEtting up YouR FioS RoutER 2.0/ SETTING UP YOUR FIOS ROUTER Before you begin, if you are replacing an existing router, disconnect it. Remove all old router components, including the power supply. They will not work with your new Fios Router. 2.0a/ INSTaLLaTION INSTRUCTIONS CONNECT YOUR CABLES...
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SEtting up YouR FioS RoutER Wi-Fi Network Wi-Fi Network The Fios Router has one Wi-Fi name supporting 2.4 GHz and 5 GHz signals. The Self-Organizing Network (SON) feature lets your devices move between the two signals automatically for an optimized Wi-Fi connection. 3.
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SEtting up YouR FioS RoutER Click Continue Continue. The Change Wi-Fi name Change Wi-Fi name screen displays. Move the selector to on on for setting up your Guest Wi-Fi Guest Wi-Fi to personalize your Guest Wi-Fi Name and Password.
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SEtting up YouR FioS RoutER Note: If you select Save as image Save as image, the image file is saved to you web browser’s download folder. Important: If you are on a Wi-Fi device when setting up your Fios Router, you will be disconnected from the Wi-Fi network when you change the Wi-Fi name or Wi-Fi password.
Troubleshooting section of this guide. 2.1/ EXPaNDING WI-FI COVERaGE Connecting Verizon’s Fios Extender to the Fios Router allows you to extend Wi-Fi signal range of the Fios Router for eliminating Wi-Fi dead zones on your Wi-Fi network. verizon.com/fios...
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ExpanDing Wi-Fi CovERagE 2.1a/ WI-FI INSTaLLaTION Place the Fios Extender directly next to the Fios Router. Connect the power cord to your extender then to an electrical outlet. When the light on the extender is solid yellow, press and hold the buttons on your router and extender for 2+ seconds until they slowly begin to blink blue.
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ComputER nEtWoRk ConFiguRation Select Internet Protocol Version 4 (TCP/IPv4) Internet Protocol Version 4 (TCP/IPv4), then click Properties Properties. The Internet Protocol Version 4 (TCP/IPv4) Properties window displays. Click the Obtain an IP address automatically Obtain an IP address automatically radio button. Click the Obtain DNS server address automatically Obtain DNS server address automatically radio button, then click OK...
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ComputER nEtWoRk ConFiguRation 2.2b/ CONNECTING OTHER COMPUTERS aND NETWORk DEVICES You can connect your Fios Router to other computers or set top boxes using an Ethernet cable, Wi-Fi connection (Wi-Fi), or coaxial cable. ETHERNET Plug one end of an Ethernet cable into one of the open yellow Ethernet ports on the back of your Fios Router.
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ComputER nEtWoRk ConFiguRation • If your client device has a WPS PIN, locate the PIN printed on the client’s label or in the client documentation. Enter the PIN number in the Enter PIN Enter PIN field. The Client WPS PIN Client WPS PIN field is located in the Option 2 Option 2 on the user interface.
main SCREEn 2.3/ MaIN SCREEN When you log into your router, the dashboard main page displays the navigation menus of Basic and Advanced settings, Wi-Fi settings, Devices, Parental Controls, and connection status, and Basic quick links. The main menu contains the following configuration options and chapters: •...
ovERviEW 3.0/ OVERVIEW Your Fios Router provides you with Wi-Fi connectivity using the 802.11a, b, g, n, ac or ax standards. These are the most common Wi-Fi standards. 802.11b has a maximum data rate of 11 Mbps, 802.11a and 802.11g have a maximum data rate of 54 Mbps, 802.11n has a maximum data rate of 450 Mbps, 802.11ac has a maximum data rate of 3.12 Gbps, and 802.11ax has a maximum data rate of 4.8 Gbps.
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BaSiC SEttingS To configure the Wi-Fi security, click the setup button and select WPA2 WPA2 or WPA3 WPA3. Caution: These settings should only be configured by experienced network technicians. Changing the settings could adversely affect the operation of your router and your local network.
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BaSiC SEttingS To set Wi-Fi MAC authentication: To setup access control, click on the Edit List Edit List. Enter the MAC address of a device. Select either: • Allow access to all devices Allow access to all devices – allows the listed devices to access the Wi-Fi network.
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BaSiC SEttingS 3.1b/ GUEST NETWORk The Guest Network Guest Network is designed to provide internet connectivity to your guests but restricts access to your primary network and shared files. The primary network and the guest network are separated from each other through firewalls. You create one Guest Wi-Fi SSID and one password, and use it for all guests.
