Inc.; Core and Intel are registered trademarks of Intel Corporation; Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; TouchStrip is a trademark of UPEK, Inc.;...
Easy Transfer Cable for Windows Vista Using a Battery Battery Performance Checking the Battery Charge Dell™ QuickSet Battery Meter ® Microsoft Windows ....... .
Page 4
Hibernate Mode Configuring Power Management Settings Accessing Power Options Properties Charging the Battery Replacing the Battery ....... . . Storing a Battery .
Page 5
What You Need to Establish a Mobile Broadband Network Connection Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Enabling/Disabling the Dell™ Mobile Broadband Card Managing Your Network Settings Through the Dell QuickSet Location Profiler 53 Dell Wi-Fi Catcher™ Network Locator ® ®...
Page 6
Smart Cards ..............Card Blanks Extended Cards Installing a PC Card...
Page 7
Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics from the Drivers and Utilities Media Dell Diagnostics Main Menu Dell Support Utility ....... .
Page 8
PC Card Problems ....... . . Power Problems Ensuring Sufficient Power for Your Computer Docking Power Considerations .
Documentation and drivers are already installed on your computer. You can use the media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 102) or to run the Dell Diagnostics (see "Dell Diagnostics" on page 75). Readme files may be included on your media to...
Page 12
Service Tag and Microsoft Windows These labels are located on your computer: • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support. ®...
Page 13
The support.dell.com user interface may vary depending on your selections. Dell Support Utility The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information.
Page 14
What Are You Looking For? • Information on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet. • How to reinstall my operating system Finding Information Find It Here Dell QuickSet Help To view Dell QuickSet Help, right-click the QuickSet ®...
About Your Computer Front View display latch device status lights fingerprint reader (optional) 10 keyboard status lights 13 mute button display keyboard touch pad buttons/track stick buttons volume control buttons power button touch pad track stick ambient light sensor About Your Computer...
Page 16
D E V I C E S T A T U S L I G H T S Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. NOTICE: Turns on steadily or blinks to indicate battery charge status.
To avoid losing data, shut down your computer instead of pressing the power button. ) — Helps to keep your Dell™ computer secure. When you slide your finger over F I N G E R P R I N T R E A D E R O P T I O N A L the reader, it uses your unique fingerprint to authenticate your user identity.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
Page 19
W I R E L E S S S W I T C H — When enabled through Dell QuickSet, this switch can scan for a wireless LAN (WLAN) in your vicinity. You can also use it to rapidly turn off or on any wireless devices such as WLAN cards and internal cards with Bluetooth wireless technology (see "Dell Wi-Fi Catcher™...
M E D I A B A Y — Supports a floppy or an optical drive, second battery, second hard drive, or a Dell TravelLite™ module (see "Using Multimedia" on page 55). — Press the latch release to eject any device installed in the media bay.
C O N N E C T O R S U S B Connect USB devices, such as a mouse, keyboard, or printer. Back View network connector (RJ-45) serial connector air vents CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running.
Page 22
M O D E M C O N N E C T O R ( R J - 1 1 ) Connect the telephone line to the modem connector. For information on using the modem, see the online modem documentation supplied with your computer (see "Finding Information"...
Page 23
The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries.
D E V I C E L O C K I N G S C R E W — If present, locks devices, such as an optical drive, in place. — Lets you attach your computer to a docking device. See the Dell documentation D O C K I N G D E V I C E C O N N E C T O R that came with your docking device for more information.
Page 25
A I R V E N T S — The computer uses an internal fan to create airflow through the fan air vents, which prevents the computer from overheating. About Your Computer...
Transferring Information to a New Computer You can use your operating system wizards to help you transfer files and other data from one computer another. For instructions, see the following section that corresponds to the operating system your computer is running. Microsoft®...
5 When the Now go to your old computer screen appears, go to your old or source computer. Do not click Next at this time. To copy data from the old computer: 1 On the old computer, insert the Windows XP Operating System media. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks.
When all of the settings and files have been applied, the Finished screen appears. 3 Click Finished and restart the new computer. NOTE: For more information about this procedure, search support.dell.com for document #PA1089586 (How Do I Transfer Files From My Old Computer to My New Dell Computer Using the Microsoft System?).
