Troubleshooting Guide - OBH Nordica OptiGrill + Manual

Troubleshooting guide

Problem
Button blinking
+ Indicator light solid green
+ Button blinking
The appliance stops during the
cycle of
pre-heating or cooking.
The indicator light will blink
white
+ Button /
blinking
+ Intermittent beeping
The device does not beep.
The indicator light will blink
white
+ Button blinking
+ Continuous beeping
After preheating, I placed the
food inside and closed the
appliance, but the indicator
light stays purple and cooking
does not begin.
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Cause
• Switching on
the appliance
or starting an
automatic cooking
cycle with food
and without
plates preheating
(manual mode
is automatically
activated).
• The appliance has
been kept open
for too long while
cooking.
• The appliance has
been idle too long
after the end of
warm up or keep
warm.
• Appliance failure.
• Appliance stored
or used in a room
/ /
that is too cold.
• Appliance failure.
• The quantity
of food inside
the appliance is
greater than 4 cm.
• The grill was not
opened completely
when placing the
food inside.
• The appliance
does not detect
food inside The
quantity of food is
insufficient, "OK"
is blinking.
Solution
• 2 possible options:
– Choose the temperature
setting by pressing the
button and then press OK.
Allow to cook, but you must
monitor the cooking (manual
mode).
– stop the appliance, remove
the food, close the appliance
properly, re-program the
appliance and wait until end of
preheating.
• Disconnect the appliance from
the outlet and leave for 2-3 mins.,
restart the process. The next
time you use the appliance, make
sure you open and close it quick
for best cooking results. If the
problem occurs again contact
your local Tefal customer service.
• Disconnect and reconnect your
appliance and immediately restart
a preheat cycle. If the problem
persists, contact your Customer
Service.
• Unplug the appliance and contact
customer service.
• The quantity of food should not
exceed 4 cm.
• Open the grill completely and
close it again.
• Confirm cooking activation by
pressing the button .
2016-06-01 09:37:12