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BaSiC SEttingS To enable IoT Wi-Fi link: From the Basic Basic menu, select Wi-Fi Wi-Fi and then click IoT Network Network. Move the selector to on. If desired, enter a new name and password for the Wi-Fi network or leave the default name and password that displays automatically.
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BaSiC SEttingS Use one of the following methods: • If your Wi-Fi client device has a WPS button, press the unified button on your router for more than two seconds, then click the start WPS start WPS button in the Option 1 Option 1 to start the WPS registration process.
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aDvanCED SEttingS To configure SON, Wi-Fi radio, SSID and security settings: From the Advanced Advanced menu, select Wi-Fi Wi-Fi from the left pane and then click Primary Network Primary Network. To enable SON, move the selector to on To activate the Wi-Fi radio, move the selector to on on.
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aDvanCED SEttingS • Select the Keep my channel selection during power cycle Keep my channel selection during power cycle check box to save your channel selection when your Fios Router is rebooted. • Enable DFS channels during channel scan Enable DFS channels during channel scan: DFS channels are enabled by default during channel scans.
ovERviEW 4.0/ OVERVIEW The Devices Devices section allows you to view and manage your Primary/ Guest/IoT network connections and devices. You can view device details, block internet service, and rename devices. 4.1/ DEVICE SETTINGS To view and manage the connected devices on your network: From the Basic Basic menu, select Devices Devices from the left pane.
aCtivating paREntaL ContRoLS 5.0/ aCTIVaTING PaRENTaL CONTROLS You can create a basic access policy or using the provided Rule Templates Rule Templates for any computer or device on your Fios Router network. Parental controls limit internet access to specific websites based on a schedule that you create.
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aCtivating paREntaL ContRoLS Create a rule name. Create a schedule by selecting the days of the week when the rule will be active or inactive. Set the time when the rule will be active or inactive, then specify the start time and end time. Select the Condition Condition rule of All Internet OFF All Internet OFF/All Internet ON...
Apply changes to save changes. NEW! The Verizon My Fios Verizon My Fios app provides robust security to protect your home and business networks. Click the Get app now Get app now link to download the My Fios app for using the My Fios app on the iOS or Android OS.
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This chapter covers the following advanced features: Firewall Firewall - select the security level for the firewall. • Access Control - restrict access from the local network to the internet. • Port Forwarding - enable access from the internet to specified services provided by computers on the local network.
FiREWaLL Date & Time Date & Time • Date & Time Settings – sets the time zone and enables automatic time updates. • Scheduler Rules Settings – limits the activation of firewall rules to specific time periods. DNS Settings DNS Settings - manages the DNS server host name and IP address.
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FiREWaLL When the website is returned from the web server, the firewall associates the website with this session and allows it to pass; regardless HTTP access from the internet to the local network is blocked or permitted. It is the origin of the request, not subsequent responses to this request, which determines whether a session can be established.
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FiREWaLL 6.0c/ access Control You can block individual computers on your local network from accessing specific services on the internet. For example, you could block one computer from accessing the internet, then block a second computer from transferring files using FTP as well as prohibit the computer from receiving incoming email.
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FiREWaLL Enter the rule name, specify days of the week, and set the start time and end time when the rule will be active or inactive. Click Apply Apply to save changes. The Access Control Access Control page displays a summary of the new access control rule.
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FiREWaLL To create a new rule, enter the application name, configure its inbound and outbound port numbers, then select the protocol. To schedule the rule, select either Always Always or User Defined User Defined in the Schedule Schedule list box. Click Add to list Add to list.
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FiREWaLL 6.0f/ DMZ Host DMZ Host allows a single device on your primary network to be fully exposed to the internet for special purposes like internet gaming. Warning: Enabling DMZ Host is a security risk. When a device on your network is a DMZ Host, it is directly exposed to the internet and loses much of the protection of the firewall.
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FiREWaLL Click Apply Changes Apply Changes to save changes. Repeat these steps to add additional static IP addresses. 6.0h/ IPv6 Pinholes The IPv6 Pinhole feature of the Fios Router allows an application to send incoming packets for a certain port number to the destination computer by setting up the rule of authorization.
utiLitiES 6.1i/ DIaGNOSTICS You can use diagnostics to test network connectivity. To diagnose network connectivity: From the Advanced Advanced menu, select Utilities. Utilities. Select Diagnostics Diagnostics in the Utilities Utilities section. To ping an IP address, enter the IP address or domain name in the Destination Destination field and click Go The diagnostics will display the number of pings, status,...