Page 30
5 At the computer you are transferring data from, follow the on-screen instructions to select the settings and files you want to transfer. 6 You will come to a screen that indicates you are ready to transfer files. 7 From the destination computer, view the transfer and wait for the indication that the transfer is complete.
Page 31
9 Select Yes. The computer reboots and the transfer is complete. Transferring Information to a New Computer...
Page 32
Transferring Information to a New Computer...
Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.
Dell™ QuickSet Battery Meter If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. The Battery Meter displays status, battery health, charge level, and charge completion time for the battery in your computer.
You can check battery health in one of two ways: by using the charge gauge on the battery as described below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help.
Power Management Modes Standby and Sleep Mode Standby mode (sleep mode in Microsoft Windows Vista™) conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby or sleep mode, it returns to the same operating state it was in before entering standby or sleep mode.
AC adapter then charges the battery and maintains the battery charge. NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC adapter charges a completely discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours. Charge time is longer with the computer turned on.
Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.
Using the Keyboard Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys.
Advanced tab in the Power Options Properties window (see "Accessing Power Options Properties" on page 37). Puts the computer into hibernate mode. Dell QuickSet is required (see "Dell™ QuickSet" on page 131). Minimizes all open windows.
Windows logo key and <Ctrl><f> Windows logo key and <Pause> To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard. For information about the Control Panel, access the Help and Support Center (click Start→...
You can replace your track stick cap if it wears down from prolonged use or if you prefer a different color. You can purchase additional caps by visiting the Dell website at dell.com. 1 Pull the cap off the track stick.
Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard. NOTE: Brightness key combinations only affect the display on your portable computer, not monitors or projectors that you attach to your portable computer or docking device.
Dell™ QuickSet allows you to enable or disable the ambient light sensor. You can also adjust maximum and minimum brightness settings that are activated when you enable the ambient light sensor feature.
NOTICE: You can damage an external monitor by using an unsupported refresh rate. Before adjusting the refresh rate on an external monitor, see the user’s guide for the monitor. Dual Independent Display Mode You can attach an external monitor or projector to your computer and use it as an extension of your display (known as "dual independent display"...
Page 48
3 Under Pick a task..., click the area you want to change, or under or pick a Control Panel icon, click Display. 4 Click the Settings tab→ Advanced→ Displays tab. See the documentation that came with your video card for additional information. Using the Display...
Setting Up and Using Networks Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet.
NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2). 2 Complete the checklist. 3 Return to the Network Setup Wizard and follow the instructions in the wizard. Setting Up a Network in the Microsoft Windows Vista™...
If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have a wireless network card. If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card: 1 Right-click Wireless Network Connection.
Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card" on page 48.
Page 53
When you turn the wireless networking function on or off, the wireless activity indicator changes to display the status. For more information about the Dell QuickSet wireless activity indicator, right-click the QuickSet icon in the taskbar and select Help.
If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide for instructions. The user’s guide is available through the Windows Help and Support Center (click Start→...
Windows Help and Support Center (click Start→ Help and Support). The user's guide is also available on the Dell Support website at support.dell.com and on the media included with your Mobile Broadband card if you purchased the card separately from your computer.
BIOS (system setup program) to control WiFi network connections. Because the Wi-Fi Catcher Network Locator is disabled and not configured for use when your computer is shipped to you, you must first use Dell QuickSet to enable and configure the switch to control WiFi network connections.
Using Multimedia Playing Media NOTICE: Do not press down on the media tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing media. 1 Press the eject button on the front of the drive. 2 Pull out the tray.
4 Push the tray back into the drive. To format media for storing data, to create music media, or to copy media, see the media software that came with your computer. NOTE: Ensure that you follow all copyright laws when you create media. A CD player includes the following basic buttons: Play.
The types of media drives offered by Dell may vary by country. The following instructions explain how to make a copy using Roxio Creator Plus - Dell Edition. You can also use Roxio Creator Plus for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.
CD-Writable Drives Media Type Read CD-R CD-RW DVD-Writable Drives Media Type Read CD-R CD-RW DVD+R DVD-R DVD+RW DVD-RW DVD+R DL DVD-R DL Maybe DVD-RAM Maybe Helpful Tips ® • Use Microsoft Windows Roxio Creator Plus and open a Creator project. •...