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Select Save to router and your Verizon account Save to router and your Verizon account or Save Save as file as file to save the current configuration, then click Save as Save as configuration configuration. If you select Save as file Save as file, the configuration file is saved to you web browser’s download folder.
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Accessing the My Fios My Fios app or the My Verizon My Verizon account also allows you to restore the previously saved settings. Click Restore From Account Restore From Account and select Go to Apple App Store/...
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utiLitiES In the To physical address To physical address field, enter the MAC address of your new device. To locate the MAC address, refer to the documentation from the device manufacturer. Click Apply Apply to save changes. 6.1m/ aRP TaBLE You can view the IPv4 and MAC addresses of each DHCP connection.
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utiLitiES To view users: Select Users Users in the Utilities Utilities section. In the Login Configuration Login Configuration section, enter the maximum number of unsuccessful login attempts. To edit usernames and passwords, click the Edit Edit in the Action Action column. The Edit User Settings Edit User Settings page displays.
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utiLitiES Web Management remote administration access may be used to modify or disable firewall settings. Web Management services should be activated only when absolutely necessary. To enable remote administration: Select Remote Administration Remote Administration. To enable access, select the check box. To remove access, clear the check box.
nEtWoRk SEttingS • Port Forwarding Rules Port Forwarding Rules – displays port forwarding rules. • IPv6 IPv6 – enables IPv6 support. • Routing Routing – manages the routing and IP address distribution rules. • IPv4/IPv6 Address Distribution IPv4/IPv6 Address Distribution - adds computers configured as DHCP clients to the network.
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nEtWoRk SEttingS In the Description Description field, enter a name for the network object. Click Add Add. The Edit Item Edit Item page displays. Select and configure the type of network object as IP address, IP subnet, IP range, MAC address, host name, or DHCP option, and click Apply Apply to save changes.
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nEtWoRk SEttingS Note: When a network connection is disabled, the underlying devices formerly connected to it will not be able to obtain a new DHCP address from that Fios Router network interface. To view the connection: On the Network Connections Network Connections page, click the Network Network (Home/Office)
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– Obtain an IPv4 Address Automatically Obtain an IPv4 Address Automatically: the network connection is required by Verizon to obtain an IP address automatically. The server assigning the IP address also assigns a subnet mask address, which can be overridden by entering another subnet mask address.
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nEtWoRk SEttingS assigning IP addresses from. Since your Fios Router’s IP address is 192.168.1.1, the default Start IP Address is 192.168.1.2. • End IP Address End IP Address – Enter the last IP address in the IP range that the Fios Router will automatically stop the IP address allocation at.
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nEtWoRk SEttingS To view the connection settings: From the Advanced Advanced menu, select Network Settings Network Settings from the left pane and then click Network Connections. Network Connections. On the Network Connections Network Connections page, click the Network Network (Home/Offiffice) (Home/Offiffice) connection link.
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nEtWoRk SEttingS • Physical Address Physical Address - displays the physical address of the network card used for the network. • MTU - specifies the largest packet size permitted for internet transmissions: – Automatic Automatic: set the MTU (Maximum Transmission Unit) at 1500.
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nEtWoRk SEttingS Configure the following settings, as needed. General Verify the following information: • Status Status - displays the connection status of the network. • Network Network – displays the type of network connection. • Connection Type Connection Type - displays as Hardware Ethernet Hardware Ethernet Switch Switch.
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– Obtain an IPv4 Address Automatically Obtain an IPv4 Address Automatically: the network connection is required by Verizon to obtain an IP address automatically. The server assigning the IP address also assigns a subnet mask address, which can be overridden by entering another subnet mask address.
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nEtWoRk SEttingS To access this setting: Select Universal Plug & Play Universal Plug & Play in the Network Settings Network Settings section. To enable UPnP and allow UPnP services to be defined on any network hosts, select the UPnP Enabled UPnP Enabled check box.
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nEtWoRk SEttingS Modify the Service Name Service Name and Service Description Service Description, as needed. To add server ports, click Add Add. To modify the current protocol, click the Edit Edit icon in the Action column. The Edit Service Server Ports Edit Service Server Ports page displays.
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nEtWoRk SEttingS Once configured using valid IPv6 WAN and LAN configurations, you should not see any errors when you click on the Apply changes Apply changes button and the Status Status page on the main menu will reflect the router’s new IPv6 address. You should also see the IPv6 address for all IPv6 supported devices on your local network displayed on the Basic Basic/Devices...