Adjusting the Volume NOTE: When the speakers are muted, you do not hear the media playing. 1 Open the Volume Control window. 2 Click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume.
Microsoft Windows Vista™ Operating System 1 Click the Windows Vista Start button, , and click Control Panel→ Appearance and Personalization. 2 Under Personalization, click Adjust Screen Resolution. 3 Under Resolution: click and drag the bar to reduce the resolution setting. 4 In the drop-down menu under Colors, click Medium (16 bit) and click OK.
Using Cards NOTE: Electrical and electronic devices are sensitive to electrostatic discharge (ESD). If a substantial ESD occurs, the device may reset and the device software may attempt to reinitialize a connection. If the software is not operational after an ESD occurrence, restart the modem software program. Card Types PC Cards See "PC Card"...
Installing a PC Card You can install a PC Card in the computer while the computer is running. The computer automatically detects the card. PC Cards are generally marked with a symbol (such as a triangle or an arrow) to indicate which end to insert into the slot.
Page 65
NOTICE: Click the icon in the taskbar to select a card and stop it from functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data. Do not attempt to eject a card by pulling its cable, if one is attached.
Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device.
About Smart Cards Smart cards are portable credit-card shaped devices with internal integrated circuits. The top surface of the smart card usually contains an embedded processor under the gold contact pad. The combination of the small size and integrated circuits make smart cards valuable tools for security, data storage, and special programs.
Passwords Passwords prevent unauthorized access to your computer. When using passwords, observe the following guidelines: • Choose a password that you can remember, but not one that is easy to guess. For example, do not use the names of family members or pets for passwords. •...
If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 140). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.
If you forget the primary password and do not have an administrator password assigned, or if you have both a primary and an administrator password assigned but forget them both, contact your system administrator or contact Dell (see "Obtaining Assistance" on page 135). Using a Hard Drive Password The hard drive password helps protect the data on your hard drive from unauthorized access.
To secure your TPM data and encryption keys, follow the backup procedures documented in the Broadcom Secure Foundation Getting Started Guide. In the event of these backups being incomplete, lost, or damaged, Dell will be unable to assist in the recovery of encrypted data. Enabling the TPM Feature 1 Enable the TPM software: Restart the computer and press <F2>...
Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your Dell™ computer, or you can contact your Dell sales representative for information about this security feature.
Page 74
Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported of the missing computer.
Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries.
2 Turn the retainer ring on the underside of your mouse counterclockwise, and then remove the ball. 3 Wipe the ball with a clean, lint-free cloth. 4 Blow carefully into the ball cage or use a can of compressed air to dislodge dust and lint. 5 If the rollers inside the ball cage are dirty, clean the rollers with a cotton swab moistened lightly with isopropyl alcohol.
If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 87 and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin.
If the Pre-boot System Assessment completes successfully, you will receive the following message: Booting Dell Diagnostic Utility Partition. Press any key to continue. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics from the Drivers and Utilities Media 1 Insert the Drivers and Utilities media.
If you cannot resolve the error condition, contact Dell (see "Obtaining Assistance" on page 135). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.
4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities media, remove the media. 5 When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell Support screen.
Problems writing to a CD/DVD-RW drive The CD/DVD-RW drive must receive a steady stream of data when writing. L O S E O T H E R P R O G R A M S — If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD- U R N O F F T A N D B Y M O D E I N keyword standby in the Windows Help and Support Center for information on power management...
Page 83
Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. ®...
X T E N D E D M E M O R Y S I Z E H A S C H A N G E D the memory installed in the computer. Restart the computer. If the error appears again, contact Dell (see "Obtaining Assistance"...
Page 85
(see "Hard drive problems" on page 80), and boot the computer from media. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 75).
Page 86
O T I M E R T I C K I N T E R R U P T — tests in the Dell Diagnostics (see "Dell Diagnostics" on page 75). O T E N O U G H M E M O R Y O R R E S O U R C E S programs open.
If the problem persists, try to restore the data by entering the system setup program. Then immediately exit the program. If the message reappears, contact Dell (see "Obtaining Assistance" on page 135).
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional. External Keyboard problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.