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nEtWoRk SEttingS Static WaN with LaN IPv6 Stateful Settings To configure IPv6 LAN Stateful mode with Static Static WAN, select the Stateful (DHCPv6) Stateful (DHCPv6) option on the IPv6 IPv6 Configuration Control Configuration Control page as shown below: Specify the Stateful (DHCPv6) Stateful (DHCPv6) settings to be used to assign LAN IPv6 addresses by entering the following details: •...
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nEtWoRk SEttingS Specify the settings to be used to assign LAN IPv6 addresses by entering the following details: • IPv6 LAN Configuration IPv6 LAN Configuration (select Stateless from the dropdown list) • LAN Prefix LAN Prefix (automatically populated) • IPv6 LAN Address IPv6 LAN Address (automatically populated) •...
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nEtWoRk SEttingS Specify the Stateful (DHCPv6) Stateful (DHCPv6) settings to be used to assign LAN IPv6 addresses by entering the following details: • IPv6 LAN Configuration IPv6 LAN Configuration (select Stateful from the dropdown list) • LAN Prefix LAN Prefix (automatically populated) •...
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nEtWoRk SEttingS Specify the settings to be used to assign LAN IPv6 addresses by entering the following details: • IPv6 LAN Configuration IPv6 LAN Configuration (select Stateless from the dropdown list) • LAN Prefix LAN Prefix (automatically populated) • IPv6 LAN Address IPv6 LAN Address (automatically populated) •...
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nEtWoRk SEttingS Specify the Stateful (DHCPv6) Stateful (DHCPv6) settings to be used to assign LAN IPv6 addresses by entering the following details: • IPv6 LAN Configuration IPv6 LAN Configuration (select Stateful from the dropdown list) • LAN Prefix LAN Prefix (automatically populated) •...
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nEtWoRk SEttingS Specify the settings to be used to assign LAN IPv6 addresses by entering the following details: • IPv6 LAN Configuration IPv6 LAN Configuration (select Stateless from the dropdown list) • LAN Prefix LAN Prefix (automatically populated) • IPv6 LAN Address IPv6 LAN Address (automatically populated) •...
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nEtWoRk SEttingS • Destination Destination - enter the destination IP of the destination host, subnet address, network address, or default route. The destination for a default route is 0.0.0.0. • Netmask Netmask – enter the network mask. This is used in conjunction with the destination to determine when a route is used.
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nEtWoRk SEttingS • Provides the above configurations for each network device and can be configured and enabled or disabled separately for each network device • Assigns a static lease to a network computer to receive the same IP address each time it connects to the network, even if this IP address is within the range of addresses that the DHCP server may assign to other computer •...
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nEtWoRk SEttingS • WINS Server WINS Server – determines the IP address associated with a network device. • Lease Time in Minutes Lease Time in Minutes – assigns the amount of time in minutes that each device is assigned an IP address by the DHCP server when it connects to the network.
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nEtWoRk SEttingS 6.2h/ IPv6 aDDRESS DISTRIBUTION To view a summary of the services provided by the DHCP server: Select IPv6 Address Distribution IPv6 Address Distribution in the Network Settings Network Settings section. You can edit the DHCP server settings for a device. On the IPv6 Address Distribution IPv6 Address Distribution page, click the Edit Edit icon in the...
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nEtWoRk SEttingS 6.2i/ PORT CONFIGURaTION Ethernet port configuration allows you to set up the Ethernet ports as either full- or half-duplex ports, at either 10 Mbps, 100 Mbps, or 1000 Mbps. To configure the ports: Select Port Configuration Port Configuration in the Network Settings Network Settings section.
DatE & timE Select the local time zone. Your Fios Router automatically detects daylight saving times for selected time zone. In the Automatic Time Update Automatic Time Update section, select the Enabled Enabled checkbox to perform an automatic time update. Define the time server addresses by clicking Add Add.
DnS SEttingS 6.4a/ DYNaMIC DNS Typically, when connecting to the internet, your router is assigned an unused public IP address from a pool, and this address changes periodically. Dynamic DNS allows a static domain name to be mapped to the dynamic IP address, allowing a computer within your network to be more easily accessible from the internet.
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DnS SEttingS To edit the host name or IP address: In the Action Action column, click the Edit Edit icon. The DNS Entry page displays. Edit the settings. Click Apply Apply to save the changes. 6.4b/ DNS SERVER You can edit the host name and/or IP address, if the host was manually added to the DNS table.
monitoRing 6.5/ MONITORING You can view the details and status of: • System Logging • Full Status/System wide Monitoring of Connections/Traffic Monitoring • Bandwidth Monitoring 6.5a/ SYSTEM LOGGING System logging provides a view of the most recent activity of your Fios Router.