Unexpected characters I S A B L E T H E N U M E R I C K E Y P A D — displayed instead of letters. Verify that the numbers lock light is not lit. Lockups and Software Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist"...
Troubleshooting F L O P P Y D I S K S If you are experiencing slow computer performance, you — See "Dell Diagnostics" on page 75. If all tests run successfully, the error — Start M E N U...
Mobile Broadband (Wireless Wide Area Network) NOTE: The Dell Mobile Broadband Card Utility user’s guide is available through the Windows Help and Support Center. To access the Help and Support Center, click Start Mobile Broadband Card Utility user’s guide from support.dell.com.
No card detected – Restart the computer and launch the utility again. • Radio Off – Ensure the Mobile Broadband card is enabled by viewing the status in the Dell Mobile Broadband Card Utility. If the card is disabled, enable the Mobile Broadband card by clicking the Turn Radio On button in the main screen of the Dell Mobile Broadband Card Utility.
Dell D/Dock. Docking While the Computer Is Running If a computer is connected to the Dell D/Dock or Dell D/Port while the computer is running, presence of the docking device is ignored until the AC adapter is connected to the computer.
E I N S T A L L T H E P R I N T E R D R I V E R — Scanner Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 139) as you complete these checks.
Turn off nearby fans, fluorescent lights, or halogen lamps to check — See "Reinstalling Drivers and Utilities" on page 102. — See "Dell Diagnostics" on page 75. Ensure that the headphone cable is securely inserted into — Click or double-click the speaker icon in the lower-right —...
Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "Dell Diagnostics" on page 75). E I N S T A L L T H E T O U C H P A D D R I V E R Video and Display Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist"...
I D E O D I A G N O S T I C S T E S T S but the display is not completely blank, run the Video device group in the Dell Diagnostics. If the problem persists, contact Dell (see "Obtaining Assistance" on page 135).
System security and hard-drive password settings NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens 1 Turn on (or restart) your computer.
You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the computer through the Start menu.
3 Connect the computer to an electrical outlet. 4 Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop.
A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.
Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Installing Drivers in the Correct Order Microsoft Windows XP (with service pack 2 and later) does not require a system driver installation order.
Page 105
2 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. Microsoft Windows Vista 1 Click the Windows Vista start button, 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue;...
If instructed to navigate to the driver files, click the media directory on the driver information window to display the files associated with that driver. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the previous section, reinstall the drivers: Microsoft Windows XP 1 Click Start→...
NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs.
Microsoft Windows Vista 1 Click the Windows Vista Start button, 2 In the search box, type System Restore and press <Enter>. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3 Click Next and follow the remaining prompts on the screen.
Page 109
The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer.
You have performed the steps in "Turning Off Your Computer" on page 109 and "Before Working Inside Your Computer" on page 109. • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.
Page 112
NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have a connector with locking tabs;...
Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: The hinge cover is fragile and can be damaged if extreme force is used.
Page 114
1 Follow the instructions in "Before You Begin" on page 109. 2 Remove the hinge cover (see "Hinge Cover" on page 111). screws (3) pull-tab NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be careful when removing and handling the keyboard.
Internal Card With Bluetooth CAUTION: Before performing the following procedures, follow the safety instructions in your Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.
6 Disconnect the card from the cable and remove the card from the computer. Coin-Cell Battery CAUTION: Before performing the following procedures, follow the safety instructions in your Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer.
If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not function at optimal performance.
Page 118
1 Follow the procedures in "Before You Begin" on page 109. 2 Remove the hinge cover (see "Hinge Cover" on page 111). 3 Remove the keyboard (see "Keyboard" on page 111). 1 memory module (DIMM A) NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips.
Page 119
1 securing clips (2 per connector) 5 Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. Align the notch in the module connector with the tab in the connector slot. Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place.
Page 120
2 Turn the computer bottom-side up, loosen the captive screw in the memory module cover, and then remove the cover. memory module cover NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips.
Page 121
1 securing clips (2 per connector) NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector. 4 Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure.
6 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 7 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click Start→...
Page 123
NOTICE: To prevent damage to the connector, do not use tools to spread the securing clips. 4 If a WLAN card is not already installed, go to step 5. If you are replacing a WLAN card, remove the existing card: Disconnect the WLAN card from any attached cables.
1 WLAN card 2 antenna cable connectors NOTICE: To avoid damaging the WLAN card, never place cables on top of or under the card. NOTE: Your WLAN card may have two or three connectors, depending on the type of card you ordered. NOTE: For more specific information about which cable to connect to which connector, see the documentation that came with your WLAN card.
Page 125
1 Mobile Broadband card 2 antenna cables (2) NOTICE: To prevent damage to the connector, do not use tools to spread the securing clips. 4 If a Mobile Broadband card is not already installed, go to step 5. If you are replacing a Mobile Broadband card, remove the existing card: Disconnect the Mobile Broadband card from any attached cables.
Page 126
1 Mobile Broadband card Use your fingertips to carefully spread apart the metal securing tabs until the card pops up slightly. Slide and lift the Mobile Broadband card out of its connector. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card.
1 Mobile Broadband card 2 antenna cables (2) NOTICE: To avoid damaging the Mobile Broadband card, never place cables on top of or under the card and ensure that you route the cables properly. NOTE: For more specific information about which cable to connect to which connector, see the documentation that came with your Mobile Broadband card.
Hard drives are extremely fragile; even a slight bump can damage the drive. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. To replace the hard drive in the hard drive bay: 1 Follow the procedures in "Before You Begin"...
Page 129
1 screws (2) 2 hard drive NOTE: The number of hard drive screws may vary. 2 Remove the hard drive screws on the bottom of the computer. NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge"...
Media Bay NOTE: If the device locking screw is not present, you can remove and install devices while the computer is running and connected to a docking device (docked). Removing Media Bay Devices NOTICE: To prevent damage to devices, store them in a safe, dry place when they are not installed in the computer.
Page 131
NOTE: This card is only compatible with the Microsoft Windows Vista™ operating system. NOTE: If you ordered a FCM card with your computer, the card is already installed 1 Follow the procedures in "Before You Begin" on page 109. 2 Remove the hinge cover (see "Hinge Cover" on page 111). 3 Remove the keyboard (see "Keyboard"...
Page 132
FCM card NOTICE: When installing this card, ensure the two antenna cables are not under the card. The antenna cables are designed to lay across the top of the FCM card and into the protective sleeve. Installing the card on top of these antenna cables may cause damage to your computer.
Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon in the Microsoft lower-right corner of your screen. For more information about QuickSet, right-click the QuickSet icon and select Help.
Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. •...
• Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, use the wireless switch (see "Enabling/Disabling the Dell™ Mobile Broadband Card" on page 53). • Consider changing your power management options to maximize battery operating time (see "Configuring Power Management Settings"...
If the preceding steps have not resolved the problem, see "Contacting Dell" on page 140. NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. NOTE: Dell's Express Service Code system may not be available in all countries.
Dell customers about their portable and desktop computers. When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For the telephone number to call for your region, see "Contacting Dell" on page 140.
Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell"...
Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 139). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself.
Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...
International Access Code: 00 E-mail for Desktops and Portables Country Code: 54 E-mail for Servers and EMC Products City Code: 11 Customer Service Technical Support – Dell PowerApp™, Dell PowerEdge™, Dell PowerConnect™, and Dell PowerVault™ Technical Support Services Sales Aruba Online Support...
Page 143
General Support Fax City Code: 2 Customer Service Corporate Sales Switchboard Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.ap.dell.com support.ap.dell.com/contactus toll-free: 1300-655-533 toll-free: 1800-633-559 toll-free: 1800-060-889 toll-free: 1300-662-196 support.euro.dell.com tech_support_central_europe@dell.co 08 20 24 05 30 00...
Page 144
Technical Support (Penang, Malaysia) Country Code: 673 Customer Service (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/bm la-techsupport@dell.com 1-877-890-0751 www.dell.com/bo la-techsupport@dell.com toll-free: 800-10-0238 www.dell.com/br BR_TechSupport@dell.com 0800 970 3355...
Page 145
Chile (Santiago) Online Support Country Code: 56 City Code: 2 Sales and Customer Support Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.ca/ostatus support.ca.dell.com toll-free: 1-800-247-9362 toll-free: 1-800-847-4096 toll-free: 1-800-906-3355 toll-free: 1-800-387-5757 toll-free: 1-800-847-4096 toll-free: 1-800-387-5757 1-877-335-5767...