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monitoRing 6.5b/ SYSTEM-WIDE CONNECTIONS You can view a summary of the monitored data collected for your Fios Router. To view your Fios Router’s full system status and traffic monitoring data: In the Monitoring Monitoring section, click System-wide Connections System-wide Connections.
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monitoRing To modify the connection properties, click the individual connection links. To continuously refresh the page, click Automatic refresh Automatic refresh 6.5c/ BaNDWIDTH MONITORING You can view and monitor the recorded bandwidth usage measured in Kbps. To view the bandwidth: In the Monitoring Monitoring section, select Bandwidth Monitoring Bandwidth Monitoring.
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SYStEm SEttingS In the Router Status Router Status section, configure the following: • Fios Router’s Hostname Fios Router’s Hostname – enter the host name or URL address of your Fios Router. Both names are the same. • Local Domain Local Domain – view the local domain of the network. In the Router Router section, configure the following by selecting the check box:...
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SYStEm SEttingS • Remote Security Notify Level Remote Security Notify Level – specify the type of information, such as none, error, warning, and information, received for remote system logging. • Remote System Host IP Address Remote System Host IP Address – enter the IP address of system log server for Security Logging messages.
tRouBLEShooting tipS Note: The advanced settings should only be configured by experienced network technicians to avoid adversely affecting the operation of your Fios Router and your local network. 7.0/ TROUBLESHOOTING TIPS 7.0a/ IF YOU aRE UNaBLE TO CONNECT TO THE INTERNET: •...
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tRouBLEShooting tipS • Try turning your network device’s Wi-Fi off and on, and try to connect. • If you have made any changes in your network settings and turning your network device’s Wi-Fi off and on does not help, try to restart your network device.
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tRouBLEShooting tipS • Confirm that the computer and Fios Router are both on the same network segment. If unsure, let the computer get the IP address automatically by initiating the DHCP function, then verify the computer is using an IP address within the default range of 192.168.1.2 through 192.168.1.254.
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• Under limited circumstances you may use a port forwarding configuration on the router, based on the application you are using (refer to the 6.0d/ Port Forwarding section or Verizon’s support online help for more details). 7.0g/ FRONT UNIFIED BUTTON The front panel’s Unified Button allows quick access to the Wi-Fi...
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tRouBLEShooting tipS 7.0h/ REaR LIGHTED INDICaTORS Flash Speed • Slow flash – Two times per second • Fast flash – Four times per second WaN Ethernet • Unlit – Indicates no Ethernet link • Solid green – Indicates a network link •...
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FREquEntLY aSkED quEStionS 7.1b/ HOW DO I CHaNGE THE PaSSWORD ON MY FIOS ROUTER UI? To change the password: On the main screen, select Advanced Advanced, then select Users Users in the Utilities Utilities section. Click the Edit Edit in the Action Action column.
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FREquEntLY aSkED quEStionS To find the IP address from the router GUI: From the Basic Basic menu, select Devices Devices from the left pane. . Select Expanded List Expanded List from the dropdown list to view detailed IP address information for all connected devices. 7.1i/ I USED DHCP TO CONFIGURE MY NETWORk.
gEnERaL SpECiFiCationS Note: The specifications listed in this chapter are subject to change without notice. 8.0/ GENERaL SPECIFICaTIONS Model Number: G3100 Standards: IEEE 802.3x, 802.3u IEEE 802.11a/b/g/n/ac/ax IP versions 4 and 6 MoCA WAN: 975 - 1025 MHz 175 Mbps MoCA LAN: 1125 –...
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EnviRonmEntaL paRamEtERS Operating Temperature: 5° C to 40° C (41° F to 104° F) Storage Temperature: -5° C to 50° C (23° F to 122° F) Operating Humidity: 5% to 85% Storage Humidity: 5% to 93% (non-condensing)
REguLatoRY CompLianCE notiCES 9.0/ REGULaTORY COMPLIaNCE NOTICES 9.0a/ Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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REguLatoRY CompLianCE notiCES 9.0b/ Safety Warning: The circuit of cable distribution system under consideration is TNV-1 circuit. The common sides or earthed side of the circuit are connected to the screen of the coaxial cable through an antenna connector of tuner and to all accessible parts and circuits (SELV, LCC and accessible metal parts).
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You may also obtain a copy of the source code for the open source software used in this product for a period of three years after your receipt of the product by sending a check for $10, payable to VERIZON, to the address below: Verizon One Verizon Way...
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