Page 146
City Code: 592 Customer Service E-mail Technical Support Fax Technical Support – Dell™ Dimension™ and Dell Inspiron™ Technical Support – Dell OptiPlex™, Dell Latitude™, and Dell Precision™ Technical Support – Servers and Storage Technical Support – Projectors, PDAs, Switches, Routers, etc.
Page 147
Technical Support, Customer Service, Sales (calling from Quito) Technical Support, Customer Service, Sales (calling from Guayaquil) Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/cr la-techsupport@dell.com 0800-012-0231 support.euro.dell.com czech_dell@dell.com 22537 2727 22537 2707 22537 2714 22537 2728 22537 2711 support.euro.dell.com...
Page 148
Corporate Technical Support Customer Service Switchboard Sales Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/sv la-techsupport@dell.com 800-6132 support.euro.dell.com fi_support@dell.com 0207 533 555 0207 533 538 0207 533 533 0207 533 530 0207 533 540 0207 533 533 support.euro.dell.com...
Page 149
Online Support Technical Support, Customer Service, Sales Guyana Online Support Technical Support, Customer Service, Sales Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com tech_support_central_europe@dell.co 069 9792-7200 0180-5-224400 069 9792-7320 069 9792-7320 069 9792-7320 069 9792-7320 069 9792-7000 support.euro.dell.com...
Page 150
International Access Code: 001 Country Code: 852 Technical Support – Dimension and Inspiron Technical Support – OptiPlex, Latitude, and Dell Precision Technical Support – Servers and Storage Technical Support – Projectors, PDAs, Switches, Routers, etc. Customer Service Large Corporate Accounts...
Page 151
Large Corporate Accounts Sales Large Corporate Accounts Home and Small Business Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.ap.dell.com india_support_desktop@dell.com india_support_notebook@dell.com 080-25068032 or 080-25068034 or your city STD code + 60003355 or toll-free: 1-800-425-8045 india_support_Server@dell.com 080-25068032 or 080-25068034...
Page 152
U.K. only) U.K. Sales (dial within U.K. only) Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com dell_direct_support@dell.com 1850 543 543 1850 543 543 1850 200 889 1850 333 200 1850 664 656 1850 200 646 1850 200 646 Dell_IRL_Outlet@dell.com...
Technical Support, Customer Service, Sales (dial from within Jamaica only) Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com 02 577 826 90 02 696 821 14 02 696 821 13 02 696 821 12 02 577 826 90...
Page 154
Technical Support outside of Japan – City Code: 44 Dimension and Inspiron Technical Support – Dell Precision, OptiPlex, and Latitude Technical Support outside of Japan – Dell Precision, OptiPlex, and Latitude Technical Support – Dell PowerApp, Dell PowerEdge, Dell PowerConnect, and Dell PowerVault Technical Support outside of Japan –...
Page 155
Home/Small Business Sales Corporate Sales Customer Service Malaysia (Penang) Online Support International Access Code: 00 Technical Support – Dell Precision, OptiPlex, and Latitude Country Code: 60 Technical Support – Dimension, Inspiron, City Code: 4 and Electronics and Accessories Technical Support – PowerApp, PowerEdge,...
Page 156
Technical Support, Customer Service, Sales Nicaragua Online Support Technical Support, Customer Service, Sales Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/mx la-techsupport@dell.com 001-866-563-4425 50-81-8800 or 001-800-888-3355 001-877-384-8979 or 001-877-269-3383 50-81-8800 or 001-800-888-3355 or 001-866-851-1754 la-techsupport@dell.com...
Page 157
Country Code: 351 Customer Service Sales Puerto Rico Online Support Technical Support Customer Service and Sales Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com 671 16882 671 17575 23162298 671 16800 671 16865 www.dell.com/pa la-techsupport@dell.com 011-800-507-1264 www.dell.com/pe la-techsupport@dell.com 0800-50-669 support.euro.dell.com...
Page 158
Malaysia only. Country Code: 65 Online Support Technical Support – Dimension, Inspiron, and Electronics and Accessories Technical Support – OptiPlex, Latitude, and Dell Precision Technical Support – PowerApp, PowerEdge, PowerConnect, and PowerVault Customer Service Transaction Sales Corporate Sales Slovakia (Prague)
Page 159
Employee Purchase Program (EPP) Support Technical Support Fax Sales Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com dell_za_support@dell.com 011 709 7713 011 709 7710 011 709 7707 011 709 7700 011 706 0495 011 709 7700 604 633 4810 support.euro.dell.com...
Page 160
Technical Support – Servers and Storage Customer Service Transaction Sales Corporate Sales Thailand Online Support International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Service Corporate Sales Transaction Sales Trinidad/Tobago...
Page 161
Preferred Accounts (500–5000 employees) Global Accounts Central Government Local Government & Education Health Technical Support Corporate/Preferred Accounts/PCA (1000+ employees) Other Dell Products General Home and Small Business Fax Uruguay Online Support Technical Support, Customer Service, Sales Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/tc...
Page 162
Country (City) Service Type International Access Code Country Code City Code U.S.A. (Austin, Texas) Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired International Access Code: 011 Country Code: 1 Technical Support Home and Home Office Portable and Desktop AutoTech Small Business...
Page 163
City Code U.S. Virgin Islands Online Support Technical Support, Customer Service, Sales Venezuela Online Support Technical Support, Customer Service, Sales Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/vi la-techsupport@dell.com toll-free: 1-877-702-4360 www.dell.com/ve la-techsupport@dell.com 0800-100-4752 Getting Help...
Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor Processor type L1 cache L2 cache External bus frequency System Information System chipset Data bus width...
Page 166
Memory (continued) Memory module capacities Memory type Minimum memory Maximum memory Smart Card Read/write capabilities Cards supported Program technology supported Interface speed EMV level WHQL certification Compatibility Insert/eject cycles Ports and Connectors Audio Mini-Card Modem Network adapter Video IEEE 1394 Communications Modem: Type...
Page 167
Communications (continued) Wireless Video NOTE: Your Dell™ Latitude™ D630 computer has both integrated and discrete video options. Video type: Data bus Video controller Video memory Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls...
Page 168
Display (continued) Operating angle Viewing angles: WXGA Horizontal WXGA Vertical WXGA+ Horizontal WXGA+ Vertical Pixel pitch: WXGA WXGA+ Power Consumption (panel with backlight) (typical): WXGA WXGA+ Keyboard Number of keys Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Track Stick...
Page 169
Battery (continued) 6-cell lithium-ion battery 4-cell lithium-ion battery 185.22 Dimensions: 4-cell and 6-cell lithium-ion batteries: Depth Height Width 9-cell lithium-ion battery: Depth Height Width Weight: 9-cell lithium-ion battery AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Dimensions: Height...
Page 170
Physical Height Width Depth Weight (with 6-cell battery): With CD drive Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating Storage Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse): Operating Storage...
2 This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
• Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400 NOTE: For further regulatory information, see your Product Information Guide. Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S.
Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
Page 174
C — Celsius — A temperature measurement scale where 0° is the freezing point and 100° is the boiling point of water. cache — A special high-speed storage mechanism which can be either a reserved section of main memory or an independent high-speed storage device.
Page 175
Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
Page 176
Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water. FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system.
Page 177
— A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in memory is not permanent,...
Page 178
processors, buses, and interfaces are often measured in MHz. Mini PCI — A standard for integrated peripheral devices with an emphasis on communications such as modems and NICs. A Mini PCI card is a small external card that is functionally equivalent to a standard PCI expansion card. Mini-Card —...
Page 179
automatically configure devices. Plug and Play provides automatic installation, configuration, and compatibility with existing hardware if the BIOS, operating system, and all devices are Plug and Play compliant. POST — power-on self-test — Diagnostics programs, loaded automatically by the BIOS, that perform basic tests on the major computer components, such as memory, hard drives, and video.
Page 180
Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
Page 181
text editor — A program used to create and edit files that contain only text; for example, Windows Notepad uses a text editor. Text editors do not usually provide word wrap or formatting functionality (the option to underline, change fonts, and so on). TPM —...
Page 182
W — watt — The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt. WHr — watt-hour — A unit of measure commonly used to indicate the approximate capacity of a battery. For example, a 66-WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours.
Need help?
Do you have a question about the Latitude D630 and is the answer not in the manual?
Questions and answers